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NAPA Auto Parts - Genuine Parts Company
3380 Edward Ave, Santa Clara, CA 95054, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
Ja
Review №1

Went there the other day and needed car looked at.as always they were super helpful.Carlos helped me and he had great customer service.thats why I continue my business there with them.

Kl
Review №2

Great service. Good price for high quality parts. If you want your part to work the first time..you buy it here.

Jo
Review №3

Great customer service Carlos went the extra mile I drove a long way he helped me out even gave me a hat and the rest of the crew was just as awesome where is all the great customer service went.... Napa

Jo
Review №4

Nice people, professionals. Staff is experienced enough to provide a comfortable shopping experience. Will come back

Or
Review №5

For all your genuine motor vehicle parts and accessories.

S
Review №6

I almost couldnt find it because the shop sign was very discreet. If there were guards posted outside, it would look like a dispensary. I come here for Liqui Moly products. One of my cars burns and leaks oil like a Bimmer. It is not possible to get ignored by the staff. The public area is so small, you cant hide after you enter. Whatever is not on the shelf can be located by staff from the massive warehouse in the back.

Ni
Review №7

Great customer service. Finally a NAPA store willing to accept my return.

Ka
Review №8

Great group of young men ! Some of the best customer service Ive had in a long time ! Customer for life! Thank you!

Ry
Review №9

Friendly service even though they didnt have the part that I wanted.

S
Review №10

Enrique was the representative that assisted me with customer service, I was extremely impressed. He was knowledgeable, very helpful and a provided me with a great customer experience. I would confidently recommend his assistance and for any future need will return to this business.

Pa
Review №11

Called ahead to check on some parts needed for my Vette, said they had what I was asking for, went to purchase and pickup, was quick and easy .I always check in with napa auto parts first before anywhere else and never been let down .I do like this place 👍

Ga
Review №12

When @$%*Zone or O+#!!$ dont have what you are looking for, I almost ALLWAYS find it at NAPA!!! They will search Local, State, Regional, and National supplies and get you part(s) here, or reserve them for you to pick up. EXTREMELY knowledgeable... kind of reminds me of the Good ol days. Honest Service where the customer comes first, if not always right!

da
Review №13

I deliver parts there sometimes there are two men in a lovely woman that works there theyre always anxious to help us and get the parts you need so you can be on your Merry way vroom vroom!!

Gr
Review №14

Awesome staff seriously, the guy with the 350z and the older gentlemen that helped me were amazing. These guys are the best, extremely knowledgeable too. I thought I knew everything about cars but they taught me something.-the guy that came for the Infiniti sway bar links

Da
Review №15

Place poor location, but good service

Do
Review №16

My new car battery wasnt acting so new. My car and I took it back. No problem getting a replacement battery. No questions asked after seeing the AAA print out on the battery. The internet said that NAPA would remove and install the new one. Not true, that internet can be such a fibber! So here I am in a dress going to replace my battery right there in the parking lot. I have a 3/4 and a 1/4 ratchet but my sockets are 1/2. The discount rack purchase let me down, darn it. Long story short a lovely, kind and handsome gentleman came to my rescue. He had all the right sockets and ratchets. Replaced my battery lickety-split and I was on the road again. Thank you to all those great guys that just want to help a lady in a time of need. It was a great adventure today.

Gu
Review №17

Great professional service and easy going attitudes will definitely be new loyal customer!

Jo
Review №18

Best parts store around. Great staff and service.

Jo
Review №19

Came here at 3:50 and they were closed. Nice to see store hours are kept. If my company didnt have an account with them I wouldnt shop here.

Sh
Review №20

NAPA Auto Parts is so much more straightforward than OReillys.no frills no-nonsense just friendly completely knowledgeable staff.

Ji
Review №21

That place was awesome they have a Napa Gold oil filter and it got the best rating out of any oil filter and it was in stock and the counter person that helped me I could not ask for more he was told me some Marvel Mystery Oil Im always going to go there now

Ro
Review №22

This guys are so gently

Ai
Review №23

Always helpful customer service.

