Bad Customer Service. No one would help me at the print center. There were three people standing.So, I decided to leave go to Staples. They were more helpful then Office Depot

I am glad they atlest have mini one star other wise they dont even get one.. their employess are so lazy, i think they should stay home and get free money.. no couster service evrything over price

Ms. LaToya and Mr. Richard at the print service are AMAZING. Highly recommend a raise for them due to going above and beyond on our difficult print service yesterday and today.Thank you again!

Slow, employee just works as slow as possible. Multiple people walked out from the line.

Called to check on an order for pick-up that I placed last night. The confirmation code and email stated it would be ready by 11am and I opted in for a text whenever my order was ready for pick up. I have someone picking it up since I dont live in the area, and they are going to bring me my order tonight. I called the first time, and after being transferred over to the printing department, I sat on hold for 15 minutes before finally giving up and hanging up. Understanding how things are probably busy, I decided to call back. The same gentleman answered the phone and was very courteous and made a joke about not putting me on hold, and then I got placed on hold. A woman answered the phone and I told her I wanted to check in on the order. I told her it was fine if it wasnt ready quite yet, but wanted to know what time I could have my friend pick it up. Before I could finish asking the question, she said Okay bye now and hung up in the middle of me speaking. I just want to know if I should send my friend to get it today or tomorrow, and I didnt think it was asking too much to ensure that my project is done so its not a waste of time to come pick it up.

This store has polite and friendly staff but not as great a selection of technology as I had hoped when visiting. They had good deals on other office supplies, displays for some supplies which allowed me to gauge the options best for me. Overall I will probably return here for my office supply needs.

My experience was great after meeting Ann Dassler, employee thats works in the Savannah, Georgia store. Ann Dassler, work proficient in getting your order completed, Ann always have a smile on her face and very eager to assist. Keep up the good work Ann.

Went to Savannah, GA Office Max to have a couple posters laminated and was greeted by the most pleasant upbeat associates I’ve ever encountered anywhere - what a great experience provided by Michael!

I ordered a desk for my office (product# 161324) on July 18th. I picked it up at the store, and brought it to the office. The top panel of the desk was cracked. We (my husband and I) contacted your store and was told that they did not have a replacement in stock. We contacted the company that makes the desk and asked them to ship a replacement. It arrived the following week, with a huge piece missing out of the corner. We called again and requested ANOTHER replacement. It again took several days to get here as it is apparently not possible for the company to overnight anything. It came in the mail today at 5pm and again has a damaged corner. At this point I am livid. I want a solution. I should not have to wait nearly a month to get a functional desk.I sent the above correspondence to the corporate office. They responded and assured me that I would be hearing from a manager in the Savannah store promptly.I waited three days with no response. My husband then called and spoke with Richard. He did not have the same product in stock, but assured us that he would replace it with an upgrade (same desk with a hutch). I agreed to this and we loaded all of the parts in the car to take it back.When we arrived at the store, we were told that they would not allow us to receive the desk without an additional payment of $105.00... after four weeks of not being able to use a desk I already purchased and not being able to receive a replacement part that wasnt damaged, they wanted me to pay MORE because they did not have the correct item in stock.THIS IS NOT THE WAY TO RUN A BUSINESS.

Disgusting customer service. The lady at the print and copy has to much attitude. Come in to get my menus done and she had an attitude the whole time.

Went for ID and fingerprint service for a new job. Extremely punctual, instructive and done in 5 minutes. Great service and employees.

The store was cleaned and well maintained. I love Office Depot as they always have great clearance sections to comb through and today didnt disappoint. The only reason I knocked them a star is half the staff was in one section just talking. The other half was really helpful. Ill definitely be back for another round.

Alana was so helpful! Went to 3 stores for help with our PC and received 0 customer service. Finally went to Office Depot, only because it was the furthest away, and problem was solved within minutes! Alana took time to answer our questions and get us exactly what we needed!!!

Every once in awhile you stumble across a manager who TRULY cares about the customer. Julia is one of those managers. She needs to be commended on her passionate devotion to the customer service experience. She assisted me with a large corporate order. When I told her how much I would be spending, it didnt change her level of commitment to me as a customer. Thank you Julia and I will be back.

Mrs. Shawna in the printing department is incredible. She stopped the dozen other printing jobs she had going to help me put together a presentation. Everybody was very attentive. It was honestly refreshing! THANK YOU!

This store displayed no customer service. There were multiple people working but no one offered to help. I was looking to buy two office chairs, was in the store for 25 minutes, and no one stopped to check on us or see what we needed. As I was leaving the store an associate finally asked us did we have any questions. But my foot was already out the door, so it was a little too late. I dont expect jumping through hoops, but I do expect customer service when Im spending my money.

I am getting married and used the print shop to get my programs for the ceremony and signs printed off. My programs were a little complex due to the design and how I needed them cut. The print shop employees, especially Shawna, were exceptional!!!! They were so kind and patient and made sure to verify with me when they had any questions. I am so greatful for their wonderful service. It was needed for a stressful time. Thank you to everyone there for making it so enjoyable to come in, no matter how many mistakes I did on my part.

