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Biggs Harley-Davidson
1040 Los Vallecitos Blvd Suite #113, San Marcos, CA 92069, United States
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Biggs Harley-Davidson
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Ri
Review №1

After getting jacked around by Riverside Harley Davidson one phone call / email to Codi at Biggs Harley. A few text messages and 6-8 hrs later im Rolling home. Dolly in finance straight forward no hidden windows. Thanks!!!

Te
Review №2

MARK BRADLEY .... Ya know the staff at Biggs are by far the best I have ever had to deal with. Mark is the kind of guy that makes you feel welcome and wants to work for the customer which fosters long term relationships. I am happy with my latest acquisition and I am certain Ill have it many years s to come. 🤠

J
Review №3

BE CAREFUL!!!!!I bought a bike that was just over a year old from Biggs. It had just over 4,000 miles on it. I was told before I bought it that they had done the 5,000 mile service on it. I rode the bike and a year later took it in San Diego HD to have an oil change only to find that Biggs had not done the 5,000 mile service like I was told they did. Cody, who sold me the bike told me they had. I remember it very well. At the time I bought the bike the service was even factored into the price and they wouldn’t come down anymore because they said it had the service. Also at the time I bought it, as I was signing the papers, the woman who takes care of the loan papers kept trying to sell me a warranty for the bike. I remember her telling me how concerned she was for me because there was no warranty. She was VERY persistent. I found out a month later that the bike still had 10 months of factory warranty still.These people only care about selling the bike. There is no integrity with them. When I called about it not having the 5,000 mile service I was told they never said that. Of course it’s not documented anywhere and it’s their word against mine.Be careful of this place. Do your research. Of course it’s their word against mine and it’s easy for them to say I’m just lying, but what I’ve said is true. I will never buy from them again. You shouldn’t either.

Da
Review №4

Nice place staff was friendly and helpful. Store was clean and AC we on so it was cool inside. Will be back

Gl
Review №5

Great experience as a first time buyer, Derek was awesome!

Ka
Review №6

First time Harley buyer here. After starting on smaller bikes and working my way up, my friend took me to Biggs when I was ready with that Harley itch. Holy. Moly. My life is changed. To start off, the way everyone treats you like family, and every time you come back you get the same intensity of genuine interest and top grade care.And to steal the show on this review in specific, JOSH and CODY... after the constant smiles and gratitude, and even those small tears of joy after finalizing my own Harley...what else can I even say other than now you have to deal with me coming back constantly now? 😆🤣😄. But seriously, these guys were patient, made sure all and any options were laid out in front of me, and I seriously have no words other than constant thanks. Its nothing but smiles from here on out!

Ki
Review №7

Everything is set up to be covid compliant. Theres a check-in desk and hand sanitizer station when you walk in. We went to the parts counter. Everyone was very knowledgeable and helpeful and friendly. They had everything I needed a couple of quarts of oil and a rear tire. The parts counter is set up to maintain social distancing.They have a beautiful selection of bikes. They have lots of apparel, patches, decals.. Everything in the clearance area was at least 30% off. Christmas stocking, stocking holders, hats, socks, lots cute stuff.Great day at Biggs!

Il
Review №8

Cody at the store was excellent, this dealer doesnt Ef** around with pricing - they post actual price of the bike and that is what you pay.Got my new bike and very happy with it, Thanks Biggs!if you are looking for a new ride - go see Cody.

Ti
Review №9

Walked in on a Sunday after a disappointing visit to the Indian Dealership next door only to be ignored here. The receptionist was nice, but she was the only person that even acknowledged my presence. I sat on 3 or 4 bikes and not one salesman approached me despite one of them almost running into upon entering the dealership. Scratch this Harley dealer off of the list. It wasn’t at all busy, but this place couldn’t be bothered to answer any questions.

G.
Review №10

True Pricing at MSRP. Made a 150 mile drive to SAVE $3000. All other dealers had madd markups. Check their website saw the price,Called Kevin he sent a video of the bike for MSRP. A.V. Harley said no way. Well heres the proof to that see the Pictures.Thanks to Kevin, Dolly & Vicki and BIGGS HARLEY Family.

