I felt comfortable and confident in the attention I was getting. Excellent hearing evaluation !! Dr Bright explained things very well. I have and will refer friends and family to Bright Audiology ITS THE BEST !!
Thank you to Barbara for helping me with the referral. Dr. Angela Bright Pearson, was the best at explaining the test and what she was looking for. A very professional office. Looking forward to having Bright Audiology for my hearing specialist.
I feel so reassured after my first visit to Bright Audiology today. They were careful with all Covid 19 protections, efficient, friendly, and professional in all capacities. The doctor explained each step of the exam beforehand, clearly and accurately, so I felt calm and prepared to follow through on everything asked of me to determine my state of hearing. It was recommended that I pursue an exam from an ENT doctor to clear up questions about my particular hearing loss. And then after that, Bright Audiology will advise me about a hearing aid. I believe they have my best health first in their minds, and not just someone to sell a hearing aid to.Additional note: I saw Dr. Hollis Elmore here. She was perfect!
Dr. Bright treats her customers like part of the family. I felt right at home on my first visit and she worked with me on several occasions to ensure things were going well and if any adjustments were needed. Her quality of customer service, engaging personal style and patience really helped during this process. She went the extra mile to ensure I received the best hearing aids possible for my situation. They fit perfectly and I am hearing way better than I have in many years. In fact, this world is a lot louder than I remember.
Comfortable atmosphere. Great staff! The team worked really well with my son to make sure he was comfortable during his visits.
I cant say enough good things about Dr. Bright. She is smart, kind, caring and very thorough....an all around great doctor. The staff was amazing too!
Awesome staff I can this was the best hearing experience.very knowledgeable and friendly staff. I would encourage anyone needing hearing test or hearing aides to make an appointment.
Met with Dr. Elmore. She was very thorough and was better than another audiologist that I saw 2 weeds ago.Very knowledgeable, explained my hearing loss, and recommended the hearing aids to meet my needs.Can’t wait to get them next week
The doctor is very friendly and all of the staff are so nice. They fix my ear problem in short time and I have the best experience. I really recommend it. Thank you so much Bright Audiology staff.
Nice people working here
They were polite, careful and friendly, did a great job of explaining the results of all tests.
Dr. Bright is so knowledgeable and compassionate with her patients. She really knows and understands hearing loss and it comes through with her patients. I highly recommend this office for all your hearing healthcare needs!
The staff was very friendly and professional.
Outstanding service and very pleasant staff.
Best audiologists ever! I went in to drop off one of my hearing aids, because the wire cover was broken. After about two minutes, they came out with my hearing aid fixed. They told me that it was an easy fix. They also told me that before my warranty expires, I should drop both of my hearing aids off and send them in to get checked out. The whole process was super fast and extremely friendly! I love this place! They’ve been amazing from day one! I cannot possibly express how great the whole staff is to everyone. I highly recommend Bright Audiology!
Everyone is courteous. Exams are thorough. Questions are welcomed and answered. They listen and dont rush you. Atmosphere is always pleasant. Bright Audiology makes me feel like I am part of the family or an old friend coming for a visit. Definite thumbs up!!!!!
Being a medical provider myself, I can honestly say that Dr. Bright was absolutely amazing. She took the time to answer all my questions, was extremely professional, polite and kind. Absolutely the BEST audiologist provider in of all places, Sanford NC. Would recommend her 1st to all my patients no matter what location I was practicing in.
This is one of the most worthy 5s Ive ever given...The folks at Bright Audiology have it down to near perfection. From the Pre-Visit contacts, to the quality of care and professionalism during the initial visit, I knew I wanted these people in my life through an otherwise difficult time of adjustment.So glad I found Dr. Angela Bright Pearson and Bright Audiology.Go Team!
I am impressed with the level of questions and testing, but most important was the interaction with listening to you and your concerns about hearing issues, then a few days later, you get a dvd and booklet filled with helpful information. I have had hearing tests before but none even come close to my experience hear at Bright Audiology. ..
I have been a Lyric wearer for several years, and due to army assignments I have used several different audiologists. My first appointment with Dr. Bright was yesterday and she was amazing. She listened to me about my experiences wearing lyric and spent a great deal of time to assess my current situation and what was best for me, I totally had the best experience at Bright Audiology and highly recommend her and her front office staff. She was very accommodating to my schedule!
