I had a terrible day and I needed a new battery. They helped me out it in my vehicle which was a extremely difficult task in my type of vehicle. They stayed 30 mins after closing till the job was done and I couldnt have been more thankful! 100% recommend.
Very helpful experience received on January 25, 2021 by Christopher. My mother’s truck didn’t want to start at the store across the street from Advanced Auto Parts and she was able to get this very respectful and helpful associate to walk across the street and test her battery and after figuring out that was not the issue, he then cleaned the battery heads and terminals which ended up being the problem. Christopher went above and beyond to provide optimal customer service. We will definitely be returning customers and most definitely recommend their services.
Very helpful and knowledgeable. I got some new wipers for my vehicle and due to them having to use a certain type and style, it was nice that they installed them for free. I had no idea that they changed how to attach the bladed and the lady told me to use another brand for they are easier to install. Would recommend going there for future car parts and assistance!
Do not get a lifetime warranty part .I bought a water pump from them in 2003 started leaking out of the weep hole . Took it in for a lifetime warranty replacement with the original receipt .Yes it lasted 17 years .They said it was against store policy to replace it . Said I got my moneys worth out of it . I have had my 1997 chevy z71 sence it was new 200000 miles I want lifetime warranty parts for it .After asking questions they said they would replace it out of good faith and would only get a 90 day warranty on the replacement would not get a receipt .Said I was in the system .Why offer a lifetime warranty if you dont honer it?
Good parts good service
Staff is professional and helpful
Always helpful people behind the counter to answer your question
Staff is always very helpful. If questions on whats needed or possible problems they do an outstanding job.
Quarters, Soap, Water... Clean Car
Good customer service and the guy knew what he was talking about
The employees checked my battery charging system for free and were very nice. Very helpful in providing options on replacement parts. Offered to rent a tool to me instead of buying it in order to save me money. Definitely going to be my first visit in the future when needed
Very helpful personal.
Awesome smart staff
It was good as always
Exceptional customer service.. come in for battery change and associate not only checked my alternator but verified battery was no bueno then installed it for me.. right on...
Went to pick up a package one evening and they couldnt find it.. even though it was in there mailbox.. had to go back again the next morning and ask them to please check there mailbox and there it was
Never fails me take right where i need to go .even warns me of speed traps
They saw me sitting outside and opened up 10 min early. So that was pretty cool. Pretty helpful was in an out in a few minutes. Will def be returning
Never been to this place until today and talk about great customer service up over and beyond. They didnt have my part but went out of there way to find me one and there prices are alot better than Auto Zone because Auto Zone wanted 10 dollars plus for the exact same sensor not very impressed with Auro Zone but would reccomend this Advanced Auto Parts all day!!!!
DO NOT use this parts store. Store Manager, and I use that term loosely, ordered the wrong part for me after me questioning him 3 times, are you absolutely sure this is the right part for my manufacture date because I have to have to have it tomorrow. Sure enough, he ordered the wrong part. Just stood there staring at the computer with his mouth open. Never offered an apology, never asked what could he do to fix it, never even acknowledged his screw up. I will drive out of town for parts before I ever walk in this place again!
Good for parts if you know what you need and want to order something not in stock but horrible service when I went. Had to come prepared with the part number because if not my part didnt exist...
Went in with a reciept and bad battery and was told store credit only.
Great sales and customer service and they offer military discounts
Great, friendly, and knowledgeable staff. 👍🏼
They helped me out and made my trip fast.
Great store with knowledgeable staff. Helped me with everything I needed for my diesel truck.
I didnt go there, I was just passing by, but I do know that I am very familiar with Advance Auto Parts and I think that I will be shopping there soon since my Jeep Grand Cherokee Laredo has a few problems to deal with.
As expected
Customer service is ALWAYS ON POUNT!
Great people! Very helpful!
Love any place that deals with automotive
The service was good and very friendly staff
Great customer service and knowledgeable.
Great staff and good products.
Advance autoparts on loop is a rip off...people there do not know their ass from there elbow and they stole my money..i ordered valve cover gaskets..girl said next day and told me i would have a receipt when i pick them up....its been a week and they still havent been ordered asked for a refund but they have to have a receipt....ohhh and the kicker...the gaskets are not ordered....sooo they took my money and arent going to give me my gaskets.....
Hit or miss with service can be great or can be horrible
Horrible experience I ordered a part on a Friday they said it would be there Monday and not it is Tuesday and still have no clue when my part will be there and I have no way to work. I will never purchase anything from this place as long as I live!!
Gerardo is Awesome. So much help.
Rude serviceman..,he didnt want to help and made an excuse that his shoulder hurt...
Staff great and low price
Go to pro auto you will be happier
Good service friendly workers
Very helpful staff
Just a heads up, they close at 8pm, not 9pm. I was told “they won’t change it online”. Kinda annoying since I was hoping to order a part. 🤷🏻♂️
Great customer service
Great service Gerardo is very helpful
Staff very knowledgeable
Everything I buy from here I have to return because the parts dont work.
Very helpful and nice employees
Had what I needed, but pricey
They have everything I need
Very helpful staff
Excellent customer service!!
Good
Cheaper parts
Home of my grease queen
Great place
Quality parts
Most parts in stock
Good
Parts go go
Cheap
Very good service
Good service, if I recommend it.
Because they mechanized some tools