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SD Wheel Works Bicycle Garage
3089 Clairemont Dr, San Diego, CA 92117, United States
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SD Wheel Works Bicycle Garage
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Pa
Review №1

Wow, everything about this place is awesome from the customer service to level of experience, care and attention to customer and details. Chris goes above and beyond. I have found a new home for all my bike needs and will refer all my friends here. Please be patient as they are a small shop but it is worth the wait for excellent customer service

ru
Review №2

First time at this shop and it was a great experience, Both Tony and Chris are absolutely awesome people. I bought 2 bikes from them, one for me and one for my almost 3 year old son, and they made sure everything was perfect on the bikes before they left the door. I will definitely be coming back to SD wheel works for all my bike needs, even though there are plenty of bike shops that are a lot closer to my home.

Tr
Review №3

Chris at the shop is always helping me out and giving me great service, he is very informative and always makes a point to be personable whenever I stop by. I have had 3 bikes worked on there and the guys have done nothing but awesome work for me. I have referred a few friends to the shop to have work done and they have been impressed as well. They are busy but attentive and I am fortunate enough to live walking distance so I can always ride the bike home they worked on for me!

Mi
Review №4

Extremely friendly and understanding. Definitely take your bike to these guys!!!EDIT- this was a 5 star place but over the past few months I have been upgrading my bike slowly and was taking it to him about every other week. He started to get very annoyed even though I have given him over $500 in labor over the past 3 months. Multiple times (different instances) I called to see when my bike would be ready and on this last repair he told me that it would be ready at 1pm so I came in at 1:30 pm and then got annoyed that I didn’t wait for his phone call and that he always calls me when it’s ready(half truth) and that he will call me when it’s ready. I am just very annoyed with his attitude when I’ve paid him over $500 in labor and another at LEAST $150 in in-house parts. Definitely going to find another bike shop.Ps. My bike was ridden for thousands of miles and never upgraded and then sat outside for at least 3 year and then inside my garage for the next 3 years. And every time I brought it in after the first 2 times he always said “what did you break this time” even though I tell him that same story every time.There’s too much to write, but take your business elsewhere if you are doing a lot of major upgrades. Trek bike store has a turnaround time of 24 hours and if they can’t honor that they will give you a loaner bike. They charge just as much as this guy.

G
Review №5

Took in my Cervelo to upgrade components to SRAM Force 11 speed and ended up rebuilding both wheels.They did a masterful job. Chriss knowledge ensured seamless precision of all components. Its like having a brand new bike. Totally recommend these guys without reservations.

Pa
Review №6

I took my bike here for a tire repair. Getting it fixed was so quick and easy! They answered the phone right away, were easy to communicate with, immediately had an idea of what the issue would be, and fixed it in 10 minutes. Price was reasonable. Now I can ride again! Thank you!

Sa
Review №7

From the moment I got there, Chris gave me individual attention. They were very knowledgeable about their craft. I asked them for a difficult task (rush job) and they came through. They have a tremendous amount of aftermarket parts also. Thanks again! Wethepeople

Er
Review №8

Got referred here by All Wheel Engineering. Awesome selection friendly knowledgeable staff. A real passionate bike shop. They’ve got tons of parts to customize your bike. Thanks for showing me around!

Je
Review №9

Really super bike shop, great service, I definitely recommend!

Li
Review №10

Cool bike store right in my neighborhood! And none of the ego of those fancy bike stores. I spoke and dealt with both Chris and Killian and both were kind, patient and helpful. And they fixed a rim that needed to be trued in a timely manner with a fair price! Im super grateful they are here and Ill be referring friends and family over there. You need a bike or need a repair, use this business. Its a pleasure to deal with people who care even if you arent spending big bucks on a bike right at that moment.

Ke
Review №11

Awesome bike shop! This place was exactly what I was looking for. Super helpful staff and tons of unique bikes. They carry some electric bikes and traditional ones as well. I would defiantly recommend them if youre looking for a new cycle or want a service.

Ma
Review №12

They did an awesome job tuning up my bike!

