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Superior Fence & Rail of West Florida, Inc.
2383 Industrial Blvd d, Sarasota, FL 34234, United States
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Superior Fence & Rail of West Florida, Inc.
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An
Review №1

Moving to the area, to a new home with 6 dogs was very challenging. We needed the fence installed ASAP but every place we tried told us around 12 weeks. Nobody had material. I called Superior fence and said I was desperate, the person that answered was so nice and helpful, she gave my number to Alejandro and he showed up to measure the very next day. After discussing the measurements and our needs, he said they would have the material quickly and install as soon as he possibly could. I called him pretty much every day saying I was really struggling with my dogs without a fence. Alejandro talked to his manager and they made it happen in 3 1/2 weeks!! We were thrilled with their responsiveness and how amazing our fence turned out. You guys did an awesome job and I am so thankful! Our pups say thank you!! Being in the home building industry it’s always refreshing to see a company that delivers what they promise.

Li
Review №2

Everything about superior fence & rail is right on point. The gentleman that came to give us an estimate was very informative, and answered all of our concerns. We were always kept well informed, and never felt like we didnt know what was going on in the process. The installers where top notch and very meticulous about the work they were doing. I highly recommend Superior Fence & Rail. HIRE THEM you will not be disappointed.

jo
Review №3

Quality workmanship and efficient installation made for a Superior experience. And my hand was held every step of the process by a compassionate office manager who insisted on making sure everything was completed to my satisfaction. Couldn’t be happier with the finished product

Li
Review №4

We are very happy we chose superior fence .Deborah kept us updated through out the process & was always a phone call away if we had any questions. The installers arrived on time and got straight to work, even through the rain. They were very polite & extremely hard workers. We love the privacy our beautiful fence provides & we would definitely recommend this company!!

Ra
Review №5

Everyone at Superior Fence was great and they cleaned up everything when they were done. They went above and beyond. Great company. If you need a fence I highly recommend them

Ma
Review №6

Price was competitive, customer service and responsiveness were top notch and that is why I ultimately went with Superior Fence for our fencing project. Would recommend them to anyone for their fencing needs.

Jo
Review №7

Superior fence was great from the start. They kept up to date on permit and installation timeliness. They met every expectation. I wish all contractors could be as professional and honest as superior fence. Thank you for such a good experience and quality work and fence.

Li
Review №8

From beginning to end this company rocked it. Tom the salesman immediately answered all questions and concerns. Tom was also on sight when there were questions and he handled it immediately. Deborah in the office was an absolute pleasure to work with! She went above and beyond for us. The crew was amazing! So hard working and they did an excellent job! Thank you Tom, Deborah and crew for a great experience! We will definitely be back for future fencing projects! Superior Fence and Rail gets a five star rating from me!

Be
Review №9

What a horrible experience!!!! 3 days to do 168ft of board on board. Had to babysit their workers!!! First post installed they tried not using concrete for posts. Which clearly stated that 22 bags were needed. One side of the fence has a gap that my 19 month old could crawl under mind you the whole reason of getting the fence was to have him have a place to run around safely. Very unprofessional to say the least. DO NOT USE THEM look around and do yourself a favor. I wish I could show a picture of their resolution was what a joke.

An
Review №10

SUPERIOR is the best most honest company around. Great prices, great work, great responsiveness, and quality fencing and they picked up all the mess too!! Thank you for everything, it looks beautiful. I HIGHLY RECOMMEND SUPERIOR FENCE IF YOU WANT THE BEST!!! THANK YOU FOR THE EXPERIENCE OF WORKING WITH A COMPANY THAT HAS ITS ACT TOGETHER, ESPECIALLY WHEN EVERYONE IS USING COVID AS AN EXCUSE TO DO POOR WORK. YOU WONT FIND THAT HERE!!!! GREAT JOB!!! I WOULD HAVE GIVEN YOU 10 STARS IF I COULD HAVE. LOVE THE EXPERIENCE, THANK YOU!!!! P.S. DEBBY WAS AWESOME, AND CUTE TOO!!!!! THANKS AGAIN ♡ MY NEIGHBOR IS GOING TO USE THEM AS WELL, WE WILL BE BACK FOR ALL OUR FENCING NEEDS!!!!!

