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AutoZone Auto Parts
22936 Sussex Hwy, Seaford, DE 19973, United States
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AutoZone Auto Parts
Comments
Ju
Review №1

They are unprofessional and lazy. Everytime I call for them to check for a warranty they always say they cannot find the warranty for the part but when I get there it magically appears! Instead of exchanging the part for a new part they tried telling me that it was something else wrong that the part was good just so they did not have to take a loss for exchanging the bad part they sold me for one that worked, and instead of honoring the warranty that you pay for they want to tell you that their part is not the problem the problem exists elsewhere so you spend more money in the store!

Da
Review №2

Needed some ignition parts for the old race car, they took the time to find what I needed, and had in stock,stocks, a veterans discount, awesome..

Ga
Review №3

Dont waste your time here. Zero customer service!

Li
Review №4

Always fast service, Chris is always in and out quickly…

Da
Review №5

Great customer service. The guys who served me yesterday were awesome. Used to go to the Millsboro store not no more. Worth the drive. This store wants to help people who dont know cars. 👍

Da
Review №6

Awesome stuff thanks to the young lady who helped me out!

La
Review №7

No comment I rather not say.... well I could of sworn someone one watching but I have no need to steal auto parts or oil lol

Ca
Review №8

It all good to have to go get some parts and get to know them work good for you and me

Wa
Review №9

Great service and very helpful associates.

Ja
Review №10

The Parts and pricing is great and often have what I need right than and there,But a few selected individuals(2) seem like they have a little bit of a attitude not only once but multiple occasions. One selected individual on Sept 13 a little around 5:00pm -6:00pm wearing no uniform had the adasaty to call me his Dog stating- Are You paying with cash or card? Dog Last that I checked thats no way to talk to a customer. The company is Great but the Staff is what made me give this review because the staff is the face of the company.

An
Review №11

Good price and part was in-stock.

Br
Review №12

This auto zone in Seaford Delaware is very people oriented and gives you the personal touch

Sh
Review №13

They are a good place to recieve your auto parts However the suppliers are not communicating with AutoZone which result into late part arrivals and next day ordering parts isnt very cool Im just saying

Fr
Review №14

Very friendly and helpful staff

Br
Review №15

Decent selection, but no book or pad to look up oil and air filters. Fortunately Google works! Friendly staff.

Je
Review №16

Did not have good cup holder selection.

PR
Review №17

I see a lot of places that get packed but a lot of people that walk in and know the store is under staffed plus some of the costumers are already in a bad mood I have great service from Autozone people need to realize that a lot of store worked throughout the pandemic work countless hours especially working throughout the cold rain and other stuff I appreciate the Autozoners that help with a lot p.s if your gonna complain about don’t be one of those people that write a bad review for just one day I know for a fact that seaford is one of the few stores in the district that don’t do payments over the phone

Mi
Review №18

Great service

Ch
Review №19

Good Service honestly !👏🏽🤣

Ga
Review №20

Horrible store told me they would have my part in the next morning i been trying to get my car fixed asap I have kids and a job now I call this afternoon they say it wont be there till maybe 4... thats too late and I cant even go to another store for it cause I ordered from them. Thanks for making my life that much harder autozone.

Ja
Review №21

Knowledgeable staff

A
Review №22

Wasnt too good of an experience, poor customer service.

al
Review №23

Well its quarter of 10. Signsays open till 10. Doors are locked and employee pretends not to see me as he mops up to go home early I reckon.. Great customer service.

Li
Review №24

The guys and girls are always happy to help one was even between helping 3 costumers at the same time while being packed got all of us out in no time always giving the right parts highly recommended

Mi
Review №25

Couldnt help with what I needed

De
Review №26

Usually have what I need, when I need it, for a price to rival Walmart; but not Amazon! Only use them for emergencies or if im being impatient! But Ive gone to them for decades. I take full advantage of their Check engine light diagnostic. And their repair suggestions arent always about making the most money for the store! They give you options from cheap to expensive.

Er
Review №27

Will always tell someone to get their posts here

Sc
Review №28

Always top notch

Am
Review №29

Always helpful

Mi
Review №30

The staff went above and beyond to help with a problem that I was having.

ja
Review №31

They need real people who work on cars

Da
Review №32

Horrible. Waited in line 4 timesWasted 40 minutes of my life I will never get back. Slow and rude. I went to buy wipers for my Ford Escape. They had no book or lookup system for the wipers. So I had to get in line and wait for an attendant to tell me which one to buy.So I then get the ones I was told will work. I then have to get back in line to pay. Go out to put them on the car. There was no offer to help. I spent 20 minutes trying to get them to fit. They did not match the car. So I have to get in line again to tell them they do not fit.They go out to try to make them fit. They do not. Then I have to get in line again for a refund. Apparently they gave me the wrong ones and only had 1 of the right one in stock. So they asked me if I wanted to buy 1. I said no that is ridiculous so they gave me a refund. 40 minutes wasted for wipers.Went down the street to Advance Auto. I was in and out in less than 10 minutes. They even helped with the wipers. Much better wipers and they were cheaper too. Better off going to Advance.

