This is the way all service departments should be run. I had a small problem with my tub, covered by the store warranty. Legacy made sure to fully honor their promise and fixed the issue quickly.

Our hot tub was delivered by Joe and Travis today. What a couple of great guys! They were on time, hard working, professional and pleasant to be around. They took their time and indulged me by moving the tub around a couple of times to make sure it was where we wanted it. Thanks for having these two on your staff, Legacy!

We had our control panel on our hot tub go down. We called our old repairman and he no longer does repair work in our area. He recommended Legacy and we called them. They scheduled a repairman to come the next day. He was prompt and knowledgeable about the necessary repair. Service was excellent and I am happy to recommend Legacy.

My wife and I recently purchased a Hot Tub from Legacy Hot Tubs. The experience was a great one from the minute we walked through the show room doors. Trey was extremely knowledgeable, very helpful and a pleasure to work with. Even with the hot tub supply shortage due to the Corona Virus pandemic and its effect on the industry we were able to find one that fits our needs and wants. The two gentlemen who delivered the hot tub were professional and a joy to work with. They went the extra mile to make sure everything was good to go and gave me a full briefing on my new tub. I am looking forward to enjoying it for years to come and confident that if any issues arise, Legacy will be there to help resolve them.

Everyone at Legacy has been great to work with. Patient friendly knowledgeable. Installation was easy and they coordinated with the electrician. The CoVid wait was worth the wait! So happy to relax in my new spa!

Have appreciated the excellent and prompt service weve had from Legacy for the past 7 years. Just had Dave out to assist us with a problem and he solved it immediately. Great people

Can’t say enough good things about my experience with legacy hot tubs and spas. Their service team replaced my heater within 20 minutes. While it was covered by our warranty, most companies in my experience do everything they can to make the customer pay. Not legacy. They were true to their word. David and Joe were the service techs and they were OUTSTANDING! Personable and professional

We highly recommend Legacy for all your hot tub repair needs. They are very professional and knowledgeable. They were able to diagnose the problem (even showed me a video of the issue) and repair very quickly. Awesome company and service!

We were very impressed with Johnnys knowledge of features and tech of the tubs. Personable and not at all pushy salesperson type. He knows his stuff and is good with suiting product to personal needs. Thanks so much Johnny!

Warning!!!Do NOT purchase anything from this thief owner! We put down a $1,000 deposit for a hot tub we were supposed to have delivered to us by March 2021. We called his store in March to check on our delivery date and was told our hot tub hasnt been made yet at the factory and that they were MONTHS behind. I said I wanted my deposit back and I wanted to cancel my order and the owner said no he cant cancel the order and lose the sale. I hope he loses his business soon. I recommend Recreational Warehouse. They have plenty of hot tubs in stock.

We bought an American Whirlpool Spa (Model #461). What a great purchase. Much much better than our previous spa. These guys are great from sales to set up and too helping get a problem fixed. After getting the spa completely operational. We had a problem with our LED lights. Called the guys up and they had a technician right out and the problem was fixed with no charge to us at all. Once again great guys too work with and buy from. No big sales pitch or hassle over extra products. Just straight forward.

My wife and I are extremely satisfied with entire experience at Legacy Hot Tubs and especially with are new Jacuzzi. From the first visit shopping to the delivery, set up with detailed explanation on functions, features and use of our new Jacuzzi every phase of the purchase well exceeded our expectations. Everyone weve dealt with (I visited many times since Thanksgiving 2020 til purchase on April 28th 2021) has been very professional, knowledgeable, courteous and accommodating even after we changed our minds in terms of which Jacuzzi to finally chose the day after making the purchase! Special thanks to Lem and Johnny who did an awesome job delivering on time, setting up and explaining the details and care of our new Jacuzzi. Kudos to owner James for assembling such a great team and offering a wide selection of product, incredible customer service, great value along with service after the purchase. Keep up the great job youre doing!

My beautiful Hot Tub was delivered yesterday and the mem that installed were wonderful. From the time we walked into the show room till they put the spa on my patio we were treated great. No question to silly to ask. Both the sales rep and the delivery mem we very professional.

Excellent service visit today. Arrived on time and quickly diagnosed the problems with our hot tub. Talked me through the repair options and answered my questions. They had the necessary parts on the truck to make the repairs, installed them quickly and cleaned up the job site completely. A pleasure to work with and would highly recommend them.

Very friendly and arrived on time. Quick diagnosis and service... highly recommend!

