Great local shop for shoes with wonderful personal service. I always go there when Im ready for a new pair of shoes.

Pricey but great selection of quality items!

Nice selection of quality things but prices are a little high for me except when I can find things on the clearance rack. 👍

Never greeted upon entry. Actually liked the store & their merchandise. As I paid for 2 items the price seemed higher than expected. The young woman who had “helped” me placed the Oakley sunglasses in the wrong box. $166 instead of $116. No apology from Tyler the manager who was ringing me up, not really much of an acknowledgement for an overcharge of $50.00I asked his name & took a business card. He was borderline surly. Inquired about the manager, turns out Tyler is the manager .I explained that I was wanting to support a local business & that this had not been a pleasant retail experience.His reply? That I had been rude since I walked in. I actually engaged with 2 other shoppers asking their opinion on the raincoat ($225.00) & the aforementioned Oakleys since neither of the workers seemed invested in my investment. The young woman was fairly nice but shy & maybe new to retail. I have dealt with the public most of my working life & I am friendly & polite.I returned both items on the spot. I hope the owners of this shop see this & speak to or replace their manager.Frances Cowan

Quality brands and wonderful service.

Great store, shop here for gifts. Have great selection of clothes and brands..good location as well

The clothes here are really awesome and have great styles, and I love the shoe selection! The staff are always friendly and are ready to lend a hand if you ask for one. Perfectly organized racks and walls every time I go there! This store is mostly clothes for activities such as hiking, so they don’t carry things like high heels and clothing that is only “fashionable.” For example, they have awesome hiking vests that look good and are super practical, and in the summer, they have walls full of Keen sandals which are perfect for going for a hike or swim in the river. The prices here match the amazing quality of the top-brand clothing items, so know that this store may end up having a big bill at the end of your shopping spree—but it’s totally fine for such amazing quality merchandise!

I was gven Christmas gifts bought at Sonoma Outfitters that I couldnt use and wanted to return for credit to my credit card. I went in to the store 5 days after Christmas and was told that because the person who had given me the gift had purchased the items more than 10 days ago I could only get store credit. I tried to tell them that I I couldnt have returned the items less than 10 days before the date of purchase since I ony received the gift on Christmas but they would not budge. I was forced to spend $!00.00 in their store on items I didnt need or want. To add insult to injury, since I was in a hurry I didnt price check and found out that I bought an item that sells for $32.00 less in other stores. Bad business for a small store to practice and I will NEVER shop there again.

The store is a little smaller than it used to be. It could use more inventory. The staff is friendly and I will return when there is more items available in the store. They had a nice variety of water bottles however.

I really like the selection and service and SO. And I really like shopping there when they have a sale or special event. The store itself is beautiful and they have the latest and greatest of all things outdoors. The staff is knowledgeable and friendly and they are LOCAL!

An outdoor specialty retailer that stocks a mix of products that are reliable. Of equal importance, their senior staff can evaluate your needs and offer trustworthy solutions.

A little disappointed in Sonoma Outfitters. Tried to exchange clothing given as a gift that was outside of the 30 day return policy and was told they would give us half price for the items because they would have problems reselling the clothing. We have shopped here a lot and tried to support local businesses so just frustrating when we don’t even want our money back just want to exchange for something that fits.

This a good place and I have shopping here since I first moved to Santa Rosa, and they where on 4th Street. The section for clothing is pretty good, but geared more toward fashion than as much function as they once where. They have a fair amount of gear there for outdoor folks and good stuff. It is well organized and the staff is fine and always been helpful. Prices are in line with their competitors, thought not as good a sales as REI tends to have.

Very nice store in Santa Rosa, CA especially if you want to see it and try it, before you buy it and go out on an expedition.

Great selection of outdoorsy clothing. All the big brands are here. Great store.

Always well organized and competitive pricing. Easy parking.

Sonoma Outfitters is a wonderful shop in Montgomery Village, Santa Rosa. A wonderful resource for gifts and way too much fun stuff for Dave and me!

Drove 2 hours from laytonville just to go get new pair of work boots. Found a amazing pair. Went to check out . Young girl says $202.75. I pull out 2-100 dollar Bills and a 10dollar bill and hand it to her. She says we dont accept 100 dollar Bills without blue strip on them. So Im like where is you counterfeit bill checker and marker? She say we dont do that. Super lame. Been buying my 200- 300 keens and lowa boots there but that business is never going to them again.

Just bought an Osprey Farpoint from Sonoma Outfitters. Evan was super helpful and friendly, helped me get the right fit and showed me all the cool perks of this bag without being pushy. Such an easy experience. Ill never go to REI again! Thanks S.O. Cant wait to take this bag all over Europe!

Went for shoes got ignored by staff. Bought some great shoes that day at REI.

Cool outdoor / camping store. Nice staff and good selection of high quality provisions

Lots to choose from! Helpful staff

Quality and more Quality. Great staff as well.

Decent place with ok selection and service. Nobody ever offered to help me but the werent rude either

Friendly and helpful staff. Great products in stock

Clean store with top quality outdoors brand products

Bought my favorite wool socks by Smart Wool here, friendly service.

Great customer service. Huge selection

Super busy due to sale. Friendly people as usual.

Great selection of quality outdoor clothes.

A Sonoma county institution for quality.

Hood gear but costly

Overpriced and only so-so food.

Great gear!

Nice

Friendly

Well