I would like to praise this dealership with the professionalism if their service department. My kids 328i had a bumper damage and imperfections on the body. I went to service asked for a quote. Cindy came and gave me a quote. The quote was very reasonable and impressively low for a dealership. They promised a delivery date. The car was ready as promised. I was dropped off and picked up nicely. Since the quote was so good to be true, I was so skeptical about the work performed. It was brilliant. All body imperfections were gone.I highly recommend this dealership before you talk to anyone, and mention you are paying out of pocket :-)

My experience when buying our new X7 was fabulous. We flew into the John Wayne airport, Crevier had a Jeffrey, one of the sales representatives waiting for us. He drove us straight to the dealership and Jeffery and Tiffany made our visit smooth seamless, we were in and out in a little over an hour and on our way home on our 6 hour drive. I recommend this dealership and my sales team.

This place was beyond what I expected. Everyone was very friendly and make the process very easy. Jeff in internet sales was awesome. It felt more like hanging out rather than anything else. Thank you again guys, now to come back and buy some car mats for my new Beemer!

Hi Wayne,We just wanted to thank you for making the car buying process a wonderful experience. The entire procedure from order to delivery went very smooth, and we appreciate your professionalism. Emmy can’t stop driving the car….it’s everything she hoped and more.

Saeed was my sales manager he was very thoughtful and patient. He is very knowledgeable about the cars and I ended up with a beautiful BMW. He went above and beyond and always takes my call. BMW is lucky to have him. Please give him a raiseMr.Lopez was my service advisor for my car. I was highly impressed with the professional report he gave me. He too was patient and knowledgeable.Also the ladies at the new car counter were pleasant and helpful.Great job!Kris

Had great experience with Amanda, she was very patient, thoughtful and willing to work every details with me. I was satisfied with the visit and was able to get 2021 x3 for my wife with very good price.

I was in the market for a new 4 series and since the used car market is very difficult right now, it was hard to find a good deal on a certified pre-owned BMW that suited my needs.After months of searching, I came across the perfect build at Crevier BMW. The right color, configuration, and packaging, all for a reasonable listing price. I am located in a different city, so I made the drive out to go for a test drive, and the team made us feel very comfortable with the whole experience, and I felt much less anxious making such a big financial move!If you choose to look at CPOs at Crevier, please ask to see Grace Matthews. She demonstrates very competent knowledge in each of the vehicles, and does her best to ensure that you get all of your questions asked in the most detailed manner. As I came from out of town, Grace made sure we made our visit worthwhile by making us feel at home, and doing her best to help us make our decision on the car.When discussing pricing and striking a deal, she was so good and keep us calm and collective. It did not take us long before we were able to get a deal that we could not refuse. Across the nation, there are lots of dealerships that will not give you the same experience. Grace made sure we got down to business, and allowed me to purchase my dream car with no uneasiness and no regrets! When running into any issues, she provided the best treatment, and was ready to help fix any thing that went wrong. She even personally delivered the new car to my home, outside of Orange County. Phenomenal service, and great job to Grace. Highly recommend if you are interested in a certified pre-owned BMW!

I had an amazing, unforgettable experience buying my first 2021 BMW M440xi at Crevier BMW! The salesperson, Brandon Lee, worked very hard and made the entire process smooth and pleasant from start-to-finish. He even went the extra mile to follow-through after the sale was made, responding promptly to additional questions that I had a week later. I couldnt be happier with my purchase and highly recommend Crevier to others based on my experience.

I cannot put into words how Jerry Barnes has gone above and beyond for over 20 years now to keep me coming back. He’s the man….period. Knows his stuff. Love you buddy!

Cost came to twice the estimate and had to bring the car back for an error they made that caused the check engine light to go back on. On top of that, they were not able to find out what was wrong with the car as it still does not drive right. Now have to take it elsewhere.