Very pleased with the full experience. We looked a number of spa dealers and they stood out compared to the rest!

Travis was outstanding- very carefully during install and answered all questions

Our American Whirlpools Hot Tub Model 461 was delivered yesterday. Legacy Hot Tubs and its sales and delivery team set a high bar in regards to sales (thoroughly explaining their product) and superb delivery and setup. Not to mention coordinating the electrical upgrade and connection with Highlight Electric. By afternoon we were up and running. This is the place if you want your Hot Tub company to be knowledgeable and care before, during, and after the sale. I have confidence that I have a company who will support their product after the sale. Thanks guys, Art.

After buying a hot tub at an unrelated event, we were set up with chemicals but no real direction on how to care for the hot tub. Well, after a year of guessing and managing, the hot tub clearly needed attention. It was a chore to even find anyone that would service our small stand alone unit. Finally we found Legacy. They made an appointment for the next week, arrived in the time window given, and were friendly and efficient. They set us up with the proper chemicals and test strips, and explained what to look for on the strip. I now feel confident in the care and upkeep of my unit, and have a friendly and knowledgeable resource if I have any questions. Thank you so much guys!

Very professional and knowledgeable. Also personable both in store and at delivery. Made sure we were able to use all the functions of the sauna

Legacy was our first stop on a search for a spa. They educated us on everything involving spas and asked us questions about what we wanted. They did not try to sell us or push us on any certain spa. We continued to look at spas at 2 other dealers. The other dealers were used car salesman. They seemed to be reading a script on why we should by spas from them. They were not even educated on the spas they were selling. It was a no brainer. The guys at Legacy are top notch in there field. Thank you Legacy for everything from our first visit through the on time delivery of our spa!

We purchased a hot tub from Legacy 4 years ago. One of the best things we ever did. The staff are knowledgeable and helpful. It feels great on the retired bones. Thank you Trey and the rest!

Highly recommend Legacy Hot tubs. Very professional, courteous and fast. Diagnosed my problem within minutes and did the necessary repairs on my Hot Springs spa quickly. What an outstanding company. Thanks again Legacy.

Recently purchased a Vita Spa from Legacy. It took some time to decide on which one and the selection was lower than normal due to covid issues.The team there was great, James was very patient with my visits trying to decide. It was delivered when they said it would, the setup crew was great and gave me all needed details to use and maintain. I have been enjoying it since. Great Tub and great place to buy one.. I use mine 2-3 times a day . Thanks Legacy..

Amazing service, the guys were great! My wife purchased a hot tub yesterday, and it is here today for my birthday! Instillation was quick, and I love the look of the tub. Legacy makes it easy to coordinate the plumbing and electric work as well, all at the same time. Very happy with our purchase!

Trey and David were here on time both calls, for evaluation and repair,. They were courteous and professional and extremely knowledgeable, the information they provided will help us maintain our spa for years to come.We would highly recommend them and Legacy Hot Tubs to anyone needing service or a new spa.

We comparison shopped but found this store to be not only very competitively priced but also have great service. They had a large variety of tubs on display so that you can figure out what you like/dont like easily. They have lots of extra add-ons like umbrellas, etc as well as all the chemicals and care products you would need. They seem to want to have a long term customer service approach rather than to sell you and then done. I appreciate that. Our installer was incredible. He explained everything, answered ALL our many questions and set up the tub. He did not leave until he made sure we were comfortable. I highly recommend this business. Finally, during this period of time, many hot tub businesses cannot get you a hot tub for months. This place actually have some in their warehouse available for delivery within 2 weeks. Not sure how many are left but just wanted to mention. Ours was delivered two weeks after we ordered it.

Legacy hot tubs has the best service department in the area. Their technicians are very knowledgeable and they have the know how to fix your spa problem quickly. We highly recommend them for any hop tub repair or problem. They have fixed our hot tub twice now and are always on time and do the job right.

I scheduled a maintenance appointment with Legacy to send someone to my house to check out my hot tub. The person on the phone set a date and time. The time was between 1&3PM on the 5th. I put it in my schedule immediately. Nobody came or called on the 5th.I followed up with call to Legacy to find out what happened and they said that they called but I have no record of a call from them and nobody knocked on my door between 1 & 3:30. they said that the appointment was for between 1 & 4. When I tried to reschedule they said they would charge me $95.00 for the missed appointment in addition to the cost of the rescheduled appointment.. I thought I was being nice by giving them a second chance. There was no attempt by Legacy to make amends--I guess the is a case where the customer is NOT always right.

