My Company went with Unifirst because of promises of superior service and pricing.1st. It took almost 4 months to get all the uniforms and supplies after signing the contract. Which was past the cancellation option of the contract.2nd. They make you sign a three year contract to lock in price and not 4 months into service (after finally getting our uniforms) they send a notice of price increase.3rd. Tried to talk to the original sales people about all the problems and they just hand you off to someone who was never in on the original promises and agreements.I wish I stayed with my original uniform company Prudential.My advise choose a different company.
We switched over to UniFirst and we consistently get great service. George is our weekly uniform provider. He always comes in with a great attitude, very friendly and very informative on what supplies they carry. We are very happy with him and UniFirst. Highly recommend them.
Our company Fast Lube in Torrance deals with UniFirst. I can honestly tell you; they are the first uniform service providers we want to stick with.Honest, reliable. They are solution oriented and not excuses oriented. Makes life easier. Thank you David, George, Edward and ALL of you.
Been a happy client of UniFirst for over a year now. Great quality uniforms, always returned clean, never any billing issues, and awesome drivers.Gotta echo the sentiment for Kenny, hes the reason we will continue with UniFirst, always a pleasure to do business with. Thank you for all you do! - Economy Tire (Santa Ana)
Great uniform provider, attentive, honest and supportive! Ernie Rios, our route driver provides great service. Listens and take action when a problem comes up and helps maintain customer satisfaction! Recommended!
Our Unifirst driver, Kenny T. is the man! He come in every week with a huge smile on his face and always ready with the jokes. Extremely satisfied with our service!
Our UniFirst driver Kenny is always showing up with an uplifting spirit. Always make sure you are taken care of! Extremely satisfied with our driver!
We have had nothing but a great experience with UniFirst/ thanks to KENNY ALWAYS TAKING CARE OF US, AWESOME GUY, THANK YOU KENNY FOR EVERYTHING
Horrible company due not sign contract with them. Uniforms are faded, patches, they don’t pick on time and NO WE DONT LOOK GOOD TOGETHER
All the way around all good ? Ull be happy too if u do business with them low prices great service
This company has provided great services to my company. especially our driver Richard who is always going above and beyond willing to help us, and also Mayra in the office any billing question shes so patient and answers quickly. both have given great customer service to me while our employees arrive to the job sites presentable.
Our company has been using UniFirst for 3 years now and has received excellent customer service from David, our regular driver on up. Email responses are quick and phone calls are returned within 24 hours. All in all the service is fantastic.
Richard is always a pleasure to work with! He goes above and beyond when it comes to the uniforms and keeping the partners happy and well dressed. We greatly appreciate all of his hard work and dedication to his customers.
This company is terrible! If I could give them 0 stars I would. Stay away if you can. Many scrubs dont come back every week. Our employees are having to wash their own scrubs which defeats the point of paying for a laundering service. Some of our employees have purchased their own personal scrubs because they are tired of running out. We mark items with a repair tag and they come back in the exact same condition or worse they dont come back at all! I have been trying to get scrubs retagged for over two years now since we have had employees switch locations. We have emailed them multiple times and no luck. So each week we have to swap these scrubs between locations. We have kept scrubs for about 10 employees who no longer work here just so employees can have a back up supply. That is ridiculous to pay for something we shouldnt even have to! They never tell us in advance if they are changing our delivery schedule on holiday weeks. I give messages to our driver and nothing happens. We email our rep and nothing happens. Two years ago we had a great driver Edgar. When Edgar was out of work for an injury the office staff said they would deliver our scrubs a day early on the Christmas and new years week since we would be closed during our normal delivery date. Yet when those days came they did not show up. And when I called them to see why our scrubs were not delivered a day early Daniel said it was never in their schedule. So obviously the office staff do not have their stuff together. They basically lied to us when they said they could accommodate an early delivery. Daniel was of no help to me with our dilemma and acted as if he did not care - it was not his problem. Our only choice now is to launder our own scrubs in house since these seem to be common problems among laundering services.
Our company has been using UniFirst for 3 to 4 years now we have our up and down but regardless we have received excellent customer service from Omar Flores, our regular driver. Omar is very punctual, polite, and professional, he makes sure our employee has all weekly needs. I hope our companies continue to work together.
George and Art from UniFirst Norwalk CA recently stopped by to install new locks and labels on our lockers. Now all lockers are in sequence order which makes it a faster process for them and our employees. The customer service George and Art provide is totally fantastic! There model is, Ask and you shall receive and quick response too! Always ready to keep their customers happy. Thanks guys - You Rock!
ZERO starz if i could, my company signed up with this company last year at our LA location. We were with our previous company for years and they promised us a smooth switch. Let me say the whole experience was terrible. The sales guy painted a great photo but when it came to deliver, they failed miserably. They promised 6 weeks which i think is already too long to get our clothes. We didnt get our shirts and pants for almost 2 months and when we got our stuff they didnt fit. Its been over a year and we are still missing clothes. I personally am missing 2 shirts and 1 pant.DO NOT SIGN WITH THIS CO! WARNING. I SHOULD HAVE RESEARCHED THEM MORE BEFORE WE SIGNED THIS TERRIBLE CONTRACT. WE ARE LOOKING TO GET OUT!
