I went in with a fleet vehicle (work truck). Although they made it easier and no cost for me, I looked at the receipt and they charged my company a stupid amount for a fuel filter replacement and oil change. Not only that it took 2.5 hours and my truck was taken within 10 minutes of me showing up. I watched nothing being done to the truck for more than 55% time. It shouldnt take more than 45 min in my opinion, its not that advanced mechanical work I just dont travel with the tools for it. Guy in the parts department gave me information on my personal truck back at home and thats what saved this review. Truck sat being completed for 20 minutes before they drove it out. Not sure if they were just trying to charge more for time honestly. Id avoid this place. Oil change alone was 220 dollars. These guys are straight stealing your money.

I am thrilled with the experience I had at all-American Chrysler . This has certainly been the smoothest time Ive ever had buying a car. It took the stress out of my experience. Everyone I dealt with was professional, kind and so helpful. I couldnt have done it without the team of All-American Chrysler I certainly will tell my friends about this place thank you so much for my new 2020 Dodge journey I am thrilled beyond words!

A true pleasure doing business with All American. Professional without being pushy. They listened to what I was looking for and made a team effort to find me the right truck, at an affordable price. Hard to do in todays COVID business conditions.My initial contact Salesman Juan Sanchez was professional and patient with my requests. He was attentive and listened.Due to scheduling, I needed to work with another rep. Sales Manager Daniel Cisneros stepped in to masterfully and seamlessly find two truck choices that would please any prospective truck buy and helped work the numbers to bring both trucks within my purchasing range. All the while, NOT pressuring or pushing me to make either an uninformed or impulse buying decision.While Daniel worked the inventory and pricing, I was professionally assisted in viewing, learning about and helped by a third member of the All American team - Isaac Gonzales. A very bright, young, newer member of the team that will serve an customer well. He has a bright future. A good listener and anxious to help the buyer with ANY question.Once the perfect truck, with all the feature I wanted was found, at a price I could afford, the AACD Team came together to get the considerable paperwork together, my new truck washed, gassed and every feature explained to me so I would be totally satisfied.Now came the signing of paper. Credit Manager Brian Doran was a pleasure to do business with. Knowledgeable, Patient, Informative, an Educator on what costs may arise in the near and distant futures that might be planned for. Again, never pushy or in a rush. Thank Daniel.My last Dodge, 05 1500, served me well. 16 years and 219k miles. The 05 was my first truck. A good & reliable vehicle for well past the term of the loan. I fully expect, my new 2019 1500 Larramie Crew Cab will be just as much a pleasure to own and drive well into my retirement years.If you want a truck, go with Dodge Ram. If you want a Dodge, you will be well served and listened to, and made completely satisfied doing business with ALL AMERICAN CHRYSLER-DODGE OF SAN ANGELO.MF - A New Dodge Owner

The fact that I am traveling 1100 miles to this dealer says a lot. Cody has been very helpful, honest and accommodating. We fly out for our new truck next week and I am so excited after getting the run around from other dealers.

I had an appointment set for Monday. Monday night after work, I hadnt heard anything, so I called them. My rep stated he hadnt heard anything from the technician. I got a ride home and then decided to call back. I asked when he expected to hear something. He said probably not tomorrow since they are closing soon. I wondered why I wasnt notified that I wouldnt have my car back that day nor had the rep even bothered to ask the technician for an update. The next day I had to call them again after work as I hadnt heard anything from the store. I was told the technician was behind but was looking into it right now. I called at 5:00 and was told I needed a part that had to be ordered but I could come and get my car. They would call me at the end of the week to have the new part installed. Needless to say, no one has called me yet and the part is not installed yet.

Very helpful, friendly, and curtious staff. Found a vehicle in my price range. Very friendly environment. Made me feel like a winner after my purchase.

Had a great experience. Had an issue with a used truck i bought just after my purchase, John and the upper management team went above and beyond to ensure i was taken care of and remedied the issue. They didnt have to do what they did. But they were more concerned about my satisfaction than making money. You dont see that in dealerships these days.