This comment is from my husband.Bright Audiology in Sanford, NC offers outstanding customer service and professional care. Recently I received my first hearing aids. I can hear again! Indeed, this has been an enlightening & rewarding experience working with their professional staff, especially Shannon. I highly recommend them to anyone. PS: the cookies are good, too. THANK YOU! Gene Turpin
I have been seeing the same audiologist since I was 8 years old so it was extremely nerve-wracking to start seeing someone new! Lisa has made the change much easier for me! I am currently in the process of transitioning to new hearing aids which is never fun or easy. Lisa has been extremely patient and is working hard to make sure these hearing aids sound great and work well for me! I really appreciate all the time, hard work, and effort she has put into my hearing!
Dr. Pearson is a wonderful Audiologist who is passionate about her patients. She goes out of her way to help others hear better. I am not saying this just because she is my wife, my friend! I am hard of hearing and she has been helping me hear better for over 21 years now. She has a great staff that are willing to help everyone out. I highly recommend Bright Audiology to everyone for their hearing needs.
All the folks you interact with--since you enter the office, until you leave--treat you with the utmost in professionalism, concern and personal care. It is an educational process where you feel comfortable enough to ask questions as you receive the wake-up call regarding your condition and what needs to be done.They are clear in addressing the latest in multiple alternatives available for your treatment. Additionally, it is refreshing to see their flexibility in assuring your personal satisfaction.In my case, this process has resulted in a truly rewarding experience.
This was the most enjoyable and complete medical appointment that I have ever had. Dr Bright was very through in both the exam and the explanation of the results. Her office and staff excellent and I look forward to our next appointment. They took care of this old vet
I continue to be impressed by the professionalism and caring of everyone in the office. Dr. Bright is one in a million. After a visit during which there was some discomfort she called the next day to see how I was doing. I couldnt ask more from any health care professional.
I feel like I had a thorough hearing exam. I was informed of all the procedures and findings. Dr Bright made me feel comfortable.
First time there - couldnt be more pleased. All staff very professional & helpful. Would certainly recommend them to anyone!!
Loved my first time exam. Everyone was very friendly, made sure I was doing Ok and we had a little fun during the exam. I highly recommend you give them a chance to help you hear better.
These folks are wonderful. I am grateful for their help in improving my hearing. Now if I could just find help in remembering what I came into the room for. . .
Bright Audiology went above and beyond to serve my needs. Their customers are treated like family, and they bend over backwards in so doing. I highly recommend them, and appreciate their efforts.
Very professional clinical staff. They work very hard to educate and fine tune hearing aids for patient. We had a delay in receiving the hearing aids, but we ordered during the holidays and through a discount program. Bright Audiology worked hard to compensate for any delay. You can tell that customer satisfaction is extremely important to this practice.
I have been a patient with these people for years, and always have had a good professional, friendly relationship with everyone there. They are first of all, professionals, but with a sense of humor, an honest caring attitude for their patients hearing health. I’ve been around along time, and I would loved to have found these people decades ago. I probably would not have said “HUH” anywhere near as much as I did.
I love everyone who works at Bright’s. They are always kind and encouraging and go above and beyond to take care of their patients. So glad I didn’t go anywhere else.
Very professional, cheerful, and polite. Put me right at ease. I will not go anywhere else. (6 weeks later) I now picked up my new hearing aids today. Ms. Butner spent over an hour explaining everything to me. I did not know turn signals made a clicking noise. I can hear my Grandfather clock tick. I hear birds sing. I turned the volume on the TV from 100 to 12. My speakers in my jeep were not broken--I can hear now. I hear the gravel on my driveway crunch when I walk on it. I am HAPPY!!! Thanks Bright Audiolgy
For my dad Dennis Gaines, you took care of him real well and he loves his gift you have him! Thanks so much for the coffee ☕ and cookies🍪 ! You all were great to him! Thank you so much!
Jane, front desk administration, is phenomenal she knows her stuff about insurance especially Tricare and is always willing to work with my schedule.My son and I both go here, after two visits I feel that I can say that I wish they were more informational during the visits. The doctor didnt review our current hearing exams with us and then didnt look at all our prior hearing exams so that we could see how much our hearing had degraded. Just a lack of information, all around, from the doctor.For a 40-minute drive I was just hoping for better.