Am
Review №33

Ive had the most help from these people, theyre amazing at customer service! The Easton Md store was also very amazing! Hands down awesome!

Ja
Review №34

Went to the Autozone here in Seaford looking for a new battery for my Vehicle. John had me a new battery in stalled and complete in 10 minutes! I asked him if he would run a diagnostic test on the computer, he did and found a vacuum leak. I recommend John and AutoZone anytime.

Br
Review №35

This is my shop when it comes to auto parts. If they dont have it they can usually get it in for you quick enough without any trouble. My old pickup needs parts often and I always know where I can get them. I will admit I have gotten the wrong part once or twice but with an older vehicle I kind of expect it. Plus, they are quick and apologetic about the situation and do everything they can to help. We have also rented countless tools from here, I really appreciate this option being available. They know their stuff and can usually figure out what you need even if you dont 100% know what your talking about! Had many a great talks with the staff while in and out of this place, highly recommended.

Ra
Review №36

5 people behind the counter, 4 customers in line. 3 of the 5 workers were more concerned with tag-team opening a small package that just arrived, claiming it was just like Christmas morning. one worker asked them to stop and assist us customers in line - they did not. bought item online for express pick up. was there for 20 min.

Be
Review №37

My best friends windshield wipers were torn, dragging and an accident looking for a place to happen!! It was only a matter of time!! The 1st rain would have brought it about. A wonderful employee put her new wipers on, refused a tip and truly prevented a deadly accident!!! As, my friend has cataracts & night driving issues!! So, Im telling everyone to go to this Auto Zone!!!💕

Ma
Review №38

I buy a battery for my car remote and the guy that installed broke the case had to go somewhere else to get a new case

Pe
Review №39

Wait time was surprisingly short. The staff was good at moving the customers along. They had everything I needed and were courteous as well.

Jo
Review №40

Very good service and now they have a bilingual person who is very helpful so is very important to know.

Ca
Review №41

Dont know which one this is theyre everywhere and I do go to them usually good service dont know whether I was looking for something or needed a part

Be
Review №42

Helpful friendly and put my new wiper blade on car. Showed me how to change so I will know in future.

Br
Review №43

I cant believe that a multi million dollar company .. has a store that CANT take payments over the phone ..we were broke down on the side of the road and had someone going to pick up the part . Very thankful that they Ihad cash to get it for us mean what the heck very disappointed, I can assure you that I wont be using this store

Ti
Review №44

They sold me the wrong serpentine belt last week and sometimes the staff is a little rude.

ca
Review №45

Had everything we needed and was quick and friendly

b
Review №46

Staff usually happy to help

Ro
Review №47

Had exactly what we wanted very quick service

Sh
Review №48

Stood at the checkout counter for 10 mins while employees stood in the back and looked at us. Finally 2 other employees came in the store and one of them helped us. I totally understand a cigarette break but the 2 or 3 employees in the back could of told us someone would be with us soon.

Ma
Review №49

Always nice going here quick service,nice helpfull associates.

Pa
Review №50

Had in stock the parts, and the price was good.

Ke
Review №51

They didnt have the battery I needed instock and none of the works knew how to jumpstart my car with their own equipment. A customer had to do it. Their competitor across the street had no problem doing any of these things after a customer jumpstarted my car and I could get there. Price means nothing if the staff is inept.

Th
Review №52

Very nice helpful and friendly staff.

Th
Review №53

Was not a very positive experience they did not have the part I needed in stock or the other will willing to get it for the following morning. That I find acceptable what had me upset was the attitude of the store clerk. I went into the store knowing exactly what I needed make model and year of the car that was to go on and was tret like an idiot. Plenty of parts stores Im not going back.

El
Review №54

Nice place and People ❤️

Ay
Review №55

TERRIBLE. Me and brother were standing by the car wax and towels. When a old white shouts from the register uh-huh. Ruthann was her name but we havent been in the store longer than a minute. Then she calls off some other fat white woman who just continued to stare at us. And just brought brakes from this auto zone a few days ago. This is my last time going here. Advanced auto parts is down the road maybe I can shop there without people thinking Im stealing as soon as walk in. I will be telling my friends and others about this terrible experience.

