user
Donaldsons Subaru
5700 Sunrise Hwy, Sayville, NY 11782, United States
Appearance
Donaldsons Subaru
Comments
Je
Review №1

I had a Great experience at Donaldsons Subaru. It was a pleasure dealing with Holly Clark! She is very professional & knowledgeable. She was able to find the car I exactly. Robert Zolyniak in finance was easy to deal with. There were NO pushy tactics at all. I would highly recommend Donaldsons to anyone!

Ma
Review №2

We had a fabulous experience at Donaldsons Subaru. The general manager, Steve, was so welcoming, the finance manager was very detailed and helpful, and of course, our sales person, Holly Clark was the very best!Holly is very low-key and friendly. She was very knowledgeable and helpful in finding the right vehicle for our needs. We LOVE the way our Crosstrek handles! And Love the color! Ill never lose my car again in a sea of white, gray, and black cars!Highly recommend Donaldsons!

Ja
Review №3

Thank you for all your help Brad, greatly appreciated.

An
Review №4

My dad and I recently bought my first new car in Donaldsons Subaru. I had the best customer service experience thanks to Ashley. She was very thorough and took her time to explain everything. Before going to Subaru, we had gone to look for a car at a Toyota dealer and had the worst experience. Ashley made the whole experience way more enjoyable, she wasn’t pushy like some sales representatives are, you can tell that she truly cares about the satisfaction of the customer. I highly recommend her if you want someone who is thorough, who goes above and beyond for the clients, and who truly is knowledgeable in her field. She was very informative and she took the time to show me every detail of the car. I truly appreciated the time and effort she took while assisting me in my new purchase.

Ch
Review №5

Holly was extremely helpful, and provided clear answers to all of my questions. She demonstrated a genuine interest in providing assistance and ensuring that the transaction went smoothly. Robert was quite efficient, and explained the various documents as we went through them. I appreciated the fact that there was no pressure to purchase any add-ons, and that available options were presented as helpful information only.

ma
Review №6

I dont usually participate in these surveys but our salesman, Mike Chiofalo, was special. He showed exceptional customer service skills, including interpersonal communication and rapport. He spent all the time we needed in answering our questions concerning our new Subaru, and we had many. We have purchased quite a number of new cars over the years and think Mike stands out as the best salesman we have ever dealt with. We feel like we met a new friend yesterday. Due to our great experience at Donaldsons, we will highly recommend Mike and your dealership in the future.

ge
Review №7

Donaldsons Subaru sets the mark for customer service. What a remarkable experience it is to do business with them. I have purchased two cars now and worked with Ashley both times and she always goes above and beyond. There is no pressure and no haggling. They are simply a cut above in the auto industry. I love both of my Subaru Foresters. I highly recommend working with Donaldsons Subaru and to ask for Ashley. Before I bought my first Subaru I shopped around so many different brands of automobiles and some were better than others but none like the class act at Donaldsons. From purchase, to finance, to servicing your car, its all done with ease and with people who truly care about your experience. Thank you Ashley and the team at Donaldsons for making purchasing a car a pleasure!

Fr
Review №8

Donaldsons Subaru is the best. No problems everything went smooth.I recommend them to anyone.We love our car.I hope you like yours too.

Se
Review №9

As soon as I stepped foot in Donaldsons Subaru, I knew this was going to be the place I purchased my Crosstrek. I had been looking at other dealers and everyone else seemed pushy and just looking to get a sale. We sat down with Ashley and she was absolutely amazing. I told her my must haves and nice to haves and she gave me options based on my budget and what I wanted. Going from an 04 to a 2021, I definitely had my fair share of questions about leasing and all the different things that come with the car. Ashley took time to really explain and answer each question which made me feel so much more comfortable with the whole process. After that meeting, I was set on a Crosstrek and couldnt wait to close the deal!We ended up coming back the next day to test drive the 2021 Crosstrek Limited. Holly helped us out and she was also amazing. She explained everything that was new in then 2021 Crosstrek Limited and didnt pressure us or ask any pressing questions.We came back March 22nd to close the deal and it was super smooth. Both Ashley and Robert made me feel at peace with the process. The week before, Ashley found me a 2021 Crosstrek Limited that even came with extras that I wasnt expecting! She went above and beyond to find me the color and model that I wanted. As someone brand new to leasing and owning a new car at 24, I wasnt sure what to expect. The whole process start to finish was effortless. Before Ashley sent us home, she sat in the car with us and explained all the different features and how to turn them on/off. She also walked me over to service so that I knew where to go when I come back in the future. Throughout the entire process, she didnt text/call/email me daily to see if I made a decision or not. I had other dealers doing that and it pushed me away from doing business with them. Im thankful that Ashley followed up when needed, and gave me space to think and sit on the numbers when needed.If youre looking to lease or buy a Subaru, definitely go to Donaldsons. It was a 30 minute drive from where I live but 100% worth it.

