Good service. I was pleased with the service and the friendly staff

They were the epitome of the awful used car salesmen. We were told, Today is the last day of the pay period and Im one car away from my bonus. And, We sell 20-30 cars every Saturday, so you have to decide fast. I will never go there again. Go to CarMax.

Refused to honor VIP service purchased with my car in 2016. Will not buy from Strong again.

First time talking with Strong. They seem to be direct, honest and they actually seem to care about potential customers. Even though its quite a drive, I do believe i will be buying my next car from them.

I called first thing in the morning to make an appointment to see a car. I left my information, but no one called me back. We decided to go up there anyway because we really liked the car we were looking at. The car was great-a Jeep Renegade. The inside of the building was a dusty warehouse and we got a lot of side eye from employees just standing around. I get the car business is slow right now, and if thats the case why didnt someone call me back for 3 hours? The car had a cracked windshield and scratches/dents. When we brought this up, it was made to feel like a buy as is situation. It WAS used, but if youre going to charge more than KBB value, it should be in good condition. They did offer to get a new windshield on it, but we had to ask. Seems shady, what else are you trying to get away with?After we said we couldnt do the monthly payment they gave as an example, they sent someone else over to try to convince us to buy. Typical high pressure technique. Holding our car keys hostage all the while. The man they sent to try to close was very condescending when I asked questions. Car loans shouldnt be gotten into lightly, so please dont patronize people when they ask questions for something that will affect them for years.The trade-in value was low.We did get into our dream car somewhere else. We got a better trade in value, better APR offer, and treated with respect.Shop around for your used car, definitely. You can mark Strong Used off the list of places to check out. There are better places-good customer service matters.

Very frustrating to work with. As a first time car buyer, they were trying to force me into financing with them and a very high APR, and told me if I didnt that it would be a 9% increase in total price. Also tried to add a 500$ brake light to my vehicle purchase without my consent or knowledge. Do not recommend Strong at all.

They were unprofessional and were not willing to negotiate a price at all. I would never buy a car from this place!

I got a great deal on my new-to-me car! 2 years newer, over 40,000 miles fewer, and only $2.00 more per month than my trade.

Nice guy worked with us but beware, they automatically put in a brake light tech that theyll tack on your total price for almost $500 for no matter what. They definitely make some money on financing because they legitimately asked us to put a down payment on the vehicle that was more than the cash price when we said we had cash in hand.

Bought a used car from them and very happy with the overall deal. I dinged a star though because they add a $487 silly accessory to every car apparently that probably costs $2 overall and I dont like hidden fees, was still a stellar deal even with the hidden fee. Would consider another car from them if the price is right.

Test drove a car and the check engine light came on. They said they fixed it but it came back on right when I left the lot. I had to pay $400 to fix the brake valve. On the way home we found out the car did not have headlight bulbs. I called to complain and left 3 different messages and no one called me back. Terrible experience. Would NEVER recommend!!!!

Friendly and helpful...did everything they could, and everything necessary to help me out. Jayden was awesome. Thanks again. Highly recommend.

Sceezy salesmen and tactics. They use lower than average pricing to get you in the door than raise the list price and tack on abnormal fees that are like no other dealership Ive been to. They flat out lied to us about their inspection process which they say they do a blue star inspection, but they dont and when we took a vehicle on there lot to our mechanic, which they were reluctant to let us do, we found out that they left out the most expensive fix of all. Horrible practices stay as far as you can from this place. We then went to Prestman Auto who really does blue star inspections. I would suggest Prestman or CarMax if if youre looking for a used vehicle.

I went not expecting to get a car. I worked with a lovely girl by the name of Gabriella (Gabi). She was super helpful and friendly. Cant speak enough praise about. Lovely people who are friendly and just overall nice!

Jr was great in explaining the car buying process. We went into the process of looking for a car really nervous because of all the things we have heard about the car buying process. He was really helpful and easy to work with. I felt he really understood what we were looking for and helped us achieve exactly what we wanted!

They were very nice and really helped me.

The recepcionist is no help at all. When we got in, we were lost. Then we found the salesman we talked earlier but kept being interrupted by delivery people coming to ask the salesman what to do, while she was texting and not doing anything. Awful service

They did offer of what I want. The first shot to of what They want to sell. I told them of what I want and they found one for me. It was better than I expected.

We went in to look at a few cars today, and was one and done. It was awesome. We didn’t feel pressured at all, Jr was great to work with and really gave us all the options in cars within our price range. It was an awesome first time car buying experience! Highly recommend coming here!

