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Ambiente Moderno
245 Av. Franklin Delano Roosevelt, San Juan, 00936, Puerto Rico
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Ambiente Moderno
Comments
Se
Review №1

One of the fee true ocean front dining experiences in Condado. Great menu.

Je
Review №2

They have gorgeous pieces. Customer service when buying is excellent and when called for assembly instructions. Pick-up at warehouse is an understandable wait time. Quality of the product I bought is very poor. A white leather bed that had dark spots and dirt. Tried cleaning it but is kind of penetrated. Came without instructions but when customer service was contacted, they provide it in a expedite time. But even thought the service is very good, Im not satisfied with purchase and has no return i might have been a fair price. But you dont want to pay a fair price for a product with spot that looks used. Sad.

Am
Review №3

Dont get me wrong, I do like the place. The reason of my rating is because of the return policy. They only give store credit and it is specific to the store you bought it. They dont have a large selection and sometimes you just cant find something to interchange it with. So please, make sure you have a plan A,B and C. Even if its in the store it doesnt not mean it is available or available at the moment. Make sure that you are certain about the items that you will purchase beforehand.

Ne
Review №4

This place is good to go, even for a quick shop, or for looking first before buying. Their customer service is good. No complaints whatsoever.

Be
Review №5

Great furniture. A bit expensive but sales team is reasonable.

Ra
Review №6

Ask for Pedro, very helpfull sell person.

Jo
Review №7

Great furniture store! Good staff

Do
Review №8

Do not buy from here! Purchased a sofa bed that was supposed to contain a queen bed, but upon delivery it was discovered the bed was smaller than a kids bed!During checkout, we signed the 7-day return period agreement. Our receipt also shows the 7-day refund period. We contacted the manager immediately (Juan Carlos) to return the item, but he said the owner wouldnt honor the 7-day refund period because we purchased the last floor model. Well that was absolutely not told to us when we purchased the sofa bed.So multiple mistakes (or knowingly misled?) by Ambiente Moderno and then they completely disregard their printed/signed 7-day return period.Weve now filed a chargeback with our credit card and filed a complaint with DACO. Dont buy here!

Ju
Review №9

Awesome place. Sales people are very kind and honest. Very beautiful merchandise for your entire home.

me
Review №10

Pedro Rodríguez is a great salesman. So eager to please, shows you alternatives on anything you ask about. Once I made a decision on a purchase, it was a well-informed one.

Jo
Review №11

Incredible Elegant Modern Furniture

Al
Review №12

Have large variety of furniture with very good taste and modern. Prices varies from from moderate to very expensive. Customer service is good at selling point but not when paying when you have to wait for a while at least on a saturday.

Ir
Review №13

The furniture in the showroom were nice but expensive and I expected more options.

Do
Review №14

One of the few places that gives military discounts. The salesperson was nice and helpful.

Fr
Review №15

Great variety of bed

AN
Review №16

Spacious furniture set in a homey ambiance very helpful associates good parking 3 floors of beautiful furniture

Ra
Review №17

Very nice, very expensive

Pa
Review №18

Sales rep Adan is the best! Knowledgeable and sincere. High quality furnitures. Awesome facilities.

Ka
Review №19

Over price

Jo
Review №20

Interesting designs, some very High End Mid Century styles from Brazilian designer. Also outdoor furniture, including Brown Jordan and Lloyd Flanders.

To
Review №21

Magnificent place to buy furniture. The people and then manager were very pleasant.

Su
Review №22

Not bothered by sales people yet always available for questions. Great selection and really nice pieces.

Ca
Review №23

Great quality pieces

MY
Review №24

Cool stuff. Over priced.

Wi
Review №25

Wow really nice store

Ah
Review №26

Beautiful furniture but a bit on the expensive side. Courteous staff.

MA
Review №27

Modern & upscale, good sale items

Ma
Review №28

Incredible showroom with a wide variety of styles and prices.

Om
Review №29

Exelent services

Vi
Review №30

Overpriced furniture. No further comments on this one.

