Well it was a nice day and I went to Fashion Valley thinking of purchasing a watch. The staffs were very nice and polite, especially Sally. Unlike some other places, Sally was trying to help me to find the watch that not only fit me, but also not trying to up sale me on anything. I will definitely come back to purchase another watch from Sally. And next time I will make sure to get a better looking box lmao.
Highly recommend visiting this Omega boutique. Excellent customer service and highly knowledgeable team. I especially enjoyed working with Robert as I can tell he is passionate about watches.
Nice selection... great customer service and professional people. wonderful shopping experience.
Professionalism and warmth! Thank you, Lisbeth, for the attention given today to my wife and I at the Omega Boutique.
Very kind and friendly staff.
I went in for a bezel replacement. Allen took care of everything and cleaned my watch for free. Highest level of service for sure. Ill definitely go back.
The staff at this boutique are true professionals. Friendly, knowledgeable, and will go above and beyond to suit your needs.
Absolutely fantastic service and extremely pleasant experience. Highly recommended stopping by if you are In need of their expertise!
My wife and I didn’t buy our watches at this store, but we’ve been there a number of times now for service. Every experience has been excellent. Everyone there is consistently courteous and professional. They’ve handled our service issues with absolutely top notch customer service.
Living in Mexico and visiting San Diego, I had a problem with my (vintage) Seamaster which was handled very professionally within a short time. The attention was most friendly and competent and left me with a feeling of being an appreciated client. Can only recommend this boutique for any omega-related matter.Many thanks to all of the specialists involved.
The finest craftsmanship, ranking in the upper echelons of the best of the best. These are designed, crafted, and gauranteed for a lifetime.I have had an Omega for 27 years, and has lived up to every expectation. It is one of personal treasures, and has the ever sought after timeless design.
Nice selection but poor service if you have a vintage Omega that needs service. There *are* authorized vintage service centers (and even the mothership in Switzerland) but all I got was we cant do it but well sell you a replacement. No, thanks - off to a reputable third party who did the job perfectly at a fraction of the cost. Stay away unless you are buying a current model.
Great watch, great price.. Good guys. Too close to home. Now I have to buy the wife a purse every time i buy a watch from these guys. See you guys soon!
The watch my friend purchased there was incredibly gaudy, glitzy, and ostentatious. Good thing it was not for me.Actually, I dont like that kind of thing. Id guess that most people would not find it more than fashionable. My date, however, spent an unsettling amount of money. I get the idea that this particular watch will be in a box on an airplane going over the Pacific.I can comment that the place was luxurious and upscale.
Cant agree with Kevins experience. I brought in an early 1960s Seamaster and they were extremely helpful. They were actually very interested to see the watch. They told me about the restoration service ($550 and shipped to Switzerland), and explained various options for a replacement band. Also spent the time to describe the watchs mechanisms, and how to care for it, etc. I was not dressed well and had my 5 year old daughter in tow, yet I was treated very well. I will be back.
There is better place to purchase best.!.!The staff are great and knowledgeable.Check them out for yourself.
I was overwhelmed with the service they provided. Their staff is knowledgeable, respectful and courtious.. somewhat of a rarity in stores these days.
Excellent service managed to find an omega production longer available in the UK delighted
The staff that work at the Omega botique are awesome.
These might be the best most famous chronometers on Earth
Very friendly and knowledgeable staff
They charged get me for spring bars on a watch that was under warranty. I will be using another AD for purchases and repairs. What terrible customer service.
Very helpful.
Good service