Came in to get a repair done. Took 10 minutes to be helped. Promised a three hour completion time. Returned after 4 hours. Was told it wouldnt be ready for another 1.5 hours. When I informed them of the previous promise I received the shoulder shrug ( whatever) .

Had an appointment to get worn front rotors replaced. Out in 1.5 hr time frame estimated. Price was as quoted. And, the low speed shimmy I had been experiencing is gone. Mission accomplished

I had a pretty great experience with them today. Couldnt believe they patched my tire up for free after i ran over a nail.

I rolled in with a flat to be fixed at 4:00 on a Friday on a record-breaking hot day of 100 degrees, but Daniel couldnt have been more cheerful and friendly. They were slammed so Daniel let me know how long it would be before they could get to it. No problem. Work was completed when he said it would be. The receptionist was very friendly too. The waiting room was spotless, comfortable, and most importantly, it was air conditioned. This happened while I was on a road trip a few hundred miles away from home. I always buy tires at Les Schwab, but this tire was from a truck I had just purchased. They still didnt charge me anything for the service! Kudos to LS and kudos to Daniel.

They are usually really friendly and always so helpful. This last time wasnt the best experience Ive had there but that wont keep me from a 5⭐ rating. I cant blame em. It was closing time and they wanted to go home and I was one of those customers that anyone in retail can tell you, we can all live without. None the less they still got me up and out. A pinch of attitude on a Saturday night because I walked in 3 minutes before closing? So what. I would have given me attitude also. Probably worse lol. A little bit of thick skin and some understanding wont let the world crumble. Thank you Les Schwab for all your hard work!!

Well they have great prices on tires they have excellent knowledgeable staff you can make appointments or just walk in same day unfortunately they dont have the popcorn machine for coffee anymore but they do have televisions in there for if you want to wait

Got a small nail in my Tire which caused a slow leak. Saw lots of positive reviews on Les Schwab on Google and Yelp so decided to bring my car in here. They had a quiet morning and fit me in when I dropped by and got it fixed for free! Amazing service, will definitely be bringing my car back in the future! 😀

Les Schwab is a good place to get your car work done. Good mechanics and always honest on their prices and their work. I suggest to anyone to give this place a try. Ive never had any complaints about this place nor any of the work that theyve done in my vehicles. Two thumbs up in my opinion

Always polite and patient. Called me with different options for my vehicles. Easy to understand and always looking to solve the problem.

Joe was very friendly, attentive and helpful. They had new tires and rims on my Tahoe in 2 hours. I will always come back for service here.

Car service is available for all. Just simple air pressure service free for the moms out there is a great thing!

Very gracious and very professional.

Had a suspension lift kit installed, With new wheels and tires. Very pleased ! A definite facelift ! Great work guys !

Went for 2 new tires and they replaced all 4 without asking first. Then did there best to convince me it was needed, instead of owning up to there mistake. I would stay away from there santa rosa avenue store, very incompetent. Second time Ive had trouble with this place unfortunately.

I almost could not believe it. They fixed my flat tire for free. They’ve earned a new customer and more because I’m spreading the word! Thank you so much 😊

Twice while I was there they helped customers with fixes that they charged zero for. Didnt try to sell them stuff they didnt need, didnt even charge them for the time they took. On it. Honest people and I will gladly return.

I had an appointment at 10 am for a tire rotation and to check if I needed to replace one of my wheels. They didnt call me to tell me they were done until 11:45. It shouldnt take almost two hours to do a tire rotation and quick check of the integrity of the wheels.

Fixed my flat tire in May, friendly and helpful. Very grateful it could be fixed! Honest about it!! Saved me a bundle as a couple other places told me I needed 4 new tires. What a relief to know they could fix it. Its holding strong.Keep up the integrity! It keeps ppl retuning!

These guys are so kool. Generousity assures recommendation to ALL my family & friends!

