Picked up my new C8 today, it’s my second Corvette I have purchased from Van Chevrolet over the years . My sales guy, Austin Hrabe was great to work with and always kept me posted on the status of my new C8. Car is awesome!

Buying a car shouldnt be painful...its a large investment for most people. What was difficult in my situation was there was no price on the car.... I knew the general value of the cars as I have been looking for a year and a half. I was happy to get the car because I had a huge need. Felt manipulated at the end. I am in contact with a lot of people and want to be happy to suggest a company that I have dealt with. Not sure where I am at with that. We have a semi plan to change out this vehicle within the year. We will see how that experience goes.

I have purchased at least 3 vehicles from Van in the past. My last vehicle was a new Corvette z06. Today, I walked into the dealership asking about ordering the new Corvette z06 (the release is this week). Now, I know today is a different market as the semi conductor chip situation has created shortages, and, this is a new Corvette release. A sales person who handles those cars advised me that they were pricing those cars $100,000.00 OVER sticker price. I quickly advised that I was not interested. What surprised me is that this guy quickly followed up with a question of how much over sticker would I pay? These are sales people and I get their willingness to test customers. However, Van should consider the long term impact of their willingness to price gouge. Make no doubt about it, that is what this is. This stunt lost me (a loyal customer) as a repeat customer.... forever.

Best experience I’ve ever had buying a car! See Mike Nations he will make sure you get the best deal !!!

My service provider DAVE was AMAZING. Clearly cares about his work and his customers. In a world where good service is gone, he gives me hope. Thank you, Dave for caring about your work and being friendly and knowledgeable and getting things done efficiently!

Great customer service and support. Alvin, Ryan and Tristan thank you. Im very satisfied with vehicle I purchased. Anyone that I know of that is in need of a new vehicle I will recommend them to you guys. Again thanks. Anthony L Gibson

The initial customer service we had was great. We were speaking with our salesman and everything was going fine. We asked about various trucks and they indicated there was a couple of trucks to look at. We kept indicating to our sales person that we did not want to make a decision tonight. We looked at two trucks and really liked one of the trucks. We wanted to run the numbers to see what it would look like in our budget. As soon as we saw the numbers we said okay we would like to discuss it. Then he said that was fine was going to get his manager to close us out. We said that was fine. The manager comes in and is aggressive stating that he needs to sell three more cars tonight. He asked us what he could do in order for us to buy the car tonight. We told him nothing we wanted to think about it. That was not what he was wanting to hear as he got more aggressive, asking us why? Is it because we don’t have the money? Is it we didn’t like the truck? He said there had to be a reason, he was incredibly rude to my wife and very aggressive in his approach. He didn’t like the fact that we wanted to think about it. (We don’t make big decisions on a whim). We ended up just talking in circles and at this point it was frustrating. We understand he wanted to try pressure us into a sale but we weren’t having it and the manager stormed out with the paperwork. We have bought plenty of cars in our lives and this was by far the WORST experience. If your going to blatantly disrespect us like that there is no way we will be giving us our business. If you can buy a Chevy somewhere else, I would definitely do so.

Great buying experience from start to finish. Sean Vanderhoofven and Shannon Barr were both very good to work with. Thanks again for all the help!

A little background - we pull our 5th wheel and a large cargo trailer around the country while we work building utility scale solar projects. We already had a nice dually that is completely capable. Decided with the used vehicle climate we wanted to see if it made sense to trade - found out that across the country 1 ton duallys are pretty scarce. Figured on ordering one and found out the wait time is 4-6 months for a Denali. Just happened to see one at Van’s and called on it and it was available. That’s when we met one of the best salesmen we have encountered over the years. Mike Nations is knowledgeable, knows his business, and wanted to come to a fair deal for us and the dealership. He made us feel welcome and listened to our needs. We also met the GM-Brian who is also very personable and runs a great ship at Van’s. We will definitely be coming back here for our vehicle needs no matter where we are in the country- believe me you will find it is worth the trip.