Wi
Review №11

Ive rented two bikes from Biggs and 4 overall from Eagle Rider (CA abd GA). Always very courteous personnel.

Go
Review №12

First off... Ive purchased several new and used bikes over the years; two previously from Biggs. As I live in Temecula, I initially went shopping at my local dealer. $1,800 OVER list price due to market conditions ... And not even a reach around. No, thank you! Harley dealer in Riverside... Jeez, no calls back, no return emails. Two different points of contact, same lack of response/effort on their part. Im glad their business is that good.Anyway... My sales rep at Biggs happened to be Cody this time. Initially, we dealt mostly through email. Me arguing price from initial quote on used bike, Cody, via his sales manager counter offering. When we were close, it was time for an in person meet. Back and forth on price until we made a deal.Working with Cody and Biggs worked out for me. I gave them honest opinions and feedback, they were honest in return.Do yourself a favor, if youre even remotely close to Biggs in San Marcos. Just go there.

Ma
Review №13

Walking through the doors of the dealship I was immediately welcomed and shown respect. The sales representatives are stress free and great people to work with if youre trying to buy a bike, or just look around. No one pressured me into any purchases, and answered all my questions to the best of their abilities. I would HIGHLY recommend this dealership to all my friends and family if they so chose to buy a motorcycle at any Harley-Davidson dealership.

Ma
Review №14

Awesome place to buy a Harley, Mark B was helpful and made sure I was comfortable with the choice I was making as I looked at several bikes, I finally decided on a 2021 Road King I Highly Recommend coming here for your Bike Needs

Ti
Review №15

The purchase experience was great. Id definitely buy another Harley from Biggs in the future.

Iv
Review №16

Its always good to have a reliable source when everything else fails. Biggs is always customer oriented and they do one heck of a job. Yes dealers can be pricey, but when you know the work is guaranteed and you got good people to back up the work you really cant argue much. Thanks Chad and Robin for always being cordial and just awesome people who do not BS you. Took my 2014 street bob in because it would not start... they replaced two items on the bike though it was a ghost chaser for them but they had me in the loop and were taking me step by step in their diagnosis process . Thanks again. Biggs has my business and trust. 👏👏👏

Ma
Review №17

Great team and always very helpful. Always have the parts I need.

Tr
Review №18

Cool place! Nice store, great selection of HD merch. Big showroom with lots of Motorcycles, a good variety 👍😎 Also, very friendly staff! Made us feel welcome!

RA
Review №19

Great service, selection and amazing pricing!!!

Ha
Review №20

Huge store compared to my local one. Really nice.

Ra
Review №21

I like this dealer, not pressure from the sales guys. Mark and Andrew are nice guys, they worked with the budget I had in mind and were able to put me on a brand new bike. I live close by the Harley in San Diego and this is my second time I drive all the way to San Marcos to buy a Bike. Keep up the good work!!

fo
Review №22

Nice selection of bikes and gear. And staff are very helpful

Ia
Review №23

Biggs appears to be one of those great-or-awful businesses. In my case, awful. I went onto their website to request a service appointment due to a flat tire on my Electra Glide Classic. I received no response. The next day I chatted with an employee who said she would pass my issue on to the service department immediately. A week later I have heard nothing. I found a local small shop who wants my business. Biggs doesnt.

Ti
Review №24

My parents have purchased thier 11th bike from Biggs this past week. Mark and Willer both are like family to us. They make the stress of “dealership” buying feel so carefree and easy. I want to thank them for always taking care of us all and if anyone is in the market for a Harley there is no better place then Biggs Harley Davison and the two best of the best Mark and Willer!! Thanks again guys !!