Great experience. They identified the issues with my vehicle and had it taken care of promptly. Eddie was polite, professional and answered all my questions. They did not try to force unnecessary work. The dealership provided a shuttle service to/from my residence while my vehicle was in the shop. The driver, Chuck, was very professional and had no issues picking me up / dropping me off. Overall, I was very pleased.

Had a great experience here buying a used car. Would definitely recommend if you’re looking for a quick friendly experience.

We have been looking for a new 2021 3500 dually and thought we found the perfect one for us until we called them to buy it. It was listed for $81,360. I left an online message asking if it was still available and the next morning Chris called and said it was. After my wife and I talked about it for the morning we decided it was the one that we both wanted. When I called I asked for Chris and the person who answered asked which one? I didnt know since he didnt leave his last name. Well as luck would have it I got Jackson instead of Smith. On multiple websites the price is $81,360 and they say that includes all the packages that are included on the truck. When we talked to Jackson we asked to make sure because my wife wanted to be sure. His response was of course. We asked what the final price would be out the door with cash. He said he would check with the sales manager and get back with us. Well the Chris who left the message on my phone called back, which is fine because he is the one that reached out to begin with. Well he came back with a price of almost $93,000 explaining that the packages on the vehicle is almost 6K more. We tried to explain that on the websites and the first Chris said it was already include the response was Well we had to pay for than the MSRP so thats the price.Needless to say I am very disappointed I will never be doing business with is company in the future and not to mention I am originally from Texas and I will make sure all my friends and working companions stay away from this place

John Harper is just amazing. I called and told him exactly what I was needing and when I pulled up he had it ready, he showed me the car that had everything I NEEDED and WANTED. There was no need to look at anything else. He worked his magic and made everything work just the way I needed it. Super friendly, helpful and very patient. Thank you John for my beautiful new ride, I love it 😍

The sales professional Rosa, and the financing/sales Manager Freddy were very nice, knowledgeable and effective professionals. I used to go to Abilene or even DFW to get much better deals used or new from bigger large inventory dealerships. But now with Lithia this is no longer necessary. I got a Ford F150 Limited KBB price 30K for 27K! Thanks Rosa and Freddy, They took the stress out of buying a used truck!

First and foremost I want to say that this establishment has been nothing short of a nightmare for us! Every person that I have had contact with have all been the same, unprofessional. They will sweet talk you and tell you that “customer service” is their main priority but that’s a big lie. We’ve been lied to over and over with no concrete answer and it’s just absolutely horrible. If I could’ve given 0 stars I most certainly would have. PLEASE go somewhere else and give your money to a place that truly cares about you and what you are looking for.

I came here from the Nissan dealership where they told me they had, “the most inventory in town” but didn’t have what I wanted. When I arrived at All American, Isaac greeted us & asked what I was looking for. I told him what I wanted & what my price range was & in less than 15 minutes he had 3 different vehicles that met all my criteria. He helped install my sons car seat so that I could take a test drive and was super sweet & patient when my toddler started to get “hangry”. They offered fruit snacks & candy to help calm him so I could focus on the details of purchasing a new vehicle. Isaac was able to get my payments to what I wanted, and even increased the trade in value of my old vehicle. (That was in need of repairs, btw) He made the whole process so easy & was a genuine, respectful Individual. It’s easy to take advantage of a young mom but Isaac made me feel comfortable & confident in the decision I made. When it was time to do the paperwork with the finance guy, Isaac took my son out to the floor and kept him occupied while I signed all the dotted lines. I had such an awesome experience. Nothing like Jim Bass Nissan. Highly recommend anyone looking to trade their vehicle or get something new to go here & let them help you!

I was told that as long as I owned my car that my oil changes would be free. The service guy said that since I refinanced my car that my oil changes would no longer be free. I dont like being lied to. There were NO conditions when I bought the car. I was simply told that as long as I owned the car that my oil changes would be free.

