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Urban Outfitters
1440 3rd Street Promenade, Santa Monica, CA 90401, United States
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Urban Outfitters
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De
Review №1

This location has a good selection of clothing for men and women. They also have books on the lower level. If you like t-shirts, they have a wide selection. I was not able to find anything for my daughter this time, but I will try again later. The store also strictly follows Covid-19 safety protocols.

La
Review №2

Nice place, but high prices. Anyway we buy some stuff...sunglasses, rings....funcy hat...tops...Nice costumer service.

ba
Review №3

Always nice and neat. Smaller than most. Great staff

Jo
Review №4

I always loved this store. 2 things that takes it down. The funny men’s t shirts are squared. Why? And the line when you pay. Why don’t make a significant line up?

Af
Review №5

For some reason my Credit Cards doesn’t work here, and apparently I’m not the only one. I tried 3 different cards from different banks and also my friends’.

Da
Review №6

This is a nice two story store, big, lots to look at but you know the deals sometimes are just not deals at all to me, so not my favorite spot to shop. I gave it for stars for location and layout.

Ma
Review №7

Men exist. I know thats a tough pill for some retailers to swallow, but they do, and most of them wear clothes. And when they buy clothes, they deserve more than a ratty little corner in the basement of the store, wedged between the sales racks and cheap LED toiletry trinkets. At least I think so. Clearly Urban Outfitters disagrees.

Jo
Review №8

Lets be honest. We only come here when our daughters drag us here. But even staying close to my daughter, I still feel like people are thinking, Why is HE here?

Pa
Review №9

Located on 3rd Street Promenade, this has always been my favorite Urban Outfitters. Its one of the larger stores. I really like the fact the it is two stories. Womens on the ground level, second floor. Mens and miscellaneous on the basement, first floor. I have made many of my favorite clothing purchase at this location. I purchased a pair of fun, black shoes on sale the last time I was in. I love them!

As
Review №10

Come inside for all your millennial outfitting needs.Millennial pink? Yes.Velvet dresses and shoes? Yes.Water bottles for you and your festie bestie? Yes.Crystal lamps and necklaces? Yes.Selfie bolt-ons for your phone? Yes.A flower pot with friendly eyes? Yes.Ill never forget my first purchase from Urban Outfitters when I was 22. I got a grey droopy sweater and BDG jeans on clearance. I wore this outfit on my first date with my husband and still get nostalgic when I put it on.Cool gifts. Friendly staff. Great sale selection.Pro Tips:- Search the sale rack for inexpensive basics- Excellent place to score cheap bachelorette or girls weekend goodies

so
Review №11

Clothes r nice and prices r pricey

תמ
Review №12

Excellent place to shop.

St
Review №13

Low inventory, messy displays, below average staff. high prices.... Next!!!!

st
Review №14

Love this shop. full of a great selection of both men and women clothing. very stylishplease like this review if you find it helpfulthank you

bu
Review №15

Great prices and great service

JY
Review №16

Here are so many items I had ever been.

Ru
Review №17

Cool store with nice items. You can shop for things that are more over the top but can also find items for your day to day clothes. Personally a bit overpriced for someone on a budget like myself but cool and great stuff nonetheless. This location is nice too and the staff and people working are kind.

LI
Review №18

Best deals 👌in town

Ji
Review №19

They were handling the matter of social distancing well. They maintained a limit on the persons inside the store, and were employing a 3 come out, 3 go in type system. They had a wide selection of clothing, accessories, and price margins were not too extreme. One could even buy airpods there should they choose. The checkout was swift.

Jo
Review №20

Im only here under duress because my daughter dragged me shopping with her.

Si
Review №21

No trip to the 3rd Street Promenade is complete without popping in here to see all the latest cool stuff. I dont know why, but this is the only Urban Outfitters I get lucky at. You cant leave without checking out the clearance rack. Today, I think its downstairs.

Do
Review №22

Always love stepping into an Urban Outfitters. The stores atmosphere is always welcoming and cozy. I love the clothing selection, though the prices often keep me from buying anything. However, last time I was in I found this great flannel thats certainly going to be part of my wardrobe for many years to come.

