I’ve always had great customer service at the optical center at this Walmart and also the Walmart Optical at Haines City FL. They have cheerfully replaced a scratched lens and repaired a couple of frames over the years.

Be very careful when getting glasses at WalmartIf you are planning on returning the glasses as I was because they kept giving me headaches even after being adjusted more than once.The date you ORDERED them is the date they go by not the date u pick them up.Im trying to find out who the regional manager is and Im going to dispute the charge with Walmart.Just be careful they will not work with you, except to offer to adjust them,and I told them I am not cpming out every week to have them adjusted.

After three years of a very EXPENSIVE pair of glasses- and one horrible break down the center of them, I was in NEED of a replacement. Even with insurance, it was not covering much and I didnt feel right spending $600 + again on glasses. Short story: I went into the Scarborough, Maine Eye Center to look for a replacement pair. Eric was our associate and he could not have been more wonderful. Although I was not initially sold on a forever pair, he did help me replace my current lenses with a more inexpensive frame to get me through in the meantime. For under $50 I have a great pair of glasses again. Thank you Eric for being so accommodating, and helpful!!

I love the customer service there, they are very friendly :)

Vision Customer services inn phone and personally are awful, they cant even bother them self to direct you to the right department.instead they will put you on hold till you hang up.