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ZipHearing
2534 State St #418, San Diego, CA 92101, United States
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ZipHearing
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Ha
Review №1

Grant was knowledgeable and very helpful in helping me sort out pros and cons of various aids. He always responded promptly to questions, and problem solved finding provider that was convenient to fit aids. Even got a follow up call to see if all OK after aids were fitted. Loved the audiologist I worked with, best of many I have seen before. Aids provided promptly, at $1000 less than charged at audiologist offices I previously visited and now compared prices with. Service, warranty, insurance, fitting, adjusting at audiologist office all in the price including ongoing followup. And did I say I saved $1000!!!! And top of the line brands all eligible for purchase.

Pa
Review №2

Excellent customer service. ZipHearing is truly a company that cares about their customers. I was sent to an excellent place to get very good hearing aids at a affordable price. They also follow up to see if you have received good care from them and also the place they sent you to. I will definitely recommend to family and friends. I learned a hard lesson never buy hearing aids directly online. Use the professionals.

Sa
Review №3

The people at ZipHearing were very helpful and answered all of my questions. There was no pressure for me to buy anything.When I decided that I was interested they recommended a hearing center near me that was very helpful.The whole experience was very pleasant and Zip did exactly what they promised. I would certainly recommend them to anyone needing hearing aids.

Ke
Review №4

I have always thought that “if something sounded too good to be true, it probably wasn’t.” In the case of my new hearing aids, I was pleasantly surprised that I was wrong. After pricing my hearing aids from a local, reputable provided, I was shocked at the price.So I google hearing aids on line and just picked ZipHearing.com. Primarily I looked at the price first. I was shocked that the same hearing aids were 40+% less than I was quoted.I reached out for more information and received a delightful call from Grant Davidson. Bottom line, he first listened and assessed my needs. He also facilitated my purchase and service. I am a happy, new owner of hearing aids. They work great.This is my true story. I retired a few years ago from banking (48 years). If you want to talk with me direct call Grant and he will set it up.Ken

La
Review №5

I was so pleased with my experience with ZipHearing. Grant was a consummate professional, and I really appreciated his patience and consideration. He recommended an excellent service provider, and the price was far better than from other online services.

Mi
Review №6

Very helpful, courteous, and professional, Leslie was awesome and the Audiologist did a good job as well, I would highly recommend these folks.

Au
Review №7

I had the same hesitation as most of the posters here that this process (and pricing) was too good to be true but it turns out that it was not. The customer service agent was professional, thorough, and very helpful. I saved (literally) $2000 on my hearing aids and the process was totally set up for me by Zip Hearing. The doctors visits are included in the price. They even sent me a years supply of batteries and a thank you note. THIS is exactly how a business should be run and I have recommended them to everyone I know needing hearing aids. By the way, one of the best parts is that you are not locked into a particular brand or model. I got top-of-the-line Oticon aids and they are amazing!

St
Review №8

I couldnt recommend this service any more highly! I saved close to $2,000 and had excellent service from the audiologist. Theres no longer a need to subjugate yourself to overinflated list prices.

ST
Review №9

I have never worn hearing aids and have watched several people struggle who do. So when I was told that hearing aids would help me, I set out on a month long journey to research the best hearing aids and models, the latest technology, the best and most knowledgeable providers, and the best value. I found the identical instruments can vary in price by almost $4,000, and the degree of service as well. I discovered that as important as the correct hearing aid is, the quality of service and adjustments are equally or more important. My search lead me to three appointments with audiologists and several discussions with three on-line sources. After many days and hours, my search ended with Jeff Hall at ZipHearing. He not only is the most knowledgeable, but the most patient and informative individual that I encountered. He provided the best combination of price, service, and ease of doing business, not to mention his enormous amount of patience and understanding. By far he more than exceeded my expectations, and I am immediately recommending him to a few of my friends. If you want to save a lot of time and energy, I am confident that Jeff at ZipHearing will give you a Five Star Plus Experience. If it sounds like I am overly enthusiastic with Jeff and his company, it is because I am. Such a blend of value, professionalism, performance, and never feeling like he was trying to sell me is a very rare commodity today. I give him Ten Stars!

St
Review №10

Zip Hearing has been awesome company to work with! Super responsive, professional and listen to your needs! Their service gives you the best of both worlds- great online pricing AND hands-on service and expertise of a local hearing aid professional! HIGHLY RECOMMEND ZIP HEARING!

ja
Review №11

ZipHearing = Five Stars: for friendly professionalism, knowledge, pricing and results.Lesley at Zip is fantastic. Not only did she assist in providing helpful information about various devices . . . once I made my decision, she directly set up an appointment with a local hearing specialist. Lesley then kept in touch with me all the way through the process, ensuring everything went smoothly. Later after I was in my trial period Lesley checked in and assured me she was available should I need her.ZipHearing saved me quite a bit of money compared to a competitor for the exact same middle tier device. This savings enabled me to choose the top tier, a more sophisticated hearing aid, resulting in my paying less and getting more. That’s what I call going beyond my expectations.Thank you Lesley for everything. Thank you Jeff for creating a company that has ... heart and collaboration ... as part of its character.I feel like I am a special person to ZipHearing. You will be too.