We had an awesome experience and great customer service, we just purchased our new truck! Thank you Ahmed and Shannon for all your hard work. and getting all the paperwork completed so quickly and efficient! we love our new Silverado...

Luis was awesome! He helped me find the car I was looking for and did it all over the phone as I live out of town. He was super communicative, helpful and made my car buying experience enjoyable. Thank you Luis and also everyone at Vans who helped me the day I picked up my new car!

Bought a vehicle several days ago and still have not been able to take it home. I’m still driving my trade in vehicle and am terrified I’ll be in an accident before I’m able to trade it in. Poor communication between salesmen and service technicians. Constantly being promised certain time lines only to have them pushed back with no notice. I understand having to wait and would not have a problem with that if it was communicated to begin with. When waiting for finance was told “just a few more minutes” several times when it ended up being 45 minutes. Salesman “didn’t know why it was taking so long”. Was told my vehicle would be ready the next day, then before noon the day after, then the next day, and now I’m being told tomorrow. Until today, again the salesman “didn’t know why it was taking so long”. Again I understand being busy and would patiently wait if I was told the correct thing, but I keep planning my days around picking up my vehicle only to be told not today. All staff members were very polite and seemed as though they wanted to help, but didn’t have enough information to provide correct answers to customers. Hoping I’ll be more satisfied once I receive my vehicle.

From the moment we walked in we felt welcomed! Had a great experience with everyone our sales associate was the best, thanks Hector!!! Will definitely recommend to family and friends!!

It’s rare that I write a negative review about a business, but this one needed to be done. My fiancé and I purchased a certified 2021 Tahoe from this dealer about a month ago. Aside from the fact that they refused to give us the car for several days after we purchased it (the GM’s wife was “driving it”), they also refused to give us the second key for the vehicle and instead gave us the run around every time (“we’re still looking for it”) or refused to return our calls. Now we’re being told we have to pay $400 for the second key that we should have been given when we purchased the car.In addition, we paid extra up front for an extended warranty to ensure oil changes and maintenance costs were included (and would be free of charge each time)- and even informed finance we were moving out of state during the transaction. We were assured this warranty would follow us no matter where we lived. We made sure this was addressed up front as it was the entire reason we were getting the car in the first place. We now live in Texas and after taking the car in for its first service, were informed that the service costs and the warranty is only valid/covered by this particular dealer.From other reviews on here, it seems this dealer tends to like to scam people. I do not recommend them at all and would definitely take your money to another Chevy dealer.

Great service fast and responsive sales team. I got a call at 6 pm. completed my inquiry over the phone and had my vehicle delivered to my door by 10 pm same day. Eashau was my sale rep appreciate the service!

I had a great experience purchasing my car from Thomas Knox! He was extremely helpful and gave me all the information I needed. He helped me get in contact with a broker for auto insurance, walked me through the entire buying process, stayed late at the dealership and even gave me a ride so I could take my car home that night. I couldn’t have had a better experience and highly recommend this location and especially Thomas Knox to anyone looking to buy a vehicle!

I was very happy with the service and customer service I received from John Hale at Van Chevrolet. My 2020 Chevy Blazer was serviced with care and in an expeditious manner. John wanted to make sure that everything was taken care before I left the dealership. He told me to feel free to contact him if I had any other questions or concerns. Thank you, Lisa

Visited 4-5 dealerships while looking for a vehicle. The staff at Van were the far and away the best. Friendly. Efficient. Not pushy. Even the finance guy was patient and kind, which is rare IMO.I will continue to lease from them. Do yourself a favor and go to Van first.Thank you Isaac!!

David was very helpful and professional throughout the day. He went above and beyond to find us the kind of SUV that we were looking for and it was a pleasure to work with him. We are so happy and content with our purchase. The process was great and smooth. We will buy from there again! :)

Great service. Excellent service representative. Answered all my questions. My only beef is the waiting room. OK I suppose if you want to sit in a room for two hours with some stupid TV station playing in the background. They need to find some way to make a quiet area to read or work if you dont want to listen to TV with no way to escape.