Wi
Review №31

EXCELLENCE SERVICE

Ca
Review №32

Good

Jo
Review №33

Love It.Best store

L
Review №34

Plenty of inventory, good quality furniture, expensive

Ed
Review №35

Bad service

di
Review №36

Backorders takes MONTHS!

Jo
Review №37

Expensive !

Gi
Review №38

Modern furniture store

Ma
Review №39

Too expensive

ra
Review №40

Too expensive

Ny
Review №41

Awesome

Ce
Review №42

They keep surprising me with furniture-lamps-gallery paintings on another level.

Li
Review №43

I made a purchase on February 6, they gave us a date to pick up on February 18, I called in advance to change the date since we had a problem, they gave me a date for 24 at 12:30, when we arrived they told us no We had an appointment, but they could dispatch us, we were waiting 2 hours and nothing, I called and explained the situation and all the time they treated me as if I were making up that we had an appointment for that day. In the end they didnt give us anything and we had to come back the next day and borrow brothers bus for another day. They didnt want to give us something already paid for. And there was at no time an attempt to patch up the mistake made by them. To top it off, they dont help you load the boxes into the car because it is company policy. So much luxury and so much in-store looks for lousy service when it comes to getting the merchandise. Im not coming back from my side.

Jo
Review №44

Excellent service. Very attentive. Of course, the prices are high, but the furniture is of a very good construction and quality.

Ma
Review №45

What they put in the shoppers is not what they have in store for example: what they put as attractive in price when you go there is not there, so I give it 2 🌟. Otherwise well

Ju
Review №46

Modern inventory and good service.

Ir
Review №47

Beautiful place of furniture and decoration accessories and its super friendly and correct staff

lu
Review №48

I made a purchase today, Pedro was attended to by an excellent seller and above all very friendly .... there are beautiful furniture.

No
Review №49

Excellent and very kind.

Ma
Review №50

Their products were super elegant, Pedro took great care of me and what I bought at a good price.

El
Review №51

Excellent sellers very attentive

An
Review №52

Excellent service!

Ro
Review №53

Excellent goods, good prices! Look for Jorge and you will have good service and follow-up.

Ra
Review №54

The best and most beautiful furniture from p.r. Italians.

Na
Review №55

The service and its products are of excellence. Gamalier was the one who attended us and was a salesman who knows his product, has made the customer feel comfortable and is very good people.

Iv
Review №56

Brllezas

Jo
Review №57

Very expensive everything ..

Ma
Review №58

Beautiful everything and quality, but there you have to go with $ 3,000 at least and you can leave with a sofa. European short furniture.

Jo
Review №59

A huge variety of furniture and household items such as refrigerators, washing machines, washing machines, etc.

Mi
Review №60

Excellent, good prices and very good treatment of the employees

RL
Review №61

Buy furniture worth several thousand dollarsthe tragedy began on the day of delivery.1- they took the furniture and not the tools to do the installation2-They coordinated another visit to assemble the furniture, equalized the new tiles on the floor of the house3-During the installation we realized that the wrong furniture was delivered4- calls to the store are not answered or they send you text delaying the situation5- Now they want to charge us a 20% surcharge to take the wrong furniture and take the ones that are; crazy) ---- Adam was the salesman so watch out ----I am a professional or multi-business man and I am ashamed to have to deal with a company like this that clearly takes advantage of the consumer

Ju
Review №62

The store has very nice and modern furnitures. There is a big opportunity in better customer service. The service is very delayed and disorganized. I have bought e times in Ambiente Moderno and do not intend to return.

Jo
Review №63

I have called 10 times in the last 4 days to buy multiple items from you. They send me a txt that they will call me and nothing. And you cant buy it online either. What about this company?

Ed
Review №64

Well

Em
Review №65

Very high prices, the merchandise is not in store, it takes 2 or 3 months to arrive and the customer service was not the best.

An
Review №66

Well.

