user
Mitchell Buick GMC
4105 Sherwood Way, San Angelo, TX 76901, United States
Appearance
Mitchell Buick GMC
Comments
Ch
Review №1

I contacted Alex Anderson about wanting to trade my car in and the same day we set up a appointment. Himself and Greg Herridge were so helpful with the buying process and helped it go as smooth and quick as possible. I bought used and there was a small problem with the hatch back opening. I let him know and they had it fixed like new in less than a week. He even came to my work, picked it up and dropped it back off to me all within a few hours. I 100% recommend contacting Alex Mitchell Buick if you’re looking for a new vehicle!

Ma
Review №2

Best decision ever made coming to this dealership and thanks to Oz for helping me find just what I needed. Everything went smoothly, no hassle and now I’m a blessed owner to my forever vehicle! Oz really explained everything in detail and new just exactly how to earn my business. I definitely recommend if you’re looking for an honest and great person, ask for Oz and he’ll help you get a knockout deal on your forever dream vehicle!

St
Review №3

I recently purchased a 2021 Buick Envision. Mitchell Buick-GMC treated us amazing. Casey, Brain, Alex, Austin and Chris were awesome to work with. They treated my family like their own. They were very knowledgeable, and professional. We worked with Greg in the passed and he moved up, so I had the pleasure of working with his sales team. We will definitely be returning! Great job Mitchell. I met some great people and look forward to seeing them again. ❤️

Gr
Review №4

I am very excited about being enabled, for transportation is the key freedom I need. I am the King of the Milky Way and offer zero energy in energy out for vertical mobility. Just because I dont have any money now doesnt mean I shouldnt have transportation. Please deliver me a vehicle.

Ro
Review №5

Great customer service. Roy L was great. very helpful, did not pressure, answered all questions in great detail

Sc
Review №6

This was my first time purchasing from Mitchell GMC and I could not be happier! The experience was terrific. I received a call from Ricky prior to me even arriving to let me know he would be taking care of us. Throughout the whole experience Ricky was professional, friendly, knowledgeable and courteous. He took the time to explain the features of the truck and wanted to make sure I was happy. I never felt like I was just another “sale” but instead I was a valued client. I was introduced to several people at the dealership so I knew who to call if I needed help (finance, service). Every single person was welcoming. From beginning to end it was a fantastic experience. I’ve already spread the word about my great time with Mitchell GMC and told friends and family it’s the only place I would refer people to. Thank you so much! My wife and I are very appreciative of how we were treated.

Ci
Review №7

Love the customer service! They really make it super easy to get everything done. Mario is amazing!!

La
Review №8

This is the first time getting a vehicle by myself. My Dad was always with me. But thanks to my Awesome Uncle Roy Levario Salesman at the dealership. He helped me get the SUV I wanted.

Cr
Review №9

Our salesman, Mike Mikes was very professional and very courteous. He answered all of our questions and went above and beyond to assist us! Mike is very knowledgeable and he provided us with optimal customer service!! I will definitely be going back for my next purchase! I can’t rave enough about Mike! He is a very nice gentleman and very professional! Kudos to Mike!!

Sh
Review №10

Oz was awesome to work with and got me in the truck I was wanting with my payments where I needed them to be.

BJ
Review №11

I was able to find & purchase the car that I wanted in one day. The staff was professional and courteous. I knew how much I could afford to buy a new car. The deal I received was within my budget. I am extremely pleased with my experience at Mitchell Buick GMC.

Ta
Review №12

I had a great experience. Casey Gonzales was an amazing sales woman, she answered every question quickly and did everything she could to help us out with our trade in. We did most of our deal over the phone and when we arrived our new vehicle was waiting for us cooled down and ready to go on a test drive. Every person I dealt with was very nice and helpful. I highly recommend this dealership!

Ma
Review №13

This was the best buying experience Ive ever had! Randall helped my husband and I get into my perfect mom car! He was so helpful and kind and had us in and out in 3 hours! Id recommend this place to anyone! Amazing!

Ju
Review №14

Casey Gonzalez took care of us from start to finish plus we drove 200 miles because she had all the answers.