Ja
Review №11

Price was decent (given the current ridiculous prices of everything). They came as promised, 6 weeks after signing and did a nice job. Overall, we’re happy with their work and would recommend them.

Va
Review №12

Excellent company! 100% recommended. They kept me informed during the whole process, from sale to installation! I’m really happy with my fence, I’ll recommend superior fence sarasota to anyone who needs it!

I
Review №13

This is my second time using this company and I couldn’t be happier. They are professional, do impecable work and offer competitive pricing. Thank you for the amazing end results and the appreciation to repeat customers!

Ry
Review №14

Great service rep. Walked me through the whole process. Installed quickly and professionally.

Ni
Review №15

Everyone we came into contact with was very friendly and helpful. Installation was very quick and the fence looks fantastic!

su
Review №16

We needed to replace an old rotten wood fence and Superior Fence did exactly what we wanted. They responded quickly and were able to exactly match the vinyl fence we alredy had on the side of our yard. The technician was professional and friendly, and he completely cleaned up the huge mess from dismantling the old fence. All we had to do was admire the new fence. I highly recommend Superior Fence.

gi
Review №17

Every employee I dealt with was professional, friendly, helpful, and reliable! I would not only recommend Superior Fencing, but would use them again for any future fencing projects!

mi
Review №18

Entire process from start to finish was professional. From the initial sales representative, to the office coordinator, as well as the installer, each performed their tasks very well. Office coordinator kept us informed of the timeline, responsibilities, and warranty. The installer was particularly adept at blending our style fence into the connecting fence of our neighbors property. We love the look and the added sense of privacy we were seeking.

De
Review №19

Superior Fence & Rail installed a Vinyl Privacy Fence for us and it looks great. The install was quick and professional and we are very happy with the finished product.

Ho
Review №20

From beginning to end, this company was amazing. I bought a new house and needed a fence ASAP for my 2 labs. I called and they had my fence up a week after my closing. I couldn’t have asked for better customer service and their work is beyond exceptional!! I chose a vinyl fence with an iron rail fence along back to not block the view. It turned out beautiful and remarkably sturdy since I asked to not cement in the iron fence. I couldn’t be happier! It transforms my once dull backyard into a little oasis. My pups love it so much. I am now feeling right at home! Thank you to Toni who went above and beyond my expectations (returned calls promptly and even came over multiple time to walk the parameter and verify specs). Also, Debbie in the office was fantastic! I will tell everyone I know about my experience with this wonderful company!

jo
Review №21

Great sales and customer service! Installation was on time and installer done great job from start to finish. I would highly recommend this company for any fence install.Totally satisfied!

sa
Review №22

It did take a month to get installation date from time of purchase. The workers were very professional and the fence looks fantastic! Would highly recommend Superior Fence & Rail.

Ka
Review №23

From the beginning, Superior Fence has been wonderful to work with. We put the bid out to several companies and they were, by far, the most responsive and the most helpful which is why we chose them. They were not the cheapest and now that our new fence has been installed its obvious that the quality of the product and of the installation process, we made a great investment! Thank you Tom and Deborah for making the process so easy and for giving us a gorgeous fence!!

Ra
Review №24

Did a great job! Tom the sales person was helpful. Stephanie that operated the phones and scheduled everything was very helpful. In person as well. The guys they sent out did an incredible job. Very happy. Our children at our school are much safer. Indigo Circle

Le
Review №25

Great people from office staff to installers. Everyone goes above and beyond to satisfy a client. Highly recommend!

Si
Review №26

I appreciate the follow up. Deborah kept me informed with each step. Great customer service.Keep up the good work

Pa
Review №27

Very happy with fence and service. Superior Fence really is customer focused. I would recommend to anyone without hesitation.

Am
Review №28

The first crew that came out to work on the fence was terrible. I contacted the office and told them about the issues. They were great at listening to my concerns and to correct the problems. Their company showed integrity to correct major issues that the original crew caused and were willing to pay for the damages. The new crew who they sent out was amazing! Omar did a fabulous job and did the entire fence in one day! I was so impressed with his work and his work ethics. If you are looking for a fence company that stands on morals and integrity...dont look any further than Superior Fence!