I am very pleased with the help that they gave me. Justin want all the way for me to get my Jeep grand Cherokee. Non of the other dealerships want out of there way like they did. They are kind and they care about there costumes. They even offered me food to eat when I was there. I am very grateful for there help. I love my Jeep grand Cherokee. Thank you so much for all your help. God bless.

This was my husband’s and my 3rd time buying from Van’s. What’s important to us is how respectful and professional our sales person is and then how is the service department when the vehicle has to be cared for. Scott Daly is by far the most professional sales person we have ever delalt with and is the main reason we are repeat customers. He makes the whole process of buying the vehicle effortless and painless…. The service department has also been easy to dealWith…. We love our New Tahoe and Thank You Scott Daly for making this whole experience absolutely wonderful!

Great experience. Fast and easy deal. I would highly recommend the Van Chevrolet team.

By far the best experience I’ve had at a dealership. I’m a young guy so I typically always get treated like I can’t afford anything. Everyone here took great care of me and took care of all my needs!! From my sales man, all the way to the top dog at the place took care of me. Great experience all around! Definitely recommend this place!

We bought a Chevy Colorado truck for our business. We told Jonathan that we were exhausted from the search at previous dealerships and he truly heard us. The process was efficient, friendly and very much appreciated. We recommend Van Chevrolet and love the truck!

Pablo, Bryan and Steve all made this such an easy process. Amazing to work with and very patient. Definitely not a typical sales experience! Go here! You will not be disappointed.

I am 55, this is the worst place in the nation to buy a car. I lived in NY, CA, Chicago, Il, AZ. Never had such a bad experience. These jerks should be out of business. I already have set up an interview with a local TV station. Will do everything in my power to close this business down.

DO NOT BUY A USED CAR FROM VAN CHEVROLETThey don’t recondition the cars. My car had the dirtiest blackest air filter… they over filled the car with oil… TWICE! They didn’t complete the agreed upon repairs… worst part is the management won’t return a phone call or email. Worst business everSTAY FAR FAR AWAY

I only needed a key and remote for my van and Vans got the job done with quick and friendly service so Im giving them 5 starsThat being said, I would give the Chevrolet car company a black eye because my key and remote cost $380. About half was for the parts and half to program them. I dont see how these prices can be justified. $160 to program a key and remote? This is a 5 minute job. Shame on Chevy.

Great experience with Ron Daly. Extremely easy to work with. I would definitely recommend buying from Ron and the Van Chevrolet team to anyone.

Austin Hrabe was super helpful and made my trade in and purchase go very fast and smooth. I have been a Van client for years and I will always come back for all my vehicle purchases and service. Tim Butters is an amazing mechanic there as well. And Carlos in financing was so nice and also quick but thorough. Can’t say anything bad. All a great experience.

John Feltus was wonderful. He handled everything very professionally. He is a true asset to your organization.

I was extremely satisfied with the service I received from Van Chevrolet. Andrew went above and beyond to help a tourist in trouble who was unable to schedule an appointment. This was important to me as I was going to be in Phoenix for one day. I worked for GM for 35 years and this is the kind of service that will make us great.

It is such a relief to find good people who are not trying to take advantage of a single female bringing her vehicle in for maintenance. I was treated above and beyond. During tough times they made my life easier and not harder. Tank was amazing. Andrew and AJ just to name a few.

Quick, professional service. Staff was informative, welcoming, & helpful. I even received a free wash!

I can always count on Dave Seifer to provide great cars and great advice regarding my purchases. I would not go to anyone else.

