Great staff and had what I needed! I love Hank.

Great local place to get what you need and dont have to go into town. Friendly knowledgeable staff is great as well.

Great small town feel day staff/ owner is always knowledgeable and friendly. Its a must stop shop for all your hardware needs.

Visited here for some parts for a project after being taken back by another stores prices.Staff was able to point me in the right direction for almost any project. When they didnt have 1 peice, they were able to point to me where I could go for the tool and exactly what I needed (as to not over buy)In comparison to other hardware hanks, this one is worth the extra mile drive for service and prices

Nice plants but slim Pickens now. 50%off

Great local place with most things in stock that you need around home. Please shop local!

Always have what I need ! If you have questions, Bob is a great help !

Great service!! Staff is very helpful

Has basic hardware needs.

When I find I am missing the parts to finish my repair job, Hardware Hank is always there to help my project get back on track

Staff knowledge can be hit or miss. Some are great and can help solve the problem better than my solution. 3 star as its 50/50 on whether they have what I need. Frustrating as many times I need to run to big box store to complete my project.

Absolutely terrible! I bought a piece for our sink yesterday and the man working said not sure if it will fit, just bring it back with the receipt if its not right. If it was all sales were final I would have not bought it. It wasnt the right part. My husband brought it back the next day and refused to do a return. Incredibly frustrating.We have been going there for 9 years. I am very disappointed they are willing to lose customers over a 25 dollar part. They didnt stay true to their word. They lost some very loyal customers over something so trivial.

Extremely helpful and knowledgeable local shop. Fair prices on rentals, Bait shop item, comparable prices on Weber grills, great selection plants, etc.They also support community associations.

A well stocked, helpful neighborhood hardware store....helpful staff....good selection.....great experience

This business is an absolute joke. I tried calling 3 times and on the 4th time they finally answered the phone. I went to rent an aerator from them, and they told me I needed a Minnesota drivers license to rent his equipment. It was clear he just didnt want to do the work. This place doesnt deserve business.

Nice small local store that has a surprising amount of stuff.

Like for those quick stops without running into St. Cloud for

Thank you for being prompt and helpful when I shopped for the things I needed! Thank you for being open during these hard times in the world!

Nice hometown hardware store with people who are willing to help.you find what you need

Very helpful staff.

Great place, nice people, fast service even with covid.

I recently went to the Sartell Hardware Hank, to send a small suitcase to my son in Canada (they have a UPS service in the store). After explaining that my son had mistakenly left it and that it had his CPAP machine and clothes in it and that I needed to get it to him as soon as possible, they offered me two services (overnight $480 and expedited $370). Though this seemed really expensive, I figured I had no choice, so I opted for the expedited service which they claimed would arrive within 48 hrs.The next day Bobby (manager of Hardware Hank)called me to tell me the package was being held by UPS because it needed an invoice declaration for the CPAP. So I had to drive to the UPS depot in St. Cloud to make the declaration. I tried explaining to them that it had no value, since it was my sons own used machine, but they insisted that I had to put something on it or Canada Customs would not let it through. This evidently resulted in my son having to pay over $40 in taxes.I have since found out that this whole expensive mess was because the package should have been classified as personal effects and that it could have been sent at a standard rate of about $80, which as not offered to me even though it only takes about 6 days to get there.When I went back to the store Bobby told me that the store would not be be responsible for the costs and would no longer be offering international UPS services. I also went back to UPS, but they say that they provided the service that the store requested, so we needed to go through them if we had any complaints.Neither UPS or Hardware Hank appear to really understand this service they provide, as they did not classify the package correctly even though they knew what was in the package and what it was for. And it is now clear that they will not honor their own deficiencies.This is not good customer service.

Employees are always helpful & the store is always clean

Super helpful people, quick shopping experience. You might pay a little bit more here, but with the time savings alone you make it back in a heartbeat. Love the local hardware store!

Hardware Hank so much more convenient helpful and engaging than any of the big box hardware storesThey carry a Hillman section which offers the ability to individually purchase that oddball screw or connector or furniture piece along with imperial and metric hardware in stainless through grade 8Support your local hardware store!!

Very convenient for me with staff that is very helpful.

Owner is very rude

The selection is on point for a small town hardware hank. Staffed by mainly teenaged kids like a lot of hardware hanks but theyre respectful and helpful.

The cashier/ store help acted rude and acted like you where going to steal something

Great selection of items, it seems if you need it they have it.

Always super helpful and a good chat. I enjoy having them in Sartell.

Extremely nice and helpful people! Awesome store with great service and everything you need for your home and fishing!

Great hardware store, friendly and helpful staff. Large selection, usually have what I need.

I like the local hardware store as they have most items I would expect them to have.

They were very helpful in finding what would work for me...

Great place to shop local 👍

Very friendly staff. Great prices!

Very friendly staff. Our go to hardware store.

Helpful staff.

Great place great people

Called and asked if they had 2x4s. I was told yep we do. Drove 15 minutes to get here and asked for the 2x4s and theyre out. What is wrong with people

Good selection, super friendly and helpful!

Good for quick stops.

I was wondering I am 15 and I need a job is this hardware Hank hiring thanks

Staff is friendly and very helpful

Great service