Talk to John Harper yesterday about trading in two of my vehicles and he told me to come in today. And as always he came through! Thank you so much guys! Definitely coming back for any future deals

While they were friendly I was not happy with the service. I went in to see if they can find and fix a leak. They did a full diagnostic of my vehicle and told me my water pump was the problem. Told me it will cost around $700 to replace it. I did the replacement myself and found that they did not find what was leaking. Not only were they going to charge me a ridiculous amount to replace the pump, they didnt even find the problem to begin with. I will not be going back.

The jeep we got from this place in may of 2020 has been nothing but problematic and a financial headache. Not even 2 weeks into having the Jeep had to be towed over the alternator ( we replaced that) next was the entire motor ( radiator, head gasket, computer) it happened in October of 2020 and after months of the mechanic trying to get a new computer to get working he said the vehicle was bad to begin with that the computer was what caused the issues from the beginning. Over a month ago the sales guy we got the jeep from contacted me to see how things were going so I let him know he said he was going to speak to his manager to see about taking care of the jeep and getting us into a new vehicle he took no time to hit our credit but do you think we ever heard anything back? No. When I cal I go straight to voicemail. This place does not value you as anything but a number.

We had a great experience. John did an amazing job helping us get into two new trucks in record time. The staff was super helpful and knowledgeable. Definitely recommend 👍

Purchased a 21 Ram 2500 from Enrique Medellin on 08/03/21. The whole process from looking to delivery was easy and stress free. Enrique was very knowledgeable on the truck info and was very straightforward during the whole process. Im from San Antonio but I will definitely spread the word about All American and its staff (its worth the short drive)!

I brought my truck in because I heard a noise coming from the wheels. I was greeted by Alexia Carter and Eddie and they immediately addressed the concern. A Technician was able to look at my truck and determine that I needed breaks. After a short wait, I was presented with 2 offers for 2 different types of breaks and given prices for both. I was able to get my vehicle serviced right away and for a fair price. I will continue to use All American service for all my future needs.

All American Chrysler and Dodge in San Angelo had the 2021 Ram Warlock 4WD with all the features I was looking for. Troy Dodson worked very hard to get me a great deal on my trade. Troy was very patient, knowledgeable, and professional in our communications. I live in Abilene, TX. I was able to conduct business and make a deal 98% from the comfort of my home. Only having to go to dealership once. Great job, Troy and the staff at All American Chrysler and Dodge of San Angelo, TX. Your time and assistance is greatly appreciated.

First off let me say Little John, is awesome! I would recommend everyone to go see him now if you’re in need of a car.. The process was so smooth and they are very professional all the way down to signing the paperwork. This place is awesome!

People did not acknowledge me I had to inform them I was there to pick up my vehicle eddy from a 3rd party point of view felt that customer service was not his top priority granted he was busy takes 30sec to say hi are you here to pick up? I would have said yes here’s you paperwork head to the cashier but nothing when acknowledging I wanted to get mopar oil package after dealing with that no need I’ll go somewhere else

I had 14 different recalls and safety campaigns on my 2013 ram 2500 that I had purchased used. All American took care of all of them .. even gave me a rental car for a week while they did the recalls and waiting on parts.. excellent customer service!!! Would highly recommend the San Angelo dealer!! I’ve been to the one in Odessa/Midland which is actually closer to where I live but customer service was not good.. great job San Angelo!!! Will come back there again

Had the best experience there. They helped me get what I wanted and were very professional. Damien in sales helped me greatly, and I recommend him to anyone trying to catch a great deal!

Jeffrey Rodriguez is incredible. Best car dealership experience in 20 years. He wasn’t pushy, answered all my questions and stay in contact while I waited a few days for delivery. I highly recommend Jeffrey and All American dealership.

My husband called to get an oil change and they said they could get us in that afternoon. When we dropped the truck off they asked if he was staying and he said no we would be back and they said theyd call when it was ready. 4 hours later we called to see what was taking so long and they were closed! No one had said anything about keeping our truck over night! So about 30 min after they opened the next day we were there and they said they technicians had it now. Then 4 hours later we were back still not hearing from them! They informed us the tech was finishing a vehicle and we were next! At this point they had had our teuck for 23 hour! So we had them bring us our truck and left! As we were waiting for them to bring our truck around a salesman asked if we needed help and I told him and he said that they didnt have the best service department! But he did offer to see what he could do but we were just ready to be out of there.