Sa
Review №10

Holly at Donaldsons Subaru made my decision to purchase a new Forester a no brainer. She is professional, informative, honest, and pleasure to work with. I had a wonderful experience at Donaldsons and would highly recommend them (and Holly) to anyone looking for a new vehicle!

Br
Review №11

Michael at Donaldsons in Sayville was terrific! Thank you.

Ki
Review №12

Recently went to Donaldsons with my grandmother who was interested in leasing a 2021 Subaru Forester. Ashley was so professional and helpful throughout the whole process. She answered every question we had and explained every new feature to my grandmother thoroughly. We also traded in her 2009 Forester and Donaldsons was very fair with the price and made the process quick and easy. Highly recommend!

St
Review №13

We have purchased two Subaru Foresters from Donaldons. Previously we purchased a Forester from another LI Subaru dealer. The previous dealer was far below satisfactory. Our experience with Donaldsons far exceeded our expectations. We felt very confident purchasing our vehicles from this dealer.

Al
Review №14

We had such a wonderful experience with Donaldsons Subaru. Mike made everything so easy from start to finish. He took the time to explain everything to us. I would definitely buy my next car from Mike at Donaldsons!

Ka
Review №15

Worked with Mike Chifalo on purchase of Jew car. Process was very easy and went well. Best experience I have ever had purchasing a new car. No issues or problems. No hidden costs or bait and switch games. Very happy with Mike and also Robert in Finance. Fasted We have ever picked up a new car and paperwork!

Lo
Review №16

Dave Clark at Donaldsons Subaru was exceptional! I walked in at 2pm with an idea of the car I wanted. He reviewed all of my options, was very informative and pleasant to deal with. At 5pm the same day I was driving home in the exact automobile that I wanted! I definitely recommend Dave for anyone looking to buy a car today.

Jo
Review №17

Very pleasant experience. I have had some pretty bad experiences at car dealerships, thus far this companys service is top notch, highly recommend you look here before going elsewhere.

Su
Review №18

Got my New ( preowned but practically new) Car from Donaldsons Subaru. I love it. The whole experience was surprisingly easy. I knew what car I wanted going in and was able to negotiate a fair price in a reasonable amount of time and pretty painlessly too. Sales Consultant Dave was very easy going and made me feel comfortable. I hate to have to say this but as a woman buying a car on her own, I did not feel like anyone there was trying to take advantage of me, so Thanks Donaldsons

Ta
Review №19

We just purchased our third Subaru from Dave Clark. Each experience has been a pleasure due to Daves competency and professionalism. He looks to meet our needs and is focused on our satisfaction. We never feel pressured and we find him to be completely trustworthy.

St
Review №20

Donaldsons Subaru has been my go-to dealership for servicing my old car and now for purchasing my first brand new car! Zaak Fox, the sales rep, helped me through the process and answered all my questions. He also made it known that if I should ever have anymore questions that I should feel free to reach out to him. Robert Zolyniak from finance made it a smooth process as well. They were both very personable and it was a pleasure working with them. I would definitely recommend them and this dealership to others!

De
Review №21

EXCEPTIONAL EXPERIENCE! I visited Donaldsons Subaru to explore my options for obtaining a new vehicle. My search was over after meeting with the Sales Rep., Michael C. He dealt with me fairly, answered all my questions and made my decision solid. The following day I drove my new 2021 Subaru Forester out of the showroom; but not before Michael was comfortable that he gave me a thorough walkthrough of the vehicle’s safety and convenience features. Now I know why Michael will continue to have repeat customers and their referrals, because his focus is on building a long-lasting relationship with his customers. Thank you Michael C.