Wow, really impressed with this dealership. What put me over the top was how helpful Phil was. Phil overheard an transportation issue I was having at the dealership and was super helpful volunteering to drive me back to my house - very friendly and cordial too. I appreciate how he was so assertive in helping - I guess it comes with his background at Disney. Great Job Phil.

My experience at Crevier was A++. We were treated like super stars. And after receiving horrible service from another BMW dealership, it was a especially rewarding. I would also like to mention that our Salesperson Mason was superb. Can’t say enough good things about him and this dealership.

Had a great experience buying my first BMW. I was specifically looking for a particular color both interior and exterior. They had one available. It was perfect. Nate Garcia was patient every step of the way while I was deciding and debating on what I wanted. Not pushy or forcing me into buying. I would definitely buy another BMW at this dealership again. They have got a future customer when we’re ready to get our next vehicle.

Do not lease from these people! I was told I would have a $400 charge for a red scratch on the exterior… not happy but I get it. I get the final inspection report and there is a $1,416.37 charge and they said they had to repair the internal door panel. The kicker was no charge for the red scratch but boy they want almost $2,000 after their turn in fee. I did the pre-inspection as well. What a joke. Never again will I buy a car here and definitely not lease.Update, the dealership passed the buck to someone else and the bank is saying I need to talk to the dealership. Absolutely worthless! Never again! I wish I knew my recourse on this dealership and the lease return (that they did BOTH inspections).

PETER LAM is the man!! We so dreaded buying a car from a dealer, but Peter ( Crevier) made the experience great!His professionalism, knowledge, honesty and caring manner ensure that we will recommend Crevier to all of our friends. Thank you again Peter for a great experience. We LOVE the car!!!

Everything was great! I highly recommend

Crevier BMW has been my go-to for a few years now. Every experience has been pleasant. The team is organized, professional, down-to-earth, and willing to make sure you are confident about your next car.I worked with the online team, Jeffrey was a rockstar and had everything ready to go when I arrived since we worked through most of the details electronically. No surprises.It’s the customer service experience that keeps me coming back.

Without question, this was the most streamlined purchase ever. Brad was super helpful from our initial conversation through vehicle pick up. We would definitely recommend Crevier as a premiere dealership.

My sales advisor was AMAZING! If you ever get a BMW you need to see Saeed Zargham. He made everything easy and was a pleasure to work with.

Called more than five time in three days Just for asking some questions regarding the extension warranty for my car and dani never called me back never, nobody called me back I left over four time message voice mail nothing’s

The overall experience was good. Rick is a fair and knowledgeable “closer”, and the finance manager as well. Alan could stand a bit more energy and enthusiasm during the initial process, but was thorough in his follow through. Tiffany was not present during the sale but followed up to make sure it went well.

Jason (sales person) was excellent straight to the point honest with no bs That other car sales people do. Ask for jason if you want the best car buying experience. I cant remember the financial persons name but he was just as awesome.

My friend told me about her experience at this dealership. I advised her to get the Attorney General of California involved. BUYER BEWARE. Do not buy a car from this dealership. They claim to be the Number 1 BMW dealership in the country. Anyone can pretend to anything they want to be and call themselves the best. They’re nothing but dishonest money hungry sales people. Stay away from this dealership.

Two weeks ago, I took my M5 for the brake fluid service but later on they asked $3000 for fixing the cooling system leak after the inspection. Advisor Dan Cao confirmed that that was the only concern they found, and everything else was good.After I paid the car to get repaired and I thought it was ready to go, I was wrong: the check engine light was on out of nowhere. I have no choice but to left the car again at this place for a diagnosis.Advisor Dan Cao tell me is not their fault that the check engine light was on after the car repair. He denied that they messed up something when the technician replaced the engine cooling system. This place is definitely not trustworthy!

A really nice no pressure car buying experience. Please see Anthony Dang & Megan Quezada for your certified prescription-owned car needs. They are the best!