Al
Review №67

Excellent products 👍

Jo
Review №68

They have beautiful home and patio furniture. Good prices.

Mi
Review №69

Good quality articles and good service and attention.

Ju
Review №70

Very good and comfortable to buy.

Lu
Review №71

Dream furniture place not very expensive.

Is
Review №72

I was attended by a young man of excellence named Gamalier. I am dedicated to pleasing and helping my wife. At the end of your explanation and suggestion we buy a piece of furniture. Employees like this give luster and pride to the workplace. Thank youIsmael & Iris fe Arecibo

Vi
Review №73

All expensive

vi
Review №74

Here the prices are not for everyone because of how high they are and if you do not enter with a jacket and tie, do not expect an employee to attend you

Gr
Review №75

Very friendly staff and beautiful place. There was no queuing.

Ge
Review №76

Good merchandise but a little expensive things

Ro
Review №77

Excellent service. Very beautiful models.

Ad
Review №78

I have had the most bad and sad experience with Ambiente Moderno. Your Customer Service is not what it should be for a store like this. They have ruined my Christmas even though it was their mistake. Unfortunately we do not recommend it.

Ar
Review №79

Bad service, furniture I did not like. High prices for quality.

An
Review №80

Good service and quality and beautiful products

Ma
Review №81

Well

So
Review №82

Good attention, good parking. High prices. Medium quality merchandise.

Ka
Review №83

Ask for Frances. Excellent saleswoman. It adapts to your needs without pushing the sale.

El
Review №84

I like ... quality and good price!

Ca
Review №85

Very good experience the store I loved

EE
Review №86

I AM A CUSTOMER, TIMES IN DELIVERIES AND AVAILABILITY OF GOODS FAIL REPEATEDLY.

Ja
Review №87

Worst after-sale customer service from the warehouse and the manager. They dont want and they dont know how to get return and happy customers. After the sale customer service is out the window. They hide behind the contract and their no returns no money back policy. Be careful before giving them you money because they will treat you with bad service and they mock that there are no returns. This was on items I havent even gotten!Worse customer service from the warehouse and managers. They do not want or know how to have loyal and happy customers. Good that the owner loses the business. After they made the sale, the service went out the window and they hide behind the contract because there is no money back. Andres beware of giving them money because they make mistakes, bad service, bullshit, and then they say there are no refunds or cancellations.

Ed
Review №88

Furniture that can be an excellent selection for different types of uses and budgets.

Ma
Review №89

Beauty

De
Review №90

Visit several furniture stores, but when you arrive at Ambiente Moderno you will be delighted with the great variety of offerings, the furniture is simple and very modern. I recommend them.

Ed
Review №91

Excellent service, good attention by Mr. Pedro Rodríguez, and very good furniture ...

Ro
Review №92

Its all watered

Jo
Review №93

Variety and furniture beautiful / modern

Ro
Review №94

Very organized, and beautiful merchandise !!

Na
Review №95

Excellent place, Beautiful furniture

Ca
Review №96

Excellent variety and quality. I love the showroom. Virtually in all areas of my house there is some Modern Environment.

ju
Review №97

Good attention.

Pa
Review №98

Muenles bien nice. They have many good offers.

Ka
Review №99

Super elegant modern and luxurious

Da
Review №100

Good afternoon, about 30 days ago I bought a full bed that they expected to receive at the beginning of August; it turns out that now they will receive it around the month of October and they could not even call and inform me of the delay of this, I had to be calling to be told first that they would receive it in September and after my insistence on the phone the assistant manager informs me That would arrive in October. That disrespect to a customer after the sale did not worry about calling customers who are waiting for merchandise. I dont go back one hundred fooled.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:245 Av. Franklin Delano Roosevelt, San Juan, 00936, Puerto Rico
  • Site:http://ambientemoderno.com/
  • Phone:+1 787-756-0303
Categories
  • Furniture store
  • Bedroom furniture store
  • Outdoor furniture store
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:11AM–5PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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