It was surprisingly pain free to work with Strong Used Cars. At no point did I feel any pressure and the process was smooth as silk. Nery and Devin were extremely helpful and helped us find exactly what we needed without making me feel dirty like a lot of places make you feel. The experience, deal, and car were fantastic. I see myself coming here for my next car as well.

Over priced cars and terrible service. My sons first car buying experience was a terrible one at this place. Not going to go there again.

Buying a car from Strong was a great experience! Very knowledgeable and helpful. I was helped by Jr. and Nery and they walked me through everything. Definitely recommend!

JR Gonzales was an awesome salesman! He was so helpful and a great communicator. I loved working with him and I’m very grateful with how much he helped me find the perfect car!

Thanks for helping us get into our car. Sales people were easy to work with!

Chaz Denton was professional. We did not feel like we were being pressured to buy anything. I would recommend them.

Prices on their website are way lower than actual prices. We found a car on Strongs website for $5,889. After we test drove and asked for an out the door cash price, we were told $8,027! They added $600 for not financing with them and another $1,538 in fees, taxes and licensing. I would never buy a car from such a dishonest place.

Devin was amazing and super friendly! Had a great time working with him and the staff :)

I bought my car from here. Customer service was ok. When I test drove the car I noticed that the driving lights were not working and if they would replace/fix them. They said yes they would do that while we finish the paperwork. Silly of me for trusting them and not double checking the lights. I went for a drive, on my way back in the dark I realized I was lied to.

Hunter helped us out a lot. Great experience

Randy restored my love for this marquee. Had an AWD fault and needed parts. He reassured me that this isnt common and more important wasnt something I did wrong off roading. Moab here I come again! Great service, great crew.

Didnt honor highest trade in paid

Great car buying experience. Purchased a used VW Passat. Car is immaculate and perfect for us. I would highly recommend Strong used cars for a quick a easy buying experience.

Pushy, Doesn’t Listen, Dishonest PricingWalked in and told them I had $2000 and he immediately pulled up $13,000 VW. When I told him to lower that he skipped past perfectly serviceable cars to the most expensive options. Finally got him down to near my price point and pointed at a $1900 car and asked for a test drive. He pushed me to also test drive a more expensive car.Decided I wanted the $1900 car. He came back with a “Drive Off” price of over $3000, trying to force me to pay for extras that they’ve already installed in the car. Not coming back here.

The salesman there are really nice and are very helpful and honest.

Best dealership anywhere! I came home with a car!

JR was awesome! I’m a first buyer and have no idea what I’m doing and he was awesome at explaining things. Recommend this place for sure!

Sales person was great to work with. She showed us a number of cars to find one we and the bank both liked.

My experience here with strong was awesome! They took good care of me and made sure I was satisfied! They went above and beyond!

This place is amazing! Jr and misi where fantastic! They where super helpful and got me the car I wanted ! I definitely recommend this place if you are in the market for a used car for a good deal!

Tonalli was an amazing salesman. We were in and out in 1/2 the time it normally takes at other dealerships. I love how smoothly they got me into my new Jetta.

BUYER BEWARE- If you can think of a negative stereotype of a used car dealer, Strong Used Cars personifies it! They added bogus equipment that I didnt need or want. They were incredibly unprofessional after the sale. They lost my registration information and never reached out. After I called in trying to track down my plates they informed me that I had to bring the car back in so they could re-run the inspection. They had not performed any level of standard maintenance on the car- The engine air filter was filthy, and timing belt needed to be replaced. I had to continually track them down to get any sort of follow up on my registration and they were completely unwilling to work with me throughout the process. I needed to purchase a car quickly and I failed to do my due diligence. Dont make the same mistake. DO NOT BUY FROM STRONG USED CARS!

Eric fell asleep in a car and got banned for life lol

Fast and super friendly service

Horrible first impression sales man - the only sales man that was their today 06/14/2019 was rude and horrible to deal with. He said he dint have time to show us any cars that if we can wait for him. We said yes then 15 mins later he comes and demands us to move our truck because we are on his way - really rude didn’t ask please or asked nicely! Horrible customer service I rather take my business somewhere else! It’s their lost!

My wife and I recently bought a used from Strong and their team was honest, easy to work with, and dependable. It was a smooth process from beginning to end and Ill certainly be in touch next time Im looking for a car.

