I went and saw Greg. I dropped off my vintage Strat style electric and he took very good care of it. He got me new strings and a new setup. If I hadnt spent the rest of my money on bills, I might have scooped up one of the Tele style guitars they have in stock.

Awesome place to get your music content and whatnot anything you need good people awesome service wouldnt have it any other way

Excellent customer service, willing to walk our 11 year old around and answer all his questions.  A family oriented music store with a wide selection of new and used instruments.   I cannot tell you how enthusiastic and kind the lady who works there is.

Took my vh tribute guitar for bridge work and strings excellent job and service will be back

Best music store in San Angelo. Amazing service. Most friendly owners.

The owners are lovely, the prices are reasonable, and their weekly jam sessions have a great atmosphere

If you need your guitar honed, repaired or just want to browse and learn, this is the best music store in San Angelo! Very family friendly, while also having expert advice from dedicated musicians.

Wonderful music shop, good selection of vinyls and not only are the owners super sweet but their puppies are too!

Great knowledgeable service. Friendly environment. Got a good stand for my guitar at a decent price.

Extremely cool store. Great vibe to it. People working there were super cool. Wish I was closer cause they would be my go to store.

They even sponsor adoption events like this onefor New Beginnings Animal Rescue!

This is one of the best customer service I have ever seen, they are soooo friendly and informative, they let you try out EVERYTHING and help you! Love it 10/10

Fantastic & beautifully decorated local shop with knowledgeable and friendly staff!Highly recommend if youre looking for a new instrument or one of your instruments needs a little TLC 😊 (Ive been there for both and was extremely impressed with the quality, price, & speed of service each time)

Very awesome instruments and people that are gladly to help you goes to extra mile very nice people

Local businesses in San Angelo, this is the place to come to for lessons on making customers feel welcome and valued. Very clean store and ran by a real gentleman! Hats off to you and you’ll be seeing me again👍

Great selection friendly staff

Need musical instruments? Community? Blues club? Fun times? This is the place. Alex and her crew are wonderful and fun. Highly recommended for anything music related!!!!!!

It was fun. It was like been in your owe home having fun with your art . The group I was working with enjoy it . Looking forward to coming back . An thank you all for allowing us to us your business to rehears . Thank you !

Best folks Ive met in a long time. Thanks for taking care of my son during your Thursday night jam sessions while he was there. Im enjoying the really nice Michael Kelly acoustic guitar I bought while visiting. Best wishes to Alex and Greg.

Very cool music store.. Owners were very helpful.. If your in the area and want to visit a locally owned music store owned by great people then this is the place.. A lot of knowledge and history to be found here..

The absolute best music shop in town. A visit is worthwhile for any level of musician.A wide vatiety of instruments and players alike, you will encounter novice to maestro and evetything in between. I love this place!

Always friendly and very helpful, nice atmosphere to hang out in and play

Alex recently let me interview her for a college course, graciously allowing me her time. Backbeat is a great store, and a great venue to perform at and attend. Any negativity directed at this store is malarkey! Two thumbs up

Best in the west! A mall of music all in one beautiful building.

The owner of this place is so nice and so much fun to be around. I also love that she is trying to do her Art-Deco building justice by decorating with period appropriate furnishings and colors!

Great selection, good prices, the owner is knowledgable in so many aspects and fun

Perfect store for all your music nerds

Awsome people, amazing live bands, unique historical monument, great music lessons, owners are a big part of San Angelo music development, Alex and Greg are damn good people, have some best jam session on Thursday night, and some best local bands concerts on Saturdays, most importantly to my a big part of my mentors of learning music, hats off to em and to my instructors that are teaching me, my hobby or music carrier

Watched some live music and had a good time

Great guitar shop with cool owners/staff and lots of beutiful merch.

Excellent service, prices and wide variety of services and products. Highly recommend

Some of the friendliest people youll meet, pretty decent instrument collection. If yer a musician, or want to be, go check out Backbeat.

I looooove this store and its energy from the great books and vinyl to local art. Jam session nights are awesome too (:

Good efficient work. Friendly and helpful atmosphere.

Great music store and great place to see live music. Go support local live music here you wont be disappointed.

Local, grass roots and very helpful.