Jo
Review №15

As a women, I feel very confident to take my vehicle to this service center.. They are quick and Keep my car in tip top shape... Was a little disappointed that it took a week to schedule appt.. Being from out of town was a little disappointed that there is not a tech just for oil changes walk in. But I was able to wait . Yes will have to plan ahead next time. This first time this as happened.. I guess after 15 years thats not bad... Still 5 star service!

Ja
Review №16

Just love how nice and polity they all are Mario was amazing got me in and out. Great Service

Ma
Review №17

I worked with Oz on buying a car later last month, he made me feel comfortable and confident in buying the car I had my eye on. I told him I had to work later on that day and didn’t have much time but he got me in and out with fast & friendly service! I recommend Mitchell Buick GMC! Great cars, affordable prices! I’ll definitely be back!

Ja
Review №18

I had the most wonderful salesperson named Casey. This was our first time purchasing a new vehicle from GMC and the process was seamless from start to finish. She gave me regular updates on when my vehicle would arrive and what I should expect when arriving to the dealership. I would definitely recommend GMC to my friends and family for future business.

Ra
Review №19

The service department was top notch,didnt have any problems.The shuttle service was excellent and they helped me out tremendously.I would definitely recommend them to family members and friends.

Al
Review №20

Russell Moore is an absolute stand up guy. He went above and beyond to help me with my problem. Brice Ward in the service department took care of my vehicle with no problems. These two men are why I will always do business at the dealership.

Jo
Review №21

Amazing purchase experience. Alex and manager were very pleasant and made a buying my vehicle quick and painless

Ge
Review №22

I loved the treatment I got from the dealership and Mr. Randall Wilson. There were no surprises especially since I bought the truck from out of town. Mr. Wilson was very transparent and honest from point A to point B. When the truck was purchased he took the time to help me with all my trucks new options and features. I had a great experience, I am looking forward for my next purchase!

Au
Review №23

I recently purchased a used F150 from Mitchell. Oz was the salesperson who assisted me. I live out of town and Oz personally delivered the vehicle to me after a seamless purchase process. Oz and the finance manager were both highly professional and courteous; they answered any questions I had honestly and accurately. I highly recommend utilizing this dealership and requesting Oz for assistance in purchasing a vehicle. I am thoroughly pleased with my purchase and the service I was provided.

Sh
Review №24

Casey helped up get into the perfect family car! Easy process and they got us the best deal possible! 10 out of 10!

ra
Review №25

Super easy with no haggling. Very pleasant experience!

Jo
Review №26

Oz Knocked it out again!! He worked with me from start to finish and even stayed after hours to get me fixed up. Oz was very responsive and made the process very simple. Thank you Oz for everything that you did for me. The whole team was great like always!!

Ma
Review №27

I bought a Toyota Highlander from Mitchell Buick GMC and am so impressed by the entire team. From the test drive to the finalizing the terms with finance, everyone at Mitchell was great to work with! My salesman Greg, even reached out when he was on vacation. Bill in finance worked the numbers to ensure I got all of the coverage I needed while maintaining the car payment I wanted. 5 stars and more for this legendary team!

Jo
Review №28

We worked with Oz for over a month to get our vehicle, he was amazing! He made sure we knew we had options and gave us honest information which really made us feel comfortable with our purchase. I highly recommend Oz at GMC!

El
Review №29

Great communication, organized, and efficient. Saved me a lot of time. Thank you. I love my new ride!

Pe
Review №30

Pretty straightforward on finance and type of vehicle we were looking to purchase.

Sv
Review №31

I had such a great experience buying my first car. Randall and Alex were very nice and explained everything so I understood what I was getting myself into. I felt comfortable buying my first car. The customer service was very prompt and I had an absoulety wonderful time.

Al
Review №32

We bought a car from Ozvaldo in Feb 2021 and it was the easiest and fastest deal I have ever done with a dealership. Oz was kind and professional, and he helped us decide on a new car over a used one even though I was nervous. In the end it was a much better choice for our family than the car I thought I wanted and we paid so much less than we expected. The finance manager is wonderful as well, personable and very thorough. He double and triple checked that we knew exactly what we were signing. The whole process from choosing model, test driving it, waiting on finance and driving away with a new car took 3.5 hours total. Really fantastic experience with the team at Mitchell Buick GMC!