We love our new Vita Joli hot tub! The staff of Legacy Hot Tubs is fantastic. They delivered and set up the hot tub with great care and forethought. I highly recommend Legacy if you are thinking about getting a new hot tub. You won’t be disappointed!

Stopped by the store to just look around. Spoke with Johnny about options for a hot tub. Ended up purchasing a tub that day. Installation was less than a week later with Johnny and Lem doing the install. They were very friendly and professional. They explained all the aspects of our tub and the maintenance.We had an issue with one of the jets so called the store and they talked us through a very simple fix.We found Legacy Hot Tubs to be very customer friendly and helpful. Also have a knowledgeable staff and no pressure sales.

We bought our hot tub about two months ago and we love it! The unit works great and is super comfy. My wife has a bad back and loves the massaging jets for her sore muscles. The installation went smooth and Johnny was very helpful with getting us started on maintenance and chemicals. Highly recommend this place!

John and Jeff from Legacy Hot Tubs were fantastic! They arrived promptly at the scheduled time and were able to quickly diagnose the issue and fix it. I love the way they explained things to me and stayed long enough to let the Jacuzzi run to ensure everything was smooth. Highly recommend!

We purchased a Vita Envie spa and could not be happier with the professionalism of the staff.The delivery and install was seamless.Would highly recommend this company for any spa!!!

I was told twice( and they have a sign in their store), If I wrote a positive review I would receive $50 in chemicals. So how can ANY reviews be trusted if they are bartering for positive reviews?They missed a wiring issue and my new tub sat idle for week.I called with a question about my new tub and was told that if they came out and it was not a warranty issue I would be charged $150 for a nuisance call..... Lovely way to talk to clients. Love theTub, so I gave them a 2 star, guess I am not getting the free chemicals!!

Very professional from when we walked into their showroom to installation. Everyone is knowledgeable with great customer service. I would highly recommend Legacy.

Just want to mention Legacy Hot tub has the best customer service, everyone is friendly when you come to the store they answer all my questions. their prices are the best in town. I highly recommend doing business with them. got my hot tub in november, the installation process was easy.

I will say this company is top notch. From the selling stand point to the delivery. Absolutely amazing. Our delivery drivers were above outstanding. They took our screen down brought the jacuzzi in. They made it look very simple. Hands down the best company I have dealt with in a long time. We are loving our jacuzzi. Thanks team for making our buying experience the best ever!!! We are happy jacuzzi owners!!

Love my hot tub! Although it took many months to receive, it finally arrived! Trey was terrific! Johnnie and Robert delivered and setup explaining important information and tips. The experience and service are five stars!

Control/display on my hot tub purchased at Legacy faded and was virtually unusable. Legacy ordered the part and arranged service call. Jon showed up on time, replaced the part in no time. He very knowledgeable and personable...much appreciated.

The team at Legacy is awesome from the purchase experience to the installation process. Highly recommend Legacy to help you make the right choice. I love my new Joli hot tub and I have only had it five days! Thank you Legacy!

I have been looking around for a swim spa and called in for product availability and got way more! Lem was very upfront and professional and did not hesitate to provide the information I was requesting. He also went above and beyond to help me understand the product and set realistic expectations in regards to the spas I was looking for. Very refreshing to speak with a representative who takes the time to make your call feel important whether your buying or not. Thanks Lem!

Jon and Jeff from Legacy are super hot tub professionals. They called ahead to let us know they were on the way and when they arrived they quickly diagnosed and repaired the problem with the pump and showed us what to watch for to prevent recurrence. We purchased our hot tub from Legacy five years ago and have been very pleased ever since. We highly recommend Legacy.

I visited Legacy Hot Tubs twice before making a final purchase of a Vita Spa (Joli Model). Both times, the sales staff were super helpful and took a bunch of time explaining different features and models. They definitely know their stuff and I never once felt pressured into making a quick decision.The delivery guys were also great, explaining the different options for getting the hot tub into my smaller sized lanai. Once in, they even make recommendations on best placement using the hot tub cover as a semi-privacy screen from my neighbors back yard.Next day electrician came to hook it all up and I called the Legacy store at 4:53p (7 minutes before they closed) to ask them to walk me through initial setup and how everything worked. I even told the guy I knew they were about to close and Id be happy to call back in morning. Trey helped me and was amazing! Stayed until 5:15 answering questions and guiding me through the whole thing. This is the type of customer service you just dont see much these days!I used my hot tub for the first time this evening and it was great! No regrets and keep up the good work!