El
Review №24

They have my parts or get them in short period great to work with them

Ke
Review №25

Very good experience at NAPA today. I needed an ignition switch for my 1993 Country Coach Affinity. The young man at the counter was able to look up my vehicle by license number and VIN. Got my part and finished the repair in time for Sunday afternoon barbecue.

An
Review №26

Helpful staff and great prices in a small location. Most stock is in the back so youll have to ask for it.

Je
Review №27

Super helpful staff! They helped me diagnose the issue and offered suggestions that had a range of prices, no pressure. I wish there were more Napa stores in the area though because this one is off the beaten path.

An
Review №28

Excellent customer service

Er
Review №29

Helpful with a good selection of tools. I keep forgetting to see if their ratchet rebuild kit will work with my gear wrench.

St
Review №30

Ask for Nathan. Great customer service.

Ti
Review №31

Great customer service both times I’ve shopped here including proactive help caring large items to my car.

J
Review №32

Decent little shop but great customer service

Ju
Review №33

Small store, almost thought it was just a distribution location.Friendly sales associate at the counter will definitely be back to that location again

We
Review №34

Knowledgable & friendly staff. Very wide range of parts & products. Napa is the only place i know of that carries parts from 1956 on hand. Bravo Napa...

Ri
Review №35

Nice out of the way auto parts store a little slow theyre understaffed prices are good and their parts are good

Lu
Review №36

Is a small store, but it has good service. I was able to find what I needed.

jo
Review №37

Napa is awesome. Nothing else said.Awesome.

An
Review №38

Fast and friendly customer service. Very helpful!

Is
Review №39

If I could give them negative stars I would ordered parts from them had no idea what I was talking about when I got here dont ever come to this store terrible customer service fat guys just sit on there ass and eat

ra
Review №40

Theres a Napa Auto Parts on Monterey Road they fly the colors but theyre not a true blue NAPA Auto Parts. As far as Edwards NAPA Auto Parts theyre the bomb Perfect good group of guys. NAPA Auto Parts is the best putting Parts on your vehicle. AutoZone OReillys they all went downhill

Ja
Review №41

Great service, helped me find the part I was looking for when I only knew the symptoms.

Ry
Review №42

Small storefront, but very good auto parts store. Great service and pricing and brands, will definitely return again.

Jo
Review №43

Very knowledgeable sales people, and good prices

Je
Review №44

Excellent customer service provided by Management

Vl
Review №45

Competent guy, has everything I needed.

E
Review №46

Great service and always found parts

jo
Review №47

Good source for hard to find parts.

Bo
Review №48

Great service and had the item in stock !

Om
Review №49

Internet say store closes at 6pm when they actually close at 5:30pm drove all that way for nothing...

ti
Review №50

I had to change battery terminal. Got the wrong model part and was able to return after 10 days

El
Review №51

Be prepared to wait unless Larry is at the counter.

Ri
Review №52

Excellent customer service

Ro
Review №53

Sold me the wrong part, then closed early.

He
Review №54

Because it a nice place to shop

Da
Review №55

Great price of the oils 1

Al
Review №56

Good service

An
Review №57

Never knew this was here

Ma
Review №58

Great service, knowledgeable

An
Review №59

Always has what i need

je
Review №60

Very helpful

Ma
Review №61

Great

Th
Review №62

Helpful

ya
Review №63

Good

Da
Review №64

They had it

St
Review №65

Car

Fe
Review №66

The staff that attended me was super friendly and listened carefully to my questions from 10 this young man

Do
Review №67

The owner of the place is very friendly

Al
Review №68

Good prices and also have a painting service you get the color you are looking for your car or your project that you have in mind working and responsible people who have in this place I recommend you tell them that I recommend them I am afraid of mountain view CA

Ro
Review №69

Good service and lots of modern variety

Ja
Review №70

Auto parts

Information
22 Photos
70 Comments
4.5 Rating
  • Address:3380 Edward Ave, Santa Clara, CA 95054, United States
  • Site:https://napaonline.com/stores/ca/santa-clara/3380-edward-ave?cid=pl_yext_gpc_GenuinePartsCompany_37973
  • Phone:+1 408-327-6272
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:8AM–3:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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