Ordered several pulls for our cabinets, and then had to change the order and their people responded in minutes, fixed our order and we got them in a couple of days. Then had to add another order which we got the very next day. They respond quickly and even gave a discount no one else would give. Great company and people to work with.
Ordered new knobs for a dresser set and they were perfect. The description, pictures and sizing were on point and the order was delivered in less than a week. Very happy with my purchase and the online shopping experience.
Good value, fast shipping, I had two more knobs of the same make/style two years later and they were in stock and in my hands within a few days!
I don’t usually review businesses but my experience with knob depot was outstanding and I wanted to recommend them. I needed to match an old handle for some new cabinets and accidentally ordered the wrong finish. They totally handled it even though I was a little late figuring it out. Refunded it and I ordered the right ones the same day. Excellent service. Thanks so much
We ordered handles for our kitchen remodel. The selection was fantastic, with many styles and finishes available. Prices were definitely better than you find in the big box stores. Handles were delivered quickly and well packed for shipping. We will definitely look here again if we encounter another project needing this hardware.
Very satisfied with your service and your website. The product was exactly what I needed, but could not find anywhere. Thanks again.
I have had the best customer service experience with Knob Depot staff!! Best price and best service!!
I had several questions about my order and each time I received a through and CB prompt reply. Customer service is excellent. I plan to order from them again soon.
Great price and good customer service when I emailed a question before purchase.
Order arrived quicker than expected! Had a question and called customer service. Answering service stated someone would call me back during the next business day, however someone called to answer my question within a couple of hours. Impressed!! Would definitely order from them again.
The kitchen cabinet handles we bought were much better quality than we were expecting for the cost. Recommend with no hesitation.
The knobs are of high quality and did not cost alot. I definitely will be ordering again and i will recommend them to others
The selection options were huge...more than any of our local stores offered. I hate ordering on line but the pictures and descriptions were right on. They are sturdy/durable..not cheesy. They are all now installed and I LOVE them!
Great company! I needed to return an order, they refunded me and told me to keep the order.
Super fast standard shipping! Great products.
This company sent me high quality mercandise at a very reasonable price and delivered in a timely manner.
Laura gives the best customer service I have EVER received! She responded so quickly and bent over backwards to make sure these knobs got to me in time with a low cost.
The knobs we ordered look Amazing and the arrived on time as promised. I would recommend them to everyone.
Laura in Customer Service was excellent! She was very responsive. Faster than I expected compare to other online companies customer service groups. She quickly resolved my issue. I just received my new cabinet pulls and love them! Thanks Laura and the rest of the Knob Depot team!
I ordered on line and received my order so fast. I was pleased as can be. My new kitchen cabinet knobs look fantastic. Price was great and service was super. They make it so easy. I would definitely order again and I will tell my friends also. Thank you to the folks at Knob Depot. Thank you also for enclosing the hardware for thick wood and thin wood...washers too! I was impressed. Thank you to everyone there.
I dont believe Ive ever shopped online with a company that only communicated by email. Having said that, the experience was better than a store with a phone. The response time was immediate with every email; the help I received was phenomenal, and everyone was extremely nice. These qualities are hard to come by these days. They have a huge selection of door and drawer pulls and the style I decided on are beautiful. They are substantial and well made. It was hard to tell by the pictures but the staff is there to answer any and all questions that once youre done, you just know youve made the right choice. Im so happy to have shopped here. I saved a ton of money and received quality hardware that was the finishing touch for my kitchen remodel. Absolutely beautiful! Thank you to the staff for helping me choose the perfect pull.
Quick service. product as advertised.
Very impressed with the service and quality and speed of delivery.
I am in awe at the helpfulness and professionalism this company exudes! From decorating assistance, attempting to match new, upgraded knobs with a newly purchased dining room light fixture, to receiving samples, to the ease of placing orders, to the speed with which I received my order, no company can compete! All employees were there to serve and give their customers only THE BEST! I cannot imagine going to any other on line site, but Knob Depot, when placing future orders!
Knobs and pulls came in a very timely fashion and packaged quite well. There was an issue as to a wrong item sent but that solve handled quickly ( within minutes) & with graciousness. Absolutely great customer service. It was a pleasure doing business with them.
I found it easy to use Knob Depot’s website compared to other websites. After I made my selection using the filter in the left column, I was given a button to see matching products from the same collection. I received my order of high quality products a few days later! I would definitely recommend this company to any friends or family.
Excellent service, quality product
Shout out to Laura with sales for great customer service. Great collection and Prompt delivery upon request. Would definitely recommend and shop here in the future.
The best customer service!
Knobs came in yesterday! They were Mint and just as described! Much better than the ones I saw in the big box stores. They even tossed in the template I needed to install them all in time for mother’s day! Thank you! Thank you! Thank you!
Super easy to order, quick shipping and great customer service!
I selected two knobs I thought I might order and wanted to know the base diameters. I contacted KnobDepot & was pleasantly surprised when I received a quick response. I placed an order immediately & it shipped the next day. Received quickly, but one small problem - short 3 knobs in the box. I again contacted KnobDepot (6:34 PM) and again received an email really fast (1/2 hour)! Apology and shipment will be made tomorrow. The knob I ordered was on clearance, so a really good price for a nice product!
Found just what I wanted, ordered it, and it arrived in TWO business days! Great selection and price! So EASY!
Sorry for the misleading reveiw! Should be 0 stars ( wouldnt let me ). Paid for 2nd day air ( over $50.00 ) on 14 handles. First off that is an astronomical cost for that size of box. Second KnobDepot shipped my order regular ground.Since my order didnt show up I called to find out why. KnobDepot doesnt have have a staff you can talk to. Their calls are answer by a answering service. My first call was responded to hours later with an email giving me my confirmation and tracking number ( which of course I already had ). I tried another call later that same day. Requested a call back now 24hrs later still no call.I HIGHLY RECOMMEND .DO NOT BUY FROM THIS COMPANY. IF YOU CANT TALK TO A HUMAN AND THEY WONT RETURN YOUR CALLS DONT BUY!!
Best Deals, quick shipping, and friendly courteous customer service!
Quality!!
Now a ups store