Hilario is my representative and he is doing an outstanding job for my organization. I never have to worry about my employees uniforms being taken care of as his attention to detail has been top notch. Very satisfied with my service and would recommend them to anyone.
I work for ART. Been working with Unifirst for about 2 yrs now. Things were a little rough at the beginning, but things are way better now. My regular driver Richard is great. Super helpful, punctual and always friendly.
We have had nothing but a great experience with UniFirst. Our route rep. Tim is always prompt and very attentive to our needs. The pricing is very fair and the uniforms are of a great quality.
Unifirst uniforms is the best company for our work clothes hands down. Omar Flores is super friendly and helpful. So if you’re considering a switch or something new go with these guys you won’t regret it.
Edgar goes above and beyond for his clients. He has saved this account many times because of his work ethics. I am so lucky to have him as my driver.
Excellent service!!!! I work for a grocery store chain that is serviced by unifirst and i have no complaints about them. They adjust our deliveries to our needs and requests without any problems. Richard is our driver and hes very punctual, polite, and professional. I hope our companies continue to work together.
I work for Chem Free Exterminating in Anaheim, CA. and UniFirst has been our uniform vendor now for almost 2 years. When we were with other companies we had nothing but difficulties getting uniforms returned, cleaned, and repaired. Since we switched to UniFirst, we have had none of those problems. Our uniforms get returned weekly, they come back cleaned and pressed, and the damaged items never come back damaged (meaning they get repaired like they are supposed to). Richard, our account representative, is awesome. He is always happy, friendly, and makes sure that we have everything we need. If there is a problem, he solves it and solves it quickly. We highly recommend UniFirst to other companies out there who require a uniform vendor
My name is Davon Im an assistant manager here at Planet Fitness in Costa Mesa. Weve been with UniFirst for awhile and our man Timothy Hathaway is the best. Comes with a bright smile and uplifting personalityb when he comes to don the job. Great guy and great service in all
Armando from West California Machine Shop and I have to say this is a great company to work with, customer service is the best. Omar F. is the man! Always helpful and very professional.
Armando Meza.Driver.Always a great service. Always on time.Friendly. cant complain. Keep up the good work...
I would recommend Unifirst to any company that might need these services. David Valencia is my representative and has taken upon himself to make sure all our needs are met. From communicating about new employees and also taking the time to explain each invoice he leaves with me. UniFirst in Norwalk takes very good care of Ryder. Thank you David keep up the good work. ----- Gerardo Mora/Sr. Service Manager.
Im very happy with the service we receive by our rep David Valencia with UniFirst. He meets and exceeds all our needs timely and accurately, he has a great personality and always checks with our staff to make sure they have what they need. I know as Fixed Operations Director I have many choices of uniform companies and he is by far one of the best.Thank You Mark Aguilera
I work for sprouts farmers market in Savi Ranch. unifirst is new uniform company to us. i am very happy with the service and the pricing. our driver Richard is always willing to accommodate what ever he can. if there ever is a situation he will follow up and try to resolve with in a 24 hr period.
Happy with the service and with Omar Flores. He is always on top of things and is making sure we have what we need. Thank you Omar!
Hilario is one of the great drivers here, never had any issues always handled things quick fast and easy. I love this company because of him
Great job Armando!! Thank you for great service and competitive pricing.Looking forward to work with you for many years to come.Thank You!
Since joining Unifirst, our experince has been outstanding. Our driver Omar F. goes above and beyond for all of our business needs, we are very happy and highly recommend them.
Richard is absolutely AWESOME! very friendly and very helpful, always! Always shows up with a big smile and positive attitude.
La Tortuga Route: A450Driver was really friendly and professional, always makes sure we are satisfied here. Never a complaint.
Great service with Mr. Omar always going out of his way for his costumers always making sure everyone get what they need, as a head of the company we must look sharp and professional uni-first always keeps our uniforms nice and clean !! great company dont change a thing
Omar with Uni 1st is awesome!! He does the mats in our office and is always friendly and does a great job!!
Almost my 2nd month at my job and Unifirst, which is the uniform supplier there, has yet to bring me my uniforms, after various calls to “representatives”.very unprofessional service and they take their time.
I am beyond aggravated with this company. Poor service, horrible call back times and horrible customer service. I would not recommend his company for uniforms and laundry services. I am trying to get my company to switch to another company because of this horrible service unifirst provides. I have called several times to speak to a manager and my calls go unanswered. Its like they dont want to fix the problems they cause.
Could not be happier with the service, I love teasing Richard our driver, I get him going every Monday when he shows up front for me to sign, it is so pleasant to see such great customer care that Richard providesthumbs up!!
Omar Flores is or service guy he is great, always takes care of us. We really appreciate him every Friday when he stops by
I work at Mckenna Audi in Norwalk. Armando services our account. He always does a good job. He communicates thoroughly, and provides us with great service every time.