He
Review №56

Go there asap if your car warning light pop up. They will diagnose right away amd help you too nicest people ever save you sone money before you hit the auto shop

da
Review №57

And it will help you in any way they can and will install batteries and will test your alternator for free and help you put on your windshield wipers for free and employees are nice and helpful.

ej
Review №58

She was very helpful. And service was very fast.

Ch
Review №59

Not prepared to service be customers! Argued with me about the position product Id when it was exactly what the owners manual stated!! Went to Federated auto parts with same info and they had it! AutoZone did not have the part anyhow! Last trip there..for sure!

Da
Review №60

Great Customer Service always Very helpful

Pa
Review №61

Had what I needed. Friendly staff

Ra
Review №62

Staff are very knowledgeable and willing to help. Was a very pleasant visit.

Ja
Review №63

Great place for auto parts they have the right parts at great prices

Ja
Review №64

Always seems to give me wrong items sir filter to small for breather cover, time before thatWrong additive for fuel tank

Pa
Review №65

You give them money, they give you car parts.

ti
Review №66

Slow as hell, don’t answer phones needs new staff and more staff

To
Review №67

Very disappointed. Almost every time I go in waiting at least 10 mins in either line. Wont even acknowledge you if youre waiting in line to pay. Was told my part would be in in a day or two. Still not there 3 days later. I recommend NAPA or Advanced. Very rude employees

Mr
Review №68

Great customer service as usual, never have any issues, its only when its super busy that you have a long wait but thats too be expected.

Je
Review №69

Great place for all your automotive needs.

Mi
Review №70

Convenient place to get parts and other auto supplies

Gu
Review №71

Always helpful, convenient location, competitive prices

T
Review №72

Helping associates and a well stocked store!!

Tr
Review №73

Bad experience! Waited for at least 5 minutes then the manager waited on a customer that just walked in. We left and went to Advanced Auto. We will not be back!

Wa
Review №74

Great service get what u need

Za
Review №75

Knowledgeable staff and usually have what I need in stock.

Ja
Review №76

They always have what I need in stock

Ti
Review №77

Unfortunately they are EXTREMELY unprofessional. I DID buy alot of stuff at the Seaford location. But enough is enough, I had my daughter with me so I let a few customers ahead of me (2), then I was next after the kid that worked there gave a refund. Instead of him saying sir, could you step over here he just kept asking other customer up to the register and left me holding my daughter a 73 piece tool set and a bottle of PB Blaster. Where I come from you dont treat customers like that. I realize my $2,500+ a year I spend with them is nothing and they could probably careless. But nonetheless these kids nowadays could careless and unfortunately it will eventually cause them to close there doors at some point. My opinion dont waste your time here..

Xa
Review №78

Amazing place and awesome customer service

Do
Review №79

My favorite place in Delmar Del and get parts from hub daily

Ja
Review №80

Very knowledgeable employees and so helpful. It was a pleasure doing business with them.

Jo
Review №81

Just as you would suspect, fast and friendly service, lots of items in stock.

Ch
Review №82

Extremely friendly and had the part I needed!!

Co
Review №83

WOW! Needed turn signal lightThe associate not only chose the bulb, He Put It In!! Only drawback, you have to hunt for an associate to help you :(

Ga
Review №84

Great store for auto parts.

Pa
Review №85

Nice and helpful personnel to work with.

Ty
Review №86

Wonderful service today.

Ch
Review №87

Store needs some knowledgeable help

Al
Review №88

Pretty decent!

Th
Review №89

Everything is in stock, great place!

Ma
Review №90

Good store, nice people.

B-
Review №91

Worst auto zone around I literally drive 6 miles out of my way to go to a different store

Cr
Review №92

Always a pleasant visit🚗

Le
Review №93

I was sold the wrong lights for my vehicle twice and I even had the old light to show them. Customer service is extremely poor! Theyre in such a hurry that they dont care if what their selling you is right or not!

Br
Review №94

I like autozone but why in the hell do they hire people with no experience in the automotive parts/repair industry

St
Review №95

Found my parts pretty easily

da
Review №96

Seaford store friendly n helpful

Er
Review №97

Quick and easy, parts on hand!

Za
Review №98

No body could help me get a battery

ti
Review №99

Good parts reasonable prices

Mr
Review №100

Great customer experience

Information
29 Photos
100 Comments
4.1 Rating
  • Address:22936 Sussex Hwy, Seaford, DE 19973, United States
  • Site:https://autozone.com/locations/de/seaford/22936-sussex-hwy.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1150&y_source=1_MjQ3MTIyOS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 302-628-0161
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:7:30AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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