TO
Review №13

I called looking for a box to ship a bike and they were super cool about it. Ended up chatting about old snd mid school bmx days with the crew, these guys are super knowledgeable! Very polite and very professional, will buy my kids next few bike from them

As
Review №14

Picked up a BMX here recently and it’s been an absolute dream! Thanks 🤙

ch
Review №15

Excellent Shop. Top notch service. Highest quality repairs and services. Excellent selection of new bikes, parts and accessories. Combined with friendly, knowledgeable staff! My highest recommendation. Be sure to check them out. You wont be disappointed...

Ja
Review №16

Awesome selection of BMX and cycle gear and the staff is incredibly knowledgeable and helpful. Very clean showroom and storefront! 10/10 hands down best bike shop in San Diego

Br
Review №17

The people here are the nicest, most humble and fun guys you’ll meet at a legitimate bike shop. Chris, the mechanic, has mad skills and can probably do anything you ask for. They are thorough and their prices are very, very reasonable. I’ve been telling all my riding buddies about this place because they really did nice work on my 2020 Turbo Levo 29er. I’ll be bringing my 2020 Marin MV8 27.5 mtb and my other 2020 Bulls EVO AM DI2 27.5 emtb here too. Great service, great staff, great service & pricing, great parking, great shop! Highly recommend.

Em
Review №18

This shop seemed really cool and helpful at first, but the customer service slowly declined as I continued my purchase and shipping process for my bike with this shop. Very helpful in the buying process, however then I flew back home to Hawaii and was having them ship the bike out to me, originally I was given unclear information about the price of the bike shipping which seemed fishy, that was corrected after a lot of back and forth, then I was never provided with any tracking info after paying $425 in shipping. I was told it was 3 days shipping, however 5 business days later I haven’t heard anything. A day and a half after reaching out for tracking info I was sent an image of the tracking number with no other communication. I feel this is very disrespectful way to treat someone who’s just spent over $2000 at your shop. It’s been a couple weeks since purchase and I’m still eagerly waiting on my bike. This place either seems too busy to provide good customer service or they just don’t care. :/.Update, at this point after further communication with Chris at SD wheel Works he blamed the delay in shipping time on the bike company so I reached out to the bike company and they denied that, confirming that he was lying to me. Had he shipped the bike when he was supposed to the bike would’ve arrived on my birthday as it was my birthday present to myself. However at this point I still have never seen the bike and it’s been 2 1/2 weeks since purchase. I don’t even have the bike and it is tainted by the horrible stressful memory of dealing with this process back-and-forth for weeks on end with no clear answers. I would never in a million years do business with this company again.

JJ
Review №19

Chris is super helpful! Best service in San Diego hands down! My go to spot for any needs, consistent grade A quality service!

Bi
Review №20

Best place for bike parts cheaper than most places but overall best shop in San Diego

St
Review №21

Chris is absolutely phenomenal. Friendly, helpful, knowledgeable and constantly goes above and beyond to make things work for his customers. Ill be back for sure!!

Je
Review №22

Definitely recommending this bike shop! I was on a search to find a Haro shredder 12inch 2020 model for my 2 1/2 year old son. I called local shops in my area and no one had it. I came across their number called them up (I live about 30mins away) to my surprise they had it and It was still in the box. They offered to put it together and have it ready by the time I got down there to just check it out. It was perfect! My son loves it and we had no second thoughts and bought it right then and there. Everything was smooth from the phone call to the location of shop and last purchasing the bike! Thanks to the guys at Garage Bike shopWe will be back again

jo
Review №23

BEST BIKE SHOP IN SD! These guys are the best! Super knowledgeable, super helpful! They gave me a great deal on tuning up my daughters bikes. Also took the time to show my girls how the bikes work, and proper ways to take care of them in the future. I wouldnt trust our bikes with anybody else! Thanks to Chris and J-dub!

Da
Review №24

We are really happy with the service and the bike that we purchased for my son. I would recommend this place to my family and friends.