I brought my first BMW from Crevier BMW yesterday. I am so excited. Everyone was so helpful from Hernan who scheduled my appointment to Julio who had everything ready to go to Danny who helped explain my financing thanks Guys for making the experience great I’m looking so cute in my X1

My experience at Crevier BMW was very respectful, patient, and accommodating. The sales team is very experienced, honest, and polite. I appreciate the simplicity, And feel they definitely deserve their reputation!

Crevier BMW one of the best dealerships in the OC!They were professional, knowledgeable and very efficient. I don’t like negotiating price at a dealership, I always do it online and just come in and sign. Since we came in to test drive and we found a car that we liked, I told them I do not like to waste time on negotiating, after that they made the process go so fast, I was very impressed. I definitely will be back to get my next car here!

First time to be in this dealership but they made me feel at ease and comfortable when we came in to their office. Chase K., the advisor, explained everything we needed to know in buying a car from them. The negotiation was super straightforward and quick. Also, they have lots of cars to choose from. I would highly recommend Crevier BMW to my acquaintances.

Great service. Marlene Tapie has handled our car needs dormant years. She is the best.

I stopped by to see a car about 30 min before closing of the store and I met the most unenthusiastic careless salesman. I was approached with Can I help you? The salesman didnt even have the courtesy of introducing himself. I was given some numbers on a lease at his desk, and I was told the 1.9% APR purchase deal that BMW is offering as an incentive is THE BUY RATE and he has to mark it up at least by a quarter of a point. I have bought many cars but I have never had a dealer try to markup a Manufacturers subvented rate. This is clearly lack of training along with lack of motivation. I have been servicing my car at this dealership and their service department is top notch. Too sad sales associates like this will cost Penske Automotive lots of money. I understand the shortage of cars these days, but that shouldnt justify the way prospects are handled. There was no meet and greet, there was no offer to show grab the keys to show the interior of the car, and absolutely no attempt to try to capture my business. Needless to say, the guys gave me a bunch of number and needless to say didnt even ask my name.I was going to give 1 star, but the service guys are working too hard to take the blame.

Never have I had an experience of this caliber before. Julio made this a seamless and streamlined process. He was extremely empathetic and knowledgeable about numerous questions that I had on my mind. Cant see myself going anywhere else in the future from here on out. Appreciate Julio and the Crevier Team!

Went back to get my third BMW from this dealership. We were helped by this very rude sales person. Not listening and allowing to talk and keep saying she has another customer in an hour. Decided to go with another sales person since nothing was signed yet. Other salespersons said we can but her manager ( both from same country) did not allow it. Car was not washed before delivery and nothing was explained about the car. Later called to talk to a financial manager. I was directed to this person who kept denying he is the financial manager yet the front desk saying he is the one. A total S..t show.

This is my first BMW vehicle purchase and the experience was great.I wanted to test drive two pre-owned certified X5s. It was very easy to schedule an appointment and received confirming text messages. Everyone was very friendly and no pressure. We quickly decided on which one to purchase. The purchasing process was easy and was completed in a timely manner. We highly recommend Crevier BMW!

Santiago Cordoba is professional, authentic and responsive. I did not feel pressured (in the traditional car buying sense) while purchasing my vehicle and wouldn’t have purchased from anyone else after my introduction to him, Crevier BMW and my vehicle. I made the trek from West Hollywood to Santa Ana result of Santiago’s efforts and he has remained personable and quick to reply even after the deal was done.

Recently purchased a vehicle from this location and had an amazing experience. I wish all dealership experiences were as smooth, anxiety-reducing and helpful as this location. Paul Shin assisted me and his customer service was amazing. He was helpful, funny and stayed late to make sure I was taken care of. Promote Paul, give him a raise or bonus because he rules!

