I have a really small project, and found exactly what I needed from Arroyo Building Materials. Everyone was really nice to me and my service dog. Very pleasant experience. ☺
DO NOT TRUST THESE PEOPLE! THEY ARE CROOKS!! They were supposed to deliver construction materials to my home on a Friday, did not show up & instead showed up announced the next day, delivered the material next to my car while I was sleeping and severely scratched my car, did not notify me & just left. I contacted the personal in charge Carlos Romero, showed him pictures and video of the incident and even after that, he refused to take responsibility for the damages to my vehicle. These people are scum bags!
These guys always miss their delivery promise. Better look for different dealer.
RUDE, RUDE, RUDE Employees at the counter!!!0 help from them. Got my wrong order delivered the first time. Went to return it and it took forever to unload, I understand its busy and Im patient but come on. I also had to call the lady in charge of refunds 3 times, 3 times just to make she processed my refund. I work on big projects all the time and dont have time for this. Improve your customer service with the cashiers, hire more forklift guys and get a supervisor that can manage the office better.
Awesome selection of material
Extremely rude at the counter, not helpful at all and always treat you like their doing you a favor. I’ve visited this place 3 times and all 3 times I’ve been disappointed. The employees at the counter have no customer skills, on one of the visits they were cursing at one of the customers in Spanish, in public, the customer had no idea what was happening because he only spoke english. Another time I was returning some material in which I had to wait more than an hour to get assisted and finally when I took the return note completed back to the counter the rep only wanted to refund me half the material because he said his own employee didn’t note it correctly and then when I asked for help to locate the employee to make the correction he said I had to figure it out on my own. Both the older gentleman with gray hair and younger heavy set guy have terrible people skills and because of these and multiple negative experiences I’ll take my business elsewhere. They will never see another cent from me as well as from any of the contractors I work with. Do yourself a favor and just find a different place to get material from.
The materials like rocks and slabs are well organized, you look and choose what you want.
They have wherever you need if you cant find something they have et
Absolutely great, having worked with multiple suppliers and staff I have never experienced service like that of Arroyos! They are true professionals and passionate about what they do. The response rate, service time, advise, expertise, and hassle free delivery is bar none. I would recommend this place to anyone seeking building materials. HUGE SELECTION and Great Staff.Thank you Arroyo!
Great place very professional and prompt...
Staff very helpful.
Best place for building materials
Very good customer service and good price
They had the best price on gravel for me by far. Very quick delivery, easy to get next day delivery and possible to get same day as well depending on what time you call and if they have a driver available. When you call theyre able to give you an estimate over the phone right away. Other places want to call you back after a few hours.
Awesome customer service, super knowledgable and friendly employees. Theyre not really set up for someone like me who is just a homeowner who doesnt know the difference between a pebble and a boulder, but if you tell them that you need guidance on something, they absolutely will help you out. I was able to pick out exactly what we needed for our landscaping project.
Hard working employees. Management have a no mask no service policy but several management inside store dont wear them.
Love this place for my rocks to paint. Went today for a few more, and the sweetest guy gave them to me for free!! Thanks Arroyo!!
Very good prices and very helpful staff. Saved $200 on Pacific Clay Wall Caps. I also got a good deal on lava rock for my fire pit. Worth the drive up to the Valley.
Great selection. Good stock helpful staff. I go here a lot.
Helpful, awesome, and variety. I have only been there once and plan to come again and again. Thanks guys.
Rude. Just worthless and rude.
So much better than American Builders. arroyo, please never change! you guys really hooked it up and my house is looking amazing .. couldnt have done it without the materials. thank you Peter!
Good prices, good service
Did not receive any attention at all after waiting quite awile.....not good. Will not come back.
Lots of good stones
Good service
Best supplies and best prices
We used many company’s and arroyo is the best pricing and customer service recommended
Got materials delivered and was charged a deposit for the bags it came in. Now they want to charge me to pick the bags back up, or I have to deliver them myself. Wish they would have been upfront about this to begin with, because I would have had the materials dumped instead.
Great service and wide selection
Poor service at the desk, guys on yard ok
Good selection
They take a lot time to offload
Very polite and very helpful
I love going to other building material stores I only go to Arroyo building material store when I want to get ripped off
Great.
A bit pricey
Great service
Excellent Customer Service
My pool cement place
Very professional
No
Very good and always buy what you need.2😎👍
Very good
Good service and apart they give you a soda or a coffee while you wait ask for jr
Very kind
Excellent materials for exterior decoration work. It is advisable.
This place is very clean, the attention of the employees very kind and first
Very good service and customer friendliness and trust
There was not what I was looking for
Closed slugs
Good business.
I did not like the attention of the office staff. They are a bit racist ..... I dont recommend it.
Many varieties of stones