Am
Review №25

Went in to get swag and chip for my husband... We always love supporting Harley while traveling🤟

Ro
Review №26

I would like to personally thank Sales Associate Mr. Kevin Kerth for his assistance and the time he took to ensure I was well informed. Mr. Kerth went above and beyond!! Additionally, the entire Staff at Biggs made the experience worth the trip. Thank you all very much!!!

ma
Review №27

Great experience. They listened to what I needed and made it happen

Jj
Review №28

These guys are amazing I got everything I need for reasonable prices and amazing service thanks to everyone who works there

CJ
Review №29

My favorite place to stop in and say hello to everyone. I’ve been to many Harley-Davidson 🇺🇸dealerships and purchased many of them brand new. I’m a 4th generation Harley-Davidson rider and this is by far the best experience and test ride I’ve ever had. I just purchased my 4th bike here, a brand new 2018 Road Glide Special and couldn’t be happier with the deal and process. Thanks to everyone who helped me out 😎⚡️🤙

N
Review №30

Nice all around Harley-Davidson shop. Wonderful staff, very friendly. They have something for everyone.

St
Review №31

Went there for gifts. Great selection of everything. Very friendly and helpful personnel!

Ma
Review №32

Always just a great ride away no matter where your coming from.A great store.

Jm
Review №33

Sales team was very helpful and very knowledgeable. Never hesitated to answer any questions i might have had. Made me feel right at home at the shop and made the overall experience one to remember. Definitely would recommend.

Je
Review №34

Big thanks to Cody for helping me out when I was looking around for a new ride. I drove here 70 miles from home both for the great deal and the great service. Will definitely recommend to any one looking.

Review №35

I went to get a simple adjustment for my handle bars, and the guy that was in charge didn’t even take one look and charged me an arm and a leg for swapping out some bushings and tightening the bars. I went home and did it myself for $3 in 5 minutes. All he wanted was money, spoke rudely, completely ignored me till I chased him down and then didn’t even take one look just flat out tried charging me money for something he hadn’t even looked. This is why I prefer going to the one in Chula Vista as I’m never ignored or treated different. You with the pony tail you know who you are. I hope you don’t treat everyone like that, I run a business and never take any client for granted. Completely irresponsible.

Ca
Review №36

BRAVO to Cody!!!I would like to give a shout out to Cody at BIGGS Harley Davidson in San Marcos for his wonderful customer service and listening skills to be sure I got EXACTLY what I was looking for. Because he listened and found EXACTLY what I wanted, I actually purchased before I planned on it.I would go to Cody again to see if he could find my next specific bike request just because THIS MAN LISTENS and doesnt try to talk you into something else.If you are looking to buy a bike, not sure of buying a bike, or just want some information on a bike, I highly recommend you see Cody. He will make the time for you and not rush you into anything.He truly wants to provide you with a great experience.Thank You Cody.

Da
Review №37

Biggs Harley Davidson is the best place to buy a motorcycle hands down, the sales staff is top notch, they dont pressure you or blow you up with phone calls and they dont mark up the Bikes like other dealers!

Fr
Review №38

Biggs is the best Harley Davidson dealer in San Diego to go to. They have great customer service and know how to treat you with respect and kindness. we will always go thre for all our motorcycle needs. You guys ROCK!!!! Thank you so much.

Jo
Review №39

The Heritage 114 is such a Great H-D, so advanced for a smooth / comfortable ride.If your looking to purchase a H-D, do yourself a favor, go to Biggs H-D and ask for Mark, I promise he will take care of you, just like he did me!You are family at Biggs, go experience the difference!Tell the John sent you...

Te
Review №40

Sent bike in for hi speed engine pinging. Told me it was qt+ low on oil. Told them I had just filled it up less than 500 miles previously, so there must be an issue. They called, said ready for pick up, just added oil and said it was fine. Less than 5 miles down the road, ping, ping, ping. Called back. Told to just make an appointment. No apology, no sorry for you trouble. No, not taking it back. Thought you guys had a good rep.UPDATE- Keiran, the service manager, called. Got the bike back in and this time did address all the problems. Much better now. Thanks Keiran for the attention to detail.

Da
Review №41

Took home a 2020 softail standard, I had a great experience with my salesman John, overall great experience with the dealership and all the staff . Rode away on my new bike and they took my trade too! yes! I chose what was a bare bones softail and began my build of my style and my own dream machine! Now in for a stage 3 upgrade another Kudos to the service department staff and mechanics as well, first upgrade was great and bike ran awesome so good to know that There service department and managers are also great!If you need a bike give the sale to John! and if you need an upgrade go see Robyn! I’d highly recommend Biggs as they took care of me! A1 happy customer....thanks again! To Everyone at Biggs, cheers and happy holidays!

