Came here for an eye exam and was really impressed. The front staff are just fine, they were polite, helpful and performed like front office staff. Dr Nguyen is great, demeanor was calming, he explained everything, was thorough and I found him quiet pleasant. Office and equipment are clean and modern, frame selection was fine. Not as big a frame selection as lense crafters or costco eye department, but Foresight left a better impression.
This review is for two different visits. One was for my annual eye exam in early September. The nice lady who is their new receptionist took the necessary safety precautions and let me inside the office. The doctor took probably less than 5 minutes then came to greet me. He went over the usual eye exam and asked me if I had any specific concerns I wanted to discuss. The doctor made his recommendation and I made my decision to get a new pair of glasses and a new pair of prescription sun glasses. I feel very comfortable coming to this eye doctor. I think he provides honest feedback and if the patient has a questions he takes time to explain in simple terms. I was very satisfied with my visit and the service I received.The second comment I want to make is regarding a second visit I made because I had questions about my sun glasses. I called a few days before I came to the clinic and was instructed to bring by the clinic and bring my glasses with me so they can see them and help me with my concern. I arrived and a younger woman came to the door. I told her I was there for my sun glasses, she asked for name and then went inside. She came out, took my temperature and told me to come in. The older woman came out and tried to help me with my concern. After taking my glasses to the back to inspect them, she came back to tell me it was normal but that if I wanted to they could send my glasses back to the lab.I appreciated the help and orientation I received regarding polarized glasses. I do want to mention that the younger woman could have better people skills and be nicer to their clients.
I have been a patient here for 3 or 4 years now, I honestly forget. My husband and 2 children also get seen here and we have always had great service. My son wears glasses and they have a large selection for him to choose from. His glasses are always ready within a week or so. I wear contacts and I always come in when I am out. He always reminds me if I find myself without some to contact him and he will help me out. He is always kind and patient. His front office staff always makes sure to give me rebates for my contacts and the paperwork I need to go with them. My husband & daughter dont need prescription eyewear so the staff helps them get sunglasses instead, covered by our insurance. I was recommended by a girlfriend who had super cute glasses on and Im so glad I was.
I went during Covid and their precaution is very clean. Receptionist is very welcoming which is hard to find and the doctors bedside manner is friendly and efficient. Their choices of glasses is ok. I think a good mix. I like a lot of wild styles and most of their stuff is safe with a sprinkle of flair. I did manage to find a pair of sunglasses so it’s not like I left empty handed. Services is wonderful but selection is mediocre
Had a great experience at Foresight Optometry. Very nice and competent Dr. Would trust him with any eye operation I would have to have, if ever. Very knowledgeable and doesnt push an extra pair of glasses on you if you dont need them. Very prompt service. Another thing important to me is the location in The Plant, a nice shopping center. Sees Candies is there and restaurants near his office.Mary
Ive been coming to Dr. Nguyen since 2012 and really enjoyed working with him in regards to my vision. Hes kept his office fully staffed and is always friendly.
Four years ago this place was great.. The doctor lost a lot of great front desk staff.. I was so dissatisfied with the new young “girl” at the front desk.. She does not have customer service experience. I have already explained my feed back in a phone conversation w/ the doctor maybe a couple of months ago.. He apologized on her behalf. I am contemplating on going back.. it’s really sad to contemplate.
The staff follow up has been much improved. They implemented technology with email confirmations and reminders, which I think is so convenient!Dr. Nguyen is awesome. He takes his time with you to explain eye health.Loving my new frames!
I went here for a couple years because the location and hours are convenient. However, at my last visit, the doctor made an error in my prescription and it took over a week and several emails to get it corrected. It was corrected eventually, but they never apologized or even acknowledged that it was a mistake
This place is Great was recommended by a Co-worker and was skeptical going after reading some of the Reviews. I decided to give it a try anyways and i loved it the service is great from the moment you walk thru the Door. The Doctor is amazing he made me feel confortable and guided me thru the whole process from the beginning. He even gave me a pair of prescription contacts to try while i got my glasses in. The prices are affordable and the whole process was super fast i received my glasses in a lil less than the 2 weeks. And got free trial colored contacts. Will be going back here any time i need to.
I pay $120, they did not keep a record of my prescription. Make me comeback 3 times. After that they say they will ckeck it for free. I pay already. The asian kid in the front desk, pretend not to know me even the third time.Estafadores no vayan!!
The worse experience ever with this optometric..... my daughters glasses toke them one month to get them replace and my sun glasses toke 6 weeks to get them from Irak they said... a lot of excuses, A LOT OF EXCUSES!!! DO NOT GO TO THIS PLACE YOU WILL REGRET IT!!!
The worker at this establishment was rude when I was waiting out side about to come in. Told me to not stand in front of her establishment. Guess they dont want business ...