Tr
Review №29

Tom was an amazing sales manager, answered all our questions an very knowledgeable about the product. When it came to the day of instillation, Omar and his team was amazing. They where professional and was able to answer all our questions. They cleaned up all of the extra dirt and even cleaned the fence where they got a little dirt on. They where awesome...I would definitely recommend Supior Fence and Omar is the best....

R
Review №30

The installers where on time, did a great job measuring,cleaning after them self and everything was level right. I’m happy with the job they did.Thank you

Li
Review №31

We evaluated and received 3 bids from various fence companies. All 3 bids were very similar but Superior had the best warranty. They were easy to work with and even accommodated a last minute change. Everyone from Tom, Deborah and the wonderful installers were very professional, courteous and efficient. We highly recommend Superior Fence.

Jo
Review №32

Just had the Owner, Alejadro, and his son, Alejadro!, come by to fix and adjust a slight issue with one of my gate latches. They did everything to make it better than brand new! New hardware and it now works like butter, smooth and secure. I am SO happy I choose Superior out of Sarasota. So happy. And Deborah in the office is Tremendous! Service oriented, kind, professional and so nice. These pros DO become like family! Ill leave my original post on here and recommend Superior with Five Stars Plus Plus Plus!!! These wonderful people become your friends! My project manager, Tom, was completely versed in fencing options, costs (he was always allowing me to make choices to save me money), and possibilites. He recommended a two tone fence option, and I love it. So rich looking, and it matches my home perfectly. My installers Miguel, Rafiel and Veto became my family, as Tom did. I was beyond a picky customer, and they handled my questions and concerns with grace and thoughtfulness. I wish to thank them for all they did to make the finished product so absolutely beautiful. They went above and beyond with me, and they will with you too! Thank you to Superior. You truly are the best! Jon G., Venice

Ka
Review №33

Let me start off by saying that our sales rep, Tom, and the receptionist, Stephanie, were wonderful and tried to help us but it went beyond their control.This is a lot, but if you are considering to go with this company then I suggest you read.When the installers first arrived on Friday to our house, they couldnt read the survey left by the sales rep and couldnt figure out the measurements so my husband had to go out and spend a good amount of time out there figuring it out for them. Then, we noticed that there were no flags in the ground (to locate gas, electric pipes etc) and when asked they said they werent sure but started anyways. Well they ended up hitting 2 of our sewer pipes & neglected to tell us about one of them until Saturday. This was because they installed WITHOUT having any of the locator flags down, which come to find out, they should have NEVER started installing without those flags and are supposed to document those flags before even breaking ground. Since the installers didnt tell us about one of the broken pipes until Saturday it was difficult to get in contact with anyone in the company since it was the weekend. Our sales rep was kind enough to answer our calls/texts and tried to get ahold of the owner, whom did not communicate with us at all. Meanwhile, we have guests at our home and we are not really able to use the restrooms because of the two broken sewage pipes. One of the installers comes to our door WITH A SAW saying that he was going to fix the broken sewer pipes(who was supposedly told to do so by the owner)....you can imagine our reaction. My husband had to go out & stop him and explain that he is clearly not qualified to fix the sewer pipes.When leaving, they for some reason decided to park in our front lawn (we live on a corner lot so there was plenty of room in the street which was actually closer) and when he left the weight of the truck wouldnt budge on our grass and he spun out his tires until they got out which completely damaged our front lawn (see pictures attached). Also, they were extremely negligent when leaving & left the water running on the hose on the side of our house with water pouring out of it, which I didnt see until 6+ hours later.We then had to call a plumber to come out who said one of the pipes are so close that they have to jackhammer the side of our house to fix it. However, he was astonished to learn that the fence company started to install without any flags down & that he isnt able to do any work without the flags because it is actually illegal. So we had to wait for the locators to come out and the plumber was able to fix it later that week . Even more of our lawn was destroyed because the plumbers (not their fault) had to dig bigger holes to be able to repair it. And again, had to live with broken sewer pipes for a week. The fencing people were able to come back and fix it over a week later than than the original time.We were extremely upset & wanted to get in touch with the owner about all of these issues. We were never able to get in touch with the owner. The sales rep was generous to inform us and communicate with us even though it was no longer part of his job description. He notified us that he had spoken to the owner and they agreed to pay the plumbing bill (as they should because THEY broke the pipes and it shouldnt have ever happened because they shouldnt have installed without any locator flags which according to the contract they are responsible for doing). He also notified us that the owner decided since they were losing money by paying the plumbing bill they werent going to offer any discounts or reimbursement for any of the other issues we encountered. This made it very clear to my husband and I that this company and the owner do not care about their customers or doing things the right way and that they ONLY care about money. The fact that the owner wouldnt even reach out to us & communicate with us about all of our issues after multiple attempts is so unacceptable.I DO NOT recommend this company!

