Drove in from a small town 40 min away after our doctor called in a prescription for some needed medication.We get there and the drive through attendant told us our prescription wasnt in the system.We checked back with our doctor to confirm they had in fact called it in to this Walgreens an hour ago, but the clerks here couldnt find it at all and had no recollection of the call.After standing in line for several minutes they asked the actual pharmacist if he had gotten the call and he managed to find it in a stack of papers (and it was not loaded in the system).We ended up having to wait another 45 minutes after they found the prescription request to receive the medication...
No covid testing after 5 pm?? You do realize most people work until 5, right?
Rewards program used to be the best and now is a total joke. They would be better off just discontinuing it.
Usually I wouldve rated this place higher, but tonight.....As Im walking up to the door, there are two ladies standing outside. I may be wrong, but I thought they were both taking a cigarette break. There is also a gentleman unloading a floor buffer up close to the door. When I get almost to the door, one of the ladies tells me that the electricity went out and it will take 30min for their computers to come back on. So I left.
I love it so organized large varieties
I myself had no trouble..got my flu shot..always very great customer service. Didnt wait long at all ..
Communists Wal Greens!!!!
Everything was fine going through the drive through, tonight. We actually didnt have to wait in a line. My only complaint is the lady at the window, Yvette could have been a little friendly, no smile, greeting, or anything.. She could have at least said welcome to Walgreens.
The pharmacy people are the slowest people I know thats CVS does better business then you all pick up the speed.
I have been getting my prescriptions from here for a while. Overall, they have wonderfully great staff! Super friendly, patient, and helpful.The place itself, however, is not too great. It seems as though they always have long lines--and I mean ALWAYS. The lines, naturally, take an incredibly long time to get to you.You would think that after consistent long waiting periods for customers, they would already have hired more staff to tackle the problem, or that at least they have more staff during busiest times. But you would be wrong to think that. They still have long lines with long waiting times.I may finally stop being lazy and take my insurance info to CVS or another pharmacy that doesnt require me to have a 30 minute time slot to pick up my prescriptions.
Not too busy friendly and helpful staff
I come here for the photos! Ask for Justin or Marissa, they are just the best and know their stuff about photos and prints!
I go to this pharmacy a lot. The pharmacists are always kind, polite, & prompt. They have a nice cosmetics selection, & a variety of grocery/snacks for a late night meal.
Iwas not very pleased with the walgreens in San Angelo TX on north Abe. Attented Adrianna was helpful but Janell was not helpful at all she was rude and people at the er said they were able to help humm yeah right im low income tring to get my meds using the good rx app they ended up charging me full price and said they use the app. Liars never will i be back.
I enjoy how the pharmacy and staff get it Right! They are helpful, kind and available to ask questions...love Walgreens!
Great employees here
They messed up my prescriptions and double charged my insurance. The Pharmacist left me on hold twice for a total of 2 hours! Never got any help trying to fix their mistakes!!
Best pharmacy in San Angelo by far open 24hrs corner of Harris and Abe12 Abe st
Pharmacy is horrible!!! Dont fill your prescription here ever! Rudest customer service, not willing to help you or answer any questions that you might have. I receive calls and text messages telling me my prescriptions are ready, and when i go get them they never are. They tell me to come back in an hour. They are so slow. Had my prescriptions filled here for a few months but every time I go here I walk out mad, so never going back!
Normally good pharmacy service despite the high volume of customers they serve. But being ignored while waiting in line for 15 minutes while staff behind the counter chat about their personal dramas and then being mistakenly told to go to another window to have prescriptions filled - when I was there to pick up prescriptions - was an example of poor customer service, incompetence and laziness by employee who didnt even bother to ask why I was there.After another long wait I had to get back in the original line and have the same employee loudly scold me in front of a long full of people and telling me my order wasnt rrady yet.When I explained I was there to pick up a prior prescription she didnt bother to look anything up and just said no prescriptions had been called in since 2015, surprising since Ive only been living in San Angelo for a couple months.I told her I would come back later when there was a competent person serving customers.So offended and frustrated I will never use Walgreens again for anything. Why pay overinflated prices for horrible, incompetent service.
The pharmacy is horrible, they took 4 hours to fill my rx and then I went to the drive thur cause I need to get it fast and that took 45 minutes! I will never come back!!!
They are always so nice when i go in
Super fast photo processing! I upload them online and within an hour (sometimes even less) they are ready to pick up.
Run like the wind. Walgreens Nationwide are allowing predators to use whatever restroom they would like this leaves women and children vulnerable
My favorite pit stop to rent video`s and shop with out the crowd of Walmart.
Slow terrible service in every way!
Dont fill your prescription here unless you want to wait a ridiculously long time! Grrr Im suppose to be home resting!
The absolute worst customer service I have ever gotten at a Walgreens. I told them not to fill my prescription and had it transferred to another location. They need new staff!
The pharmacy drive tru is the slowest ever.
Customer service is horrible!!!! From staff to management
Took ten minutes to get a menu and they brought the wrong food after we sat there for thirty minutes
They have a little bit of everything