Jo
Review №33

I’ve been buying vehicles from Greg H. for 12 years now!! Couldn’t recommend him enough. He’s so caring and helpful, he’s the best salesman in town. If you’re looking for a new vehicle give him a shout and he’ll always make sure you’re taken care of!

Pa
Review №34

The whole team here at Mitchel Buick GMC is amazing! Mike Miles the salesman is a very stand up guy and went out of his way to help me! The finance guy Chris Kemp and Austin Leyva went way above and beyond to get through a tough situation and we were able to make a fantastic deal. I recommend these guys and the team here for any purchase of a vehicle and a wonderful experience.

Je
Review №35

Oz was an outstanding salesman, he gave us a great deal and helped us find what we were looking for. Go see him for a knockout deal!!👊🏼

Ge
Review №36

Greg Herridge is the Best Sales Man and all around guy. We bought 2 new vehicles in 1 week and the entire experience was amazing.Finance was great too!!Highly recommend.

CE
Review №37

Polite know what they are doing. For car dealership their sellsman are not overberingly pushy. Bought a car from them.

Li
Review №38

Fred (salesman) & Daniel (salesman) were extremely helpful, they answered all of my questions, Daniel set up my OnStar, Fred got my phone connected, explained everything that was new to me in my new Terrain, he did the best he could for me which I so appreciate. Everyone was kind and friendly which made for a really nice experience. I LOVE my GMC Terrain!!

Co
Review №39

Oz and his team did an amazing job on helping us get what our family needed. There was no back and forth on paments, we told him where we wanted to be and the got us below what we wanted in a payment.

Er
Review №40

This was our first time buying a vehicle from this dealership. Our salesman, TJ Samarripa, was so great. He was knowledgeable in the vehicle we were wanting to purchase, and he worked very hard at getting us what we wanted. Everyone we came in contact with was very friendly, welcoming, and professional. TJ and the finance manager made sure our buying process and transition into our new vehicle was easy and smooth. We will be purchasing from TJ and this dealership again!

St
Review №41

Randall Wilson found us a vehicle that was what we wanted as well as made the buying process extremely easy! Excellent customer service.

Mi
Review №42

Mike greeted me in the parking lot to help me purchase my new truck. All my friends know him now and will come to him with future needs.Thanks Mike

Fr
Review №43

Great experience and customer friendly personel.

Ja
Review №44

Oz Valdo made the buying experience about as smooth as it could be. I was buying out of town with just pictures and videos to go off of. They sent someone to the airport to pick me up as well. 5 star service and friendly people.

Ta
Review №45

This is the 2nd car I have purchased from this dealership. I have been treated with respect at all times. I do not feel pushed or pressured into purchasing anything. The service department is top notch with fantastic people working there. I deal with Mario just about every time I go into the service department. I know my concerns will be addressed and any outcome will be more than satisfactory.

Mi
Review №46

Osvaldo Martinez did a great job with us once again. Each time we come to this dealership we receive excellent and honest service from Osvaldo. If you want an honest car salesmen for your next buy, ask for Osvaldo.

Me
Review №47

Very fast. They couldnt have been nicer.

Fr
Review №48

You knew me when I drove in. You kept me informed. You finished in a timely way. You took great care of my truck.

Di
Review №49

My experience with Mitchell GMC /Buick was excellent. The staff was knowledgeable and professional. I will definitely recommend them to my family and friends.

Sy
Review №50

It was quick, and I was able to negotiate over the phone and provide all information by email. which worked out great.

Ru
Review №51

Bought a 2021 sierra brand new and the bumber to bumber warranty does not cover replacing SD card have to pay out of pocket.This is in response to what your writing back to me belowTheres nothing to learn about the situation.The bumber to bumber warranty does not cover bumber to bumber like yall say when I bought the truck

Di
Review №52

They did the inspection on my car. The staff is very friendly and do a great job.

Tr
Review №53

Great experience! Danny helped us with everything we needed and brought the truck to us!

Mi
Review №54

Have purchased several vehicles from them and the experience and service are fantastic. Our sales consultant Greg was very knowledgeable, answering all our questions. He listened and matched our needs to the perfect truck to pull our travel trailer. Cant wait for our first trip.

Ad
Review №55

Ive gotten 2 vehicles from Oz and he always makes the experience so easy. If you’re in the market i really recommend Oz

Se
Review №56

Mario excellent service advisor!Friendly, helpful, and knowledgeable!

