I made appointment with Steve for my 6months oil change/service. He told me that Jerry had passed away and he was doing his responsibilities. I waited around to get the job done and then he gave me a bill that was almost 60%higher than what Jerry used to charge me. When I complained he got annoyed and started calling me cheapskate and that he doesnt want to see me for any future services. I used to have respect for him before but no longer going to that place and recommend the manager to discipline that guy.
Took us without an appointment and did the repairs quickly to get my wife back on the road
Fantastic Service from Jerry and crew. I would recommend this shop to anyone looking for an honest and great priced mechanic.
Took my BMW for a break job. The service was fast and efficient. The price was within range and way below dealer prices. Ill be coming back if my car ever needs work.
Jerry is a good guy that will repair your ride.He will keep your Mercedes on tbe road.
Stopped by today after getting a smog check next door. Asked a simple question regarding an issue with my wife’s car, and got a very rude, condescending answer. I have a few good friends who have spent a lot here, but didn’t have a chance to mention them or their unique vehicles before the owner walked away.There is a decent MB repair shop in East Escondido, having a much more pleasant and respectful owner. I will stick with that one.
The strangest man ever! First he made a hell of a presentation and when on the appointed time I took my car for repair; he was too busy to get to my car can you bring it tomorrow? he asked. Eventually he attended to my car and charged nearly twice what estimates I had before coming to this area. For almost a year I took my two old Mercedes, sometimes with pleasant result but mostly with unpleasant encounters. The straw that broke the camels back was when he told me to brig the diesel back for a minor quick adjustment to the engine mount that was a little noisy. I took the car for three times each time he said he is too busy now and that was after I made two specific appointments which he blamed on his office boy of whom he said had said nothing to me about the appointment and then at the end when I said you dont seem to want my business he just walked away. That was a month ago and I have never contacted him again. I did not write any comment because I wanted to do so when I had completely got over the experience. Over the year for the two cars I paid him over $2500 for various repairs he claimed I needed. He may be a good mechanic (and I dont know); but in my experience he is not a very nice person to deal with. Good luck to anyone taking his car to him.
Reliable and affordable service for your German auto. You can trust Jerry!
I have owned my 325Ci for about 4 years now and Ive taken my car to Jerry twice. I usually can fix most problems with a DIY manual and the proper parts but sometimes as you know, you just gotta take it to the professionals. Both times Jerry and his team brought my car back to life and at a great price too. I recently just returned from a 7 month deployment overseas leaving my car with a friend, lets just say he couldnt really fix any of the problems he created. So when I returned, I immediately gave Jerry a call and setup a date to drop the car off. He was always polite and professional, actually caring about the car and the work that was needing to be done. The fast turnaround time on the car with the amount of work that needed to be done is a testament to the level of AWESOME dedication Jerry and his team have to their customers. I only trust Jerry and his team with my vehicle and anyone that claims they dont take care of you and your vehicle, must have a bitter attitude about everything. I love Star Autohaus!!!
Jerry and crew have treated my family very well over the past 5 years. They are always happy to see us and visit like an old friend. They work hard to fulfill our requests at a reasonable price. We wont go anywhere else!
Honest, professional, knowledgeable and thorough. They dont overcharge and they dont quit until everything is fixed!!! I have tried a few local shops, but now I wont take my car anywhere else!
I took my MBZ to Star Autohaus for maintenance repairs. Jerry, Steve, and staff at Star Autohaus in my opinion are top grade profesionales from AtoZ. They take pride in their work and my car now runs like new. I highly recommend them for all your vehicle repair needs.
Jerry and his crew at Star Autohaus are not only highly trained, carrying the same certifications as the dealership service techs, but he also cares personally about his customers. He does his best to take care of military personnel as well, as his son was in the Navy. Great experience all around!!
Jerry and team at Star Autohaus are extremely knowledgeable and fair. Helped me identify a sensor my car needed and fixed it on the spot. Not a problem since. If you have an AMG merc, there is no better place to go!
Jerry knows his German autos, and he totally beats dealer prices.