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Advanced Auto
1025 Water St, Santa Cruz, CA 95062, United States
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Advanced Auto
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Dy
Review №1

Exceptional operation these fellas are running here. Ron is an extremely helpful man who seems to value service more than the cash money. His mechanics are all very friendly and seemingly happy to be doing their work... Not to mention top tier PROFESSIONALS. A rare gem in the industry of auto technicians.

Pa
Review №2

The team here rocks. I will definitely be taking my car back here for all future repairs in Santa Cruz

Ch
Review №3

Ron at Advanced Auto has been my mechanic for over 20 years now. Fair, quality work and great service!

Ja
Review №4

Honest & affordable. Best in town. You wont go wrong having work done at Advanced auto! Most honest!

an
Review №5

Ron and his team took care of my complicated car issue for an incredibly fair price (literally saved me hundreds of dollars).

Un
Review №6

New customer at Advanced Auto so happy to find Ron and his team, great people, great service, great work so stoked!

Fa
Review №7

Awesome service! Ron and his team are doing a great job. If you are looking for a reliable repair shop, this is the place!

Jo
Review №8

Ron is someone who will treat you like family. He does excellent work at very reasonable price. I have trusted Ron to work on my vehicles for years and highly recommend him.

Er
Review №9

Been sending my trucks to them forAlways very satisfied

CM
Review №10

Been going here for years. no BS, honest work.

Ky
Review №11

I had a really good experience with Advanced Auto. I took a car to them to have them look at the feasibility of getting it road legal and they were very communicative and honest about what did and didnt need to be fixed. In the end, they convinced me it wasnt worth fixing and even though they had already spent quite a bit of time on it, they tried to not charge me anything for the diagnostics.Both of my cars are under warranty at the moment, so I take them to the dealer to be serviced, but if I ever needed an honest mechanic, Id take it there.

Ch
Review №12

Rons kindness and attention to detail may have saved me from a major accident as I was passing through town, and I cant thank him enough for taking the time to help me! These guys are honest, approachable, experienced, genuine, home-grown, kindhearted people. If I ever end up living in Santa Cruz, theyll have my business for life. 10/10!•••••••• Context: •••••••I was on my way back home to Tahoe City through Santa Cruz after a road trip, and started hearing some ungodly crunching noises from my front axle. Having had some work done on one of my front bearings at a tire/auto-repair chain in Texas while I was on the road, I first returned to another location of that chains business to have them evaluate the noise. Without getting the car on a lift, a tech told me that the noise I heard was probably your link pins, a common problem. They could fall off and it wouldnt hurt the car. You should just drive back to Tahoe.I left that lot smelling foul (and hearing a lot of noise) and started looking for the most reliable shop in town who might be able to give me a better understanding of what was going on.I called Advanced Auto and explained that I was trying to get home but wanted to do so safely, and Ron agreed to take my car for a test drive immediately despite being quite busy in the shop. We drove, and Ron was so concerned about the quality of the crunching noise that he threw my car on a lift to diagnose the issue himself.It turned out that a bolt was missing from my passenger side caliper -- a small piece that can cause major issues while driving if improperly installed, let alone missing entirely. Ron fit another bolt, said this will get you home and sent me on my way. I havent had any issues since, and made it back in one piece. Had I listened to the original shop I went to, I could have found myself in serious trouble.Thank you Ron! You guys are the best.

Ma
Review №13

Ron is very fair with pricing and really transparent when explaining what it will take to fix your car and how long it will be. They did a great job as well! They actually came in under the estimate. Im definitely going to remain a customer.

On
Review №14

Great service!

S
Review №15

Ron is super awesome! Great deals, honest, reliable. Im never going to another mechanic again.

Ch
Review №16

Fair prices, and great work!! They always do an excellent job fixing my car!! Very happy with Advanced Auto, its the only place I bring my vehicles.

Li
Review №17

They definetly are my new shop!!! They are honest and know what their doing. I have a bmw x5. Ive had 3 batteries and all this time it was the alternator. Duh! Thank god my car was finally fixed before this pandemic. Who needs a car problem to add to the any other problem we might be facing. I was tired of this battery drain. Saw online autozone would check it for free. Reuban said with a cheap tool oh youre alternator is only running at 12.8. To charge a battery it has to run at 13.8. HeJust used a cheap volt regulator. All car shops need one. Ive been dealing with this battery drain issue for years. My other shop kept telling me that im not driving the car far enough. Actually obviosly now I know my last car shop put on a bad alternator and a also the starter was also rebuilt and it stutters to start from the get go.