2_
Review №42

Not only the best prices anywhere in SO CAL, the team is extremely knowledgeable, friendly, and people of their word. What they say, they do...rare for a dealership.

ma
Review №43

Kevin was awesome I drove from Anaheim to come in and he definitely made it worth it ..

Pe
Review №44

Good. In and out in under 5 .

La
Review №45

What a vacation. Stopped in because we thought we could rent a trike for the day, but there was not any available. So what do we do instead? We bought one. Billy was a great salesperson, as well as Sean, in assisting us and being patient as we test drove several vehicles. They are even accommodating on holding the trike for us for shipment as we continue our vacation. Whether you live in California, or in another state like us, you have to stop by Biggs and visit Billy and Sean. They wont do you wrong Thanks guys...I am going to love my trike.

Ma
Review №46

Great experience with Biggs H-D buying my dream bike.

Pe
Review №47

Go see Mark at Biggs Harley Davidson. Or Cody or Sean or Josh.. all the guys will hook you up with a good deal. You think some where else will be better? Best Harley Deals around..

Th
Review №48

Biggs Harley Davidson Dealership is the absolute best dealership!!! Mark, Cody, Josh and Sara are just the best amazing people. With the events they hold, the rides they provide plus the FREE food and drinks, why go to any other dealership. Biggs is and will always be hands down the BEST Dealership and my home dealership. I bought my first 2014 HD Softail Deluxe, and know my new 2021 Road King Standard from Biggs. Stop on by and go for a test ride, fall in love with your new bike and lets go on rides with the Biggs Family!!!!! Call Mark, Cody or Josh, theyll help make your dreams come true!!!

We
Review №49

Great selection of Parts, accessories and clothing.

Bo
Review №50

New to town due to military. These guys/gals have helpped me since we showed up. Fantastic customer service. Unloaded my Bike. Bought some gear. Plan on renting a bike when my Dad comes out to visit.Definitely one stop shopping for Harley needs

Br
Review №51

Love Biggs. Great dealer with a lot of bikes, and a ton of knowledge.

Ky
Review №52

I cannot thank the guys at Biggs HD for making my buying experience a complete dream. Cody was my salesman; he was super responsive, polite and an all around awesome guy. He was transparent and happy to help answer any questions I had. I was purchasing a used KTM (from a Harley dealer) so I wasnt sure what kind of service I was going to get from them. To say the least I was pleasantly surprised. All of the people I interacted with were extremely nice and as excited about my purchase as I was. I cant recommend this dealership enough. Thanks guys!

Ro
Review №53

Great people great fundraising evebt

cx
Review №54

A friend who recently purchased an Indian Scout told me to visit the IndIan dealership theyre having test rides today! In the parking lot out front. Youll get a free t-shirt and cap.I head over there and walk around for over 30 minutes looking at different bikes walking past men in safety vests. No one addressed any questions or offered me a ride, clearly they were offering rides to other people right before my eyes.I began to wonder what about me had them ignoring me ........ After almost an hour I walk inside the dealership and a kind salesperson approached me. I told him I was getting old and my sports bike was not as enjoyable to ride anymore. I told him I was looking into a bike with a more upright posture for comfort. This man gave me an hour of his time which was very much appreciated. Had it been solely for the customer service I received from this salesperson I would have given this dealership my business.Ill leave it up to the reader to decide what provoked such unprofessional and evident lack of customer service from the special events people.They were from out of State and were promoting the Indian motorcycles throughout the country holding parking lot events.If their behavior represents the attitude of their company towards people of different cultures........ Ill NEVER buy an Indian Motorcycle (Ironic isnt it?)

St
Review №55

Time for another review from a very satisfied customer. This time its for Chad and his crew in service. I had to have extensive transmission work done and it was GREAT!!! They picked the bike up immediately and finished the work sooner than I expected. And best of all, no surprises when I went to pick up the bike. Charge was exactly as they promised. AND - after an hour ride in very hot weather yesterday, got up this morning and NO LEAKS. (Plus it performed as a Harley should on the ride) Thanks Chad and your team - as always you will be my go to for all my service needs in the future.

da
Review №56

Biggs is the best HD Dealership

ro
Review №57

Great people, best dealer in california

Do
Review №58

Best harley dealership is town

Ch
Review №59

Biggs has always been my go to for bikes and yesterday, Joshua and Cody knocked it out of the park again! Thanks Joshua!