El
Review №22

Holly was fantastic to work with. She was knowledgeable and honest - not pushy to sell at all. I went to several Subaru dealerships, and i felt most comfortable purchasing from Donaldsons. I am happy with my new car and buying experience with Holly at Donaldsons.

Ch
Review №23

As a first time Subaru customer, I could not have asked for a better car, or a better buying experience. Zaak Fox is such a friendly and honest person. He knows his cars and isnt pushy. I enjoyed the entire process and I have never felt so good about a new car purchase before. All my future cars will be purchased here. Thank you Donaldsons !

Iv
Review №24

I highly recommend Donaldsons Subaru dealership. They are, hands down, the best car dealership in the Tri State area. I should know; I am a repeat customer. I just purchased my third Forester from them and couldnt be happier. The whole staff if very nice, understanding and accommodating, from the lady who answers the phones to the finance manager. Zaak Fox is a fantastic sales specialist. Pleasant, smiling and helpful. Thank you Zaak!Presently, due to this horrible shortage of computer chips, buying a car was a nightmare. I was in a car accident and my old vehicle was totaled. I called and visited many dealerships (not just Subaru ones) and was dismissed and talked down to, being a single woman. No such treatment at Donaldsons. Thank you Donaldsons!

Ka
Review №25

Had it not been for Holly, I would have quit Subaru after going to Riverbed first!!!She’s brilliant, professional and just so pleasant to work with!!!! She knows your cars and what options were out there for me!!!! She went above & beyond and produced what she said she would.

Br
Review №26

I had been shopping around for a Subaru Crosstrek Limited. Donaldsons was the winner. Many thanks to Zaak for a smooth and pleasant experience. Thank you to the finance department and the entire Donaldsons family.

Mi
Review №27

Donaldsons Subaru is simply AWESOME in every way! Every person that I came in contact with was absolutely wonderful! My salesperson Holly was TOP SHELF! A WONDERFUL human being! The trip to Donaldsons was my first time in a Subaru dealer and I am sooo glad that I stopped in! After this experience and purchase from Donaldsons I cant imagine buying a car anywhere else! Youve really got it right Donaldsons! Thank you for a wonderful experience and a Great vehicle!

Ti
Review №28

This is the second time over the past few years that we have been helped by Mike Chiofalo with our purchases and both times have been a complete pleasure. Besides being very informative, we feel no pressure when dealing with Mike because he treats us like family and we know we are getting the best deal. On one of our visits, we were even fortunate enough to be introduced to his beautiful granddaughter.The rest of the staff was great as well and I would highly recommend Donaldsons to anyone.

Di
Review №29

I just bought a Certified Pre-owned 2020 Forester and I couldnt have asked for a better experience buying my first car! Holly, Steve, and Robert were top notch professionals and answered any and all questions I had about the car and the buying process. And, of course, the car is treating me very well :)

Ma
Review №30

When it was time to trade in my 10 year old Subaru I returned to Donaldsons . This is my third purchase from them and they once again made the experience pleasurable! While I admit car buying is not my favorite activity, Michael Chiofalos warmth and professionalism had me at ease in no time. Robert in finance was a pro and made us comfortable too. I highly recommend salesman Mike and Donaldsons. And the beautiful Outback!

su
Review №31

Mike at Donaldsons is the best. Not pushy and very informative. I feel like everyone there is so very nice and helpful

Su
Review №32

Had a great experience buying a new car At Donaldson’s Subaru. My salesperson, Dave Clark, was low-key, friendly and very knowledgeable. He answered all my questions. Love my new Forester!!

Li
Review №33

What a great experience!Holly Clark did a great job getting me into my first Subaru. It wasnt easy..lolLove the Forester.Im looking forward to being a long time customer.

Ro
Review №34

Great experience! Holly was very helpful and knowledgeable, always quick to respond to my emails. She explained everything very clearly. I will definitely be returning! Highly recommended!

Br
Review №35

Great service. Welcoming and informative.

pa
Review №36

We had a great experience at Donaldsons Subaru.Zaak Fox our salesperson was always pleasant and patient through our decision making, reviewing various models and the many options available.We are happy with our Outback!

Ke
Review №37

Holly Clarke was amazing! Super helpful and not at all pushy. Felt like a friend helping us buy a car. Smoothest, quickest car buying experience Ive ever had. And we love our new Subaru! Highly recommend this dealership!