Ne
Review №23

Great place with a lot of cool cloths. But quite expensive.

Az
Review №24

They have the hugest sale section than any other UO.

Ce
Review №25

This place has cute trendy clothes for all types of sizes. They also sell brand shoes and have a little benefit makeup section by the cash registers! It may be a little bit pricey, but besides that I cant find a reason not to shop there!

B
Review №26

Purchased Awesome jacket!

Si
Review №27

No one really helps you out, personally I like that. Unless I NEED help. Then Ill ask and I get the help I need. Other than that this is a great UO. Its also huge.

Al
Review №28

Nice store with architectural details that by themselves would make the visit worth it. The staff is nice and well trained. It is one of those places that anyone in the retail segment should stop by and take a look to see how it should be done. Nothing is left to chance, every little detail from architecture to the clothes presentation is fully thought for their target audience.

Mi
Review №29

Always Shop Here At Home 🏡

Al
Review №30

The host at the door was very friendly and super 😍 cute

Ju
Review №31

Okay so the clothes are obviously beautiful, no complaints there. But I had a pretty weird experience with the sales associates (this was today).The person who used my dressing room before me stole some socks and left all the tags on the floor (I didn’t notice when I went in there), and they assumed it was me. I came out and was getting in line to pay for my things, and they kept staring at me, and talking back and forth on their radios, but they said nothing to me. Then one of them came up to me and asked if I was buying jewelry, so I said yes and showed him. He said okay, and walked away, so I just shrugged it off as nothing. I checked out, and then the girl who was full-on staring at me stopped me and showed me the sock tags. I told her she could check my bag, and presented it to her, but she refused and asked me again. I told her again that I didn’t and she could check my bag, and she refused again and just said okay, before walking away. It was very, very weird. They didn’t apologize for mistakenly accusing me of shoplifting, or check my bag when I offered to let them, which they should’ve. They also waited until after I paid for the things I was buying to accuse me, which was rude on a number of levels because they knew that if they had accused me before checkout, I might’ve left. If they had been polite, I would’ve still bought things and willingly shown them my bag so they knew I wasn’t lying.I have worked as a sales associate before, so I know how dreadful it is to deal with shoplifters, and I would never do that to someone else. I know they were just doing their job, but there’s so many better ways to deal with shoplifters than that, and to apologize when you are mistaken.Honestly I’m a millennial, and I think people don’t want to be direct and actually talk to each other anymore. There was another sales associate who wanted me to move but just kinda stood there and reached her hands out. If you want someone to do something, just ask them! If you have a question for someone, ask them! If you mistakenly accuse someone, apologize. Goodness gracious.

Le
Review №32

Some of the employees here are stuck up. They show no more emotion act like you want to welcome someone. They need to work on talking to people and having great customer service.

Ca
Review №33

Big and complete store. Good service and lovely staff.

M.
Review №34

I like their merchandise and this is a nice large store. Urban is very pricey though so its not somewhere I would go regularly. The greeter and reshelving people here seemed snooty and unfriendly though. It seemed as if they didnt really want anyone there. Or maybe its because I dont look like their typical wealthy (usually white) trendy twenty something. Make me feel that way and you reinforce why I dont go there so I just bought $10 worth of nail polish. Maybe the manager should try to pep the employees up and teach them to treat everyone as a valuable customer.

Cl
Review №35

This is really great shop. Cool stuff and great quality. It was a great day shopping in here.

Pe
Review №36

This store is doing a bait game. Advertising that “all home sale items 50% off”. Or “home all sale items 50% off”. It’s so very sad. Corporate giants trying to mislead teenagers. My daughter picked out items from the home section which was littered with signs around her items she picked up. And then when at the register with her hard earned money told. No. That only already on “sale” items in the home section are 50% off! Very disgusting choices by this company. The GM of the store Neive should be ashamed of herself. As well as the marketing corporate directors. Never will I shop here again.