My sales lady was Amazing....The Finance department was NOT....The Finance department sent my loan toGM Financial without my knowing nor withoutMy permission. I wanted my loan to go my credit union only. I now have to refinance my auto thanks to Van Chevrolet Finance department.5 Stars for my Sales Lady1 Star for Finance departmentThe sales team went above and beyond with my purchase.BEWARE of the Finance department... They will screw you over and ignor your request.The Finance department told me that I would have to refinance my brand new car/loan.No other options were given.If you buy a car from Vans, get your own Financing and avoid doing business with there Finance team.

As you all can see by my previous reviews Im usually pretty generous with my ratings... Even though I like One restaurant over another I dont rank them like that if its really good I give it a high rating. I love the new truck that I bought at Van Chevrolet, but thats about it... I started giving a very detailed review but I ran out of characters and it wouldnt let me add to it... So Im starting over... The bottom line is Van Chevrolet lied about the application process, they lied blatantly about the warranty they were trying to sell me. Ive left multiple messages for the parts department so that I can add side boards to my truck, and they wont return my call. Ive left multiple messages with the finance department to resolve the issue that they lied about pertaining to my warranty... But they wont return my call. I love my truck, but Im very disappointed with the entire sales process from Van Chevrolet. All of the negative cliches that we hear about car dealerships are epitomized at Van Chevrolet on Frank Lloyd wright. I do not recommend them, and would absolutely recommend going to a different dealership to buy a vehicle.

Horrible experience we are from Texas drove 4 hours to the dealership thinking we got a good deal on a vehicle started the buying process days before we went they knew we where from Texas from the manager to the sales rep and they said they did everything including title, to begin with they put the wrong temporary plates, and noticed till we got back home we called and they issued the correct ones for vehicle, we started to notice our plates weren’t coming in and we called again and the staff on phone are rude and tell us we don’t do out of state titling which we didn’t know about know we don’t have plates we have to deal with calling bank and diff people to get this resolved when we were under the impression the dealership did it all, would of never bought the vehicle if they would of been honest up front and bought a vehicle here in our state instead. Would of been nice if they had the courtesy to apologize and say they don’t do them plus we purchased an extended warranty on vehicle and they said they would mail all info and never received anything. Never again felt like they just wanted the to do sale and screw us over at the end!

I was in the market for a new 2021 Chevy Suburban, and with the low inventory options it was hard to find one. I had previously bought a truck from Gerardo Munoz, had a great experience with him in the past. He reached out once a new Suburban came available, I came in and bought a new Suburban. The whole process was quick, everyone we dealt with was fantastic. Defiantly would be back!

Pleasant professional and extremely helpful. Process was quick and Jordan our salesperson was great.

As a new widow,I went to the dealership with absolutely no trepidation. I knew the salespeople in the leasing area would be honest, fair,and very respectful. I was not disappointed.I came home after returning a 2018 lease vehicle with a new 2022 lease vehicle.I was pleased with my deal. And would recommend Van Chevrolet to all.

Excellent service thinks to all the hard working technicians. Got my vehicle from Vans chevrolet always get it service with them.

Wonderful people. All so helpful I got my truck .

Van Chevrolet is good. But Dan Ryan is the guy that makes Van Chevy shine. Dan worked hard to find what I wanted and worked with me to get a good deal. Thanks

Great experience buying my new 2021 Chevy Tahoe from Sean V. He did an excellent job..very honest and great follow up. Sam in finance was also excellent. Would definitely buy from them again!

Patrick was our sales person at Van Chevrolet who worked the deal over texts, phone calls, and videos. Van Chevrolet hired a flawless team to keep us for only 1 hour total at the dealership! That included a test drive, agreeing to a price, and financing. 1 hour total?! We used to DREAD going to get a car! We would be there all day! But with Patrick at Van Chevrolet, we were in and out in 1 hour! Got the BEST truck ever! Thank you Patrick!

My review is for the service center and more specifically, Andrew, my service advisor. This was a wonderful experience because Andrew took care of everything efficiently and with a great attitude. He gave me straightforward answers, which I highly appreciate and it felt like he genuinely listened. I have no doubts about returning for service as long as he’s there.

