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Thomas Tool & Supply Inc
300 14th Ave E, Sartell, MN 56377, United States
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Thomas Tool & Supply Inc

Comments
CS
Review №1

Our company always brings our business here. Most of the staff are very friendly and willing to help, this is a place you can build a great relationship with! If you’re looking to buy just one tool or multiple you need to stop here!

da
Review №2

Great service!!! They swap out power tools and batteries that are under warranty!! Very knowledgeable about the products they sell.

Va
Review №3

Guys there helped me get the tools I wanted for a reasonable price. I called ahead of time and they had them pulled of the shelf for me when I got there.

Sh
Review №4

My go to for cordless tools. Great people, great selection, & good deals.

Ni
Review №5

Very helpful staff to get me what I need.

Tr
Review №6

Very good service!

Kr
Review №7

Went in with a broken staple gun. I had been quoted $45 just for a repair kit. All it took was some oil which they provided in 10 minutes. I bought a bottle of oil and left a very satisfied customer.

K.
Review №8

Great selection in tools with great prices!

Ra
Review №9

Good service

St
Review №10

Bought a Dewalt Table Saw from Sartell location and the salesman Adam was the best. He price matched 2 competitors and was very helpful. Will definitely be back.

Da
Review №11

Great place to find quality tools & More looking for that hard to find or need a repair this is the place give it a try

Ma
Review №12

Owner and staff are moronic ass holes!!!You bring a tool for repair and they lose it or throw it away and its my fault!!! Owner said if it isnt worth fixing we throw tools away wow....really..... you never got permission from me....I guess a brad nailer is not worth a 15 dollar trigger assembly.... as they then try to give me one from there junk pile with all the internal parts removed, wasnt worth it....Hmmm.Bottom line...Stay away from this place, you will be treated terribly and will never see your tools again, thats if they dont think it is worth repairing!!!

Br
Review №13

I stopped in to get a replacement Ryobi battery that I was having problems with. All Ryobi batteries come with a 3 year warranty, and they decided that the warranty was out after 1 year, and that was that.That wasnt the main problem though. They were jerks about the whole process. They are an authorized warranty return center for Ryobi, and youd think they would know the process. My battery was 15 months old, well within the limit of 3 years. Since I thought it might be the charger I brought it with. The next question they had was where is a drill to test it - (what) you are a authorized return center and you dont have a drill to test their batteries with. The person I dealt with was very unprofessional and really made me feel un-welcome.I will not do business with this company ever again, and I recommend you do the same.

Lo
Review №14

Helpful staff, knows the products, always have great deals

Da
Review №15

Best place in town for professional tools.

Ch
Review №16

Recently purchased a large tool. Had contact with 3 sales people, service from all was terrible!!!! Disinterested, poorly trained, charged incorrectly, no apology, rude and aggressive. Wont do that again!

Information
58 Photos
16 Comments
4.2 Rating
  • Address:300 14th Ave E, Sartell, MN 56377, United States
  • Site:http://thomas-tool.com/
  • Phone:+1 320-253-4526
Categories
  • Hardware store
  • Ladder supplier
  • Safety equipment supplier
  • Tool repair shop
  • Tool store
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:8AM–12PM
  • Friday:Closed
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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