I had the absolute worst experience with them. They normally do a really good job and I do usually get my car serviced there but yesterday they were not great. I would’ve just let it go except that the technician that took apart my car to change the headlight literally left the cap on top of the engine. After he didn’t know how to open the hood then ran around asking his friends what to do, he finally said it’ll be 200 bucks to change the headlight, I politely declined and then he didn’t put it back together and just left it there . So today when I went to go change the headlight which by the way took two seconds and would not have been worth $200, I noticed the cap was just sitting on top of the engine. And you know I wouldn’t of even asked them to change the headlight except the lady at the parts department told me that they would change it for free. So needless to say they were super rude, unprofessional and left my car apart without even telling me. Not only that he had me wait half an hour until it was 5 o’clock to then tell me the technicians are done at 5 o’clock. Anyway I never plan to go there again, they were really awful and they made me feel kind of terrible and extremely uncomfortable. Don’t go there who knows what else they will leave hanging in your hood without telling you.

Buyer beware- this dealership WILL NOT sell you a car unless you see it yourself in-person2 year old Range Rover. Clean carfax. I requested a PPI and then ship to NC. They refused to do it. They told me(mind you this was 4 hours after initial contact, after videos were sent, etc) that they WOULD NOT ship to me without me flying to CA from NC to see it myself. I’m a businessman. I don’t have time to fly across the country to look at a vehicle. Nobody doesI was literally wire-ready; I have the money ready to wire for this car. They still requested that I fill out a credit application for some reason?I’ve bought and sold many cars sight unseen. In fact, this is the largest manner that cars are purchased- shipped sight unseen. Thousands of cars are sold every week dealer to dealer, through auctions and wholesalers sight unseen.So I’m not sure what this dealership is hiding with this Range Rover. But if you are out of state and looking at a car here, forget it unless willing to fly inRick was the manager I dealt with. Thanks for wasting my time Rick

Amazing experience purchasing a new vehicle at Crevier! We ordered an X7 through Jeffrey and his team. Despite some challenges due to Covid the vehicle was delivered and Jeffrey gave us far better service than I have ever experienced purchasing a car. Thank you all at Crevier for getting us such a great car and amazing deal.

Very kind and honest also large selection if can not find there you can not find in us.Peter lam was super kind sales person.Thanks Peter

Santiago was absolutely wonderful to do business with. Quick, responsive, and willing to take the time to go through details and nuances of purchasing my vehicle. He was polite and made the car buying experience a joy to go through. I will 100% recommend this location and will be going to Crevier for any future car needs!

My Service Advisor, Eric Li, deserves a raise! I brought my car in for its scheduled service and decided to also mention an issue that my BMW had been having since I took delivery. Eric really took the time to understand the issue in order to write a detailed note for the service technician to accurately diagnose and rectify the issue. After the repair had been done, he followed up with me explaining to me that they were able to recreate the issue and went over exactly what needed to be done to address the problem. Very happy with the level of service I received from Eric and will make sure to request him again in the future!

I went to Crevier BMW looking for a used car. The lady at the desk kindly directed us to the used car building. Julio greeted us and helped us sort through the abundant inventory to find the cars we were looking for. Our test drives were great and we were able to see our two choices side by side. Once we made our choice he helped walk us through the paperwork and handed us off to the finance department. They walked us through the different warranty choices. We drove away in our amazing certified used X1 fully satisfied. I absolutely recommend this dealership.

I bought my first CPO BMW X3 today and had an VIP experience.Initially I connected via email with Megan who replied all my questions promptly and and make the deal happens. The seller who took care of me, Jason, was super as well. He also answered all my question, gave us space to make an decision, and went above and beyond to make sure I was even with my bluetooth connect before leave the store and well informed!Lastly, the financial guy, forgot his name =/, gave me excellent tips about the warranty and no pressure to buy them. He also gave me great rates! Great team! Hands down! See you again in a couple of years!

This place by far is the best BMW center in So Cal. Best prices and the outstanding service. Eric Li took care of the mechanical problem my car had and fixed while communicated w/ me during the process. Five star.