I had an appointment with Dr. Bright yesterday to get a new hearing exam and adjust my hearing aids. It was very thorough and I walked out hearing much better. She has the skill and equipment to make the hearing aid exactly fit your hearing deficiency. Very professional and clearly someone who strives to ensure you hear your best. Her staff are very friendly and helpful as well. This is the place to go if you have impaired hearing.
Folks here are very professional and take the time to answer all questions, even over multiple visits, before committing to moving forward. Their solution for me has been outstanding addressing all my questions/concerns. I can now hear in all the ranges I was missing... fabulous. I highly recommend Bright Audiology for anyone considering hearing aids.
Was a great experience for me, everything was explained well. The staff and doctor were pleasant, and very helpful. I would recommend this office.
I was so impressed with how smooth it was. Dr. Elmore was very informative with my hearing loss and what different things on the hearing test meant. Great place to go for any hearing problems.
My wife and I both have hearing aids which we purchased through Bright Audiology. We always have a good experience when we come in to the office. I especially appreciate the cleaning and adjusting service they offer everyday on a walk in basis.
The kindest and most patient doctors around. We love the care, service and products we get from Bright Audiology. I could not recommend them more highly.
My husband went to Bright Audiology for a hearing aid and we both were extremely impressed with the professionalism of the all the staff. They are friendly, knowledgeable and go the extra yard when trying to please. When one hearing aid did not meet my husbands needs Lisa found another one that would serve him much better. Whenever he has a concern or question, they are there to help and get the answer. Would recommend them to anyone !!!
These folks are the best. Thank you so much for your help.
I received exceptional services; appointment availability, thorough explanation during each assessment/test, and of course the patience of each staff member to answer any and all questions.Awesome Job 👍😊👏🎉
Everyone at Bright Audiology is caring and extremely helpful. I was experiencing some hearing loss in one ear, and Dr. Pearson tested to determine the issues and provide solutions that fit my needs. She is totally professional and does not push you to purchase expensive solutions the way some hearing aid companies do. I recommend Bright Audiology for all your hearing needs.
I have worn hearing aids for over 30 years. Hearing aids are very personal items. In the past, I have cringed at the thought of getting new ones. I have learned that the audiologist and the support staff are the critical difference between a great experience and a miserable one.I chose to try a Bright Audiology for my hearing aids based on and my first visit and reviews I found on the web. Dr. Bright is the best audiologist I have ever experienced. She is a knowledgeable professional and used top notch, current techniques and advanced equipment to access my needs and match me with the best hearing aids I have ever worn. I adjusted to the new hearing aids immediately. Her staff is always pleasant, cheerful, and constantly working to be certain that, as a patient, I am satisfied. I highly recommend Bright Audiology!Getting new hearing aids this time has been a very pleasant and rewarding experience. Thank you Bright Audiology!!!!
I have had hearing aids since 2007 which I were fitted by another provider. After several frustrating experiences I was beginning to accept my limited improvement. Dr Bright was suggested and I reluctantly met with her. I am impressed with her professionalism, knowledge and experience but most of all, I feel she truly wants to help ME hear better. She has not tied herself to one supplier and I am testing different technology to get the best results for me. As she continues to work with me, my wife has been fitted and is wearing her new aids with great results. If you have a hearing concern, you owe it to yourself to have Bright Audiology help YOU.
The Doctors and staff are very friendly and helpful. It is always a pleasure to visit and learn from Dr. Bright and Shannon. The rest of the staff Jane and Barbara always greets you with a smile and kind words.
As always, my visit with the professionals, Lisa this time, was helpful. Lisa is efficient, knowledgeable, polite, and careful to meet my needs on the spot. My highest compliments on her service.Patricia PembertonP.S.Sorry it took so long for my review. The email got lost among others.
While taking my mother around town to meet appointments and fill prescriptions, her ear aid seemed to be acting up,so I called over to Bright Audiology and they told us we could drop the aids off. Having already been after hours that day we were sure they were to busy for us. When we got to Bright Audiology they invited us to wait while the technician tuned both aids and then proceeded to look inside both ears to make sure their were nofurther complications.
The staff is both friendly and professional, and Dr. B. Did an excellent job in explaining everything she would be checking. Not only is she thorough in her testing, her rapport with me, the patient, was superior! I plan to have my husband referred to her due to his ongoing ear issues!