De
Review №34

Very pleased with the quality of the fence and the speed of the installation. I would recommend Superior to anyone needing a fence.

Ja
Review №35

Superior Fence did a fantastic job. Our fence is beautiful. It is straight and even. The workers worked hard and it shows in their work. The salesman was knowledgeable and very detailed. He made us comfortable with making the decision to go with Superior Fence. Communication is important while waiting for the job to begin. On a scale of 1 - 10 for communication, I give the office at big 10 ! They communicated by phone AND by email weekly. We are very pleased with Superior Fence. We got quotes from other companies and Superior Fence gave us a great price to match their SUPERIOR QUALITY !!!

Wa
Review №36

Deborah in the office called me every week to give me updates on the installation date. I had them postpone the installation by a week because of too much rainwhich they gladly did. The installer was very fast and efficient and this fence was as straight as an arrow and as level as any fence that I have seen. I would highly recommend Superior Fence all the way from the quote from the salesman- who provided all of the samples - to the communication from the office to the final installation- I would give them a 10 + and will tell all of my friends about this company. THANKS

Br
Review №37

Cant say enough of the professionalism of this company. From Deborah in the front office to Tom the salesman. Tom showed up to give me an estimate. He showed up right on time. Showed me the different options for my subdivision with the HOA. Then Deborah at the front office kept in touch with me weekly to see how things were going with the HOA approval. Once everything was approved the two technicians showed up when they were supposed to and did a fantastic job, could not be happier. Thank you.

Ch
Review №38

We just had a new fence installed for our new puppy Shiloh, he is so excited to finally have some freedom to explore. Deborah and her installers were amazing in every way and went above and beyond to be sure the installation was completed in a timely manor. We highly recommend Superior fence. Great job!!

sh
Review №39

Very happy with Superior Fence! From estimate done by Thomas S to the actual installation day, it was flawless. They answered our questions and was on time with everything. The people who did the installation were professional, on time and courteous ! We Highly recommend them! Great job!

Ro
Review №40

Awesome company, installation in one day, and what a beautiful end product!! Would recommend this fence company 1000% !!! Really nice employees and owners!!!

Ba
Review №41

Very happy with quality and workmanshipWorkers cleaned up after they left and our yard looks great now

Ta
Review №42

Great company, everyone was fantastic to work with, and the install was quick, easy and the results fantastic!!

La
Review №43

Nice job installing a high quality black chain link that will surely protect my pooch in the back yard. Super service all the way around. Thanks Superior!

Am
Review №44

Superior Fence was attentive, professional and did a great job installing my fencing.

De
Review №45

After looking for some options, I am sure I chose the best fence company in Sarasota ... They are very professional, accomplished and respectful ... My fence looks like a magazine cover! Thank you so much Superior Fence! Guys you are the best ..! 1000% recommended

Do
Review №46

Superior Fence & Rail gave us the fence we wanted at a reasonable price. They were professional, friendly, timely and courteous. The employees we dealt with, Thomas, Ariadna and Eduardo, were all a pleasure to deal with. I highly recommend Superior Fence & Rail!

Va
Review №47

We love our new fence! Every employee I interacted with was professional, courteous, & patient in answering my questions. The installers left my yard tidied up. I absolutely recommend this company.

De
Review №48

Did an excellent job!

Ri
Review №49

Good quality fencing, professionally installed in a timely fashion. Black coated chain link with top rail, so it looks unobtrusive. Installed to keep my dog in place who quickly worked out that as she cannot get over or around it, she will try and get under it!!!Thank you Superior.