Paul Shin and Laurie were amazing helping me to buy my CPO BMW X1. Paul went above and beyond picking me up for the train from Los Angeles and showing me the features of the car. Thanks Paul. I would give the dealership 5 stars but didn’t like the financing lady. I was told one thing and then because I didn’t buy the warranties the finance person would not give me the deal originally to get me to finance with BMW. Next time I will use my own financing

Had my brand new m4 inspected on paint in this place two weeks ago. First time going here the SA Paul was not helping at all. He made empty promise. I had to call BMWNA to get involve to schedule an inspection.Dropped off the Vehicle on July 6th for Paint inspection, told the SA where needs to be checked. two days after I received a call telling me the vehicle. I asked the SA was there any written report to show me the inspection. SA told me they cant share me. I was thinking whats the point for inspection? long story short, this place is careless for their customers

My husband and I cannot recommend a car dealership more than we can Crevier BMW! We are so happy with our whole experience there. Originally, we went to Irvine BMW and they were terrible! We went to Crevier BMW next and Brandon Lee immediately helped us. He has worked at that BMW for serval years and has now gained us as forever clients! We also just had our car serviced for the first time last week and the whole service experience was wonderful as well. We had an easy and quick appointment for an oil change. From the phone conversation to making the appointment, to Michael Lopez helping assist us, to the rental car, to the front desk was excellent. The manager of this dealership is doing a phenomenal job leading his team. We appreciate your hard work and are very happy to be your clients.-Susan & Daniel Max Vanhoose

Faraz Louise was great to work with. Came from another state to purchase a vehicle and it was a very smooth and easy experience throughout working with him, my trade, and going through finance. Would definitely come here again for a future vehicle.

I LOVE THIS PLACE!i got my bmw x6 for around 10 months now and i LOVE IT!

I was in the market for a Certified Pre Owned BMW 340i for months.My search began at California Beemers in Costa Mesa, where they had many bmw to choose from. But excessive dealership markups and hidden fees kept me from closing a deal. Their advertising online is not what you get as soon as you walk into the finance office.I am glad I was patient and found Crevier BMW in Santa Ana. They had the exact car I was looking for and we were able to close the deal in less than 2 hours. A deal I was happy with! Best feeling ever is walking out knowing you did not get scammed. The financing was quick and the whole process was easy! I was able to test drive the car for a solid 30 mins to really get a feel for it before making a decision. I didnt feel pressured into signing anything. Highly recommend this place to anyone in the market for a new or used BMW. I will definitely return in the future for my next BMW.SHOUTOUT TO ISRAEL HERNANDEZ w/ Sales

I connected with Jake Saylor online while I was looking for an M440i from a different State due to my horrible local experience. Jake was transparent and didnt BS me. I knew the numbers, told him what I was looking for and flew in the next day to lease a beautiful vehicle, beaver grille and all. They treated me very well, deal was very fair and I shockingly had a great experience leasing a car. I recommend Jake and his team 👏

Really great service. Highly recommend this dealership!!!

I purchased a 2018 530e from this dealer. This dealer gave me a deal on my car. Salesman Armanda is warm-hearted and helped me a lot.

Just sell that car....I am a return client of Crevier and Im very sad to say my service was not the Best like my first purchase...My lease on my white 430 series has came to a end, the least ended in March and due to the Pandemic I was told that we were giving a extra month on car until things were figured out...So in May we purchase a 5 series our salesman was Julio Rodriguez 🤔...We spoke several times prior to purchase sending in proper paperwork to help sell move along smoothly...We told salesman that we had some late fees our vehicle and would that be a problem his reply was no (No Worries) Julio Rodriguez also mentioned we will probably have some Disposition fee of about $350 we were glad to here this great news...So on May 9th we purchase car and was off to a great start until late August we received a bill for over 2,300 remind you car was purchased in May so yes we were very surprised that salesman Julio Rodriguez Blind folded us my giving false information to achieve this sale...This was not a great Business Deal for us 😕 and now we are being put in a bad situation due to im laid-off from this Pandemic...Im sure that things are hard for all at these difficult times but dont mislead to make a sale...as things wernt hard enough I guess we will have to figure it out....

Quick and easy. Got a great deal on an awesome car. Mark was super knowledgeable and made buying my first car an enjoyable experience. No extra fees and no bs. Thanks again guys!