We are first time customers and Legacy Hot Tubs quickly put us on the schedule for service. Jeff and John were very quick and efficient and knowledgeable about our hot tub, even bringing all the replacement parts necessary to get our hot tub working. We highly recommend Legacy Hot Tubs.

Love our hot tub! The crew at Legacy were fantastic. They were quick and efficient in the install. Very friendly and courteous. Would definitely recommend Legacy . They were great!

Required service for my hot tub which is almost nine years old. The staff at Legacy was very helpful in scheduling an appointment, timely, courteous, and very professional with the service call. I appreciate such wonderful customer service and that they had the parts with them! Would highly recommend them.Thank you for a job well done.

Friendly & knowledgeable. Available for questions before, during, & after installation.

Tray walked us through the process from beginning to end. Legacy even recommend an expert electrician that they coordinated with their spa delivery so we could use the spa immediately. We visited all the spa dealers in the area and settled on the Vita Amour spa, it is the perfect size for us and has all of the features we were looking for. We added some nice upgrades as well but the standard features beat all the comparable spas. We have had it over a week and it exceeds all of our expectations. Thank you to Tray and Legacy Hot Tubs!!!

I have been using Legacy for quite some time and have received the highest level of professionalism and service. Very knowledgeable and friendly. Today, the service personnel were on time, addressed the problem and did everything in an efficient manner. I would strongly recommend them to future customers....they are the best in the business.

We had an amazing experience from start to finish at Legacy Hot Tubs, Pools & Saunas! James was our “sales guy” and was extremely knowledgeable about everything hot tub related! We had a ton of questions and he was able to answer them all- amazing customer service! We later found out that James is the owner which was awesome to see him roll up his sleeves and stay closely involved with his businessOur delivery process was equally amazing! The employees at the store not only sell you the hot tub- they delivery them, also! Lem and Johnny were super professional, knowledgeable and gave us all the information we needed to be successful owners! Cannot recommend this store enough!

John and Jeff arrived on time and were able to quickly diagnose the issue with my hot tub. They even took time to look at a couple other areas to assure me things looked to be in good shape. If needed I will use the company again. Thanks again to John and Jeff.

Great serviceWe bought a home that came with a spa, but no manual. I called Legacy on a whim, and Trey was able to assisted us in obtaining the correct manual. When we needed the spa repaired, we called Legacy and John was punctual, efficient and knowledgeable. Our spa is now up and running, we’re looking forward to nice long soaks this fall and winter. Thanks !

FABULOUS!!! We are adding a video of our jacuzzi to their Facebook and or you tube page... The beast the closest jacuzzi dealers price, installed, and helped us understand dealing with the water (which is not hard). We wore a bathing suit and tried out the one closest to the model we wanted so their accommodating =•>

John came out to take a look at our hot to see if it was fixable.he gave us an honest assessment of the situation and treated us like we were family.he could have tried to persuade us to fix it but gave us the best advice.thanks john for being straight with us..

We found the exact hot tub we were looking for at Legacy. They delivered it promptly, installed it expertly and answered all our questions with ease and satisfaction! We hired the electrician company they recommended and they too upgraded our box to our complete satisfaction. We highly recommend Legacy Hot Tubs and Spas for all your spa needs.

My wife and I purchased a hot tube from legacy hot tubs. We have nothing but great things to say about them. The salesman Matt was very knowledgeable. He r answered all our questions. We picked the AWS 461. The delivery guys Lem and Johnny were amazing. The delivered and installed the hot tube quickly and efficiently. They also were extremely knowledgeable and explained every single detail of the hot tub and how to take care of it. If you are in the market for a hot tub go to Legacy Hot Tubs. I totally recommend them!!!

We had a great experience buying our hot tub last year through Legacy. Lem did a terrific job with the installation. Just recently, we became concerned about not being able to dial down the water temp. I left a weekend message and received a call back promptly on Monday morning. Lem walked me through a set of steps to resolve the issue. He was concerned, professional, and courteous. I would definitely recommend Legacy!

Johnnie and Rob came to install the hot tub and were extremely helpful and friendly. The whole process has been very personal and informative. Highly recommend Legacy Hot Tubs!

Great responsiveness and service! John was very professional and knowledgable and disgnosed the problem in a matter of minutes. The repair was quick and now the Tub is back in action!