An
Review №38

Just purchased a brand new Subaru Crosstrek 2021. Ashley was amazing. Worked with me in every way from picking out a car that fit my needs best, but also worked with my budget. When it came down to actually purchasing the car, Robert was also amazing. They both worked to get me the best deal. Definitely recommend! Great experience

Ch
Review №39

Purchased my new Subaru Outback this past week from Donaldsons. The sales rep, Michael C., was great! He took the time to answer all our questions and we were able to test drive the two cars we were looking at. There was no pressure to make a decision, which made us feel very comfortable purchasing from Michael and Donaldsons. When I went to pick up the new car it was ready for me and the process was smooth, taking less than an hour. Very happy with the sales rep, the dealership and our purchase!

La
Review №40

This was my first experience leasing a Subaru and all I can say is WOW!!! I looked at many cars in many showrooms and not one of them can compare to the way I was treated by Holly Clark and the team at Subaru.Holly was very patient with all of my questions and treated my family like we were hers.The Outback is all I hoped for and more, Holly made sure I understood all my gadgets and made sure I was confident before letting me leave.The showroom was spotless and they took the best precautions during these trying times.Great work Donaldsons!!

Ti
Review №41

Rob Cassero Was very helpful and professional. Would definitely go back again.

Ti
Review №42

Zaak Fox was truly a professional and pleasure to work with. He made sure I was informed, given excellent treatment, and got me in my beautiful new Crosstrek Limited in what I call record time. Thanks Zaak!

De
Review №43

Best car buying experience! Loved my salesperson - Mike Chiofalo! And love my new CrossTrek.

Ch
Review №44

Wonderful team. Purchased a Forester and had a amazing experience. Very transparent, very friendly. Highly recommended !!

Ro
Review №45

My Mk6 gti had been off the road for the past 4 years. I brought the car in for a tune up and inspection. There were a couple of issues that popped up (as to be expected after sitting for so long). Luckily many of the issues were under extended warranty. Awesome service, good price. Got everything done in an afternoon without an appointment It felt good shifting through the gears after a long hiatus.

Qu
Review №46

Donaldsons is great and Holly is the best. She is always very helpful. I have gotten two Subarus through her and when the time comes for a new one I can only hope she is still there. I have been going to Donaldsons since 2015 and will go back again.

Co
Review №47

Ashley was a very knowledgeable sales person who went out of her way to accommodate. Robert is finance was not pushy but was informative. Great experience.

Da
Review №48

I can not say enough about the incredible experience I had! Michael Chiofalo went out of his way to make me feel comfortable and get me the car I wanted. He worked with me constantly to get through the car buying process, which can be daunting. Most of the arrangements were made before I arrived to pick up my new car, making the experience enjoyable. Yes I said enjoyable, there was little to be done but a few signatures. I have purchased new cars in the past but I have to say this was a whole new experience. I was listened to and respected, making this an absolutely smooth process. Robert in the finance department was excellent. He explained every step so I would understand the process and got me a better deal than I could have imagined. I cant give more than 5 stars but if I could I would.

Ch
Review №49

Would highly recommend Donaldsons Subaru- we worked with Holly Clark who made it the most pleasant and fun car-buying experience ever. She was interested in learning what we were looking for in a vehicle and found something that worked on our budget. Would gladly return for our next vehicle and recommend to family/friends!!

Me
Review №50

Micheal Chiofalo was a dream salesperson! We felt so comfortable and were able to get the car we wanted in a timely fashion. We will definitely be back for vehicles in the future. 10/10 would receommend!!

D
Review №51

My experience buying my 3rd Forester was the smoothest (no hassle) by far. Michael (Mike) Chiofalo truly listened and delivered upon all of my wishes & expectations. To say Mike is a genuine person would be an understatement. Thank you @Donaldsons for hiring this type of employee. Hes basically part of my family now.

Ch
Review №52

Such a great place! Everyone is so welcoming and helpful. We loved working with Ashley! She was so helpful both when my husband got his Subaru and when we just got mine. This was our first time getting a Subaru and we will never go back! We love them here from renting the car to the car service every few months. Never disappointed !

Ja
Review №53

Guy at the parts counter was very helpful and had alot of knowledge, very pleased

Ta
Review №54

Purchased my Subaru yesterday and couldnt be happier. Ill miss my old car but this new Forester is so well equipped I wont miss it for too long. Holly was very friendly and easy to work with. Ill definitely shop here again.