Gr
Review №12

ZipHearing was simply fantastic and Grant an amazing help in getting my hearing aids fast and for far less than an other place I researched. Grant worked with me to get the most out of my insurance coverage as well. My advice, try different hearing aids to see what works best for you and there too, Zip/Grant was helpful. I dont want to sound like an informercial but I was really very happy!

Ab
Review №13

I had a great experience with ZipHearing during the process of buying my Phonak Audeo Paradise hearing aids. The people I dealt with, especially Grant Davidson were honest and very professional. Also the local providers staff were very accommodating in adjusting the hearing aids.It was a very pleasant experience and I recommend ZipHearing highly 👌.

Ro
Review №14

Jeff from ZipHearing is extremely knowledgeable about the hearing aids available and features of each one. The ordering process and follow-up with him was seamless and efficient. I saved over $2000 from ZipHearing compared to a local provider for the same hearing aids! A real pleasure to purchase from them.

go
Review №15

I have been shopping for replacement hearing aids for about 6 months. Came across Zip Hearing. Leslie Kingsland was great. I continued to seek the best price and the best service provider. I was unable to do better than Zip Hearing.....You wont be able to either. Give them a call, if you have the same experience I did, you will be well pleased and will recommend them to your friends!

Ja
Review №16

I contacted ZipHearing because I was compelled by their pricing and wanted to understand how they could sell hearing aids for so much less than other places. The customer rep I spoke to was extremely knowledgeable, professional, and friendly. He explained their business model and gave me the confidence to move ahead with purchasing the P70 Phonak hearing aids. I absolutely love them! And I saved $1,500!

Ha
Review №17

The team at ZipHearing are amazing. Found them to be patient,efficient, knowledgeable and honest. Would do business with them again in a NY minute even though I’m from South Carolina.

Bu
Review №18

Very pleased with Jeff and Zip Hearing. I am happy with the service and the price was really great. The service provider was very helpful. Quick and friendly service. Highly recommended.

Jo
Review №19

ZipHearing, and Jeff in particular, have helped me learn a lot about hearing aids these last few weeks (and years in fact). Their flexibility and personal attention has allowed me to overcome my personal reservations about hearing aids. I always remember my dad’s frustrations and dissatisfaction with his hearing aids all those years ago. Those memories were a big factor in my delaying my decision to move forward by almost 2 years. I have had many questions and discussions, both on the phone and via e-mail with Jeff over this time. This understanding, flexibility and schooling extends to ZipHearings local provider. So thank you all for everything. I do not have any frustrations what so ever. Oh, and best of all, I can hear again...!!

Pa
Review №20

I had to call Leslie several times for various reasons, and each time she was very friendly and informative. She is the biggest reason that I purchased my first set of hearing aids. She made the process very simple. If your thinking about buying hearing aids, call Leslie Kingsland, shes the best.

be
Review №21

Leslie was fantastic. Best and easiest experience for buying hearing aids. She had a great selection of products, all the latest technology and the pricing was unbelievable! I will never buy a hearing aid anywhere else.

Ke
Review №22

I got the immense pleasure of working with Lesley who was extremely courteous, knowledgeable and understanding. I highly recommend Zip Hearing and Lesley in particular due to her professionalism and quick responses and caring attitude. 100% would use them again in the future!!

la
Review №23

I had a great experience with ziphearing. This company allowed me to get hearing aids at the best price I could find. Jeff made it very easy to arrange the appointment at the audiology center in Rock Hill and when I had trouble with my credit card he was patient until it was resolved. When I went to the audiology center in Rock Hill they were professional and pleasant and had all the proper standards in place with the pandemic that is going on. I would recommend them to anyone in need of a hearing aid. Thank you for a great experience Ruth Murray

Ma
Review №24

Two years ago went with ZipHearing as they had the fairest prices for Hearing Aids. Not only did they deliver at the stated price and timely, but their customer support added tremendous value.After having issues with adjusting the sound quality and fitting in the ear where hearing aids would not stay, ZipHearing reached out to Signia the manufacturer. Signia then acknowledged problems and for the troubles extended warranty, sent 2 years worth of batteries, and the device to send TV audio directly to hearing aids.Yesterday, the left hearing aid had a high pitched sound. When Signia was contacted they said I would need to contact the office of the person who fitted the hearing aids. At that time I contacted ZipHearing. Without hesitation they had my account at their fingertips and arranged for me to make an appointment at a nearby ZipHearing representative.Without ZipHearing the whole process would have been a disaster. ZipHearings intervention at each point instilled confidence that a difficult process was smooth.

Ca
Review №25

My experience with ZipHearing was of a 5 star rating. Once I contacted the company I had a fast response. The agent was knowledgeable, courteous, and most helpful. Turn around time from first email to hearing aids in my ears was a very short time. Now I have a whole new world to explore.

Ha
Review №26

I have had the best experience with the purchase, setup, and continued support in regards to my hearing aids. When my hearing challenges started, I attempted to purchase from two other companies and had horrible experiences with both. When I contacted ZipHearing, my request and questions were handled with care and professionalism. Both ZipHearing associates that I dealt with listened to my concerns, asked additional questions to understand my challenges, and made the perfect recommendation for the type of aid that would best fit my profile. I would recommend this company to friends, family, and anyone who I would meet anywhere. I can’t say enough good things about ZipHearing. Thank you!

Ka
Review №27

Theres no way to fully describe how well we treated with Zip Hearing. These were my first hearing aids and I was having a few issues with them. I was put in touch with a young lady by the name of Lesley. I cant begin to describe the service she gave. The issues took research and she went above and beyond to resolve my problems. She didnt just offer a solution and let it go. She kept in touch and did follow ups. I would most highly recommend using Zip!

sp
Review №28

Extremely responsive, accommodating and professional service.The audiology partner office that measured and delivered the aids was equally responsive, considerate and professional.I achieved Significant Savings.

le
Review №29

Zip Hearing continues to provide me with an exceptional experience. What a great team. Thanks for always being there.

To
Review №30

Short version of reviewn ow with more detail below.After sticker shock, and much research, I found ZipHearing. Jeff was in tip of the matter from start to finish. He even reached out to me to advise me that a new and updated model had just become available for the same price.He set me up with a local Dr. And all testing shipping (aids to the Dr.), and fittings ect were included. I really saved THOUSANDS of dollars. The service provided by Jeff and ZipHearing was outstanding. I just cant recommend them enough. They made a difficult and expensive process understandable and more affordable.I could not be more pleased! I needed aids for both ears. While going the traditional route for hearing aids, I was shocked at the prices. Then I checked Sams club. The mid to uppers range still was really hard to swallow and the size of the aid itself disappointing. After a month of much research as to the features I needed and brand reviews I was on the verge of selling internal organs to defray the cost. Then I found another video on brand comparison.Enter ZipHearing. When I called, Jeff Hall and I talked at great length. Im in Florida and his office is in California, and with no pressure at all he put me in touch with a local Audiologist. I was tested, and this agreed with other Dr.s findings. I had determined that the model best suited for me was the Phonak . Just before making the purchase, Jeff called me to tell me that a new upgraded model was available at the same price. I placed the order and it arrived at the Dr.s office within days. I was then able to make the appointment for the fitting .From start to finish, Jeff and ZipHearing, made the process a breeze. I had my doubts about doing this online, but I was very pleased with the process, the service and the price.

Ya
Review №31

Jeff and the associates at Zip are 1005 professional and folks at their word. any problem is not too tough to solve. Great company

Mi
Review №32

I can not say enough about Jeff and his crew. They are friendly yet very professional. They help me pick new hearing aids that matched my needs and budget. They are also very prompt in communication and making sure everything goes smoothly with the provider. I have severe loss and with my new resounds Enzo Q I am hearing things that I have not in sometime I heartily recommend this company, Thank you Jeff!

Da
Review №33

Very efficient. Friendly, timely, and informative communication. Good prices.

Do
Review №34

Having recently been diagnosed with SSHL, I tested an Oticon Opn S 1 miniRITE for a week after seeing an audiologist. I didnt feel comfortable with the settings and since Im an Android user (Oticon is only Apple-compatible), I didnt have access to the apps tweaking features. An online search led me to ZipHearings videos with Jeff Hall. I reached out to Jeff with my wish list and he responded quickly, addressing every bullet point. He put me in touch with a local provider and made sure the aid I was most interested in was in stock, ready to test.The rest is history. Im a classical flutist and sound and programming is crucial to my concert career. My local provider was excellent, and long story short, I left within an hour with my new Phonak Paradise 70 Rechargeable hearing aid. I couldnt be happier. ZipHearings risk-free, professional, and courteous method of doing business along with Jeffs relationship with the local provider was a refreshing surprise for this first-time hearing aid user. Yes, I could have asked my original audiologist to fit me for the Phonak, but the service I received and ZipHearings prices were too good to ignore.

