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Caliber Collision
139 Granada Dr, San Luis Obispo, CA 93401, United States
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Caliber Collision
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Ma
Review №1

These guys rock. Super friendly service as soon as you walk through the door. They make you feel cared for and that you being there is important to them. I was so impressed by the quality of work they performed on my car as well. They knocked it out a few days before the originally estimated day, just in time for the weekend which was great as well.Would definitely come back here!

Ja
Review №2

Caliber Collision was a great experience from beginning to end. They worked seamlessly with my insurance. They gave clear, detailed and rapid estimates and stuck to those estimates. These estimates were reasonable and competitive with other shops nearby. I even ended up doing additional work on my truck because they made it so easy. They communicated clearly and rapidly throughout the process. The work they did was excellent and my truck looks great!

Ai
Review №3

Love the staff here and the quality of work is great especially for frequent flyers

La
Review №4

After a terrifying T-bone accident (we were all ok!), we took our 2009 Toyota Rav4 to Caliber Collision. Not only did they treat us with respect and kindness, their work was IMPECCABLE. I mean, they not only did the bodywork, but they cleaned the car INSIDE and OUT!They gave us a quote and were honest with us with the work cost less. What company actually charges you less than they quote because they want to be honest and not just charge the higher price? CALIBER COLLISION.The thing that stuck with us the most was as we were leaving. The mechanic/clerk who gave us the keys said, Now you can put that mistake behind you and go on being happy. (He knew that we had felt so bad about the accident). It felt like they took pride in their work and how it effected our lives.As two women who often get treated terribly by mechanics, we sincerely appreciated the attention to detail, honesty, and courteous treatment provided by all of the staff at Caliber Collision. HIGHLY recommend!

Je
Review №5

Wonderful helpful staff. Great job on the car. Very pleased with everythingWould highly recommend them

Am
Review №6

Caliber Collision provides high quality workmanship and high quality customer service. We have used them three separate times and always walk away satisfied. They are neither the highest nor the lowest price shop in town, but know that you are paying for tremendous value.

Ha
Review №7

Joe and Kenny were very professional and provided a viable information for fixing the car and dealing with the insurance company

Am
Review №8

Work was completed a head of schedule and staff was very professional, patient and cordial

Ro
Review №9

Caliber installed a new cat converter after mine was stolen off of my Prius.A++, 10/10, Five Stars!!! Great personal service, great work on car, great experience overall.

li
Review №10

These folks did a great job repairing my car. I had concerns about the blind spot system after the crash. They are actually able to calibrate the devices and make sure they are aimed the right way. They got it done when they said and it looks like new!

Ad
Review №11

My car got towed to Caliber Collision after I got run into by a garbage truck. They were able to take the stress out of a very stressful situation. They had great and friendly customer service. They provided regular updates on the progress of the repair throughout. And my car was returned right on time and in excellent condition. Overall, a very easy and stress free experience. Thank you!

Ch
Review №12

My car got ruined by a drunk driver while it was parked, and all I can say is THANK YOU Caliber Collision for being amazing and fixing my car within a week! The service here is outstanding. Everyone, including Pat, was so helpful and made sure that I was taken care of, as well as my car. They gave me an honest estimate and told me it could take 2 weeks to fix my car, but it only took 1! They did an exceptional job and went above and beyond to clean the inside as well. The communication was amazing and I never felt out of the loop with what was going on. I was so happy with the work they did and would recommend this place to anyone in need of car repairs.

Ga
Review №13

Caliber Collision was awesome to work with. Mr. Torres kept me informed of the progress on my vehicle. The car was repaired in a very timely matter, and the car had been washed upon my arrival. I would highly recommend Caliber Collision, and am very thankful that is the direction I was sent.

Et
Review №14

Stellar service! Very accommodating staff that listens to your needs. Would recommend to anyone dealing with stressful car repairs.

Pr
Review №15

One of their representatives was smug, pretentious, and rude. An older guy who was condescending. After repairs were finished they were not properly completed. We had to return the vehicle for further work. Would not recommend them.

Er
Review №16

Valerie and joe are awesome took care of my rental return and made my life a bit easier got my vehicle looking better than when i bought it thanks caliber collision

Bi
Review №17

Every step of the process was explained and I received daily progress updates. Car came back with the front end looking like new. Hope I won’t be needing your services again but I now know where I’ll be coming for repairs if I do. Thanks!!

Ho
Review №18

Great job and communication. They replace my sons catalytic convert and installed a protection plate on it for free. I purchased the plate from ebay. Made a painful experience not as bad.