Go
Review №50

Nelson and David did a great job at installing the fence, problem solving any issues that arose, and perfecting the little details. Highly recommend

To
Review №51

The installation team was professional, on time, and dedicated to the details of the job. The were willing to work with some minor adjustments on the job. The office kept us updated on the schedule and permits.

Sa
Review №52

Tom the salesman and the installer were great. Fence was installed in the time frame promised and is exactly what we wanted.Thank you both,

Ib
Review №53

They were quick and punctual with the installation. And the gentleman who came to install the face truly was a consummate professional. He was quick and efficient and communicated with me every step of the way. I highly recommend this company.

Ja
Review №54

These guys were great to work with and the installers went above and beyond and did a great job!

Jo
Review №55

Extremely satisfied with my experience with Superior Fence & Rail! Their expert team took the time to explain the numerous fencing options they offer and I felt confident in my decision for the Vinyl Fence my home was desperately missing. The install team was timely and professional making what I thought could be an inconvenience into just another day relaxing inside. Now my home has the added privacy of a beautiful fence thanks to the knowledgeable team at Superior Fence & Rail.

Ja
Review №56

I would recommend this company. They were great to deal with and the installation tech did an awesome job. Quality job.

hu
Review №57

The crew did a good job, building great fence and gates. The only drawback is that they did not finish screwing the gates which need several more screws to be secured. Should they had done a better job on screwing the gates, I would have given them a perfect score.Please send them back to finish the job.

Ma
Review №58

Were very pleased with our new fence. Thanks so much.

Ro
Review №59

Nice customer service but they didnt have what I was looking for

Ke
Review №60

Terrible experience. Selling me was easy- lots of promises. Never called to say the expected installation date would be delayed 3 weeks. Really bad attitude and didn’t complete the job in a timely manner - husband actually did the completion! Would not recommend.

Je
Review №61

This company has horrible customer service. Do not risk such an investment with a company that has such horrific workmanship and terrible customer service. They completed half of my fence and then left with the promise of returning the following monday to complete. However they did not come back for 6 weeks. They left the fence panels leaning up against my house. They did NOT call, text, or email me to let me know when they would return. Once finished there was only one screw in the gate hinges and multiple screws missing throughout the fence. They will tell you anything to get the signed proposal and down payment. BEWARE!

pe
Review №62

Installers were amazing.

Ja
Review №63

Great job very happy

Ma
Review №64

STEFANIE WAS A PLEASURE TO WORK WITH. ALWAYS PROMPT WITH A RESPONSE EVEN OFF HOURS. IM VERY HAPPY WITH THE SERVICE AND MY SALESPERSON WHO HELPED ME IMMENSELY!!! I WANT TO THANK YOU ALL AND I WILL BE RECOMMENDING YOU ALL. THANK YOU MARIA

Te
Review №65

Sales person Tom was great and went above and beyond. Installation was canceled twice and was inconvenient. Fence turned out nice but they left fence garbage behind in the yard. Fair prices.

Sh
Review №66

Terribly ran company & no accountability from owner or his employees. Took 21 days (off & on) to complete the installation of our fence (spent 8k) due to Superior having no internal office processes. The whole installation would have taken longer if I had not checked with the city to inquire on the permit Superior never submitted. Stephanie lied to me about the permit being submitted but finally turned it in the day I followed up with her. Then Stephanie lied again about the permit being approved (city said it was still in zoning) & had the installers start installation.....only to stop them after taking down our old fence & installing one of the three fence runs. This was an inconvenience for our dogs for another 20 days because they could not be in the open yard.After the fence was finished we couldnt open one of the doors because of poor installation.....took 4 different No Shows for service for this to finally get fixed and now Im dealing with another service issue I cant get them to show up for when they say they will.

lu
Review №67

Amazing work! i had my fence installed last month, it is perfect. I will recommend this company to my friends for sure.

LU
Review №68

From start to finish ladies at the office seemed courteous, professional and responsive, they are quick giving you an estimate via phone/email, and their prices are very competitive. Set a date of install, guys came and installed. Florencio was very knowledged, explained everything as he was doing the job. So glad I picked Superior Fence.Good experience - highly recommenced!