An
Review №55

This was the 2nd time getting a car with Holly Clark and she is amazing! She knows her stuff and is just so friendly and easy to work with. We would highly recommend Donaldsons Subaru and especially Holly!

Ti
Review №56

What an unbelievably great experience at an auto dealer. Very professional and courteous staff. Highly recommended!

Na
Review №57

What a great experience all around. Holly is the best sales person you could ask for. She was not pushy what so ever. Made me feel very comfortable while deciding on my new purchase.

He
Review №58

Holly was amazing! She is extremely knowledgeable, sweet, and helpful! Holly went the extra mile explaining all the features of my Forester. I will be back when it is time for another vehicle!

Me
Review №59

Dave Clark was amazing! This was my first time leasing a car on my own. He made the process very easy, was straight to the point, and was very knowledgable. I could not have asked for a better experience.

Co
Review №60

Great experience. It’s always a pleasure working with Holly.

Ka
Review №61

Dave Clark and Donaldsons Subaru has been helping me for 3 years now. Dave set me up with a Crosstrex three years ago, and now a premium fully loaded Forester it has the option one package as well. This Forester is amazing and we are so happy with it. Can’t wait to continue driving it and enjoying all of its features!

Sc
Review №62

I got a brand new Subaru Forester from Donaldsons in November. Michael is the best salesperson ever! This is my second Subaru, and coming back to Michael C. I knew there would be no problems with the sale. Hes such a nice guy and knows so much about the car. I can also say that their service department is excellent. I knew I was not just getting a car, but also going to be bringing it back to service there. It was definitely a sure thing. Will be back when my wifes lease is up for sure! Make sure you ask for Michael C. and youll be happy you did!

Sa
Review №63

I recently bought my like-new Certified Pre-Owned Forester from Donaldsons. The entire process was easy from start to finish. My Sales Consultant, Mike C., was extremely helpful and answered all of my questions. I recommend anyone looking for a Subaru buys from Donaldsons. Thanks for everything!

Am
Review №64

I just want to say that it has always been a pleasure for me to come to Donaldsons for my car leases and repairs. Ashley worked diligently with me and got me a great price for a new Forester. I would highly recommend coming here when looking for a new vehicle.

Fo
Review №65

I had a wonderful experience purchasing a new car from Donaldson Subaru . Sales person Michael Chiofalo was very helpful and very knowledgeable. Highly recommend.

Ja
Review №66

We have recently purchased our third Subaru Outback from Donaldsons and we couldn’t be happier with the service and attention to detail we have received. We have dealt with Dave Clark in buying all of our Subarus. Dave is friendly and professional. He answered all of our questions about our new vehicle. We highly recommend Donaldsons.

De
Review №67

Excellent transaction from beginning to end. Holly was very knowledgeable about all of the Subaru vehicles. She made buying our new Outback such a pleasant experience! Robert did an excellent job processing all of the paperwork so efficiently. This is our fourth Subaru and the sales and service at Donaldsons is outstanding.

Ph
Review №68

Great experience! My wife leased her 2020 Forester back in Feb and we love it. I couldnt wait for my Jeep Grand Cherokee lease to end so I could go back to Donaldsons to lease my 2021 Outback. Ashley is very friendly, helpful and knowledgeable. Highly recommended!

ga
Review №69

The best dealership Ive ever dealt with

ky
Review №70

We had such a pleasant experience at Donaldsons Subaru. We had the pleasure of working with Holly, who couldn’t have been more helpful and knowledgeable. We will definitely be back!

Je
Review №71

This is the second car I bought from Donaldsons and I’m absolutely thrilled with their service! Holly Clark was my saleswoman. She is a no pressure saleswoman who helped me find the right vehicle for me. I absolutely love the Forester I bought!Jessica Lattanzio

Ma
Review №72

Another great new car experience at Donaldsons. It is our third new car purchase and Holly Clark and the rest of the Donaldsons team could not have made it a more pleasant experience. Thank you again, Holly, for your service, pleasant no pressure manner. It really makes car buying the fun experience it should be!