Ri
Review №19

Great communication and transparency into what needed to be fixed on my vehicle. Highly recommend!

sh
Review №20

The staff was super helpful and nice! My car was fixed quickly and looks great. Overall great people and I had a great experience!

Li
Review №21

Had the front of my car smashed by a neighbor and Caliber got her fixed quickly and at a great price. The work they did actually looks better than the rest of my car now! Not to mention, very friendly and they actually care about getting your car back to you in great shape.

Ka
Review №22

I came in with something hanging from my bumper and they quickly put it on the rack and determined the cause and fixed it for no cost. They also evaluated another problem and gave me excellent advice as to the safety and cost of possible repair. Excellent, friendly service.

Da
Review №23

The folks down at Caliber were extremely personable and helpful. All the work on my car was finished early, and they were great about keeping me constantly updated on the repair status.

Ke
Review №24

I had a wonderful experience at Caliber Collision. I was able to make an appointment that fit my schedule, and the front desk was extremely polite. I got a free estimate that was reasonable and accurate. When my part came in, I was promptly notified and was able to make an appointment the next day. Noah was professional and went above and beyond. In addition to replacing the part, he polished my cloudy headlights free of charge and even cleaned up the interior. Thank you for the smooth experience Caliber Collision!

Er
Review №25

I had the bad luck of 2 collisions in under a month. The first, realativly minor, gave me an introduction to the professionalism and aptitude of Caliber as they created a fast, effortless flow for me to drop my car, pick up a rental and return with no stress or lost time on my part. My car looked great when they were done, better than before since they threw in a complimentary wash and vacuum. 3 days later I lost all the beautiful work they had done in a run in with a deer. I was shaken but thankfully knew where to go...who to trust with the process ahead of me. Their skilled assessor Jeff could tell my car was most likly of totalled status but went ahead and did a thorough investigation of the car to determine actual repair cost vs. Value and even calling local salvage shops to get a accurate bid anyway. They also gave me a ride to the rental care company without hesitation. They were the only solid rock I felt like i could trust to be honest with me as I dealt with insurance companies and car salesmen. I ultimately had to scrap my car but again they made it easy, allowing me to leave my car with them for pickup by salvage. I would definitely recommend these guys! Good people, good quality, efficient and trustworthy.

Mo
Review №26

This is our go-to body shop in SLO. Excellent service, they communicate well, and do great work. Recently had a piece of trim break off at the car wash and they were able to repair immediately. So grateful for the personal service.

Lo
Review №27

My experience at caliber collision was nothing but excellent. Pat the manager was very courteous and professional and I had one little issue after they fixed my car and they fix that other issue with a smile on their face and was fixed right away. I would recommend caliber collision to anybody because they treated me like royalty.

Jo
Review №28

Jeff Wood and the rest of the team at Caliber went above and beyond in their work on my parents. The repairs look great and were completed ahead of schedule. I will recommend Caliber to all my family and friends if they need high quality auto-body repairs done by professionals.

Ra
Review №29

They were ready to check my truck on time and got it fixed when they predicted it would be ready. Kind, thorough, helpful with questions, professional and quality work. Great shop to work with - Granada location! peace

An
Review №30

Got rear ended and had to take my car here to get worked on. They never called for updates and lost my keys when I showed up to get documents from my car. They were left on the hood over night in their parking lot.

Ke
Review №31

In all my years, this is the best auto body shop I have ever experienced. They outperformed my expectations on every level - including quality of work, speed of repair, clear communications and superior customer service throughout their professional and highly organized process.

Br
Review №32

Patrick did a wonderful job helping my sister after our car windows were broken in! Free of charge he vacuumed our car and sealed the windows so they could make the drive back to LA to finish the repair! Couldn’t recommend this place enough!

La
Review №33

Great professional service, they walked me through what was going to be done and encouraged me to ask questions so I knew what they were going to do. Great work at a fair price!

Ky
Review №34

They did a great job on my new tailgate, prompt service and the staff was very friendly. The only way it could have been better is if I never wrecked the truck to begin with. Give them your business, you wont be disappointed.

Jo
Review №35

Great fast friendly service. They really took care of everything. This is the best auto body shop I have ever worked with. Ever.

el
Review №36

Outstanding customer service. Very transparent. Kept us informed about every step of repair. Outstanding workmanship. Highly recommend the business CALLIBER SAN LUIS OBISPO

No
Review №37

Great service and great job on the repairs!

Pa
Review №38

They handled my rental, had me back in my car three days after drop off and collision repair was perfection. Easy to recommend!

Di
Review №39

My car got side-swiped. Caliber did a great job of repairing the damage. They were very easy to deal with and provided excellent communication and customer service.