Su
Review №18

Highly recommend! Ron goes above and beyond to help assist you. I very rarely write reviews but I was very impressed with the service and they deserve credit for how much they care.

Mi
Review №19

Ron and is team are awesome. Theyre honest, do a great job, and go out of their way to save me money. I take both my wifes car and mine to them. Highly recommend.

Da
Review №20

Was able to help me out quickly without paying out neck.

Di
Review №21

Ron and Tyler are great mechanics and will never over charge you. When I was buying a used car they told me they would look at it to make sure it was in good condition for free. My family has been going to him for years and have found him to be straight up honest. Great business

Na
Review №22

I have some personal bias asy family has been working with Ron S. Of Advanced Auto since before I was born. That said, I truly believe this is one the last honest garages you can bring your car to in town.

Bo
Review №23

Broken water pump while on a road trip..Bummer Right?Well Ron was amazing getting us towed from downtown Capitola to his shop. Ron and Tyler along with his skilled mechanic worked diligently replacing the water pump on our Dodge Truck so we could be back on the road in a few hours!How can I say Thumbs up and a Big Thank You Guys!

Jo
Review №24

I found Ron at Advanced Auto to be the most honest mechanic I have ever tried. hes a very knowledgeable mechanic and straight shooter. I will definitely be back for all my future repairs.

Mi
Review №25

Place is for sure legit. Never rip you off or anything. Simply put, straight shooters. Had an alternator go out and had them change it out. Completely forgot that I had replaced it two years ago so was still under warranty. They called me back to remind me just so I had to pay labor, which I felt like some places wouldnt do.

An
Review №26

Ron and Nikki are awesome, they fixed my Audis brake pads, changed my oil and also helped straighten out my steering and alignment. He is really smart and trust worthy. I would recommend bringing in your vehicle to Advanced Auto Santa Cruz for any issue. Thanks Ron.

Ju
Review №27

Amazing experience! You will never feel taken advantage of there. Ron is a great mechanic very honest and genuinely cares about the safety of your car.

Ad
Review №28

This was the worse service I had!!! I was extremely disappointed especially reading pretty good reviews on this shop. Ron, Im guessing is a pretty busy guy because he completely forgot about my car needing service. I went to get service on my fuel gage and once he told me he could work on it, he never called me back to get the service done. I wasnt sure if it was because I had extended warranty and he had to go through hoops to see if they accepted, which in my case they did. I had to wait 2 weeks for a response, but that was because I called. Then, I still waited because he needed my mileage, also needing to see whose parts they were going to use. Its now been a month and my car still needs the service. Now Im stuck looking for another and hopefully better shop😒.

Jo
Review №29

Curtis is the most amazing mechanic ive ever met you want wholesome and honest great quality workmanship hes your man

Ma
Review №30

Honest, quality work. I have never been overcharged. Our older cars are running because of Ron and Tyler.

El
Review №31

Simply the best

Ro
Review №32

No joke knowledgeable place to have your car repaired. They are the #1 Rated Yelp Reviewed Shop in Santa Cruz. The owner is the best with the customers problem and insists to resolve. :)

Sh
Review №33

I have had a wonderful experience with Advanced Auto. I went to them originally to help resolve an issue with my Nissan 300 ZX. Since that time I have brought my Subaru in for repairs and will continue to be their customer. Ron is absolutely honest and knows what he is doing. They are also very reasonable. I would not hesitate to recommend this shop to anyone.S. Bros-Seemann

Si
Review №34

Love these guys so much. Always give you a great price, so nice, and go way above and beyond the call of duty.

Lu
Review №35

Great service. They know what theyre doing, and for a great price

Je
Review №36

Love this place. Theyre honest and super nice.

Lu
Review №37

Not a favorite. Owner is constantly stressed and afraid youre tryna rip him off. Unnecessary mistakes

Ch
Review №38

Great job fixing car!!

NO
Review №39

Made my prius into a monster truck!!! Words cant explain

Ti
Review №40

Ron Shoemaker is the Best!!!

Sh
Review №41

Advanced gratitude in the business world.

Ra
Review №42

Bahtd

Information
10 Photos
42 Comments
4.7 Rating
  • Address:1025 Water St, Santa Cruz, CA 95062, United States
  • Site:http://advancedautosantacruz.com/
  • Phone:+1 831-466-3123
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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