Happy with sales man not happy with them not telling me the car spoiler was broken and from bumper is cracked all underneath paying over 21,000 they said they were going to service the car to make sure everything was fine they kept the car for two days before dropping it off to my house once the car was dropped this is when we noticed these things were broken I also asked for a receipt for the services that was done to it while I was there and I did not receive that as well they are not willing to fix my bumper because they said the car was trade-in that way. I did not receive copies of my warranty that I purchased I wanted a full list of what was going to be covered. I purchase a car before and normally I get more paperwork and I got very little paperwork not happy overall 🤦🏼‍♀️😒.

Shannon was awesome to work with. I appreciated her communication with me as I waited for the arrival of my Truck. She was amazing when my truck arrived, reviewed the important information, and got me on the road.She followed up three times in the following weeks to ensure I was happy.I would definitely work with Shannon if I was purchasing another vehicle.Great work and thank you.

Awesome service experience! Jason Buis, service consultant, is a straight-shooter and all around good guy. I had a bad experience at a different Chevrolet dealership. My sister has had really good experiences at Van Chevrolet, but it is over 30 miles from my house. I thought dealerships are all the same. They are not! I made the trek and was very happy I did. Van Chevrolet service is great!

Fantastic customer service. Steve was on point and was always able and confident when answering my questions. Hector was amazing - overall the best car buying experience I have ever had.

Great service. I didnt purchase a vehicle from them, but the service department treated me as if I had. They took my vehicle in and gave me an accurate timeline for my repairs. Once the repairs were completed they explained all that had been done in detail and answered all of my questions.

Drew is a stereotypical car salesman. He is your buddy buddy at first when you have something he likes but give any push back on any offers and you are just wasting his time

Great experience John Felt in service is the best!!! So happy and my car runs like a dream!!

Definitely thought is was worth doing a review! My salesman Bradley has done a great job in assisting me with my used vehicle purchase making it quick and simple. From the time I arrived to the time I left was maybe an hour. The vehicle is getting some things added to it and Bradleys has updated me through the whole process. He hasnt been a pesky old school salesman which is refreshing. Also kudos to the finance guy for making it quick and easy as well. Being retired from car business its hard to impress me. I recommend asking for Bradley if you want the same experience I had.

Worked with Sam Engler, and it was a good experience. He met all my needs and helped me get everything I wanted. Everyone was courteous and understanding. I would go back and work with them again.

Gabe and Brett Glass was awesome!!! Took care of me in a great way. Signing was the easiest Ive been through in years. They made sure all the things that I wanted was added to my vehicle, still waiting on a couple of things, but thats alright, its only been one day thus far. My wife had double knee replacement surgery and Bret was outstanding in helping her go from one building to the next. That is what you call service.Thanks for everything!!!

I just bought an amazing truck from here!!! I couldn’t have been more pleased with my experience. I worked with Richard and he was awesome! He took the time to talk with us and was very accommodating. I was having to take work calls and he was so helpful and patient. Then when we had to sign paperwork we worked with Josh. He was also amazing. I’ve never had so much fun doing paperwork! I would highly recommend these folks if you’re looking for a vehicle!

Extremely friendly and professional service. My service advisor, Mr Felt, went beyond to assure my satisfaction. Definitely will be back and recommend to my friends.

The service experience was excellent! Very pleased.

Hands down, BEST SERVICE and experience I’ve ever had buying a car!! Couldn’t ask for a better group of people to make the purchasing process comfortable and easy. I highly recommend anyone interested in purchasing a vehicle to visit Van Chevrolet Scottsdale!

Craig provided excellent service, great communication, and I felt like I was always informed and updated while my Yukon was in the shop. I would give Craig 100 stars as he went above and beyond what was expected!!!