Ro
Review №40

Great work, excellent customer service. Fast and professional.

Ma
Review №41

Excellent experience. Very professional and courteous.

Ju
Review №42

Awesome group of people, super professional, do everything to make your life easier. Was brought to them via insurance claim, but if I ever have an accident in a work vehicle or any other needs I would absolutely bring it back !

V
Review №43

This is the go to place I had something hanging from the bottom of my vehicle that was driving me crazy. I stopped by thinking that I had damaged my undercarriage. The manager I believe helped me he had the guy put it up in the air popped two clips in and had me back on the road.

JK
Review №44

Stopped by to get my vehicle looked at. Jeff gave me a fair and honest evaluation. Highly recommend.

Kr
Review №45

Jeff was so nice, super helpful! Caliber Collision was extremely efficient and fast replacing my hatchback door after an accident. I really appreciated how thorough they were. I would definitely use them again.

Th
Review №46

I highly recommend this place to get your car repaired! Not only did they do a great job on my car they are extremely professional and they have such a pleasant staff!😊

Ma
Review №47

These guys are top notch! I was referred to them after an auto accident that left my car nearly at a total loss. Not only was the finished product absolutely beautiful, but they kept in close contact throughout the entire repair process by sending email, text, and photo updates. When picking up my vehicle, Pat told me that if any issues came up in the future I was always welcome to reach out to him for help.Over a year later I noticed a piece of my rear bumper had popped out of place and I could not fix it on my own. I called the shop and explained the situation and without question Pat told me to come on by and he would take care of it. As promised, not only did he fix the bumper and just a matter of minutes he also washed all the ash off of my car from the recent wildfires.This story is just one example of the quality service that this facility provides. Whether it is for any major body repairs or just some basic tuneups, don’t take your car anywhere but Caliber!

Ro
Review №48

There work is top notch!

Da
Review №49

Great Service and Quality Product!!

Al
Review №50

Used to be a great shop when they were “San Luis Auto Body”. I don’t know if they were bought but now their customer service quality is really lacking. They took a long time to contact me back, then claimed they couldn’t find my information when I called, emailed me the next day and did not answer my phone call immediately after the email was received. Still waiting for a call back but likely I won’t use them based on their poor customer service.

Li
Review №51

The high ratings are no lie. My car was in PRISTINE condition when they were finished. The color match was PERFECT.

JA
Review №52

Very good service!

JT
Review №53

My experience was excellent they handled my problem fast and efficiently and I would recommend them to anybody with any size body repair they’ve handled all my problems in the past and recently were excellent

Ja
Review №54

My experience was wonderful and easy, Jeff made everything so easy and his positive attitude made everything that much better!! I work 8-5 and hardly had time to take his calls, but he left thorough messages on status of my car and what not, he even went the extra mile to get in contact with my insurance(which was huge nuisance) and get everything taken care of . It did take a while to get my car, but it came back looking brand new and they were nice enough to clean my car outside/in. I will be back in the future if I ever have problems, and would absolutely recommend to anyone.

Ro
Review №55

Very professional and well-behaved when talking with me. However, when they realized I have a $1000 co-pay and I had accepted $1500 repair estimate form my insurance, they charged up the costs to $2100. When I asked them if they replaced any part, they said no. Thats insane to charge this amount without changing part of my car. It is taking advantage of the customer and our poorly designed insurance system and should not be accepted. Even if I had full coverage, this behavior is not acceptable, because this charges up costs for everyone and how about people who cannot afford insurance. This is ruining our society.

so
Review №56

Very professional location and went above and beyond to make sure I was happy with every little thing that was done to my car. I was very nervous at first because I wanted nothing but top of of the line work for my car and wanted to make sure everything was completed with extreme precision, they did that and more!!!! I highly recommend Caliber Collision

An
Review №57

Ive had my car repaired at Caliber Collision several times going back to when they were San Luis Autobody. The people are the same, the quality of repairs are the same (top notch) and I wouldnt think of going anywhere else. If I ever get hit by a dog behind the wheel of a truck again (true story) Ill be knocking on Caliber Collisions door.

Ja
Review №58

Formerly San Luis Autobody, still the same great staff and awesome work. I’ve taken two vehicles here and these guys are the best in town. Adam is a total professional and his work is flawless. I’ve worked with both Pat and Jeff and they are on it every step of the way. Thanks guys!!

Da
Review №59

Paul at Caliper Collision was great. I was in a car accident and was towed to their shop. I was very tearful when I entered, this business did everything they could to make me feel like it was going to be ok. They communicated daily about the repairs to my vehicle. I highly recommend them.

