Over priced! Brought my blower to get starter string fixed charged me $45! Green Thumb only charges me $15.

I have only ever had positive experiences with this shop. the interior is small they have an outdoor area with a lot of stuff as well Im sure it gets crowded sometimes however Ive always been helped quickly as possible and they know their products. Today I went in for a couple parts for a Jameson pole pruner. Youre not that easy to find in stores and theyre probably the best A-OK on Milpas in Santa Barbara has them competitively priced.

It seems everybody in there had their full attention but me I wonder why

Came from out of town to then closed early. Unacceptable.

Great selection of equipment. Friendly service.

Needed my chainsaw repaired, hours of operation said open til 5pm. Showed up at 3pm, with a bunch of other people and no one in store. Found a better place in Goleta. Go to Gonzos.

Incredible selection, courteous staff.

Jim has the Montecito gardeners, doesnt care about any one else. New guy Rene is either deaf or rude. Find a place where the customer gets help without begging.

Im not surprised the last guy walked out with all new equipment. my experience is they dont really want to repair your old stuff, just want to sell you new stuff. the girl at the counter has been trained to say its your carb, cheaper to buy a new one without even starting your equipment to diagnose it. make sure they at least check your spark plug ($5) and air filter before you spend big bucks on something new.

One star is a stretch for this company. As an Arborist and commercial tree care service owner with over 30 years experience in green industry, Ive never encountered a debacle as this crew. From the owner down, absolutely no customer service and they are just downright rude! Be prepared to lose time and money. Well worth driving to Ventura or even L.A to avoid a mess here. Please.... somebody open a competent, customer friendly saw shop in the 805. You will do well

Awesome place. I recommend this place to any arborists or gardeners.

A great place to get your blades sharpened !

Excellent customer service and great selection.

Answered right away, and asked if I could hold... no problem but was left on hold for more than 10 min, that’s when I hung up. Who knows hold long I would be waiting.....

I brought in a weed wacker to get it repaired. They told me it would be ready in about a week. Three weeks later, still had not heard anything from them so I went down there. It took a long time to get their attention and then longer still to find my weed wacker. They said the problem was the carb and that it wasnt worth fixing. I saw the sign on the wall saying that it cost $25 for an estimate but I think they could tell how irritated I was with them not even getting back to me and generously said they would waive the fee. I got my weed wacker back but they had neglected to put it back together. I think they only want to sell their expensive Stihl equipment.

Helpful staff.

I bought a pressure washer online with a Honda motor. It came with a crack in the oil pan. The place I bought it from would not fix it and referred me to AOK Mower as the local Honda dealer. Although they were a little upset at having to fix the crap I bought online, they did repair the motor at no cost. They will get my business in the future.

Still waiting for my parts.

Very good friendly cordial and I found what I needed excellent place the tool you need they have it

Good tool but it is a bit expensive