I recently ordered two walnut laminate barn doors from General Millwork Supply. I was not sure what the doors would look like so Tom invited me up to look at some similar doors. That helped me to finalize my order.Tom provided me with realistic delivery dates and I placed the order with Wendy. When the doors were delivered to General Millwork, Warren emailed me and said the manufacturer has shipped the doors in such a way that there was some minor damage to the finish and he wanted me look at them before accepting.I decided to go ahead with the purchase as I felt I could apply some stain to correct the problem. I asked if I could get a discount and Warren said he would contact the manufacturer and ask them for a discount.Adding the stain worked perfectly and the doors look great. In addition, I did receive a discount after Warren continued to follow up with the manufacturer.I can’t say enough about how great it was working with Tom, Wendy and Warren. I would definitely purchase from them again as their focus on customer service is excellent.

Great place

I always come here when I am designing a project. You can see and touch all the options in the showroom. I have had it with Lowes and Home Depot screwing up my orders. Have had more than a lifetime of apologies from them. Also, looking at colors and finished in a catalog or on a monitor just is not an accurate way to go. Right now, I am working on a project 120 miles away. Even though it is a hassle to have to hook up trailers and haul them the long distance, I know that when I pick up, the order will be exactly as I expected. Ask for Gabe! Not the owner, but you would swear he was.

I recently had a great experience with Juan in the parts department at General Millwork Supply in San Marcos. I live 90 miles from the closest Andersen Window dealer / service provider. Home Depot and Lowes dont count as they dont provide service. Juan was extremely helpful with a door problem Ive lived with for 18 years. He talked me through the diagnostics and solutions by phone and e-mail and I was able to resolve the issues personally without a long distance service call. This is the kind of service you used to get decades ago. I highly recommend General Millwork and will use them for future door and window purchases.Thanks Juan.J Schantz, Palm Desert, CA