Heriberto “Eddie” Gomez was a pleasant advisor to work with. Although I declined the repairs quoted, I appreciated Eddie and his promptness to assess the issue with my vehicle, and to answer my questions straight forward and with a smile. Thank you, Eddie. Need more customer service people out there like you.

I have to comment on the patience and attention to detail with all of my questions and concerns. I am very pleased at this time. Well done Mr. Bearded Wonder.

All american was extremely helpful in finding the right car for me. They were very courteous and helpful with the buying process. I would highly recommend them for anyone looking to get a new car

Service department at All American is great!! Had a radiator hose pop off about 30 miles outside of town midday Saturday — even though they closed at 4pm, they were able to fix it and another issue I wasn’t even aware of in order to have the car done that day. Amazing efficiency and wonderful customer service. Will not go anywhere else with my car. Thank you!

It was easy to make the appointment, but that really did no good. We were there 1 1/2 hrs for a simple oil change. It should have taken at the top 45 min but average at other places not more than 30 min.

I can’t speak for the whole dealership, but Mark Smith is the salesman you want. He went above and beyond to find something that was nice and fit my budget. He remained patient and kind through my indecisiveness, and found solutions to all my problems with a smile on his face.

Very friendly and prompt. Scott worked with me to get the best deal and car that I wanted. I would definitely recommend All American of San Angelo to anyone. Thanks Scott!!!

The easiest buying experience ever! If you need a used vehicle go see Brett Pewitt! He will take good care of you.

Couldnt be more happy with my experience at All American CJD. Oscar Rodriguez and Andrew McCabe have made buying a vehicle easy and enjoyable. Highly recommended!

My car buying experience has been very easy and as smooth as possible. Damian was so professional and went the extra mile to make his customer happy! Will definitely shop here for my next vehicle.

I was helped by Chris who did an excellent job of listening to what I was looking for, both in model and price and laid my options out clearly. No beating around the bush or sales jargon, just good honest and fair deal for both parties. Thanks again Chris!!

Absolutely horrid service service guys are rude charge me $170 to look at a brake pads to tell me that I need to be chang them and I could’ve bought a rotor and brake pad for that price. If you can take your business somewhere else I would

Good people and good service. Eddie and Alex have always been very helpful and cordial.

For months weve been seeking the right deal on the perfect new to us vehicle. I connected with John Harper in early July. Through tedious and relentless searching we found several potentials that just didnt give the right gut feeling. Thru Johns expertise and ability to listen and understand a customers needs he led us to the perfect option. He worked the deal making some acceptable compromises and thru diligent negotiations ending in the successful purchase and exceeding our expectations. Thank you John and team for going the extra mile! 🙏

Great staff, ask for Eddie. He is so knowledgeable and ready to help.

By far the best and easiest car deal we have ever done. My husband and I walked in there and knew what we wanted and what price we were willing to give for it. And they did just that on our 2020 Ram 2500 Laramie.Our salesman Jeffrey Rodriguez made it very simple and quick. The customer service was great.

Mom keeps asking everyday, where is everyone?Im not going to mention she asks for her wedding ring dad sent John before he passed from brain cancer(whoops)Just wanted John to call his grandmother... Not too much to ask but heck Im afraid Im aggravated and when mom passes Im coming to picket right smack dab there.

Loved being able to book my appointment online. The staff greeted me right away, were friendly and courteous from beginning to end. My oil change and inspection were completed within 30min. I was in and out. Very pleased.

The staff was friendly and helpful and they had me in and out with an oil change and multi-point inspection. They are the only place in San Angelo that I trust with my Ram 1500.

On my year anniversary of buying my car from the best—Oscar Rodriguez—it was time for an oil change. Not the funnest way to spend a Saturday, but you know, adulting. Anyways, everyone at the service center was SUPER friendly and they got us in and out in less than 15 minutes! Which was great because I had my very sweet, but very impatient 2 year old sidekick. The best part was, Oscar gave me MULTIPLE free oil change coupons when I bought my car, so I paid $0! I love this place!