We started our hot tub search with many, many questions and multiple visits. James Bujan was incredibly helpful in answering questions, presenting products and making recommendations. As a result we selected and ordered a tub. The delivery was on time and the delivery crew was excellent and personable.

We highly recommend Legacy Hot Tubs, we had a great experience from start to finish. John the technician was on time, polite and very knowledgeable.

I had my Jacuzzi delivered by Lem and Johnny yesterday,they explained how to set everything and demonstrated all I needed to know. I used it this morning, it was delightful, warm and clean, so nice!I would highly recommend this company to anyone looking for a hot tub for sure!

Great prices and service! Very knowledgeable and friendly staff. We love our Leah’s you tub!

Very knowledgeable and honest. they spent the time to show us exactly what was wrong including a video. Really recommend them.

The crew at Legacy is very informative and happy to assist with any & all questions. This has been great since I am a first time hot tub owner. They helped me find the perfect hot tub for me and were very fast & professional with delivery & set up. I could not be happier with my experience with them. ...and I LOVE MY HOT TUB!!!....*UPDATE: After a year of owning the hot tub had light issues turning the hot tub off. Asked them to come check it out, but they said they would charge around $100 to just look at it. This was in January and the issues started in December....just so happens that our warranty ended in December. Instead of being cool about it since it was a matter of weeks past to come just inspect it for no charge (especially since we spent so much on the hot tub) they stood firm on wanting to charge...pretty lackluster as far as customer relationships goes. Everything is great when making that sale, but after that they dont care about you. Pretty disappointed about it. Good news is the problem went away on its own luckily...a simple inspection by them would not have been a huge issue for them, but they wanted to make a big deal over a few weeks and a few bucks...much smarter to keep relationships strong because you never know, that customer may refer you all or even upgrade at some point...I would understand it if several months had past by on the warranty deal, but a few weeks??? Come on now...You start out nice by offering chemicals for a five star rating, but want to charge for an inspection after a few weeks past warranty?...not cool.

This is our third hot tub purchase. We visited Legacy and other dealers in the area. Legacys product lines and informed sales staff helped us purchase a hot tub that met our needs and stayed within our budget. They laid out a time line from purchase to install and gave us a list of electricians that could help with the needed wiring. The install was done ahead of schedule. The delivery guys could not have been better. Legacy exceeded our expectations from the sale to the install. I would recommend you pay them a visit when considering purchasing a hot tub.

Showed up on time and diagnosed the problem. Hoping the new part is not expensive and wont take forever to get here.

We had our American Spa Model 471 installed yesterday and within hours it was up and running. So Relaxing ! Lem and Johnny did the install and were very professional and got the job done timely and right. We are so glad we chose Legacy. Definitely worth the expense. Look forward to sharing our experience with our friends and neighbors. Thank you Legacy.

Couldnt be more happy with my hottub. Use it at least 3 times a day. Went to a few other places and these guys carry the jacuzzi brand and it was affordable and lots of power. You wont go wrong if you buy from here

We are so happy we chose Legacy Hot Tubs & Spa to service our hot tub. We brought a home with a hot tub that hasn’t been used in quite a while. Legacy found wiring that wasn’t done correctly and the service techs diligently corrected the problem and configured the main panel and now we have a working hot tub. We also had them do the cleaning service and the tub looks amazing. We can’t wait to use it.

John was courteous and knowledgeable. The service was on-time. The problem was diagnosed and fixed promptly. I was very pleased with the service call. Would recommend to anyone needing service on a hot tube.BlessingsBill

Was really friendly, and really nice, they came out right on time! The issue was found right away and fixed it quickly! They have great pricing, would 10/10 use them again and highly suggested! I Can not say enough good things about this company!

From the purchase to complete set up- it was an extremely positive experience! The staff is very knowledgeable, friendly, professional and a pleasure to work with. We highly recommend Legacy Hot Tubs and will continue to work with them in the future. Trey and the 2 technicians that did the delivery and set up were superior; everything was explained to us in detail and all our questions were answered. It has been a fantastic experience!

John was extremely knowledgeable about my jacuzzi. He went over different options with me and recommended what he thought was the smartest and best. Thank you for having such great people on your staff. We look forward to doing all our business with you in the future!

Great fast service. John our tech was awesome. Very knowledgeable and pleasant to work with. He had the part available and completed all of the work, including draining the hot tub in under an hour. I could not be more pleased with the service!

They are great! They were able to see my hot tub the next day and was able to diagnose the problem quickly and inexpensively! The service technician is very professional! Jon was great! Thank you for your excellent service.

Legacy was a pleasure to work with !!! From the moment we walked in the door they were pleasant and so knowledgeable!! Our hot tub came in earlier than expected, Lem and Johnny delivered and set everything up for us!! They both were amazing!!!!

Legacy Hot Tubs is the place to go for your personal Hot Tub. The sales staff truly know their products and will find the right one for you. They are not pushy at all and it was a pleasure from the first moment I walked through the door, and even till delivery and installation. They answer all your questions and are extremely courteous. Plus, I purchased a high end Hot Tub for a phenomenal price!!!🐩🐾

Competitive prices, great service, install team was helpful and did an outstanding job, sales team cared about our urgency, had several options in-stock - thank you!!

This review is from Jim and Carolyn Deering. Legacy Hot Tubs did a great job of fixing our hot tub. Very happy with their work!

I really liked the vibe here when I first came in to look at hot tubs. Everyone was professional, knowledgeable and I felt no pressure to purchase a hot tub. They made the buying experience smooth and seamless and everything was done well and on time including the installation. I highly recommend Legacy to anyone looking to purchase a hot tub, spa or sauna. As a manager of a service business with 20 employees for over 30 years I rate the customer experience here at 5 out of 5!

Fantastic service, quick and easy and they make sure everything is taken care of.

Another great service call. I purchased a used hot tub from someone else and they have fixed it twice. They were on time, called prior to showing, and fixed it same day.

Jeff and John were very professional. Hot tub needed a replacement pump which they had in their truck. Very happy with Legacy Hot Tubs.

Buyer Beware!!!! This is a terrible company. I bought a used hot tub from them for over $3000! The cover leaks. I asked them to make it right. They refused. Maybe its different for new hot tubs. However, if you are looking for used it is like a very shady used car type of service! Very unhappy! Can not trust these people! Very sad!

John and Jeff were very knowledgeable and answered all our questions- professional and friendly! Can’t wait to use our hot tub tonight!

Legacy hot tubs was professional, on time, and got the hot tub running at a competitive price!

We found Legacy Hot Tubs on the website and it ended up being the first and last place we shopped. Matt was very knowledgeable and gave us a crash course on hot tub ownership for rookies. We narrowed down what we wanted, and purchased there and then. The delivery and set up crew were helpful, friendly and patient. Highly recommend this local business!

Professional, knowledgeable and punctual.

Great customer service and quality products!

Amazing place. No pressure very knowable sales people. Amazing delivery and set up guys. Thanks for the great service. Highly recommended for your hot tub needs....

Awesome experience. Trey is so knowledgeable and went above and beyond in his explanation and John was a pleasure to work with. I highly recommend this company! You cant go wrong..

The guys showed up a little early, which is always nice. Took care of my spa and explained some of the things I didnt know. Thank you very much!

Their Tech Joe was out-freaking-standing! He answered ALL my questions, and helped find the most cost effective way to fix my Hot Tub. He went above and beyond to make sure I was 100% happy!I don’t know what your paying your team... but Joe deserves a raise!Best customer service around in ANY BUSINESS!

The Legacy technician showed up on time this a.m. and was very professional, knowledgeable and helpful in answering my questions. He resolved the issue with my hot tub very quickly and also remembered to deliver the new hot tub pillows that I had requested. I will definitely refer friends to Legacy Hot Tubs!!! Your store personnel are also always very friendly and professional, too!

I called Legacy for a hot tub fix and Jon and Jeff had it done in no time! Thanks guys

Couldn’t have been more pleased with the service, professionalism and HONESTY. Tech was upfront and honest. He expresses concerns for costs that may occur because he was not part of my warrantee service plan before he even excepted the job. I didn’t care as the last service company flat out lied to me stating they serviced my spa but my cameras show otherwise.I HIGHLY recommend Legacy Spa to anyone who wants a knowledgeable tech with great business ethics!

When our hot tub broke, we called Legacy. They quickly scheduled a visit, called to let us know they were on the way, and showed up right when scheduled. They were very knowledgeable about the hot tub works and were able to quickly and efficiently diagnose and repair the problem. Very friendly and helpful and got the job done right the first time. I can highly recommend Legacy for any hot tub repairs.

Friendly staff, great customer service! I highly recommend Legacy Hot Tubs!