Had a bad experience when I went in to buy my car at the end of the lease term. I was told the residual amount would be $11,022 on the day I signed paperwork for the lease a few years ago. Nearing the end of the term, I was contacted by Shelly who manages the purchase of the vehicle if the lessee would like to buy it. She said that “this is a service that we offer to people who want to purchase the vehicle at the end of the lease”.Well shame on me for not asking enough questions, as this is the first (and last) time I have ever leased a car and then wanted to purchase at the end of term. I had no idea this person was with the used car division and that they would have to purchase the car from VW with additional fees attached.Once I got in and filled out all the paperwork, then and only then did Shelly show me all of the fees, which included a $399 “doc fee”, and some $600+ additional amount added to the quoted residual amount that was comprised of profit for the used VW group and an “online purchase price” that VW lists it for, which must be paid if the owner wants to buy the car.Long story short, I felt like this was a super shady way of making additional money without stating up front all of the fees and actual amounts to be paid when everything was said and done. Extremely disappointing and I wouldn’t recommend strong VW or their used car division to anyone.

The team was helpful in the buying process. Competitive pricing and that warranty says it all.

Bought my 2nd used car from Strongs...Thank you Nery for all your help in always making this a great experience...

I worked with Junior! Got an awesome deal on a 2015 WRX STI. Easy to work with and no pressure!

Bought my car at this dealership. Everybody was very helpful and the young salesman Romano helped me to chose the best fit for me.

Allison was great to work with & was patient & helpful with all of our questions. Will be back for our next car.

Tonalli was amazing and helped me get a great deal on my used 2017 VW Jetta. I am super excited and recommend Strong VW Used Cars.

I like the workers

Came here to find my car and talked to Junior. Got a great deal and now I never go anywhere else.

Searching for a used car. Salesperson was fabulous.

Dont buy a used car from these people. They will sell you a car that they fixed good enough to drive for a month, then it needs a $5000 transmission. I felt Jackson and the finance manager were laughing at us for being so stupid as we drove off.

If you are looking for a used car, make sure you buy from the used group. I dealt with Nery the GM, and he got it done the same day after I had been dealing with the idiots from the Strong VW dealership. Please go with Nery and his employees, I can promise you it will save you a headache of dealing with the Strong VW sales group. Jackson is the most ridiculous immature sales manager and is a complete joke. I wish I would have known they were separate dealerships and would have saved me a weeks worth of frustration and all around ridiculousness with the other guys.

I posted this on the page for the main strong dealership, but Im going to copy it here.I had heard the ads on the radio for a while, talking about the low prices, and the unlimited power train warranty, even on used cars. We walked into the dealership, no one even came up to us, we finally go the attention of a salesperson and asked about used cars. He told us to just look at the big list on the glass wall. I thought ok, thats not so bad I suppose, no pressure and I can look for myself. It just felt extremely low effort. Ive never been to a dealer when someone wasnt begging me to sit down and theyll look at their inventory for me. We found a few cars priced in our range and asked where on the lot to find them. Oh, thats across the street.Alright, so we go across the street. They are much friendlier over there, and came out to us when they saw us looking over some of the vehicles. We found one we were interested in, and they just handed us the keys after copying my driver license. It was nice to test a vehicle without a salesperson breathing down my neck, trying to tell me about a car they dont even know about.We fell in love, and decide to buy it. They install a BS brake light flasher that supposedly cost $490 (spoiler alert, they cost $25 on Amazon and just plug right into your light) they cant remove it of course, and charge you for it. I think ok, whatever, its a stupid gimmick for them to make money but its still a super scummy thing to do, and charge so much for. They also told us that the credit union the loan is through offers gap insurance (yeah, sure, for the low low price of over $700) we denied that. Only reason we were still ok with buying it was it was still an ok price even after taxes and the stupid dealer feesId have given a better review if the sales people were more helpful, or if they didnt try to nickel and dime me for some junk equipment that is overpriced. I also had called them about some things and they said they would call back in 10 minutes. I called again later because they didnt call me back. Again they said they would call back with an answer. I never received a call. Apparently, once you pay them thousands of dollars for a vehicle, they are done with you and want nothing more to do with you. We didnt even get a second key with the vehicle, which probably would cost $300+ for me to get another.EDIT- lowering another star, as I had not received my license plates yet and my temp tag has expired. When I called them, they told me the plates were there, even though we agreed to have them sent to me. During that phone call they said they would send them right away. It is now 10 days after that phone call and I called to verify that they had actually sent them, but they were STILL AT THE DEALERSHIP. I wouldnt trust this dealer with putting the right fuel in my car, let alone another car purchase at this point. They offered nothing for my trouble, and I insisted they send them with the quickest shipping option available. Was on hold for 15 minutes to find out if they could even do that.

Poor follow up. Dont by a car from Strong Auto or Strong VW.

Fast. Easy. Nice warranty

Horrible sales person!!! Bad customer service rather take my business somewhere else.

Great service, no hassel car buying!

Not great. Took 2 hours to see 3 cars because all of the batteries were dead.

Top notch and helpful

Excellent atention

Very good place excellent cervicio 👌🏻

Excellent! Service

Good shop