110% recommend the store! Saeed Zargham at BMW sales is absolutely a unique character. he helped me with my 2 vehicle leases. he goes above and beyond to beat customers expectations. very helpful, transparent, honest, and knowledgeable expert in BMW products line. he should to be promoted!!

Just ordered my 2021 BMW M3 through these guys. I have to give a huge thank you to Mr. Brandon Lee. He went above and beyond to accommodate my needs and demands. I could not ask for more. Theres a reason this is the third BMW my family has gotten from Crevier. Now, let the waiting game begin for the arrival of my car.

Staff is cautious due to COVID, knowledgeable, helpful, and efficient. I continue to use this dealership, even though there is a closer one.

Julio (my sales guy) and Lucy (finance person) were AWESOME and made my experience very easy on my part. They were honest and friendly and answered all of my questions. I would definitely recommend them to friends and family.

I have been a happy customer for 17 years and Crevier BMW always provides exceptional service. Leasing my BMW with Jerry Barnes at Crevier is always a pleasure!!

Teddy is a good dealer. Very kind, nice and patient!

Great service, and special thanks to Peter and Danny at pre-owners and also Amanda in new vehicle department.

Paul was my sales person and I have to say he made it very easy and no sales tricks as well. The price was the price and there was no ad ons. I got a great deal!! Call and ask for Paul Shin!! You will be happy you did!!! Thanks Paul loving my ride👍🏼

Star rating 0/5 why? Very bad service. My son brought my car there 2x BUT they did not fix the chair problem of my X7 after keeping my car at their dealership for 2 weeks. Now they said they ordered the chair from BMW and told me it will arrive in 3 days but it’s been 2 weeks since they placed the order and no follow-ups made.The worse thing is, while my car was supposed to be parked at the dealership while they are fixing it, the mechanic took my car home and parked my car on the street overnight from 6:43 pm until the following day at 7:00 am. This is illegal, they can not take their costumer’s car home!!!!I need the manager to explain this! Otherwise I’m going to report them to BMW headquarters and Better Business Bureau. Or should I get my lawyer to settle this down?

Took in my 2007 BMW 335i for a diagnostic and warranty repairs. John Thatcher was my service representative. He was very informative, polite and a good listener. My car does have aftermarket modifications and he gladly made sure nothing wrong could happen to my car accidentally by writing down notes for the service techs. While my car was being serviced I was given a x2 m35i loaner car. Great loaner car ! When the services were completed my car was returned cleaner than in the condition I brought it in .They waxed the exterior as well! . Everyone I came into contact with at this dealership was professional . Would highly recommend this dealership to all bmw owners ! Thanks again John

Really great dealership and Wayne was so helpful. I love our new M340i, such a pleasure to drive.

Excellent service from Saeed and Lawrence.

I wanted to say thank you to Jeffrey Zheng and his team for making my purchase so fast and easy. Jeffrey communicated very efficiently. He gave me all the information that I needed and when I was finally ready to come into the dealership I was in and out in no time. I would definitely recommend reaching out to him for your next purchase. Excellent service!

I went in to buy a new car today. I was there for over 1/2 hour, without so much as a hello. They obviously don’t really care about customers. I’m taking my business somewhere else.

I brought my 2020 BMW X2 M35i to Crevier BMW for my first service on 9/3/20. When I picked up my car after the service was done, I immediately found that there were unknown stains and drips all over the panel of my center console. There was even one drip on the passenger side seat as well. Additionally, something like a hair cover was spotted on the passenger side seat.Before I own a BMW, I had a 2017 Honda Civic. Similar situation never happened to me when I brought my car to a Honda dealer for service. The quality of service at Crevier BMW is simply not acceptable.

We picked up our first BMW last night and the experience at Crevier (Santa Ana) was outstanding. Our salesman, Peter was very patient, transparent and made us feel comfortable from the get go. The whole crew went above and beyond and we can’t thank them enough.