My purchasing experience with Van Chevrolet was rather awful. I will never go back to purchase from them again. The vehicle, by itself, I am very happy with. The servicing is good and am happy to deal with them. But because of such a bad time with the sales department I wished I could go elsewhere for service.

Please please don’t shop here. I got a trail blazer Rs 2021 July 23rd. From Van Chevrolet and it’s been a nightmare! First I was told “No the Trail Blazers does not come with a sun roof of any type it just isn’t made with that option at all.” Ok I understand right they work here and should know the vehicles. I agreed to the deal. Paid my down payment left with out the vehicle because it still need to have an inspection done and windows tinted and all that kind of stuff. I start to do some research and find out the Trail Blazer Rs does have the option to added a panoramic roof. I call other dealerships and find out they have it in stock. I contacted my salesman and told him I was upset that I was lie to and I wanted to get the Trail Blazer RS with the panoramic roof. I was told no they couldn’t do it. I had to them come into the dealership and talk to a manager and they finally agreed. I then 2 weeks later get a call and I’m told I I’m getting $6 off my monthly payment. Great I asked Carlos who call me by the way can you tell me what my monthly payment is. He tells me $77 more then what I was told at first when I had originally close the deal. Now I’m here for the three time. This has honestly been a nightmare.

Van Chevrolet Sales Team Did Awesome. Sales manager was Great along with Enrique and Brett. Got The Car I was Looking for and they made the process stress free. Never thought buying out of state would be this smooth.

Very professional service team I was very satisfied and happy the work they did very quickly, Thank you for John Morris he is the best very helpful, friendly and professional he jump on it call to MPP very quickly got approval for repairs and for rental car and my car was ready in 2 days on his vacation with his family when he got word my car was done he call me to let me know I can get my car it’s done.Thank you, John Morris for your help and Thank you for the Service team!!!!

My contact Josh was very nice and helpful, but I ended up getting up early before work and driving 30 minutes just to find the car covered in dust in the backlot and being told its broken and I cant buy it. Later that day I was called by 2 different managers asking if I wanted to buy the car still. I told one of them what happened and expressed my frustration and he just said oh man and hung up on me. Im confused if these people actually want my money or not? The employees clearly dont communicate very well...

Easiest car purchase I have ever made.Everyone very professional.No hard sale.Great experience.

My service at Van Chevrolet went great! My service advisor Ben Hyde got me in and out very fast. Ben provided me with all proper documents of my visit and very polite and friendly.

I have been looking for a specific vehicle for a while and this dealer in AZ happened to have it. I contacted them and received a very rapid response. My initial salesman was very responsive and answered all my questions. When he was not available he transferred me to another salesman and the transition was seamless. The salesman were a bit pushy at times but I understand there is a lot of pressure on them. When I agreed to buy the car all I was afraid the numbers would change from the salesmen to the finance guy but was pleased when they matched. The finance guy was informative and helpful but did try to have me focus on the monthly payment and not the fact that in order to keep that payment 3 months were added to the loan. I would chalk that up to typical car dealership stuff. I was out of state and they had a notary come to my house to complete the paperwork. That was also pretty painless however, when I had a question on a few items it was a little hard to get ahold of the finance guy during the crucial signing portion. I think he should be on standby during that 20min process. I had to speak to the manager to ensure one of my payment requirements were met and he solved it on the spot. My shipping quote was about 9 days which id not bad. I probably should not post this yet because I have not received the car yet but I am hopeful that It wont show up with a huge scratch across the or have 4 flat tires. Up to this point, I am overall satisfied and would recommend this dealership. Thanks guys!

Don’t do business with this place. They run your credit without asking. I had my vehicle serviced there and they didn’t fix the correct problem so my engine blew again. Now they won’t honor the warranty. Vehicle has 8k miles and it now needs its second engine and transmission replaced. Have to hire a attorney. John Hale is a good dude who works in service. Too bad he works with a bad company

I have purchased four vehicles in a row from Van GMC; a big part of that is my service advisor, John Morris. He is knowledgeable, thorough, and professional and he takes good care of me and my vehicles. Once you get beyond the purchase process, 98% of owning a vehicle is directly related to how well the service department does; John Morris makes sure that the service department does very well, indeed.