Sh
Review №60

Amazing people and service!

Jo
Review №61

These guys continue to impress me with every visit. Weve had two cars repaired here. The techs always do perfect work and the office staff is so easy to work with! They handle everything including the insurance company. Thank you San Luis Auto Body!

Da
Review №62

San Luis auto body knocked it out of the park. Quick turn around. And handled my insurance. I wish the rest of my car looked as fresh as my front bumper now!Paul was great. And the front desk (sorry I dont remember her name) was very friendly.Hopefully Ill never need to come back. But if I do...

Sa
Review №63

I brought my car to caliber collision after being in a small accident. I was very impressed with the quality of the repair work and the easy communication with the staff.

Li
Review №64

My first experience using Caliber Collision was like a breath of fresh air. Everyone is customer friendly and goes the distant to assure you regarding any questions you may have. The ladies in the front office are amazing. When you enter the reception area in the office, the energy is very inviting and family oriented. They give you the option of how you would like to be contacted with the progress of your vehicle repair and they update you thru out the entire process. They arrange for a car rental company to be there for you if needed. My son was involved in an accident last week. The other persons insurance asked who he would like for the Body Shop, I asked him to tell them Caliber Collision in SLO because they are the best. His vehicle will be arriving their today. Im hoping my son gets Paul as his person because with Paul, I know he will be on the best hands. I highly recommend Caliber Collision in SLO for your vehicle repairs. This family oriented business will be our families go to for any needs related to their services :)

MS
Review №65

I hit the side of by garage with my bumper- I stopped by to see what can be done Rocket came out and fixed it within five minutes.

lu
Review №66

Wonderful service. They were very helpful explaining what needed to be done and took care of it as soon as they could. Good location that made it much easier to find!

Na
Review №67

Great service. Fast and affordable?

Mi
Review №68

Professional, courteous, and great communication! They repaired my truck (ins. claim) after I wrecked on 101. Extensive front end damage. Pat kept me updated weekly with pics and they delivered on the date that was promised. Absolutely beautiful work! Keep it up you guys!

DJ
Review №69

Great experience. Felt like I was getting a brand new car. Very professional, super jovial staff. Felt like they were very interested in what I thought about the experience. Guaranteed for life. 11out of 10 would go again

Ad
Review №70

Satisfied in all ways.

Ta
Review №71

Did an amazing job on the back off of my car! After a freak accident! Everyone I met that worked there was friendly and made the process very easy going!

Ju
Review №72

Great crew here! Its the only shop, I will take my baby BMW to get fixed.

Jo
Review №73

I highly recommend them. I received updates and they finished on time. Thank you Paul.

jo
Review №74

My vehicle was repaired on time and exceeded all expectations. If you want it done right, take it to caliber.

Co
Review №75

Great customer service, was very nice.

Sc
Review №76

You get what you pay for! We have had three cars repaired & painting done by SL Auto Body and all were masterfully and beautifully done and on time. I havent found them to be that much more expensive. 5 stars.

St
Review №77

People working at San luis Autobody are very friendly. They send me emails with pictures while my car was being prepared, so I was able to track the reparing process. They are also professional. I highly recommend this place :) !

Ga
Review №78

Pat is incredibly friendly, does great work on schedule, and even managed to complete my repair under budget. I loved seeing pictures of the repair process and knowing that my car was in great hands.

Sa
Review №79

My mother brought her car in for a broken windshield. They broke her windshield wiper while installing it. They then tried to charge her insurance for the wiper, despite it being their fault. They were verbally abusive and rude. Not worth it.

Gl
Review №80

A tree had jumped out and knocked the side-view mirror off my 21-year-old truck. I asked San Luis Autobody about replacing it. In a few minutes they located and quoted a price for one at a local auto salvage business (similar name, different business). S.L. Autobody described how to remove the mounting bracket, and said to come back if I was not comfortable doing the replacement myself. I got the salvage part, did the work myself, and owed S.L. Autobody nothing but gratitude.

Za
Review №81

Great service, friendly staff, and got my catalytic converters replaced for half the price of the next place.

Wa
Review №82

Fantastic! Flawless!

Ma
Review №83

Great service every time.

Va
Review №84

A1 service

Jo
Review №85

Good to for fixing vehicles

Mo
Review №86

I have had 3 crashes and always left my cars super good thanks

Information
8 Photos
86 Comments
4.6 Rating
  • Address:139 Granada Dr, San Luis Obispo, CA 93401, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/san-luis-obispo-granada-dr
  • Phone:+1 805-541-8781
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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