LE
Review №37

Not my fav

Ma
Review №38

It was nice. I feel the prices are way too high, but my daughter loves the place

An
Review №39

Having family fun day was ruined by employee and manager. Started to rain and we stoped in the store instead of the manager inviting us in to take a look around her unprofessional staff and herself told us to leave asked us to step outside. Honestly I felt discriminated against during and racially profiled. Im super disappointed will never shop or recommend urban outfitters.

Ch
Review №40

Unique and hip pieces, fashion statements. A lot of sales and specials on Cosmetics skincare nail polish. they also carry some interesting pieces for the bedroom or your car or some little gift ideas that are funky.

Ar
Review №41

Urban Outfitters is my favorite store, but this location is awful! Employees are very unprofessional and they take forever! My item didn’t have a price tag and I waited fairly enough to get the price checked, but the cashier was rude, and told me that it’s customer’s fault and we ripped the price tag! Very disappointing!

Wa
Review №42

Clarissa was amazing! So helpful and just excellent service!!!

Ro
Review №43

Nice place to shop for my daughter. Nothing for me. Shes 24, so it is trendy for her. Kinda of expensive but the quality is good.

Je
Review №44

Love these stores. Nice to see items that are not identical to every other store. I would highly recommend visiting the store.

El
Review №45

Great quality and service - will be back.

Br
Review №46

We browsed the store.

Dr
Review №47

This store had a limited selection of items.v

Gl
Review №48

You have got to try the pumpkin cheesecake youll think youve died and gone to heaven seriously

We
Review №49

First urban outfitters I ever went to. When I went back a couple of years back I wasn’t allowed to take a photo (I wanted to send it to a German friend to show her Urban Outfitters). Besides that, loved the location on 3rd.

St
Review №50

This Urban is so nice. It is stocked with limited edition items. Many online only items are available. Dont sleep!

Ta
Review №51

It was very enjoyable

Kr
Review №52

Not only have I gone to Enzo, but I have referred dozens of people there. The quality, service, and overall experience is an 11 out of 10. Cant recommend enough. Ask for Cody

Ch
Review №53

Very mod vibe and cool clothes. They even have some new and old vinyl for sale. Almost felt too cool for me!

Ai
Review №54

Pretty cool place. A bit pricey, their Chinese attire isnt all that and a bag of chips!

J
Review №55

Good place to find many stuff that you dont find it easily

Cr
Review №56

Really unique style. I buy a lot of my clothing items from here and i never leave the store empty handed. They have lots of selections, quite expensive but worth it.

It
Review №57

I love that it has a downstairs they have everything but its a little pricey

Re
Review №58

Good selection, always love their gadgets and novelties. Store is well kept, but the security presence is a bit intrusive. Staff is easily accessible, always seemed to be floating around. Lots of sale merchandise at this location.

Ki
Review №59

Crowded. Not limiting shoppers.

Mi
Review №60

The guys section is almost non-existent. Dont waste your time.

Ta
Review №61

Had a problem with an order I had and online service was a nightmare. However, a big shoutout to Brittany for her amazing customer service and sorting out the issue quickly and happily!

Ba
Review №62

I needed a dress for my graduation, and I had so much fun grabbing as many options available. I left the store with my new favorite dress.

Sh
Review №63

Very large and spacious place. Various attractions. good

St
Review №64

Great home goods and clothing and shoes selection. Continually rotating. This store has a bigger vinyl collection than most other urban outfitters Ive been into.

ju
Review №65

This UO is clean and has helpful staff members, I would recommend coming to this UO.

Sa
Review №66

Good staff and great location. Minutes from Santa Monica Pier

Kl
Review №67

Great spot for beauty, not clothes! I went there to get Koreans face masks and some nice face produce for a fair price.

St
Review №68

Going down hill so many other choices watch out

ke
Review №69

The staff are always cheery and helpful. The reasons why I gave it 3 stars are because, when I went, the sale section was a jungle and the checkout line was long and discouraging. Some clothes werent tagged or were miss-priced, and the racks were so stuffed that clothes were spilling out on the floor!