Dr Bright and her associates are great! They are very caring and always help you out whenever needed. Thanks!!
The Doctor and staff were exceptional during examination, explanation of the results, consultation of hearing options available and insurance coverages.
I was pleased with the prompt attention and the competency demonstrated on my last visit. Thank-you for your contributions to my hearing.Charlotte Berglund
I am in the process of purchasing my 3rd pair of hearing aids from doc bright. I am very happy with the equipment and service. I have recommended this business to several people.
Dr. Bright has just been great. She takes the time to listen and knows what she is talking about. I have ringing in my ears and she is the only one who has helped me. I highly recommend her to everyone. It all starts with a hearing test. Thanks Bright Audiology!
I went for a three-month cleaning and inspection. This was done in a timely manner with no problems whatever. Very professional staff.
I can’t say enough about the staff at Bright Audiology to do them justice......including the support staff. I have been working with Dr. Bright for almost six years. She goes above and beyond to try to find solutions to your specific needs.
Awesome and very respectful ecperience!!!🙏😎Staff excellent, especially Dr. Gilmore!!!I sincerely THANK GOD FOR YOU ALL!!!
I have been very happy with everyone at Bright Audio and always feel that they are doing the best for my needs. Everyone is very nice and friendly,and its a nice and interesting facility.
Every one was kind and professional, got to my problem quickly, I highly recommend these great folks, thank you so much, Judy
Had hearing aids repaired. Staff is very concerned about their patients. Appointments are easy to schedule and staff makes sure that everything is clearly understood. Highly recommend Bright to others.
Very warm welcoming, very caring and professional, I will recommend it to anyone with hearing loss !!
Dr Barber was helpful and very nice. Jane was also friendly and. nice
Great experience. Everyone was extremely helpful, and answered each and every question I had.
Staff and Dr very professionals, I highly recommended this place . My daughter has an evaluation by Dr Bright she was very patient and caring. I am very thankful with her.
Always get good service. Warm and friendiy with a family atmosphere.
Very professional staff. Would highly recommend! David Harris
Great place. I reccomend it if you need hearing aids
Friendly staff and felt at ease whole getting my hearing tested.
My mother (Athelene W.) has always been pleased with the service & friendly staff at Bright Audiology.
Ive been a patient of Bright Audiology for 14 years or so and have had a very positive experience. Ginny Pembleton
Courteous! Efficient! Warm and friendly office and waiting area.
Satisfactory for the most part, but I did not get a satisfactory explanation and resolution to my concerns.
Great experience and knowledgeable staff. Very friendly too!
The staff and doctors are friendly. Very nice environment.
Great Doctor and very pleasant staff
The visit went very well Dr Barber understand that Gerogia had a memory problem.
Fantastic experience.....Outstanding people, services and environment!
Dr. Bright, Dr. Barbour and their staff are excellent! They have gone above and beyond to help me with my hearing loss and tinnitus. Due to my work as a Psychiatrist, being able to fully hear and undestand my patients is a necessity. Not to mention the positive impact improved hearing has on my marriage and family life. Although my kids miss being able to tease me about what i thought they said versus their actual words. I already had hearing aids when I moved back to Fayetteville 2 years ago. Due to the manufacturer, I had to find an audiologist who carried them, Bright Audiology was the closest office to Fayetteville. Since that time i have moved onto a different hearing aid, which has improved my hearing dramatically (Thanks to Drs Bright and Barbour). I cant leave a review workout mentioning, Jane, their receptionist, who is always pleasant, concerned and caring. By the way, they have fresh baked treats in the waiting room daily. Alhough I could be seen in Fayetteville, I will continue to drive to Sanford for my hearing loss needs. Simply put, Bright Audiology is the best!
This was a quarterly hearing aid cleaning. I was in and out in short order with friendly staff. Thank you.
Great experience, friendly staff
Excellent staff that truly understands hearing loss and will take as much time as you need to have your questions answered.
Everyone was very nice and helpful
Excellent staff!
I could never get in when I needed to and they had a hard time working with my insurance. They never could fix the issue with my hearing aids and I just gave up and found a new provider when I moved.
Since my credit is not good and they offer me a old hearing aid with is too big so I stop coming. I have hard time finding one because of my income
Very helpful and professional
It excellent
Great hearing