Amazing cars. zero customer service. Manager dont even bothered himself to came speak whit us

Everything went great! Mark was super helpful and friendly. Thank you!

Saeed has the best customer service. I had a great experience with him. He is very helpful and knowledgable. Definitely would recommend him, he made the process go by very smoothly.

Thank you to Saeed and Peter. They’re so helpful, patient and I had a great experience with them. It’s my first time driving a BMW and so happy with my new car. Don’t hesitate to reach out to them for all your BMW needs.

Just wanted to give a shout out about the quick response from my salesman Chase Knaup, I inquired about a CPO Certified 2018 BMW 540I that was on the website but had no pictures, within 15 minutes I received a call & Chase sent me pictures via text, keep in mind this was approximately 6pm,, booked a appointment at 10am the next morning to view & test drive he had everything ready due to my limited time frame he also mentioned he had a extremely high optioned black 540I that also was new inventory with no available pictures, so I eliminated the first one looked & drove the second one,, kept in contact the next day & ended up purchasing the second 540I, made a appointment Sun at 10am, to finalize the purchase, everything was smooth & professional, Chase even had the car re waxed for delivery..,, If youre looking for a used Certified BMW look up Chase Knaup .. Thanks again R.Rhodes

Great service experience! Eric was very helpful and communicated everything that needed to be done with my car concisely. Would definitely come again

I went in based on the good amount of reviews this dealer had instead of the one down the block from me. It was definitely a mistake. I took in my 2008 BMW 750li for a simple recall but as soon as I received my vehicle things were wrong. The windows would not go up or down on all 4 sides and as soon you put it in drive and let go of the brake, alot of errors appeared stating that there was an electrical issue to stop slowly and please take it to the nearest bmw dealership which i currently was. I went in to let the service advisor know Mark about the windows not rolling down and pretty much got treated as a liar and to bring my vehicle back once one of the managers call me to see what could be done or if anything will be done. I told him I did not feel safe at all driving the vehicle not knowing what else got disrupted which he insisted just to take it and I will get a call back since he said no managers were available to take care of my concern. I went back to my vehicle to move it out of the area and as soon as put it in drive all the errors appeared and saying to basically stop driving. I went in again and told Mark to please come outside with me to see what I am seeing. Only then he took my concern seriously and I told him I wasnt taking my vehicle back which he then agreed. The next day I received a call stating that my vehicle was ready which I finished a meeting to go straight to get my vehicle. At this point I was worried about it and thinking the worst. Mark stated they didnt update the software on all the modules which is the reason the windows wouldnt go up or down and the reason all the warnings appeared but that all was fixed. Getting treated as a liar and wasting and yes wasting alot of my time for their mistake. I will never be back to Crevier BMW and it has left me with a very sour taste to even consider bmw for a future purchase. As I got to my house I decided to put some music and that is when I noticed my cd changer was grayed out and could not select it. I tried playing a DvD to make sure that was working and ofcourse it wasnt. So yes they downgraded my vehicle since all was working either on purpose or accidentally but they still did it. I am done with crevier so I am fixing these issues they have created elsewhere since I do not feel safe leaving my vehicle with them. As well the original reason i went in which is the recall they stated nothing got replaced only a software update is all they did. My door still acts closed but yesterday night going to a restaurant one of my family members put their hand on door handrest and without doing anything it opened which scared them. Not the safest thing and that was the main reson for the recall fix which didnt happen either. I do not know what I will do with this vehicle at the moment I will have to take further action to what is advised. Just steer away from them and dont go through and treated the way I did.

Excellent service and huge selection of quality used BMWs. Not my first time working with them and it won’t be my last. Thanks for the great experience.

George R in service is great! I drive 40 minutes just to get my service done at Crevier!