Just bought a Ram 2500 after months of shopping around. One of the best car buying experiences I have ever had. Andrew McCabe and team are absolute professionals who bring a very personable approach to working with customers.

These guys were terrific. There system of helping is very professional. Left my moms car driving like it should all along. Thank u Service team ...

When I first walked in I was greeted immediately. The employees are generous and they take great care of you.

Oscar Rodriguez was the salesman we worked with and he was great! Truly appreciate all the effort he put forth on getting me the car I wanted! Thank you!!

Oscar is a great! and made the process quick and easiest as possible. Recommend this place to anyone looking to buy a new vehicle.

Eddie has been so nice throughout the whole process with my warranty issue and ensuring I was completely satisfied. Thank you Eddie for all you do!!!

Finally, a fair and honest team to work with. Thanks for the great experience

Always amazing service with friendly employees! Alex is great and very upbeat, sincere, patient and professional!We never have an issue with the dealership and always feel welcomed by them and safe with their services to our vehicle.Smiling faces throughout the company which reflects they love what they do!

Everyone here is so wonderful. They go above a d beyond to help. Cody Clements is an awesome salesman. And Alex in service is great!

All American Chrysler jeep 🚙 is buying cars right now, if u dont need ur extra car u have and want to make money, well this is the right time to do it, thats what I did Igot 23.000.00 for this beauty!!

So I had to take my tahoe in for warranty work due to the A.C going out and I have had not only the best buying experience there but the warranty process has been very smooth I owe a huge thank you to Mr.Coronado and Isaac Gonzales my salesman and floor manager for getting me a set of wheels while they take car of my ride I will definitely continue buying from these guys and recommend anyone looking for a vehicle to give All American Doge Chrysler Jeep a try thank you guys so much

Very nice staff. They were all friendly and professional.

This place is awesome. I would highly recommend anyone to come and buy a vehicle

Super friendly & professional when I had my 1st oil change today. Thanks again!

John Harper helped my husband and I pick out a great, reliable car. He was awesome and really helped us get approved and went above and beyond on getting our payments to where we wanted them to be. Definitely recommend him!

As always Cody made my vehicle purchase fast and easy with class A service.

Isaac Gonzales at All American Chrysler is amazing, he took great care of us in finding the perfect Ford F-150 for my son. Looking for a vehicle go see Isaac.

Bought my Jeep Grand Cherokee in Jan 2018 and have had regular service and work done. I havent had a single negative experience with the team and highly recommend them for anyone looking for a vehicle and for any service needing done

Juan was very easy to deal with, I found my truck on line through their website, contacted Juan sent pics and info of my trade in, 3 days later he delivered my truck to me in Lubbock. I never stepped foot into the dealership, Juan is a very straight forward no BS kinda guy.Big thank you to All American and Juan, Im loving my 2021 Ram Warlock 4x4.

My wife and I went to All American to look for a truck and were greeted by Isaac. He did a wonderful job at showing us a number of different trucks I until we found the one we liked. He was very helpful and personable.We would definitely recommend All American and Isaac.

Only posting because I got a 1 year anniversary text from them. My car had a recall on the transmission. Been in and out of the shop for repairs, which is inconvenient since Im enlisted and dont ever really have free time. I wish they would have disclosed the recall and issues it had before selling it to me.

We’ve purchased 2 vehicles in the last year from All American CJD and both times we have had a smooth transaction! Mark Smith was our salesman and he got us a great deal both times! Will go back to this dealership for our next vehicle purchase!!!

Great service! If you want the best, ask for Mark Smith! He will do you right!

Friendly, quick shuttle. Cars needs was completed in timely matter. Hood was not latched secured on renegade, had return for adjustment

The sales and front end staff are all very helpful and nice. Anytime I have a question or concern, they are more than accommodating! My car is currently in the service department and off all goes well, I will adjust my rating accordingly.

Cody is the best! This is my 5th truck to purchase from him and 7th from this dealership. The best part about my last two purchases is I did them over the phone, and delivered to my house. It doesn’t get much easier than that.