Fixed my tire that had a bolt in it. Got in early,and was on my way in minutes. Just hung out in the lobby and had some tasty coffee,and watched some tv on my iPad. Great staff,I was recommended by my family. My parents,brother,and his wife all get their tires through Les Schwab so it was an easy decision. Thank you for getting my lil silver squirrel back on the road without missing a beat. See you soon for my new tires. For peace of mind,get your tires from Les Schwab!

I feel like there are no honest auto places in the entire world, but this is my go-to tire shop. They actually wont take any money for regular flat tire repairs and give me good prices when I need tires. I wish they did all kinds of auto repairs.

Yes, another awesome experience dealing with Les Schwab. I pulled in with a flat tire I was greeted immediately and immediately they took my car to fix the tire. Upon completion of my tire being repaired, I was informed when I asked how much and I was informed that there would be no charge its on the house!!! People wonder why Im constantly bragging about Les Schwab and their workers, heres another example. You guys do one hell of a job and I will continue recommending you till my last breath thank you for all your hard work and I appreciate your services thank you!!!

Got my two front tires replaced today! Great price and comfortable waiting area but couldve been done with a slightly more positive attitude and customer service - wasnt rude - but definitely wasnt the ready to help attitude you come to expect. In summary, great job on the car, amazing amenities, comfortable waiting room, but slightly below average on customer service. Will definitely be coming back!

Mistook Les Schwab for McLeas, again. Glad that I did this time. Not only did they read my code for me and cleared it out, the tech that helped me also owns a Ford. He was able to help me also figure out what my side steps needed to work properly and said I could take them back if I needed help forcing the arm back in when Im putting it back together.After I put my new brakes and rotors on, if I still think it needs alignment, I will definitely go there.Only wish I had remembered to get his name.

This location has always been helpful to me and everyone there has been super friendly and kind to me. I am closer to the Windsor location but they haven’t been respectful or welcoming so I make sure to go to Santa Rosa Avenue location every time. Thank you to the team at sr ave for always giving the best, most helpful information and for always being so nice ! I highly recommend going here if u need new or used tires

I called about 30 minutes before they closed and said that I could come in to have them fix my tire, which had a nail stuck in it. It took about 20 minutes and since it was my first time there, they didnt charge me. The guys were nice and seemed happy to help. Im glad I chose to go there to patch my tire.

They are always friendly and great service.

These guys are awesome! I got some really big tires for my Jeep, they cut the wheel wells for me and got them to fit. About 2 1/2 years later they fixed my fault valve stem super quick for free. I highly recommend them.

Still comparison shopping. So far found pricing a little high. Saying this I still plan on going back for I more view. Great service and knowledge.

Yesterday, guys from this Tire Center made my day! Thank you guys a lot for your help with my flat tire. You worked quickly and efficiently! I passed drive test perfectly well! Thank you very much for your help!

Good prices, great services

Scheduled tire rotation and brake inspection, I was only at the shop 20 minutes!

Traveling from Portland to Santa Monica I was having some vibration in my steering from my snow tires. As a regular Les Schwabe customer, I stopped at this store. They balance my tires, swapped the front tires with the rear — for free — and I was out the door in less than 30 minutes. It now rolls great. A great crew, and a special thanks to the manager, Jessy.

Very friendly and helpful

Had an appointment at 3:30 for tire rotation. Its 4:30 and they have not even started on my vehicle yetI even called to see if they were running on time.....ya know ....cause who wants to wast an hour sitting around waiting

Decent tire shop. My Rims came in out about 10% hire then quoted, but what ya gonna do. Good service thouhg, checked and changed my fluids for free, probably about the cost of the extra charge on the tires. So we will call it even. Would recommend.

I needed them in an emergency and these guys fixed my flat . Highly recommend.

Les Schwab is the best place to get tires. They may be a little more expensive, but the service is amazing and definitely worth the extra cost.

Very friendly and professional

Excellent service

Exceed in courteous, professional servicePrompt and efficient expertise in vehicle repairBeen going to Les Schwab Tires over 25 years. Never go anywhere elseThanks guys ! And today thank you Branden and Mark. Excellent service

Don’t Go There. Rookies Performing Work, Over-Torquing Lug Nuts, They Failed to Balance A Tire, And Did An Alignment Without Tightening Linkage Or Sway Bar. Scalpers Prices.