Mi
Review №60

Friendly and knowledgeable staff. Family atmosphere, and BBQs and crew rides. What more could you ask for.

Fr
Review №61

Biggs treats the customer like family. Great dealership.

Do
Review №62

Traded in my 06 Harley for an 08...and it was easy as pie...Biggs makes it easy to get into the bike you want...same day satisfaction!Donny Lovette

Pa
Review №63

One of the best Harley-Davidson dealers because they deal with both American brands Indian and Harley Davidson, greatest Customer Service! Ask for Norma,and say Paul Sent you:-)

Vi
Review №64

Not an extraordinary dealership, however often the events are better than some larger ones that weve visited across the country. Like all of them anywhere, their merchandise is often overpriced. Friendly customer service and a comfortable atmosphere during your visit along lifes journey. Worth of visit riding by. ~V.

Er
Review №65

Best Product this side of the Milky Way!Our family loves pigs Harley Davidson.

Sh
Review №66

Great dealership, and good people! Flawless overall experience with no complaints and no details overlooked! Ego free/no B.S. facility! The Biggs Team is top notch! Josh was my salesmen and made the whole deal worthwhile.... sorry about your sunglasses! Lol! Willert, Mark, Cody, Fabi, Sara, and Victor.....all class acts! Check em out, youll see! Thanks all! I love my bike!

Jo
Review №67

Great store, friendly reception, and helpful owner! Good looking service area. Cycle assortment is decent.And they rent bikes!

Cl
Review №68

Great staff monster selection

Co
Review №69

This is a top-tier HD dealership: definitely the best in several states that Ive lived in. Great selection of aftermarket bolt-ons. Craig in parts is THE MAN! and always has spot-on technical advice. Executive-level material.

Da
Review №70

I have purchased two bikes from Biggs and both of my experiences have been so great! The staff is so friendly and welcoming I truly feel that everyone goes above and beyond to take care of their customers. If youre looking for a bike, go see Andrew at Biggs.

Se
Review №71

Bought a new Road King. Awesome buying experience!! Worked with Cody Hogan who maintained active communication with me throughout the entire process and did not waste my time. Highly recommend working with Cody.

ja
Review №72

Great HD dealer!!

Da
Review №73

Friendly staff and easy to get to location. I mostly go there for parts but they have many group rides and get-togetherness organized monthly.

Ya
Review №74

Great experience by renting an ultra limited for 1 week in 2015. Great staff they really take care of their customers. Will visit them again

L.
Review №75

Always has different ride events, live bands and bike sales going on. We visit on a regular basis. Plus they keep my harley running smooth

Jo
Review №76

As a place to meet fellow riders, hang out and ride its cool. Service staff are not as friendly.

Ro
Review №77

Danny boy!!! Was exelente guy sale parts!! The store is not the cool but was ok customer service very nice!!!#teamtoscano #RT

Ji
Review №78

Biggs Harley Davidson is a great place to purchase a new or used bike. Great staff. Go and take a test ride.

Ma
Review №79

Best bike buying experience ever! First and foremost Sean went above and beyond to help me out. His top priority was making sure I was happy with the bike and was never pushy about selling it. Even when the deal looked like it was not going to work he still made every attempt to see what he could do. We started at 10AM and picked up my bike around 7PM after they closed. Everyone stuck around and even thought we were past closing I never felt rushed or hurried! I will always come back to Biggs for all my future purchases! Sean needs a promotion for being such an awesome employee!!!!!

Th
Review №80

A really great dealership that is very customer orientated. They have events and monthly rides of different types. Once a month for customer appreciation they have a ride which starts with free waffles a ride to a different destination with free ice cream or yogurt then back to Biggs for a band and lunch for the riders of pizza or sub sandwiches or Mexican food all covered by them.