Queros Auto ServiceRoute #A3540Very satisfy with their service. Deliver guy(David) very friendly and always asking any questions or help we might have. Always on time. Extremely recommend Unifirst for Automotive Repair shops.
We have been doing business with UniFirst for more than 20 years now. We have found that UniFirst provides solid products at a fair price backed by excellent customer service. Special thanks to Timothy Hathaway for all his hard work and dedication in providing Crown Relocations great service every time.Crown Relocations Huntington Beach CA.Warehouse ManagerBilly Garcia.
We are currently a customer with Unifirst and we would highly recommendthere services as we have had high quality service from our driver Marquis.Our driver also introduced us to many more products besides just uniforms.. we are over joyed with his service and knowledge of the products that Unifirst has to offer.Angelique NunezOffice Manager
Great service always there to take care of any issues would recommend to anyone who needs a good uniform company.
Great company and an excellent driver George Rodriguez has improved our service by leaps and bounds.
Great company. marquis our route driver provides excellent customer service and very professional
This is Pedro from Valvoline in Yorba Linda. Richard is my driver and he is always working with us to get me what I need for my service center I appreciate his hard work and he should be Praised for his hard work.
Armondo at unifirst is a good reliable rep for the company and adresses any questions in a timley manner.
We here at LA CO DPW- SOUTH YARD, love our services manager, George he takes really good care of our needs, always has a smile and a kind word.
Armando is great. He has always came through with the best service, fulfilling our needs.
Jobbers Meat Packing Co.David Valencia is a wonderful service provider, he is polite, conscientious, and courteous, pleasant to deal with.
Unifirst Norwalk, Thank you for the great service from our representative David Valencia.- Reyes Coca-Cola Montebello
David provides great service and is very dependable. Definitely recommend his service to other local businesses.Eric KuewaPlant ManagerEPS Materials (Valspar)
Jonh at Montebello Auto craft David has been doing our delivery for 4yrs and is a excellent employee for unifirst always very heplful and polite. Always on time have not had any trouble with him.
Great service! Armando is always on time, and addressing all of our needs.
Our delivery person Omar Flores has great costumer service, very attentive,very professional. He makes sure that the facility has all weekly need it supplies.
We have been doing business with Unifirst for nearly 25 years andalthough we are a small shop (with few employees) they always strive to provide us with outstanding customer service. Any complaints we have, for the most part are taken care of right away. George, our sales rep goes above and beyond to keep us happy and maintain our business with Unifirst. Although, Angel our driver, is fairly new he is always more than willing to give us the best he can and he always does it with a smile. Hes always engaging and attentive to our needs. Thanks Unifirst!
Great service and great communication,love our driver Omar and our great district mgr George Rodriguez.Highly recommend unifirst
Saw one of your drivers on Palo Verde and Spring Street around 12:30. He doesnt seem to know how to drive the truck. He was looking down on his phone texting, he was driving in the middle of 2 lanes, and he made a u-turn on a busy street and was blocking the road trying to back up. Your drivers should not be on the road!
Unifirst has been great at providing consitate quality service. Marquis is our delivery driver and he has always been very helpful and a pleasure to work with.
We have been using Unifirst for over a year now and Hilario has been absolutely the beast anyone can ask for. He is always waiting for me to open and is always concerned to make sure we have everything we need.We are blessed to have him as our rep.Mark DupuyGolden CorralBellflower
Our driver Omar Flores always makes sure that the the guys are happy and that we have everything we need for the week.
David Valencia has done a great job always following up with all aspects needed! Tadin, LLC highly recommends Unifirst and its peers.
George Ridriguez offers excellent customer relationship with Unifirst customers .
Alex and the guys at Unifirst take care of us for all our uniform, rug, rag, and washing needs. Weve been with Unifirst for decades, enough said.
Great customer service, from George and the driver Omarpricing and products are the best
Excellent service. Pricing is very fair. Any problems are dealt with promptly.
Our uniform guy Omar Flores from unifirst very helpful fixes any problems ASAP always in a good mood when he shows up I would use them at other places if I could
We always receive great service from this company.We would definitely recommend them to anyone looking for these types of services.
Excellent customer service! marquis our route driver takes care of any issue on the spot couldnt be happier with a uniform provider
I have to say Ive been in this business for 17 years and have gone thru a few different uniform companies. Unifirst should be very honored to have Armando Meza as their driver and representing their company. It is because of his service and accurate professionalism that im still with Unifirst. He pays detail to uniform count which is a must. Thank you Armando Meza for your wonderful service.
Very please with the service provide by Unifirst and his employee Omar Flores complete uniforms and clean thnak you
Great customer service, and definitely better pricing than the other competitors. I didnt use the uniform service until I finally found this company.
We have been in business since 1979, Mr. MarquisEscobar has set the bar very high with his professional, courteous and friendly attitude.
Unprofessional, Unethical, Unsupportive, Unworthy of my business...Looking to switch but in a terrible contract!
Always missisng something, mats really bad quality, towels too old
Theyre great!!!!! Very professional...
Awesome