Se
Review №69

Cost me just as much damage as it did to get the fence. They didn’t put it where it was suppose to go, broke every irrigation water line in my yard and didn’t tell me and destroyed my plants and landscaping. The workers didn’t even undeestand English. Then they asked me to inspect my fence at night when it’s dark to sign off. Not to mention getting call backs from the office was horrible. Highly disappointed

Ja
Review №70

After having a few estimates, I didnt pick with the most expensive and I didnt pick the cheapest. I picked Superior. I couldnt have asked for a better experience. The two young men, Dustin and James that came to my home not only worked extremely hard but, they asked me questions, sent me pictures and even Facetimed me to show me the job upon completion. I would highly recommend this company to anyone seeking to get the job done right and quickly! Excellent!!

K.
Review №71

Extremely happy with Superior Fence and Rail. Tom had to come back to level my fence after neighbors kids hung all over it. Tom asked & received permission to correct fence on my neighbors side. Their dog was tied up. I couldnt see, but heard the dog viciously barking. Neighbor lied to Tom when he said his dog likes everyone. OMG! They let dog off rope and it immediately attacked Tom, who had to defend himself. I was thankful Tom was able to fix my fence that this neighbor had damaged, and not end up in the hospital. Tom looks forward to assisting me should I need Superior Fence repair in the future. 😎-kon

Ci
Review №72

I was very happy with Superior Fence & Rail! I had some specific requests, of what I needed. They were very professional, and was able to get everything exactly the way I wanted it to look!! From start to finish, it was perfect experience!!!! I would definitely recommend !!!!

Sl
Review №73

I can not say enough great things about these guys! They were professional efficient and they provided exactly what I asked for. My fence is very nice and I will use them for all my future fence needs and Ill recommend them to anyone that I know.

Na
Review №74

The people are so friendly, its a very clean store and all the workers seem to really love animals.

An
Review №75

Superior Fence & Rail is for me the best company that I could find to do my fence, they do residential and commercial fences.Nice vendors, nice people,office people helped me a lot with very good service every time I called to ask something about my contract, the installers did everything exactly as I wanted.100% highly recommended!!!!

Su
Review №76

Dustin and James did a wonderful job with my fence install. They are professional, friendly and polite. I highly recommend this company.

ti
Review №77

Best fence company out there! done my fence in just few hours with no problems, thank you guys!!!!!

Au
Review №78

Really good service, all my neighbors asking me about my fence. Really nice, thanks!

Je
Review №79

Excelent services very proffesional and the office staff is awsome. I defetnely will recommend this company.

Ta
Review №80

We are very happy with the service.

Re
Review №81

Best service and beautiful fence, 100% recomend, perfect attention and the best price!

Ti
Review №82

Excellent Team, My Fence is Perfect and Beautiful. Congratulations

Al
Review №83

Very good price and professional work.

pa
Review №84

My wife is IN LOVE with the fence.

Co
Review №85

Dont hire Superior fence.they do an unprofessional job.messy too. They didnt complete all the paperwork to the city.waiting for an inspection for 3 months.

Sa
Review №86

Got my fence installed on a Wednesday, they didn’t put any gates up, she said they couldn’t come back out until Friday. Friday comes, I call her to verify 2 times and she assured me that they were coming. I get home close to 6 and there are still no gates up, I don’t have anyone to contact because they are closed. It shouldn’t take this long to get a gate installed.

lu
Review №87

Excellent work

Al
Review №88

The only reason why we chose this company over others is because they promised to install our fence in 6 weeks, it has been 8 weeks since we gave them 50% of the money and our fence has not been installed, they are now saying that perhaps the third week of November, my husband has tried to reach out to the Manager and nobody is returning his calls. Terrible experience!

Re
Review №89

The best company in the world, and they served me in my language, Ariadna is a very sweet and attentive person, and Mr. Thomas is too professional. Thank you!

Information
100 Photos
89 Comments
4.5 Rating
  • Address:2383 Industrial Blvd d, Sarasota, FL 34234, United States
  • Site:https://superiorfenceandrail.com/sarasota/?utm_source=gmb&utm_medium=location&utm_campaign=sfr-sarasota-gmb&utm_content=main-5-15-2020
  • Phone:+1 941-203-3224
Categories
  • Fence contractor
  • Fence supply store
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
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