De
Review №35

I highly recommend Zip Hearing. I went to a local hearing office to be evaluated and tested. The price I was quoted was very high and Im so glad I found out about Zip Hearing. I spoke with a representative the very next day and they suggested I bring my test results to another local hearing center, which I did. They were able to save me $2,000 off the price of the EXACT same hearing aid AND they also submitted a claim to my insurance for an additional savings. They are extremely thorough and professional. I had my hearing aids within 2 weeks!!! Wonderful service.

Ro
Review №36

ZipHearing already has some excellent reviews, which prompted me to take a closer look at them during my search for a reliable provider of high-end hearing aids. A provider that I could trust. After talking with Lesley Kingsland at ZipHearing, I was convinced that it was time to place my order. It was due to Lesley that ZipHearing became my choice. Her warm and upbeat approach, and her in-depth and knowledgeable responses to my questions, provided me with the comfort I was seeking when contemplating an online purchase of a fairly high dollar amount. ZipHearing is highly reliable. When I placed my order with Lesley, our Phonak Audeo Marvel 90 hearing aids arrived at our local hearing center early the very next morning. Now, that is excellent service. And, that is reliable service. Thats what you can trust in from ZipHearing.

Pa
Review №37

Lesley, what would I have done without you! My hearing was so bad and the local audiologist wanted to charge me $7,000 for hearing aids! I called Zip Hearing and Lesley helped me to navigate my insurance and when she realized I wasnt in network for them she referred me to a another local audiologist that accepted my insurance and had weekend appointments since I work. The mark of an amazing company is one that doesnt ditch you when they cant help you. Lesley followed through on all her promises and helped refer me to an outstanding audiologist they work with. Zip Hearings cost, by the way, was about $3,000 less than my initial quote. You can trust this company and I would refer them to anyone without hesitation.

Ro
Review №38

Grant was terrific. The price was great. The process straight forward and the local audiologist is wonderful too. My wife is thrilled with her new hearing aids and that she can actually hear well again. I guess saying things under my breath is now out. I highly recommend this company

M.
Review №39

Found Zip on line---it was thousands of dollars less than local vendor, and it had a local audiologist here in Northern VA. Contacted Jeff at Zip and he was extraordinary prompt and courteous. He made an appointment for a hearing test etc with the local audiologist and when that info was received from them, Jeff had the aids here in 24 hours. He also arranged for submissions to insurance carrier and the claim was paid based on his submissions in 2 weeks! This whole thing sounds too good to be true, but it isnt!! Could not be more pleased.

Su
Review №40

Great experience! They were knowledgeable, caring, kind, fast & much more affordable than all others!

KE
Review №41

Outstanding experience! Jeff was just great. Ive worn hearing aids for about 10 years and I can say this is the best experience yet. Their prices are outstanding and they set me up with a great audiologist to do the fitting. Very fast service. I would highly recommend.

Jo
Review №42

ZipHearing is the only place to shop for Hearing aids! I purchased mine from ZipHearing 9 months ago. (Phonak Audeo Marvels R70) The price was great....but I had some issues with the Fitting to my hearing needs. I contacted Jeff Hall at ZipHearing and he immediately set me up with another audiologist who in one appointment took care of all my needs. My point here is, ZipHearing will not let you down. They stand behind there product and will support you until you are Completely Satisfied. Even nine months after the purchase. What more can I say!

Bi
Review №43

We needed hearing aids for my 94 year old father-in-law. We tried Miracle Ear and all they could show us was their high priced options. So I went online and found ZipHearing. The reviews were tremendous so we called. Long story shorter: the appointment was made and the hearings aids ordered. At this point we were working with a referred dealer in PA. There was a mix up in communications and the aids were delayed so I called Zip in CA. I have rarely EVER dealt with such a desire to fix the problem. All is now very good, and when I personally need my own aids Ill be returning to this great customer care company. Thank you, Jeff.

La
Review №44

When I called to set up the appointment with a local audiologist I got Jeff. Not only he was nice but he was funny too. Even the audilogist he set me up with was funny and very nice. I was very comfortable with them both. Reasonable pricing and I get to have these awesome colored hearing aids that I got to customize with the brand of hearing aids. If you need hearing aids these guys are the best way to go. You get amazing customer service and they make sure to set you up with quality audiologists too. The audiologist I saw went beyond want any other one has done. We were stuck at 9 colors at the one hearing I wanted because adult hearing aids dont get to come in cool awesome colors: but she made sure I waant going to lose quality of being able to hear and I get purple hearing aids which is a win win for me. 😊

le
Review №45

Jeff is on it....He is fun, friendly and quick! He cares about the patients and the audiologists he works with.

Information
2 Photos
45 Comments
5 Rating
  • Address:2534 State St #418, San Diego, CA 92101, United States
  • Site:https://ziphearing.com/
  • Phone:+1 800-731-6794
Categories
  • Hearing aid store
Working hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–4PM
  • Sunday:7AM–4PM
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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