Pa
Review №73

Lovely experience. Just got a Subaru Forester sport. What a great car! Working with Mike was a pleasure. He took care of all the details and made it easy for me to understand all the new bells and whistles. Nice folks at Donaldsons! Thank you

Pe
Review №74

Never a bad experience at this dealer. This will be the 3rd Subaru Ive gotten from them. Great prices and no BS sales gimmicks.

Ja
Review №75

Today I closed on my second Crosstrek lease and I will tell you that this is the best dealership I have conducted business with in my life. Ashley is a fantastic sales rep and got me the deal that I wanted. I love the vehicles....the safest...sporty...affordable...intelligently designed. The service at Donaldson’s is always exceptional, from the gentleman who assigns you a parking spot when you arrive, to the service reps.....everyone is genuinely friendly and professional. When I had to drop my car off for some recall stuff and they were happy to rent me a vehicle for the day while my car was repaired. At the point, I really couldn’t see where there would be any room for improvement. Donaldson’s is right on the money from the sales rep right down to the gentleman who walks you through the documentation while you are signing. It’s clear that this place is well run and the people who work there drive that point home. See what I did there? ‘Drive’ the point home 🤙🏼

Ka
Review №76

We were happy to work with Zaak Fox again. Our car buying experience with Donaldsons Subaru in Sayville has been our best. This is our second time working with Zaak and his team. It was a great experience. Thank you.

Al
Review №77

A great group of people that really took care of me and my family. Very appreciative of the team there that worked hard to get me and my family a new car

Le
Review №78

I wouldnt go to any other dealer other than Donaldsons. Theyre customer service is great, Ashley is very nice to deal with and very knowledgeable. They have a no bull sales approach and the service department is the same. I only have my 2021 Outback for 1 day but already love it

Ka
Review №79

Inefficient service. I had my car there for a month for them to change the Reverse. Every time I called they said that they just have to put the transmission back or that they were waiting for parts.

Ki
Review №80

Great dealership from all points.

Lu
Review №81

Great experience! From start to finish, our sales consultant was Michael Chiofalo, very friendly, he made sure the whole process went smooth and quick as possible, and made sure we got a car that met our expectations, without putting any pressure to make a deal, all our questions were answered, we felt really comfortable signing a lease and driving out the same day! Really recommend going to this dealership.Loving our Subaru!

An
Review №82

Our salesman Zaak Fox was a pleasure to work with. He is extremely knowledgeable, courteous and patient. Zaak is an asset to the dealership!!

Di
Review №83

Extremely kind and helpful staff! Zaak and his manager made me feel safe and supported while looking at cars during a pandemic. They were informative and did not add fluff while I was trying to decide what was best for myself at this time. I highly recommend visiting if youre looking for a Subaru.

Th
Review №84

Top notch service for Subaru. Easy to deal with. Very professional. Fair prices. No hidden charges. Quick and efficient. Only negative is that don’t have loaner cars for longer services. But they do have a pick up/drop off shuttle service. They have done every major service on my WRX Impreza wagon.

Fr
Review №85

I walked into Donaldsons Subaru knowing what I wanted and Michael Chiofalo helped me get just that. He was courteous, personable, professional, candid (much appreciated), and extremely pleased to assist us realize our goal of Subaru ownership. Throughout our interaction, he allowed us the time to consider what we were seeing and even anticipated many of our questions. No question was too small for him. He took the time to work with us and made us feel extremely comfortable with our purchase. In fact, he wouldnt let us leave until he personally cleaned our windows from any dealership residue. Without reservation, I recommend going to Michael Chiofalo at Donaldsons Subaru if you are in the market for a new car. He will make it happen for you!! Thanks Mike!!

Br
Review №86

This was my first time going to look for a new car. Im leasing my Crosstrek and Dave Clark made it so easy! He was able to answer all my questions and kept me up to date on the delivery of my car. When I went to pick it up the process was very simple and Dave was able to show me the ins and outs of my new car.I smile every time I get in it to drive, I couldnt be happier with my purchase at Donaldsons!

Ke
Review №87

My wife and I just leased a Subaru Forester Touring model from Donaldsons and it was an incredibly smooth and enjoyable experience. We worked with salesman Dave Clark and he was a gentleman from the start. No hard sell, no pressure, which we cannot say for other dealerships we dealt with. We did a couple of test drives over a few days and then decided to move forward with the deal. When we picked up the car, Dave took the time to give us an extensive tutorial on all the various functions so we were not driving off blind. That was a big help. Dave is patient, knowledgeable, and a very nice guy. I would highly recommend him and the dealership.