Excellent service today. I watched to buy some crayons that ate on sale for 0.50 for 24 count. Six boxes was the limit. I want to donate these crayons to a school. The manager asked my to purchase over the limit at 6 boxes at a time. It took about 45 minutes and ringing up ringing each box individually. But it was worth it so we could help some children get their school supplies. Abd or cashier was awesome and patient and new. Thank you so much.

Stopped there with a laptop / printer problem.. David had it solved in about 15 minutes. He is very professional and computer savvy. He is truly the best

The apathetic service from the print counter was disappointing. Ordered one print online, received email confirmation of the order but that was it. Employee said they tried to call and email to inform me that they were out of stock of the paper, neither were received. I know things happen and it’s not their fault but a minimum amount of effort could have been made. Imagine if this had been a final or something important, but it wasn’t I’m just complaining and whiny.

I gave Office Depot four out of five stars only because their prices are a tad bit High Walmart have them beat as far as prices go and when I go in there I am specifically getting something I just think that the prices need to be lowered the people that work there are really nice management is really nice I have no issues the lady that used to work for Toys R Us for many many years is now over at Office Depot so its nice seeing her. The store was clean and its a Sunday so it was really really slow business. I think my kids and I are the only ones in the store. I will watch there prices and I will be back. Bring back the 1cent school paper sale you had a couple of years ago. Lower your prices but I will come back and check.

Terrible! And you feel bad asking somebody for help. Plus only two people you can see, thats actually working, the place is bad. And I blame corporate an upper management because of their poor managing trying to put more money in their pockets and shortcut the consumer. There sitting in there big comfortable chairs. And employees gives much and get little in return. I loved that store at one time. Now I will not go back there.

Troy and his staff are great. Highly recommend. Youll be glad to shop there.

Terrible service with extremely rude and disrespectful staff. We were also overcharged, but dealing with the staff any longer wasnt worth the money. Will not return.

Great customer service. The company policy makes it very difficult for teachers buying school supplies for their classrooms. They have forced me to be a staples customer.

Im an art student with strict deadlines and I needed some printing done on 11x17 bristol paper. The Office Max down the road had to cut off on-demand printing so my friends and I went here instead. The staff was incredibly attentive--their main printers were actually broken, but they were kind enough to use display printers in order to get our order done! Travis, the employee assisting us, even stayed for up to 30 minutes after his shift had ended to help us out! This place is nothing if not friendly, a great experience.

Great products. Friendly and helpful employees. I just wish the membership program was more useful.

Don’t keep their stock, and bad costumer service period.

Great store and the staff personnel are very attentive!🖒I meant to mention Ms. Crystal individually who always goes the extra mile!

Excellent service! Took my order out to my car with a smile :)

My experience here was so awful. The assistant manager, Ms. Julie is racist. I’ve never experienced anything like this before to be a repeat customer. I will tell any business owner to get their office needs somewhere else. I don’t understand why their corporate office would hire someone like this and keep them there.

Ms. Jayla is absolutely the best. I was at the print desk and needed assistance for more than 2 hours and she went above and beyond to make sure what I needed I was able to get printed.

Print shop is great. Store staff is very helpful and will help you find what you need.

Not impressed with Shawna in the printing department. I spent half an hour in the store waiting for her to find my order. Armed with a order number, a confirmation email, and patience- it was much too long to get assistance when there were no other customers in the store. Disorganized and not well staffed. Take your print job elsewhere.

They treat there employees like sh*t

Good sale, good salesman til I questioned him about a charge. Then he got ugly.

I have been to this location a handful of times, and every trip has resulted in a negative experience. Today was the last effort. I walked in to the printing service area, as I got my SUB card out and started to hand it to the staff member MARINELLE she stopped me and said, I have to wait until she helps this other customer she called over. There were two other staff member at the checkout both busy, another staff member standing around. A total of three staff members at the front of the store. This customer that was called over was NEXT in line and had nothing to do with printing services. So I waited until customer walked away and MARINELLE was ready. I gave her my SUB card and she asked what I wanted printed, I clearly said, the Pre-Paid Label she looked one second and threw her hand up and said where? and pointed the computer screen toward me. I pointed and repreated the Pre-Paid Label right here. This attitude I received from MARINELLE is unacceptable. I also have worked in retail and know the importance of great customer service. Everytime I have been in this store the customer service is extremely bad.

Had what I went for. Friendly and helpful staff.

Great place for quick cost-efficient printing.

Angel was super helpful and friendly.

Shawna in the copy center is the greatest!!!

Very helpful and nice employees

Dying chain, and it really shows. Only two employees, both working the print shop. The place is a scattershot of random products, many unrelated to office or school. VERY expensive as well.

Best variety of office products

I just spent an hour in this store trying to purchase a Notary stamp. Only to find out the clerk had no idea how to add a boarder or County.... that is required!! Needless to say Im leaving empty handed!!

Great customer service!

I bought a lot of back to school supplies with low prices here.

Very friendly and helpful!!!

Good variety but over priced. This store does have a printing and shipping area that is a plus.

Not enough employee long wait to check out

Office supplies prices not great at times did not have what I was looking for

Online system does not work, tired 3 days in a row.....

Helpful staff

Good products​

Low on staff

They DO NOT cover their own warranty!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Will NEVER EVER buy ANYTHING from them again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The attention was perfect. The girls who were there were very helpful and I got my impression in no time. Thanks