user
CentraCare Eye Center
2000 23rd St S, Sartell, MN 56377, United States
Appearance
CentraCare Eye Center

Comments
Be
Review №1

Dr. Weisbrod and the staff here are so caring and professional! My father was struggling to enjoy life anymore without vision and they have gave him an entirely new outlook on life now with surgery.. The human side shown by doc and his staff is worth going here alone

Je
Review №2

This is a review for the Optical Shop. My experience on Tuesday in the waiting room and with the eye physician was excellent as always.At the end of my appointment, I asked the doctor if the optical shop would adjust my glasses that I had not purchased from there. He said it didnt hurt to ask and the worst they could do is say no. Turns out the worst they could do was say yes and then shame me for it. When I asked the woman working there if she was able to adjust my glasses even though I did not purchase them from there she was sarcastic and rude saying she could but just didnt like to. She even recognized her rudeness apologizing for her sarcasm. I said it was perfectly fine and prepared to leave but she insisted on helping me. While helping me, she then lectured me saying, its like buying a Ford car and then asking Chevy for the free tune up. She went on and on about how my glasses were cheaply made which while I agree with is still rude. Though my prescription hasnt changed, I do need higher quality glasses. I didnt have time to look for a new pair then and just needed adjustments.Ive said a lot here that can easily identify me to her or other employees but its ok. You folks need to know that I was prepared to go back there to purchase glasses but will be doing so elsewhere. This woman needs to know that she could have avoided all this rudeness by simply and politely telling me she wouldnt be able to adjust my glasses not purchased there.

Br
Review №3

I have been a patient for decades and have *always* had a positive, professional, thorough and caring experience from the entire team. I highly recommend them.

No
Review №4

A very dishonest eye clinic. Was told one thing and forced to do another. Tom houda should be fired.

Do
Review №5

The clinic was immaculate. I was greeted promptly when I arrived. The staff members were welcoming, helpful, and efficient. Dr. Greenberg was very thorough and explained the tests he was administering, the reasons for them, and the results very clearly in terms that a lay person could understand.

Kn
Review №6

Thanks a bunch for letting me trust you to treat my vision impaired toddler for the past year and then surprising us by mail to let us know you will no longer be treating kids. Or patients with his condition at all anymore.Didnt even warrant a phone call apparently because patients are just dollar signs now. Despicable.Best part of all this is you included a website to find a new doctor, but it just linked us back to only your clinic! Its the only one within a 100 miles that was able to see toddlers. Thanks a bunch! Now on to driving 4 hours for one eye appointment in the cities. Also it wouldnt be so irritating if you just wouldve told us when we were in a month ago!

Su
Review №7

Kind service, i love it!

Ru
Review №8

I had my first eye exam 8/5/19, I went next to them to the eye glasses store to pick out my glasses, they were helpful and I paid my bill of $ 735.42.... (thinking this was my exam and glasses total cost)... about 3 weeks later, I received a bill of $441.75 for the eye exam, I called to ask if this was a mistake, and she told me that this was the cost of the eye exam, and I let her know that I have only had glasses for 3 years and had no problems and all I thought I was getting was a basic exam... she told me they did extensive tests on my eyes because of previous problems...I let her know that I have never had any previous problems and ask her if they could have mixed up my file with someone elses file, and she said no, this is what you owe .... I would not recommended this clinic to anyone because of this experience.. Tami

Ka
Review №9

I received a bill for 700.00 for a basic eye exam. Nothing special. Less than 10 min with the doctor. I didn’t even get a new prescription for glasses. My insurance covers a yearly exam but they billed me as a “new patient” which is not coved under yearly exams On my insurance. And trust me I called and made sure they were in network and covered before I went there. My insurance said they would pay it if billing was resubmitted with right code. After fighting with centracare billing for several months I paid the bill but I would never go back here.

Ir
Review №10

The front desk people were rather cold, but the doctor and assistant were great.

Br
Review №11

Very professional and thorough examination!

Information
40 Photos
11 Comments
3.6 Rating
  • Address:2000 23rd St S, Sartell, MN 56377, United States
  • Site:https://centracare.com/locations/centracare-eye-center/
  • Phone:+1 320-229-5120
Categories
  • Contact lenses supplier
  • Eye care center
  • Ophthalmologist
  • Ophthalmology clinic
  • Optician
  • Optometrist
  • Pediatric ophthalmologist
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • Online care:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations