Im currently working from home, and my computer completely stopped working. I panicked, and employee Guy immediately put me at ease! He provided OUTSTANDING customer service. He went above & beyond to get me back to work. My computer was returned & repaired the very next day at an affordable price. I am forever grateful for Guy, and Alice Computerworks for their excellent service...thank you so much!!ππ₯πππππ
They did a great job, I was in and out in 15 minutes. They know what theyre doing. Cant recommend them enough
I went to apple because my 1 year old Mac stopped working. It was a week after the 1 year since I bought it, and because I didnt buy an insurance apple wanted to charge me $430 just to look at the computer and fix the basics, they said I may loose all my data and that if there was a water damage it will cost more money. Luckly I found Alice Computerworks and they were on point, gave me fair prices and I ended up spending a lot less, not loosing any data and having great service with a free warranty. It turns out it was water damage so apple would have charged me an additional (and probably expensive) fee. These guys are my go to for now on! No more apple store for me!
Alice Computerworks is a bit overpriced for repairs and buying needed gear, they do not give much detail to what they plan to do with your device, and barely brief on what they changed for the price you pay
The company I manage, Ellens Silkscreening, has worked with Alice Computer for about 5 years and their service has been outstanding. We have an office network of 10 computers and Alice are very responsive if we ever have networking, software, or hardware issues. They have also helped us establish solid online backup systems and firewall protection for our office network. We see them as an essential and valuable partner to our business.
Guy is amazing!
Wonderful experience! Great customer service and amazing technical skills. They replaced my hard disk when it failed and salvaged all of my files at a very reasonable price. Will definitely return for future needs.
My kid needed the screen replaced on his laptop. Got a recommendation to come here, did, they replaced it within hours and did a real nice job, all thats fine.My problem is, they charged $200 for a part that retails at $50. Id have been happy enough at $150 and blissful at $100, Im more than just happy to pay for good service and good parts, but its weeks since this happened, and $150 labor for what couldnt have been an hours work still rankles.
Been getting my computers here for the past decade. Very trustworthy and amazing customer services!
Superb, as usual!
First off, the staff is really nice if youre cooperative and understand what they trying to tell you. They know a lot of stuff in their field and Ive already been there twice for my computer. They will always try to find a solution to the problem. For example my computer had a broken ram slot,but I had no clue until I went there. So they recommended me buying a new computer, and Ill go there someday to buy that computer. If youre looking for computer repair this place is the way to go.
Knowledgeable, competent and friendly. THESE ARE THE GUYS! If you are in need of getting rid of a spector, wraith, or poltergeist!, call Ghostbusters! If you need your laptop or Pc rebuild or repaired call Alice!!!
This is my go to place if i have any issues with my computer or phone. Excellent customer service, trustworthy and great price. I have my iphone screen replaced with much better price than other places.
Face mask is mandatory. Social distancing aw well.
I met an engineer with a bad attitude
Great selection of computers and accessories. The staff is incredibly knowledgeable. if service is important to you in this is a great place to buy your equipment.
Alice Computer is the best around. Great service and good prices, you cant go wrong here !!!
The people here are very helpful and friendly. They solved problems that others couldnβt, and their prices are very reasonable. They have worked on my PC and Apple devices.
Fixed the sons desk top. Seemed to be very knowledgeable and had our computer ready as promised.
The staff at Alice Computers in San Marino are competent and respectful to those of us who are not so techno savvy and didnt grow up with computers. Mr. Joe Tawfik was especially helpful to me.
Knowledgeable, friendly and polite employees. Lots of parts for old PCS and laptops. Reliable service and repairs.
One day my MacBook Pro started giving me a flashing folder with a question mark when I turned it on. I brought it to Alice and they were able to replace the hard drive with and SSD. I paid for same day service and had my computer back up and running 4 hours later. Amazing.
Excellent services! I only know how to use computer but they know how to fix computers.
Best customer service Ive ever seen in my life.time.
Due to the software issuers problem, they could not connect the newer scanner with Adobe Acrobat DC; but I still trust this shop. The technicians are reasonable, professional and very patient.
Bought a laptop years ago here along with Microsoft Office. Good experience.
Service is okay but charged me 60 for one 8GB DDR4 RAM? not sure if thats reasonable or not. anyway, giving 5 stars.
Every time I experience computer issues, I can always depend on the technological prowess of Alice Computerworks.
Great service and very competitive price!
I lost a few screws for my laptop and they replaced them for me for free. The service was very quick and very friendly.
Awesome customer support. They fixed my laptop at a far lower price than the original manufacturer offered to fix it for.
Always helpful. Always reasonable!
Great service
Replaced iPad screen became unresponsive after 1 year
Nice repair shop.
Nice service
Knowledgeable.