I have been a mechanic for over 30 years. My daughter lost her keys. All American had her back on the road he next day! Every one in the service dept was awesome. I highly recommend all American.😀

These guys were great, best dealership I’ve ever dealt with and I’m not new to this. The pricing was excellent and their attitudes were great. Genuine. They were professional and friendly. My guy Damian Montes is the best of the best

Good service and fast. Thanks

Everybody was great. Isaac worked with me and made the process as easy as possible.

Was very helpful and followed threw on everything!

I had no credit, but they worked with me and helped tremendously!! I’m forever grateful thank you all American Chrysler, very helpful and sweet people!! Outstanding customer service! I highly recommend! Thank you guys again and thank you Miss yesenia she was very helpful and sweet!

Have purchased several vehicles from OsCAR Rodriguez at All American CJD and weve never been disappointed! Great cars, great service, great environment! 10/10 would recommend!

Do NOT buy a vehicle here. My husband bought a truck in at the end of March. Took them 3 weeks to get the vehicle to us. We traded in a bmw and told them we were not sure of the payout amount. They told us they would call to confirm the payout amount and send the total payout amount in a check on Monday to pay off my husbands BMW. Come to find out they only paid a portion of it and left us with the rest to pay. Coy was very disrespectful and mangers did nothing to fix our issues. Not to mention the truck had hail damage when we picked up the truck. & they did not give us the contract when my husband picked up the truck. & now we get to pay a ticket for expired tags since apparently our license plate has been at the dealership and no one informed us. HORRIBLE SERVICE

They did great got me right in and kept me informed of the details and what it would take to fix Lexy done me right she really knows her stuff.

Cody has been great to work with. Zero friction or pressure. Cody guides you through the buying process. He doesn’t force you through a sales process

Exceptional service, will not go anywhere else to purchase or trade a vehicle!

We had an unfortunate situation go on in our family before we were able to go through and purchase the vehicle we were getting the “privilege” to get with our poor credit. I personally feel like OSCAR RODRIGUEZ could have taken the situation a bit better on his side but instead decided to put me down for not going and getting the vehicle. Thank you OSCAR for calling me a liar and not people of our word. Way to go. Absolutely never go to this guy if you’re indecisive.

Took my truck in for recalls and the man Eddie was very rude. Will not be going back.

Sam was a great sales consultant! He was very professional, quick, and attentive! What a smile!

Good staff very friendly, oil change took longer than expected, but maybe short on staff due to holiday weekend. Would recommend!

100% recommend, giving the very odd situation that brought us to them, they helped us out so much!

Great teamTech was very thorough (Michael)Reset oil and fuel indicators, made sure no leaks and cleaned spills.Thank you

Our salesman Cody Clements was very knowledgeable in what we were looking for, he worked with us to get us where we needed to be on price ! Was a great pleasure to do business with him ! I will recommend any and everyone to shop there

Mark Smith, at All American, is in my opinion a superstar. His tireless work to get us what we wanted is phenomenal! All American Chrysler has another life long customer!

I never left the comfort of my own home. When it came time to sign, they came to me! Awesome

Great people easy to get a vehicle and great environment

The truck is great. But took weeks to actually get the vehicle after giving our down payment and signing paperwork. Trying to get in touch with actual salesman? Forget it cause he Forwards your calls.

I was told my truck would be serviced within 24-48 hours and after the 48 hours my truck was never even looked at. Disappointed in the service.

Salesman worked hard to get my son into his first truck. Thanks!

They were eh. I went in for a simple recall and scheduling was easy, but no one seemed to tell me exactly what they did to my car when asked. Should’ve taken around 30 mins but it took over an hour. That’s okay, I get the service dept is busy, no prob. Was told I would get paperwork emailed for my receipt. Never got that. I work in corporate for an automotive company where I deal with all employees of dealerships and their customers, so I’m not clueless and have much leniency, but can say honestly this one was just okay. For the only CJD dealership in town for service I can say it’s mediocre as far as service.

Completely satisfied. Fast, courtesy and friendly.