Flat tire with huge nail in it. 2015 Lexus 350 SUV. Lexus said it couldn’t be repaired. Asked to let me know the cost of a new replacement tire. Said they would call me back. While waiting for their phone call I went to Les Schwab on Santa Rosa Ave. Ricardo looked at the tire & said it’s repairable. He showed me where it is not reparable. $14 vs $29 Lexus repair charge. Next I’m bringing in my 2005 Chevy to have Ricardo at Schwab check the brakes.

Excellent place for tires and rims. They called me halfway through the job to ask if I wanted the white lettering to face in or out, thats a great attention to detail. Finished a half hour earlier than expected.

Used to be amazing, recent years not as much. Told me repairs needed to be done, when I produced my warranty for the rear brakes, the rear pads magically had some life left in them. But the front brakes still needed replacement...

Always a great shop everything always done right and beyond helpful !!

Purchased some commercial tires there and the price was spot on with what I was quoted. Jesse and Doug did an excellent job in getting me back on the road quickly. Very professional, will be doing more business there in the future.

Very helpful staff got serve same day no appointment..

Good service and guarantees. Fair prices. Free rotation on their tires; Tire Shops throughout the West, so you can get service while traveling, if there is a problem. If you want cheaper tires, then you must go to a junk yard to buy, and pay extra to mount on the rim and balance; but no guarantees. If you have extra storage room in your trunk or outside mount, then buy the tire with rim as a spare.

Excellent always a pleasure at this location. But there not all the same . Like windsor eeeh.

My favorite tire place. The staff is friendly, helpful and knowledgeable. I will always get my tires taken care of by Les Schwab

Prompt service. Called with every find. Gave many options to choose from.

Great quality work. Great staff. Ask for Jason...he is the best!

Took in my truck to get new tires an the guys that helped me were friendly and helpful.. Good service..I like my new tires an they have warranty..paid 965 for all four new tires..

Thank you Jose for the excellent and professional service!! Very highly recommended.

Excellent service fixing a flat tire when we were in a hurry. One reason why we buy our tires at Les Schwab in Santa Rosa. Very helpful staff.

Extremely long wait we got there before 1 and left at 340. The tech explained

Been going to Les Schwab for the least 10 years now and have never needed an appointment. Always been there 1st thing in the morning and have had no problems until to day. When you need to make an appointment and its 3 days out there is a problem. All I need is a front and alignment.

Ive bought tires for several vehicles here and never had a problem. Ive even brought in flat tires purchased at other tire shops and theyve repaired them free of charge. The staff are always friendly and accommodating.

I have them on my wifes CRV our mechanic sent it out for tires, and for the past year they have Served us well. I went by this afternoon to get a price on 4 tires for my Daily driver Civic, and the prices seem good, and when I go for Service I have been happy. Except for TPS problem, but that is a Honda issue.

Ive been getting my tires and wheels from these guys for a long time. They take good care of me and do their best to make me happy!

We got stuck with two flat tires on one day during our vacation. Here they helped us very fast, so that we could continue our trip. Thanks for the great service.

Terrible. I didnt think it was possible but they literally ruined my car. They messed something up, and charged me over and over to try to fix it. And they kept my car for several days at a time. I went somewhere else (Kings Tires) and had it actually FIXED for one tenth of the price.

Great service as always up an down the west coast!

Great customer service fast and prompt these guys are amazing needed my tire patched they did it no problemand didnt even charge me thank you guys so much your life savers

Just had rotors and brakes replaced, I was very satisfied with the price and service. I have purchased all my tires from these guys in the past and have never had a bad experience, keep up the good work!

My husband bought tires for our trailer 3weeks ago and one of them got torn up. He went to the store to try and negociate something and he felt very well attended to. He quotes Team is efficient, works well together and went above and beyond.

I absolutely love this place!When I need to get something done, and I mean right away, I come here, and they always take care of me....

Great service!

They told me I needed to have various expensive repairs done on my car. I went and got a second opinon. One year later, my car is just fine without those repairs.

Nice folks, quick service, however they didnt fill up air for my tires which were low and over aired the new tire.

DO NOT DO BUSINESS WITH THEM!I would give them zero stars if there were the option. Watch out and dont be fooled by their friendliness.This business does not honor their own warranty on tires at all (free tire rotations, tire patch-ups, etc) and they also dont honor the tire manufacturer warranty which guarantees 50,000 miles or so before they wear out. I bought a complete set of new tires over $600.00. Gave me this official certificate of guarantee which is very straight to the point basically anything happens to the tire(s) we will take care of our customers etc. Long story short bought the tires ~2011 fast forward 2016 so In between those five years I had only driven 25,000 miles YES THAT IS CORRECT ONLY 25,000 miles of regular freeway and hometown pavement driving only like any normal person. Well tires have needed 3 separate patches each on different tires and separte occasions and were already worn out. Of course when i went down in person and asked for them to fix it they totally disregarded any and all written guarantees, said tires had been discontinued and couldnt do anything, etc etc etc and started quoting me tire prices persuading me to dish out another $600. Money is their only concern!! They will be the friendliest most helpful cheerful staff guaranteeing your tires but when you actually go for help theyll give you every reason in the book as to why they cant help. They have violated so many areas of law that I am persuing every legal option available.

The place to buy tires n Sonoma County

I had the rack and pinion steering replaced at the Les Schwab in Santa Rosa shop.The price quoted was for ACdelco parts. The guy doing the quote said You dont have to replace the outer Tie rods but I highly recommend itThe charge for replacing the out tie rods was an extra $158.00.Nine months later Im under my truck doing a brake job. And what do I see the outer tie rods are falling apart. The rubber bots are all cracked and split and the in sides are exposed to the elements, not good.The rubber boots for tie rods should last 10 to 20 years before they crack and split open. Les Schwab was once a repable shop they are not any more. There priorities have changed when the original owner passed away.The Les Schwab in Rohnert park is not any better. Make an appointment with them and they may or may not keep. They dont care if you dropped off your car in the morning and had a 1:00 appointment. They just skip you and when you complain they say they dont want to hear it and walk away.Update: Im replacing my own outer tie rods today on my day off. Thanks Les Schwab

Took in my corvette with brand new Z06 wheels, had only 1 tire replaced on drivers side..... and now my brand new wheel looks awful. Gashes all over it from them mounting new tire as well as a burn mark in the chrome lip from the tire machine. went to Mcleas for them to do the other tire and my wheel still looks brand new. Pretty bad I spent more at Les Schwab and got my new wheel all beaten up.....

I have purchased tires and brakes from them for about 50 years and have ALWAYS received excellent service.

They took care of my flat tire free. Their first class

Great Service, free tire repair for new customers.

Good prices, good services

It is good place for fixing your car, nice people.

Great service for anything you need.

Excellent service attention, thanks everyone for you help!!

Consistent service, professional, and courteous. Thank You !

As always amazing service. Just needed a nail removed and a patch.

Thought I had a nail in my tire, they got me in, put him on the rack and plucked it out at no charge to me

Fast service. Tire patch was done in no time!

Alwasy a good experience. Thats why I come back!

Great service after the sell. Fix all flat tires weather you bought it at Swab or not

Hung up on me after being on hold for 5 minutes. Great service lol

Went well and was fast considering 100 degree weather

Les Schwab is my favorite place, when I need tires for my cars....mi lugar favorito para servicio de llantas para mis carros.

Fantastic service, staff is so so helpful.

Quick, knowledge.... Polite

Nice people but kind of slow

Great service by Jesse will be back

Great service super customer service

Worst experience ever! Nobody is on the same page and nobody knows what theyre talking about. Two different prices for the same thing to separate times! What a waste of time. I will never buy another product from Les Schwab again!

Went to get a front-end alignment and they told me I needed to make an appointment online that they couldnt make one for me there at the shop. I was a little put off and thought it was rude.

Reliable place and superb customer service

Great costumer service