The experience I had at this location was awful. I encountered the most hostile and unreasonable customer service person I have ever met. It is entirely possible she is a very nice person and just woke up on the wrong side of the universe. Regardless, Uhaul should not allow their dealers to treat customers poorly.The Uhaul area sales manager ended up fixing my reservation (which these people cancelled due to their vindictiveness), and apologized for the situation. The Uhaul representative at Erickson (1.5 miles away) was very helpful in resolving this issue as well. I would rent from Erickson in the future, but definitely not from SLO Self Storage.

Place is well maintained, prices are comparable with any other local storage facility.

Owners are simply lovely people who love their community.

Decent accomodations for your stuff. Temp controlled

We have a storage therebme and my wife and they are nice. Only downfall is that they are only open until 7pm.

Our U-Haul truck was available ten minutes before scheduled, no problem at all. We got a bigger truck than planned, for the same price. Starting mileage and gasoline level were accurate on the contract, so it would have been our fault if we had returned it with a full tank and essentially paid more than we needed to.

This place is nice to bad you cant storage motorcycles

Clean and easy to get in and out. Friendly staff.

Scheduled to pickup a U-Haul, several days in advance. Truck was available when we arrived. We got a great weekend rate. We have always been able to count on you when we need a large vehicle. Thanks!

Great place to keep your possessions. Very safe and well maintained. Great staff.

Best place to have your items that are dear to you in a safe well kept storage facility with care I highly recommend.. With the knowledge to know my values are safe well worth it thank you slo self storage!!!

Clean and easy to access everything. Price is good. Staff is friendly. They have U-Hauls.

Ive had a couple of units here for years. Its clean, relatively priced well, and the staff are amazing

No credit cards, no auto-pay. I understand theyre saving themselves some fees, but you might as well pass the fees on to us so we can choose convenience. Also, a lot of the units require some walking to get to. Next time Ill use Darrels again.

Well as far as I can say I love it here great costumer service and if you complain about it, its a storage place just pick what you need and store it. And money wise drop it off in the box after hours. I have no negative nor bad things about this place.

Great prices youll never find anywhere else as low as SLO SELF STORAGE....

Nothing bad, nothing great. No theft issues, they have plenty of cameras, and you can use your own lock. The hours are pretty decent.Considering it seems to be a staff of two, they keep it running pretty well. They arent going to go at all out of their way to help you. They honestly came off as not seeming to care about you, cause they know if you dont pay for their services there will be a dozen other people willing to take yoyr place. That said they seemed friendly enough, they just didnt go out of their way.Getting a unit was simple, the units seem secure. I cant say nothing bad has ever happened there, but the reviews saying this place is atrocious arent reliable.

Dont reserve a Uhaul truck here. Our reservation was not honored and we were given less than 24 hour notice of that fact. Now there are no trucks available anywhere because they are all reserved. Apparently everywhere else honors their reservations. If you cant provide a service .... DONT OFFER IT! And thanks for nothing.

Been there for over twenty years.. safe place

Back in 2015 we had lost our home right before christmas and had to put everything we owned into two units here. We paid on time without fail for almost a year. My sister unfortunately money issues one month so i went in to pay it including the late fees. Almost 800 dollars later by the way. I told them face to face as i gave them the money if there is ever any problems to get a hold of me. I gave them my phone number and address to send the bill to. The following months i would call and make sure it was paid. Well i guess it annoyed them and they told me yes your sister is paying on time we will get a hold of u if she doesnt. They were rude so i never called again. Unfortunately in january of this year while at a swapmeet in Nipomo i found a whole lot of my families belongings being sold by someone else. I was heartbroken. I asked how they got these things and they said they bought them at a storage auction in slo. I went to slo self storage and demanded to know what the hell happened and they said they had no way of getting a hold of me. I asked as nice as i could to see my sister contract folder. They looked for it and said sorry it must have gotten lost. I told my sister who was living in arizona what had happened and she said they told her that they got a hold of me and said i took care of it. They lied to her and I. We lost everything including my Vietnam veteran dads medals and all our family pictures and home movies and my mothers homemade christmas ornaments. I lost my parents a few years before all this so i literally have nothing left. Do not but your trust and especially your stuff in this place.

Lots of clean small (and larger) units available for reservation. We are using them again this year to store college gear over the summer. U-haul on site even rents to under 24 year olds...

Ive dealt with the people who run this facility for many years and used to recommend them many time a week to my customers.I went in one day to rent a UHAUL for a customer and as soon as I opened my mouth, the lady who runs the place told me ( very loudly in front of another customer) that she didnt want my business, or me in there, any more. It seems that she became friends with a competitor of mine and decided to do business with him.She was very rude to me in front of her customers. Ive seen her be the same way to many customers over the years. Even after the rats in their units destroyed the furniture of my customers. Never wanting to apologize or make things right with the people who lost their belongings to Rat Damage.Alamo storage has the same problems.

Owners are very rude. Itd best to find a storage unit else where unless you like to be screamed at by white trash.

Ive never used the UHaul services provided by this company but I did use the storage. In the time that I had my items stored at this factuality I had my lock damaged (something crammed into it) as well as had the owners scream at myself and my husband. At one point of going in the owners son attempted to fight with my husband because we where not aware that they where closed (no signs posted, we where there during regular business hours). The last time I visited my unit I needed to speak with the owners and we had to wait for half an hour for them to show up because they ran to the bank without placing a notice on the door (this occurred during normal business hours as well). Very bad customer service from this organization.

I read the bad reviews and rented anyways because it is a storage unit, and I was going to pack it up, pay them and come back three months later (I went home for summer from Cal Poly). I sent in the second months rent a day late and they piled on late fees and demanded that I pay them IN CASH within 48hrs. or they were going to seize my unit. I was in eastern Washington! Had to get a friend to run over and slip cash under there door as they asked. So I didnt miss the next payment. However, when I arrived back in SLO and went to unload my unit, my bike guitar and several other small items were mysteriously missing from the back of the unit. Nothing else was even moved, and there were two other less valuable bikes in front of the missing items that were EXACTLY as I had intricately placed them 3 months prior. The lock was not cut and it was a sturdy storage unit lock. After asking around, the 2 other people unloading there units also had various items missing but their locks were different brands, were not cut, and nothing was out of place except the missing items from the back of the unit. The managers were of no help and simply reiterated that they are not liable for theft. I cant help but think it was some kind of inside job. I am spending the time writing this review so that I can hopefully spare you the stress and money I have lost. Its not worth renting here. Just find another storage company. Drive to Atascadero or Pismo if you have to.

Clean, easy access and OPEN !

The woman co-owner (older with wavy hair & glasses) is extremely rude. No social interaction, always barking orders at her employees, & its either: pay your bill or do you want the unit? type of attitude.

Switches! Place available at end of school year!

Its a little pricey

Clean,secure

Awesome

Great prices, great staff, always clean and secure 👍