Su
Review №57

The experience of purchasing the car was very positive. I felt that Randall Wilson listened to what we wanted and made us a good deal. I have been enjoying my Buick Encore GX and have no complaints about its performance. I am still waiting on the second key and to be scheduled for a car wash as one wasnt possible at the time of purchase.

Ri
Review №58

I want to acknowledge the excellence in service provided by Mario and Chad. They both were informative and accommodating. Plus, the service was much faster than I expected. I am very happy with Mitchell Buick/GMC.

br
Review №59

Everything was done remotely but the service was excellent and they delivered the vehicle. Made the purchase easy

Ch
Review №60

It was great and Oz was super patient and very attentive. Everyone we came in contact with was nice.

Li
Review №61

Ozvaldo is great, very kind and professional. Made us feel very comfortable. Everyone was very friendly and helpful. Thank you guys!!!

Mo
Review №62

Awesome customer service my salesman Tj helped in every way he could!

Ga
Review №63

It was one of the best experience I have had from a dealership. Great sales man

Al
Review №64

Great customer service, friendly people! Service work performed quickly and as requested.

Br
Review №65

Was 5 mins late to get a oil change and the service agent said my oil change spot and been skipped and would be able to squeeze me in but I would not get my truck back till the end of the day... what a joke.

Ma
Review №66

TJ Samaripa was great. Very helpful and attentive.

Pa
Review №67

Fantastic customer service...friendly efficiency and very informative...without a doubt Ill go back...thanks BILL FARMER and BRYCE WARD for all you did...top notch GENTLEMEN

P.
Review №68

This group is top notch!! I had a list of exactly what I wanted and Fred made it happen. As long as he’s selling GMC’s... He’s got a customer here. Can’t thank this entire team enough for their help. All of them are the best in the business... Russell, Bill, Luke and Fred! Thank You!

El
Review №69

Everyone was very courteous. Wait time was as expected. Price was very competitive.

Ke
Review №70

It was the fastest, easiest vehicle purchase Ive ever experienced. There was no haggling and I got a very fair price for my trade-in. Bryce Ward, my salesperson, was not into high-pressure sales, and I never had to interact with anyone other than Bryce and the F&I guy, Chris. It may be the first time Ive ever left a dealership in a new vehicle and I didnt feel like Id been put through the wringer.

Ru
Review №71

Recently I purchased a 2021 Silverado high country from Oz at Mitchell, my experience was by far the best, he was very helpful and was willing to answer any questions I had, he got me in and out in very little time. I will for sure go back to him for my next purchase keep in mind i drove 6hrs from Houston to purchase the truck.

Sa
Review №72

Everyone did great and I was in and out with no problems. I will always buy there and my salesman Daniel Banda did amazing

Ja
Review №73

The sales person went above and beyond my expectations.

De
Review №74

People were very polite but the problem isnt fixed I discovered. So looks like I will have to call them again.

Ad
Review №75

Communicated in a great way, always answered my questions, very friendly.

Al
Review №76

Greg was vey informative and courteous. He walked me through all the operations of the new vehicle. I am very happy with the purchase process and the vehicle itself. I am very happy with the buying experience. Greg introduced me to the service personnel and the clean shop.

Jo
Review №77

Tj Samaripa was a great help to us finding a new truck.

Na
Review №78

Super fast friendly service. Chad is always awesome and so professional.

Ca
Review №79

I was attended right away by Micheal when I arrived. I was then greeted by Mario soon after. I appreciate the whole GMC crew for the prompt and courteous service.

Ev
Review №80

We were greeted right away and Oz showed us what we wanted right away and did not try to pressure us into a more expensive car. He was knowledgeable and informative

Je
Review №81

If your looking to buy a car highly recommend going to see Osvaldo Martinez! He made sure we found the right pick up that I wanted. He also was very helpful, kind, and answered and all questions we had. He has been hands down the best car salesman I have ever dealt with. You will not be disappointed if you go see him for all your car needs! He was very straightforward and helped us find the best deal we could! Thank you so much you took the stress out of finding a vehicle and the things I wanted !!!