Je
Review №88

I had a great first time car buying experience at Donaldsons Volkswagen in Sayville! I went in looking for a used vehicle in a specific price range and drove home the very next evening with exactly what I wanted. My sales rep, Brad, was very helpful, honest, and made the whole experience a pleasure. I highly recommend this dealership.

DO
Review №89

I went into this Dealership and met Holly Clark. Holly was incredibly knowledgeable about all that Subaru had to offer. She was able to find exactly what I wanted and the price range that i needed to be in. There was no pressure to purchase the vehicle. I did not feel like she was selling me a car. She truly had my best interest in mind as to which car I should purchase. Holly was an absolute pleasure to deal with especially in these uncertain times that we are in it was a comfort to meet someone that is truly compassionate about what she does.

Ol
Review №90

Holly was so incredibly helpful and patient in helping us find the car with the exact features we wanted. This model was in very limited supply and when it became available at another dealership she jumped on it and brought it to Donaldsons for us to pick up. She instantly became part of our team and made a complicated selection and purchase process easy and painless. This was our second purchase from Donaldsons and the experience has consistently been fantastic. It is worth the hour-long drive for us to come to Donaldsons over other dealers.

Ma
Review №91

If youre looking to buy a car I definitely recommend you to go to subaru!! Everyone in the building is so nice and make you feel comfortable while you look around. If youre planning on purchasing a car from them I recommend you to speak with MICHAEL CHIOFALO who works at the subaru thats located in sayville! My wife and I are extremely thankful to have been helped by someone whos very understanding & beyond generous.

Ni
Review №92

After shopping some other sealers,, Dealt with Holly as a salesperson for my new WRX. Absolutely great service, they did not have the model trim I wanted in stock but were able to get one from another dealer within a week and a half, beautiful car and solid customer service. Would recommend over any other dealership.

Mi
Review №93

Ive had service done here with no issues. Stopped in just to look around today. Felt no pressure. I wasnt even asked for my phone number. I would recommend this place.

Gr
Review №94

Made the process of purchasing a new car easy and enjoyable. This is our 1st Subaru and we are extremely excited. Our salesman Zaak was friendly and knowledgeable. We were given a fair price right upfront. Delivery and paperwork was a complete breeze!

Al
Review №95

My husband and I purchased the Subaru Ascent in early July. Dave Clark, our salesman, was extremely helpful and very professional throughout the entire process. Although the pick-up was not typical (masks were a must), Dave was able to spend a great deal of time with me explaining the many features of the car. After over a month with my car, I am still very happy with my purchase.

ro
Review №96

Great dealership! Professional. No pressure sales approach. They reallly took the time to let me decide what model was best for me. Loving my outback.Also, Ashley de Pena my sales rep was awesome!!!!

Jo
Review №97

Ive used Donaldsons for service and repairs on my 2015 Forester many times over the past few years. Ive never felt like I was being sold something I didnt need. Everyone who works here is always very communicative, straight up and honest. Theyll get your car done quickly and keep in touch with updates. If you want your car repairs done right, take it here. You might pay a little bit more for service but you can guarantee itll be done correctly and promptly. I love the shuttle service too!

Sa
Review №98

Professional-, courteous and ptompt qualified service. Thank you

Da
Review №99

Bought a 2021 crosstrek with Zaak. From the moment I walked in the door, he paid attention to what I wanted and was genuine in ever way. He was patient in every step and was diligent in showing me every feature of the vehicle. Thank you Robert also in finance for explaining every detail and making the process easy!

Ch
Review №100

Top level staff and over the last decade consistently excellent service. My VW Rabbit is running over 250k thanks to them. Bill the service manager is top knotch! Rob, Gerard, and Kurt couldnt be more helpful.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:5700 Sunrise Hwy, Sayville, NY 11782, United States
  • Site:http://donaldsonssubaru.com/
  • Phone:+1 631-567-6400
Categories
  • Subaru dealer
  • Car dealer
  • Car inspection station
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:11AM–4PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–8PM
  • Sunday:9AM–5:30PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations
  • Sayville Ford5686 Sunrise Hwy, Sayville, NY 11782, United States