Jo
Review №25

I had the pleasure of working with Kilian and Chris from SD Wheel Works. Both of them are professional, friendly, and knowledgeable. I dropped off my Intense Carbine mountain bike for a tune up and not only did they charge me very reasonable pricing, they also held off on bleeding the brakes since Chris deemed that they did not need to be bled - saving me money on service that I did not need. Being in the retail and service industry myself, I can instantly recognize honesty in a transaction and these guys were top notch. I expect to see them grow with such excellent customer service!

Da
Review №26

Visiting from cross the country and broke my front tires presta valve preparing for a afternoon ride. Was really worried due to the fact that it was already 5pm and didnt think I would get any help being the time that it was. I was wrong. Brought the wheel and tire in and fixed it right then and there within in 10 mins, at a very reasonable price. Even topped off my rear tire with air. Super friendly and very helpful. Will definitely be a returning customer.

Ma
Review №27

SD Wheel Works is my fav go-to place for all my biking needs! 😎🤘🏽🚲 Now that I’m getting into MTB, Chris has helped me in every aspect along the way from making sure my bike is working property and that I have the right accessories for a comfortable/fun ride to informing me of some very awesome trail rides. Very knowledgeable and awesome gear! Highly recommend!

Da
Review №28

Very knowledgeable technicians, they didnt have to help me with my custom ebike but did it with stride. Every part I needed was in stock and inexpensive. I Highly recommended SD wheel works for your bicycle needs.

Je
Review №29

Friendly, helpful, and pleasant staff.

Kr
Review №30

Came in around 2:30p to get wheels attached onto my bike. Chris was very helpful and gave a really good deal on the repair. I will definitely come back for all of my bike needs.

Ta
Review №31

Honestly this is my favorite bike shop of all time. They have everything from bmx bikes, to cruisers. I defiantly recommend it for all of your bicycles needs. Tom and Chris are the Owners who are very nice an friendly and will help you with any of your questions. I love it!

Ch
Review №32

Great shop! Got my kids bmx bike here. Worlds fastest bike was on display 👍

Ju
Review №33

I made a call to the shop, and worked with Tom. I had some questions about getting some parts cncd for my new project. He gave me a good price for custom parts that were lower than some of the other local shops. Waiting for parts to come in from Japan to bring them over to be customized. Thanks Tom.

Ma
Review №34

They are the best!! Always willing to help and show how to do stuff. Great selection!!

Ch
Review №35

Chris is super helpful and not at all pushy. This is our third time back (first fot my husband, second time for me, and now for our daughter), and it wont be the last! We loooove our bikes!!

Er
Review №36

Very professional!! I got my Haro Flight line 2 there! The people there are very experienced and know exactly what to do!

To
Review №37

Great honest bike shop. Good prices and their always extremely helpful.

Ga
Review №38

Killer place recommends this shop for anyone to ride any bikes go there !!!

K
Review №39

The sign says open until 6pm on Saturdays. I show up at 5pm and the guy closes up shop and locks up. And here I was excited to come buy my new Kink bike...how messed up is that nonsense!!??

En
Review №40

Fantastic service and extremely helpful. It was a pleasure meeting Chris and Tom.

Po
Review №41

I had them do work on both of my electric bikes and I very highly recommend them!

Je
Review №42

Great place great guys very knowledgeable

co
Review №43

Perfect in every way possible i am always there

An
Review №44

Awsome shop !

Ma
Review №45

THE BEST BIKE STORE IN SAN DIEGO!!!!

Ad
Review №46

Friendly fast service.

Da
Review №47

Steel framed bikes like Masi are sold here

Tr
Review №48

The BEST bike shop there is!!!

Da
Review №49

Great customer service

Se
Review №50

There is no possible way you could not like this shop

Ti
Review №51

10/10 BMX PLACE

Os
Review №52

💯😎

Ar
Review №53

Chris is a very nice person to deal with, very knowledgeable and with plenty of experience to spare. I definitely like these guys. They go the GO the extra mile to help their customer. A +Chris is a very nice person, with a lot of knowledge and too much experience to share. I definitely recommend it. They do a lot for their customers A +

Information
84 Photos
53 Comments
4.8 Rating
  • Address:3089 Clairemont Dr, San Diego, CA 92117, United States
  • Site:http://sdwheelworks.com/
  • Phone:+1 858-695-2453
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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