Ar
Review №81

We just bought a deluxe from Biggs and are very happy with the experience. Mark in sales did a great job and all the guys in parts especially Danny boy were great. This is our 8th Harley so we’ve been to many dealerships and Biggs is the best.

Mi
Review №82

Friendly staff helped a friend get her bike from one tuck to the trailer so she could get it back home to Arizona.

Ch
Review №83

Honest and devoted to the ride! Im from Ohio over 20 years ago and it feels like Home there. Ill never go anywhere else!

Da
Review №84

I love Biggs Harley-Davidson! The people are so helpful and friendly. Mark (Best salesman ever) sold my friend a touring bike and now I have the riding bug! so much so that I took the Biggs rider training course to learn how to ride. It was an awesome experience that I will never forget. Thanks to all at Biggs for the encouragement!

Fr
Review №85

Awesome and not enough money I shall return

Lu
Review №86

Came and visited because a friend had bought one here so I bought a used Harley Fatboy in Jan 2017, it was in decent shape from the outside. Asked the seller of any work history done to the bike and he said, everything has been gone through and our shop just did an oil change. I took his word thinking Indian Dealership seem like a legit place. Turn out, the bike had bad spark plugs, leaking fuel and carb needing repairs. Cost me a lot of money just to get it to riding conditions. Once I purchased the bike and signed all docs, I was told that they couldnt find the keys to the bike so they had to order one. Told me two weeks, called after two weeks and was told that they forgot to order them so I had to wait another 7-10 days. I never do reviews but today when I had to take the bike to a repair shop I didnt resist to create an account and let others know what their practices are when selling bikes.We all know that buying used bikes can be risky but some of us who see a bike that we like dont mind buying one so that is why we ask questions about the bike before we buy it. Unfortunately, some of us that still have values and take the word from others can get screwed. If they would have said, hey, it needs work then I would have made a better decision but too bad for me.

Be
Review №87

Friendly people. Always great customer service at parts counter

Ch
Review №88

Go see Andrew to purchase your bike. Hes great!! We got a good deal on a beautiful bike. The girls in motor clothes went out of their way to help me and finance was a breeze!

ja
Review №89

My experience with Biggs Harley has been really great. The guy Joshua who helped me choose the bike is really a great guy and is very honest and would help you with all his heart.

Je
Review №90

Nice shop, they have any HD accessories you might need, parts department is on point, friendly, helpful, and most importantly knowledgeable

El
Review №91

Best Harley dealership in San Diego! The management and sales staff are super friendly and knowledgeable, and work with you to get what you’re looking for.

to
Review №92

The people at this dealership know what there doing and like the people that walk in the doors

Sh
Review №93

Staff member who helped us was extremely knowledgeable and courteous.

Ra
Review №94

The guys here are awesome! Especially Josh!! He worked through everything with me and bent over backwards to get me an awesome deal and a great trade in on my old bike! Will definitely get my next bike here!

Je
Review №95

The coolest dudes around. And KILLERS deals.

Sc
Review №96

They are very skilled mechanics and very professional. They dont try to sell me what I dont need just to make money. They do what I ask. Yes, its expensive but most motorcycle maintenance can be expensive.

Ma
Review №97

Awesome assortment of bikes and gear! You can also hop onto the Indian side and check them out. Ask for Adrian Age Sandoval in sales! Hes the best! Super attentive and honest. Will hook you up with the best deal for you!

Ch
Review №98

Big show room. Prices are high for both motorcycles and clothing.

Da
Review №99

Great dealership ! Nice people who work hard to give you the best service possible. Sales, parts and service are all staffed with really knowledgeable folks. I have purchased a 2017 Street Guild CVO and a 2020 Road Guild Limited from Biggs and will make my next buy there too.

Th
Review №100

Biggs was an awesome experience and they have great selection in new and used bikes. Thank to Josh you really give a 110%.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1040 Los Vallecitos Blvd Suite #113, San Marcos, CA 92069, United States
  • Site:https://biggsh-d.com/
  • Phone:+1 800-442-7539
Categories
  • Motorcycle dealer
  • Harley-Davidson dealer
  • Motorcycle parts store
  • Motorcycle rental agency
  • Motorcycle repair shop
Working hours
  • Monday:11AM–4PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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