To
Review №82

Just wanna give a shout out to OZ Martinez he made the buying experience very easy and comfortable.he listened to wat i was looking for and got me a great ride with an awesome deal

Da
Review №83

My first oil change here. Very quick which is great on a weekday.

Ma
Review №84

If youre in the market for a new vehicle go see David Dyer at Mitchell Buick GMC! Best car buying Experience hands down. Very honest and just all around great guy. Made the whole thing quick and easy and no pressure. I was very impressed by his amazing customer service. Got a great deal on my truck! could not be any happier. Thank you!!

Re
Review №85

Fast good respectful service

Lo
Review №86

Staff was great, worked with us to close a deal and even stayed late so we could drive it home!

El
Review №87

Great car buying experience! Our salesman was Mike Miles. Mr. Farmer did our paper work. Both went out if their way to get just the right vehicle and price for is. Compared loans and extended warranty deals to custom fit our needs. They took lots of extra time to make sure we were happy.

Vi
Review №88

I appreciate Mario going over, and beyond explaining to us how to take care of our vehicle!!!

Ri
Review №89

Luke went above and beyond to help me surprise my hubby for his birthday. My hubby was surprised, and he LOVES the bed cover and new emblems!!!!!!!

Sa
Review №90

First, the products are excellent. This is my third Enclave after having an Acadia before them. I am always happy with them. All of the employees at the showroom and in the service department are professional, friendly and seem interested in my needs. Greg Herridge, my longtime salesman, spends all the time necessary to be sure I am choosing the right car AND, then spends as much time as I need familiarizing me with the car and all the options.

ve
Review №91

Everyone was nice and helpful. Especially Mario and the lady at the register. Thank yall

Hu
Review №92

Felt rush during delivery. Truck was not what I was expecting for what I paid for

Jo
Review №93

Contrary to the experiences I have recently had with a number of GMC dealerships, Mitchell Buick-GMC was fantastic to work with. Within minutes of my submission, Corina emailed and called to discuss the vehicle I was interested in. She connected me with Bryce Ward who was very responsive, attentive and was not overly aggressive. Bryce took the time to correspond with me, answer my questions regarding warranty, financing, etc...that other salepersons at other GMC dealerships did not take the time to do. The customer service at Mitchell-Buick was exceptional.My experiences with Mitchell-Buick GMC was in stark contrast to the poor communications and customer service that I experienced in my dealings with Texan GMC (Humble, TX), Martin Chevrolet (Cleveland, TX), DeMontrond GMC (Houston, TX), West Point Buick GMC (Houston, TX), and Beck & Masten GMC (Houston, TX).

To
Review №94

Top notch. No haggle, pricing was what I expected. We were treated like royalty.

Ma
Review №95

Randall Wilson treated us with respect and professionalism. He went above and beyond our expectations.

Ma
Review №96

Excellent customer service! Chad is always upbeat, friendly and professional and takes great care of my vehicle.

Gr
Review №97

Bought a 2020 GMC Sierra from Mitchell Buick and was very impressed in the quality of service we received. Jose Ortiz and Corina Carbajal were amazing and very patient... They guided us through the entire sale explaining and being patient as we were very indecisive.... Jose Ortiz never was too pushy and always polite. He helped us make a great selection by offering multiple choices... I would definitely recommend them to my family and friends and we look forward to making future purchases with them in the future. Grade AA service!

Ho
Review №98

Oz was great!! My sons headed off to college and needed a more reliable car or truck. Senior year with the Covid pandemic has been really hard and this was definitely something we were looking forward to. Oz was funny, extremely helpful, professional and made our experience something we will never forget. Everyone here made us feel at home and were real friendly. Highly recommend Oz and can’t thank you enough brother.

Ph
Review №99

Great selection, amazing sales staff, sealed the deal and loving the new truck.

Ju
Review №100

Mike Miles did an excellent job in helping us with our vehicle purchase. Great service and friendly staff at this dealership!

Information
86 Photos
100 Comments
4.5 Rating
  • Address:4105 Sherwood Way, San Angelo, TX 76901, United States
  • Site:http://mitchellbuickgmc.com/?utm_source=GoogleMyBusiness&utm_medium=organic
  • Phone:+1 325-949-1811
Categories
  • Auto repair shop
  • Car dealer
  • Car inspection station
  • Car service
  • Used car dealer
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations