Have used them several times and always great. Finally a honest mechanic who tells me what is really the problem and not trying to sell unnecessary work. Very friendly and professional. Love the sense of humor from the office staff.
My experience so far has been good. They did work quickly and were up front with cost of parts and labor.
I cant stress enough how satisfied my family is with Tom Wilson. We have had service multiple times and its always addressed quickly. Weve never had unnecessary repairs suggested. A couple of times, we were only charged for parts and no labor for minor problems. Ive referred several people who are also very satisfied.
Went to get a noise diagnosed and an oil change. I explained that the noise could only be heard when driving the vehicle, instead of driving it and hearing the noise they said it sounds like an exhaust leak, I wouldnt worry about it. BUT you do need brakes and rotors.....Left with the noise still undiagnosed a 90 dollar oil change/tire rotation and then trying to sell me front brakes and rotors for $472.00I could have got the oil change rotation at tuffy for 29.99 but I wanted them to diagnose the noise which they didnt.Will not go back would not recommend.
I always love and trust Tom Wilson auto repair, where one feels like family.
Best family business ever. Great team and good fair trustworthy pricing
A fair and honest family run auto repair shop. They dont try to sell you work that you dont need.
Great care, fair process, always explains and seeks to be helpful.Terry is outstanding at the admin end of things.Nobody looks forward to bringing their car.kn to the mechanic, but I never feel bad or scared like before I found Toms.I was referred by a friend, and take this as your friend recommending to you to go to Toms!
The absolute most trustworthy, honest mechanic I’ve ever been to. The entire family/crew are kind, professional and helpful. I always highly recommend Tom Wilson.
Weve taken our cars to Toms for many years and always receive a trustworthy assessment & excellent service. Office staff is consistently friendly & very helpful. We highly value Toms integrity in his work & are very confident we will continue to do business here. Highly recommend!
Quick, honest and reliable. It seems to be family owned and ran and it shows I their friendliness. I would definitely recommend this location. Had a super minor repair took two minutes and they didnt even charge me. They are a God Send
My family has been coming here for a long time. I moved out of Sarasota last year and drive an hour each way if my car is able because I trust them more than anyone.Edit: after several expensive and preventable issues, my family has chosen to take our vehicles elsewhere. Making mistakes is understandable, but refusing to accept responsibility for mistakes is not acceptable.
Friendly service. Honest and fair, Id recommend them to family, friends. Service times are reasonable, (based on service needs, some repairs take longer, of course.) Waiting area comfortable, free coffee, water.Wilsons has been around a long time. Great place, great people!
Always great service. Fair and honest.
Busy but found time to get a repair estimate for me same day.
You would be hard pressed to find a mechanic shop like this one! Just in a couple visits I see they are extremely honest, reliable and they actually care about you as a customer. We will definitely be back!!
Great service, great price. Tom does it right!
I have been going to Tom Wilson Auto Repair for about 2 years now and couldnt be happier. I recommend them to anyone I hear looking for a mechanic. Everyone there is always friendly and professional, and they are always honest! Such a hard find! Their prices are very reasonable, and whenever I call they always make time to see me whenever works for my busy schedule. Really I cant say enough good things about them!
Very pleasant and professional people. I just moved here, and its always a challenge to find a good auto repair shop. I didnt have anything major done, just needed an oil change and a squealing belt adjusted, but they were quick, and the price was fair. There are numerous ASE certificates on the wall, they seem to participate actively in the community, and seem to be very genuine. Hopefully, I wont need any major service performed soon, but if I do, Ill be going back to further evaluate this place.
Good mechanics and honest people - they have been keeping my cars on the road for over 20 years - have recommended them to quite a few people
Absolutely the best truck/auto repair shop in town! Very honest, reliable, and trustworthy. I will not let anyone else touch my vehicles. Thank you for your great service!Daniel @ DMVTS
They have been doing my repairs for about 30 years. Only ones I will trust! Now that my son is driving they continue the same dependable service for the next generation(s).Thanks much guys!
My experience with Tom Wison Auto Repair was far from positive. They charged $749 for a fuel pump replacement on a 2001 Ford Expedition. They close at 5:00 p.m. so we had to pick up the vehicle after hours on a rainy Friday night. For some reason we noticed the wipers no longer worked. I drove it home without wipers. After checking the fuses under the dash, I changed out the wiper motor Sunday afternoon. After doing this discovered that the wiper speed relay was completely missing from the distribution box under the hood. Apparently during troubleshooting they removed it for some reason and never replaced it. The bad news is Tim Wilson could not have cared less when I called him. No apology, no offers, nothing. I told him I would let everyone I know not to trust them. He indicated he didnt think it would hurt them too bad. Maybe it wont, but there are plenty of other reputable shops out there, so my advice is to steer clear of this one. They are negligent, and unapologetic when they are negligent, and they charge top dollar. At this point I question if they even changed the fuel pump.
Very helpful and honest with an issue we had with our trucks front end. Saved us a lot of money.
Great staff, friendly and fast. Seem very helpful and honest.
I have been using them for more years then I can remember and every visit has been a very honest, a pleasure and a great sense of security when I drive away knowing I had Tom Wilson Auto Repair take care of it. Thank you Tom Wilson Auto Repair family, you are truly #1!!!
Love them! The only place Ill take my car. Good work, honest prices, family atmosphere.
I was introduced to Tom Wilsons through a good friend of mine who happens to be good friends with Tom himself. This was a few years ago now and each time I have had work done on our vehicles it has been a good experience. They are easy to talk to, accommodating and trustworthy.
A great place, excellent service quality work!
This is the honest and trustworthy auto repair shop. If you need work on your car this is the place to go
I have been bringing my vehicles to Tom Wilson for 17 years. I get great service every time, my vehicle gets repaired the first time, every time, and I trust them. I recommend them to everyone I know.
My first visit was very pleasant: from the approachable and accommodating front desk to the quick and thorough service. Thank you for fitting me into your busy schedule.
So appreciative of how quick they got my car in and fixed with a smile! Thank you very much!
Very knowledgeable and honest. They will not try and sell you services you do not need. Couldnt be more pleased with the service Tom Wilson Auto Repair provided.
Great servers
I would highly recommend Tom Wilson Auto Repair! They are trustworthy and reasonable.
Honest and fair mechanics and very nice people!
Awesome service, fair, great prices, AND ABOVE ALL HONEST!
My dad works here and so does some other family members they are outstanding at what they do and they are deanety trustwrothy i suggest that if your car has any problems with it com to Tom Wilsons Auto Repair they do agreat job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :)
The very best !!!!! Thank you
I called them to find out whats wrong with my car and they told me its a $95 fee to tell me whats wrong with it.
They have really hard workers there
Made the condition of our car worst!!!
Awesome folks
Honesty is everything.
Excellent mechanics and very good guarantees and friendly and ECONOMIC