I drove my dad to get his Cadillac serviced at Patrick in Schaunburgc. Jordan Norris greeted my dad and I immediately as we exited his vehicle. Jordan was not only polite and helpful he was informative.Stella and Andrew Langas

Great customer service, always willing to take the time answer all questions. Willing to fix correct and improve on each visit

GREAT SERVICE..SHANE AND ALL OTHERS ARE SO VERY HELPFUL AND PROFESSIONAL..THE BEST OF THE BEST !

Very professional staff.👍

I went in for some diagnose issues for my 2008 Cadillac DTS. I was quoted $2500 for a fuel injector service and front wheel bearings are faulty. They failed to pick up the blown valve cover neither the seeping power steering pump or the over heating issue which was actually a faulty coolant cap. This was discovered after taking it to a local mechanic near my house.The experience there was very welcoming and helpful, but for $179 I would of expected a little bit better inspection of my vehicle. Save yourself and Buck if you dont have a extended warranty and go to a private mechanic.

Shane is amazing! Never really worked with Patrick, but will continue to use them:)

The guys are always very helpful andProfessional.

Love the front desk employees

Parts service are professionals!