We have been in the market for an X5. We had test driven many others, not at this dealer, and were sadly disappointed with their care and concern for their vehicles, which led us to Crevier. We were completely shocked with the vehicle. It was nearly flawless condition for a used vehicle, and it was washed and vacuumed waiting for us to drive outside when we arrived. Absolutely no pressure from Israel to buy, and the transparency on documentation was on-point, I didn’t even have to ask. Out of all my cars purchased, this was by far the best experience (well besides getting me dream car)... I would highly recommend them again.

Best customer service ever.Love love mu car

Our buying experience at Crevier with Tobias was absolutely the easiest purchase I’ve ever done. And the car he ordered was a combination we hadn’t thought of, but so spectacular and unique. Thanks Tobias!

STAY AWAY!!!!! They will do anything to make a deal, lie, and promise things that they cannot deliver. I will tell you Ive purchased many vehicles and never been treated the way Crevier BMW has treated me. Do NOT purchase from them.

Professional, efficient, friendly and great customer service.

First of all we my husband and myself would like to thank Michael Lopez our service advisor. We have been going to bmw to service our x1 since we purchased it. And Mike has been our advisor since day one. When we drop off our bmw we dont ever have to worry about a thing Mike always takes care of us. We have had other advisors to deal with but there is nobody like Mike He is friendly and is always smiling no matter how his day is. He actually treats us like family not like just a customer. Again thank you Mike for all the hard work you do taking care of us. From the SOUSA family.

Normally dont reviews but in light of the great service experiences with Jason Beers warrants this review. I travel quite a distance and really can go to any other BMW dealer for service but make the trip to work with Jason. Hes very knowledgeable and ensures any issues are addressed with a level of professionalism that keeps me returning to Crevier for service. Thanks Jason!!

Seamless and Exclusive experience with Jeffery and BMW Crevier. From the first appointment to taking the car out, Jeffery provided the most swift and efficient choice and necessities to take my new BMW X5 45e. Other staffs were also kind and supportive even at this COVID-19. I would strongly recommend Jeffery and BMW Crevier if anyone is look for the BMW.

Peter Lam is a great sales representative, patient and hassle-free. Our finance rep was also excellent and was pressure-free. I recommend Crevier BMW to anyone looking for a BMW. Fair prices and great service so far!

Israel Hernandez worked with me well to get me into my BMW 328i convertible. Great communication after the sale.

If youre looking to trade in a car this is not the place they offer you cents for your trade in they give you offers like half of what youre vehicle is worth

This is my third time purchasing a car at Crevier BMW. It is a wonderful experience at the dealership as always, Outstanding service.The service department as well is exceptionally great. . I will continue to buy all my cars there as well as my family after what we’ve experienced. Mason gave exceptional service, above and beyond.

Great experience here. Took my car in for a repair due to my keys not working. They found the problem provided videos and kept me in the loop at all times. Although paid a bit more for other issues discovered my car came back to me in working 100 condition. Mike Lopez service department was phenomenal. Had some side issues with my car later that he worked out with me in a very professional and caring way. Ppl are nice and fast working. Love this dealership

Chase did an excellent job and we had a seamless transaction. Love my new X5!! Thanks Crevier!

We had a great experience purchasing a vehicle at BMW. The entire procedure was smooth. Our client advisor was Julio Rodriguez. Since the beginning, he was on top of everything making sure our experience was quick and efficient. He even followed up with us a couple days after the vehicle purchase to check how the car was working out for us. Great customer service overall!

Chase Knaup was by far the most professional, easy going, understanding car salesman I have ever come across. Make sure to speak with him first!

Customer service was excellent. Rafael did a great job at keeping me up to date on where we were with my service. He answered my questions quickly and always gave me a call back when I needed something. I love my 430i grand coupe. It was a really nice feeling to not only love the car but appreciate the stellar service as well!

Alex was great. Easy buying process and got in and out quickly.

Leased an i3 from Crevier. Upon returning it I was told I had $1500 in damages due to wear and tear. I refused to pay and walked out. Got an updated bill from BMW for $0 wear and tear. Crevier was trying to pressure me into writing them a check for no reason. I hope this doesnt happen to other people. Crevier, you lost me as a customer for life.