Overall good experience Jacob handled everything professionally and efficiently.

Van replaced my airbags on a recall. Marco, my Service Consultant, was excellent. They were ready for me at my appointed time and got my truck completed with a surprise wash when they said they would. The time required on drop off and pick up was very short.

Service Manager Jacob Toczek is always awesome! He knows customer service and is the very best. His genuine service makes me feel valuable as a customer. Thanks Jacob!

I had a bad experience at a different dealership a d the guys at Van took me in and treated me like a lifelong friend they haven’t seen in awhile. Victor was honest and kept his word about everything he offered, including holding the truck I wanted so I can drive from far away to check it out. I’m new to the GM family, and these guys made me beyond happy to switch. I plan to continue doing business here and have already recommended friends to go there too!

Terrible experience selling my car. What was supposed to take roughly 2 weeks, took 2 months.First, they have me sign the papers only to get called back in 2 weeks later because I didnt sign all the paperwork.During that time I received a call from a neighboring dealership asking me why my car was parked in their lot and I was last registered owner?I parked it in front of the dealership and that was the last I saw my car.Next, I call looking for my payout multiple times. Everyone says they are going to check on it and call me right back. One even told me they would send a carrier over to drop my check off in person.I NEVER received these call backs yet they still have my car and I have no clue where my money is.They tell me they still havent paid my car off and when they do, they didnt pay it in full, they were short.Finally, I call furiously demanding answers after two months. They go on to tell me that I parked the car in some random spot and no one knew where it was or why it was there and try to blame me for part of the delay.Come to find out, another friend had a similar instance with their trade in.They performed well under any expectation you could have in a dealership. Every step along the way was botched on their end and was extremely unprofessional in the handling of this transaction.Try buying a car and telling them youll pay them in two months... Lets see how that goes.Mind you, this was a sales transaction however a terrible experience nonetheless as I tried being as patient as possible.

Great customer service on the purchase of my new Buick at Vans Chevrolet. Christian and Smiley were great to work with and helped me purchase the car for my business. Will use Vans in the future.

This dealership is TERRIBLE. Save yourself from their LIES, dont go there!Sold us a Vehicle that was in transit but there was NO vehicle ever in transit. Thats just part of the story. It got worse...Salesperson lied, manager lied, they all lied.Theres nothing about this dealership that is good.Dont even deserve 1 star but we couldnt complete this review without picking a star.

This was our first big purchase for our business. Tom our sales guy went to bat for us for sure!! Definitely recommend him. He will get you what you need and where you want to be!!! Mike his boss was very communicative and helped the process flow and didn’t hide behind a wall from us. Financing was a breeze. I got the handsomest man in there to help with my file. I bought a 2021 Yukon XL Denali. Thank you so much Van Chevrolet team. I will definitely be coming back again!!

A big thank you to Jared R! Go see him and he will go above and beyond for you! Great help, good peoples and the place to shop!

Ben is a good man! Helpful and professional. I will continue to buy and service my truck at Van Chevrolet.Carl

The service great! Fast and time efficient. I will definitely be back. John Hale was helpful and knowledgeable. Keep up the Great work!

Service drive manager John Hales professionalism and knowledge were above reproach. Although this airbag recall has been lingering for approx. 6 1/2 yrs since my first notification, he and his team were finally able to acquire the parts needed to get the job done. Not one of GMs finer moments to fix a recall but, finally completed. Thanks to John for his handling of this project.

I had an absolutely amazing experience...Thomas Knox is my high recommendation as a salesperson, he was awesome! This was a refreshing experience in comparison to the experience I had earlier in the week at another dealership. Thank u 😊

I’ve purchased a 2021 Yukon with Shannon. She was great to work with.