Amazing vibe and quality, if you enjoy music at all this is a must visit!

It was awesome found what i needed, very lovely place very lovely people, recommended to anyone needing any instruments

Enjoyed Patman Birthday! Seeing friends!

Very at home feel and staff is very friendly.

Worst experience with a music store ever. Tried to tell me the rainsong ws-1000 is $3800 new. They are at every music store around for $2500. Brand new. Told me I was a rude cowardly bully when I offered them $1350 (as a starting point for an 11 year old used one with no case or original paperwork). Will never ever do any business with this company.Edit.Wonder what reasonable offer you gave the musician that traded it in? What do you need to get out of it?Aug 04, 2017 04:16 PMO1i5msulyzeejwdp0fcbWe are a consignment shop. Your rather insulting tone is not necessary. What you have offered is well below the market value for this instrument. Other models of this guitar listed on Reverb are priced at a higher price than this one is priced. But to offer 2/3 of the asking price is an insult.Alexandra Cunningham Aug 04, 2017 09:42 PMDefaultI do apologize for my tone. Offering 2/3 of the price of a brand new guitar for one that is 11 years old is not an insult. However, my tone probably was for that I apologize.Aug 04, 2017 10:28 PMO1i5msulyzeejwdp0fcbThe actual value of this guitar, which is in like new condition, with its original case, paperwork and key, is $3800. The other listed on the site are priced higher than this one. Your offer is far from reasonable. I do not accept your apology. Inferring that I am cheating anyone is beyond the pale. To criticize and make accusations against someone you know nothing about it extremely rude. We are the biggest supporters of musicians in our community and the services and support that we offer local musicians is something you dont find other places. Did you go to all of other people listing these guitars for $2500 + and make that ridiculous offer to them? If you had been in my store and acted this way, youd have been escorted out, Take your snarky attitude and your insulting offer and run along.Alexandra Cunningham Aug 05, 2017 04:30 AMO1i5msulyzeejwdp0fcbHow perfectly immature and cowardly to have your wife Heather post a bad review on Google about us. Shows exactly what your character is.Alexandra Cunningham Aug 05, 2017 07:35 AMDefaultThat wasnt my wife. That was me but I actually didnt mean to post it. I meant to back out of that with out posting it after I thought about it. I decided that I would contact rainsong first and see if the ws1000 was really 3800 in 2006 first. I will remove that post.Aug 05, 2017 07:42 AMO1i5msulyzeejwdp0fcbI have already responded to it. Shame on you for trying to hurt someones business as revenge for being called out on your rudeness. Easy for you to sit behind a computer and spew hate. You have no idea who we are or what were about. The way you have handled this from the get-go was out of line. DID you go to the other folks who have this same guitar, listed at a higher price than ours, and give them the same treatment????? Did you accuse them of cheating people??? Id guess not. This is not about me at all...its about you and who you are as a person. I wouldnt sell you this guitar now for twice the price listed, so now you can go and defame someone else to try to bully them into lowering their price. I will be reporting you.Alexandra Cunningham Aug 05, 2017 07:57 AMDefaultDid you not read my previous message? Infact maybe you should go back and read all the prior posts. Your first reply to me was in an email that said that my offer was unreasonable. I simply replied to that no more or less rude than your first reply. But somehow you have imagined in your head some kind of tone which I even apologized for. Youve called me rude, snarky, cowardly and on and on. I never ever tried to threaten you or your business to lower your price. Not even once. All these thing youve imagined starting from some superimposed tone you got from a written message. The best part is all this is documented. Report me all you want. After all your rudeness and name calling I pulled up your store and thought about writing a review. Decided not too and closed the browser, because I wanted to contact Rainsong first and make sure.

Because they from the Bay Area like myself, & the Owners are very friendly .

Nice place for music and entertainment

Good costumers service!

Great folks....caring for music.

Greg there helped me so much called him he stayed open late and i walked out with a guitar nothing but a great experience and environment

Great place, good people

Great service friendly awesome prices

If you havent been you need to go!

Take your soggy bottom boys along with you and jam!

Music, Instruments, Comedy, Great food and Awesome owners!

Awesome! Everything about this place is awesome!

Exactly customer service

Awesome building

Always good