S
Review №70

One of the bigger Urban Outfitters that Ive seen and the layout is very cool. Pretty much a standard Urban Outfitters but it has a little bit more selection due to the size of the store its also two stories and all the cool gadgets and gizmos are downstairs. It also has a pretty big collection of Music on LPs... always a fun place to check out

Ca
Review №71

Excellent customer service!

hl
Review №72

Store manager has a nasty attitude. She is not professional at all. She lied to my friend and I that she was a “ district manager “ she is not friendly at all, nor is she helpful. Does not respect her customers at all. She needs to train her associates right, when her colleagues calls for help she does not go, she will have you waiting for 5 mins just to send another manager over. She needs to get fired or get written up.

Gu
Review №73

Good place for all your fashion needs. This one located at the Santa Monica promenade

Er
Review №74

If youre looking for cool fashion forward eyewear this is definitely the place to go! Syrus who helped me pick out new glasses is the guy to see. I love love love my new frames and get compliments DAILY! He just knows what shapes look good on my face plus he is knowledgeable about the prescription. Ive worked with him twice now and just think hes the best! Thank you Syrus for all the time youve spent helping me with my frames!!!

ja
Review №75

Fun store, great styles, fair prices, and the service is always friendly

Da
Review №76

Nice cool staff . Didnt have the shoes in my size ir my color .

Br
Review №77

Pretty typical for a UO. A bit crazy from all the tourists.

Yu
Review №78

Love Urban Outfitters! One of my favorite shops.

Aa
Review №79

I super love this UO. Its giant, has a lot of stuff (I like). Dont forget to check out the lower level. I got my S/Os pants there for less than $50.

Te
Review №80

Cool place to pick up quirky stuff!

M
Review №81

Lots of cool retro stuff. Record players and records too. Staff young and friendly to old people 😁

Do
Review №82

The store has plenty of space to walk around in. The staff is very helpful and I feel theres more items to browse from than in other UOs.

Ve
Review №83

The selection was great there is not alot of workers there

Ri
Review №84

Cheap prices, eclectic selection

Ro
Review №85

A very awesome urban outfitters! Multi level with some awesome gadgets.

Ma
Review №86

Urban is Anthros hipper baby sister. Both of which way overpriced. You pay extra to look hobo chic.

Ch
Review №87

Best one I have seen yet.

Ge
Review №88

Uo por vida at santa Monica 3rd st !

Ra
Review №89

Nice cosmetics manager! Store delivers for free!

Ri
Review №90

I have this dream, you see. theres a photo booth on the basement level of Urban Outiftters. Ive been inside this booth several times, snapping pictures with friends and being a third wheel.In my dream, I visit this photo booth only this time I have a girlfriend. And we smile together.

Te
Review №91

Loads of interesting and quirky books. Staff were nice!

Fa
Review №92

Cashier was very knowledgeable and extremely helpful.

ja
Review №93

I have only purchased one shirt from this chain store in Pasadena so far. I think that it is over priced and the items are not practical and trendy.

Ga
Review №94

Easy access through the store for ADA disability

Le
Review №95

This Urban Outfitters has a big range of stuff compared to other stores, and changed my opinion on Urban Outfitters in general.

Br
Review №96

Unique kinda pricey but when they have a sale, its all good.

Sh
Review №97

Usually a nice area to hang out, eat, and shop.

Jo
Review №98

A bit pricey but good location and great stock :)

Ja
Review №99

Their selection gets worse and weirder every year. Or is it just me?

D.
Review №100

It has nice clothes

Information
100 Photos
100 Comments
4.2 Rating
  • Address:1440 3rd Street Promenade, Santa Monica, CA 90401, United States
  • Site:https://urbanoutfitters.com/stores/santa-monica?utm_medium=organic&utm_source=google&utm_campaign=local&utm_content=14
  • Phone:+1 310-394-1404
Categories
  • Beauty supply store
  • Clothing store
  • Fashion accessories store
  • Home goods store
  • Record store
  • Shoe store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:11AM–6PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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