Horrible experience with Van - will not buy from again. Shannon hijacked the sale from Dan and then neither knew what was left or right. Didnt know the product/or packages of the vehicles very well either. She was very pushy. But the most important thing was give us ALL 10s on the survey. How about do your job and I can! Needless to say 10s were not given- I even took the Van survey and received a voicemail from someone checking on my bad experience but could never get in contact with them. Chevrolet used to be all about customer service, defiantly not that way now. The most hilarious was when I called to complain, Shannon answered the phone and I identified myself and she acted like she didnt even know who I was!!

I definitely do not give out 5 stars unless 5 stars are earned. Props to the kid that helped us out. I loved the speedy no hassle way that this car deal went down. No nonsense no trying to sell me a bunch of stuff I dont want just taking care of business and the customer and thats what we appreciate. Thank you for earning your 5 stars.

My first service went very quickly, I do wish they bring back complementary snacks, in customer waiting room.My service rep, was excellent, except for not checking tire pressure, and filling out service check list, mine was blank.

Great dealership to deal with especially if your in the market for a Corvette or any vehicle.Very knowledgeable and they go the extra mile to please.My salesman Michael Rybicki and service writer Jacob Toczek provided excellent Customer Service.This is my first ever corvette at age 68, always have wanted one, but held off until this mid-engine came out I could not resist buying a C8.

I would never buy another vehicle from this dealership. I bought a used 2016 ram 1500. Less then 1,500 miles of driving it the exhaust manifold needed to be replaced. I took it into another certified dealership as it was closer to my house. I had broken bolts. The manifold was warped severally and I was told it had been leaking for at least 3,000 miles. I have made several attempts to talk to someone at Van Chevy and they do not reply. They do not call back, they pass you from one person to the next voice Mail. In the little conversation I have had it was condescending. Being told “these are mechanical machines that will tend to break down” If my life depended on it I would never buy another vehicle from them again. Don’t do it.

Jacob in the Service Department provided me with exceptional service. As busy as the department was, Jacob went above and beyond to find the part needed for my truck so I could keep hauling my horses. He knew it was not safe to drive and I was in a bind. I cant say enough about Jacob!!!!

I spoke with the service representative, David Rudzki, who worked with my schedule and fitted in the appointment for me. The service was completed in the promised time and David was very professional.

The employees at this dealership do not know how to communicate. After purchasing a used car back in June, I have only had possession of the vehicle for a total of about 2 weeks. This is because they are unable or unwilling to fix my car to drivable state . Just got the car from them on August 12,2021 and the car wont start 2 days later. I have been calling 2 times a day everyday and no one calls me back. Do not purchase a car here they have extremely bad customer service.

Steve Robinson was great! He took the extra time that was needed to get the deal done- and with patience and a smile :) The whole team was knowledgeable and extremely helpful, all the while providing a great customer service experience! I would highly recommend Van Chevrolet!

I have been purchasing vehicles from Van for nearly 20 years and have always been met with courtesy and respect. From their sales associates to their service department, this group of professionals is simply the best I have ever encountered. Ben Hyde in the service department is simply outstanding. His knowledge of my vehicle and assessment of time to complete the service and cost is always spot on. He is friendly, thorough and always returns my calls in a timely manner.This dealership is everything a consumer could ask for when looking to purchase a new vehicle.I highly recommend them and will continue to do business with Van in the future.

John Hale (my Van service advisor) was great - as always. He and the maintenance team take wonderful care of all our vehicles. My thanks to them all.Rich Stillman

I purchased a used vehicle from Van Chevrolet and ran into some issues initially but was quickly helped with eager friendly and professional employees! Thank you for the patience and going above and beyond

Jacob Toczek has been great to work with, he’s professional, gets the vehicle back to you in a timely manner. No fuss no muss!! I would definitely recommend him. Also Craig who sits next to him has been very helpful as I like to get there at 7:00 and Craig has been a big help!! Love your Team!!