3 years ago this place was terrible. But they got smart and brought up a new service manager that had been on the floor of the shop. He cleaned house and now has a crack crew of wrench commandos, along with a new mobile service to handle on site repairs of all kinds. I would never have recommended this place 3 years ago but if you need your medium to heavy truck repaired or just maintained. Go see Shawn and he will have his mechanical assault team take care of your problems.
Had to drop off 2 of my sisters Peterbilts for monthly routine servicing, the people there are always so nice
Cannot get them to answer the phone. Parts department is not trained and always have a problem finding the correct parts. Wait period in the store is way too long because employees have other things they are doing and not taking care of the customer. They used to be a good store but have gone to the dumps in the past year or so. Poor customer service, in the store and on the phone.
Enough space if you got your trailer with you.
Good customer service
6000 for a bum transmission fix. An fixed wrong thing. Truck need a rear ..!!!
Today is 12/19/17. I stop at Peterbilt shop. This guys are AMAZING. Any time I stop on my way, they are always take care of my Peter.Today they are replace a batteries on my Peter. AMAZING JOB!!!
COOL PEEPS 😎 MATTHEW
Stopped in toget checked out, we all know most places make you sign in an get put on the computer before theyll even talk to ya!! Shawn Brady an a few from his crew walked out an looked at my rig in the parking lot, they new what it was from just me explaining what it was doing!!! It was an internal probably.... They took me in the next morning an got me torn down an outta there in no time....Ive never been to any other dealer like this one .. theyvtook me to hotel an came back an got me!!! Great staff an professional work done here .... I highly recommend this place!!
Had a ECM harness go bad last week. They got me RIGHT,in diagnosed my problem in minutes! When they got the parts in they had me up and running in an hour and a half. Fantastic people to deal and work with!! Would DEFINITELY go back again if the need were to ever arise!!!
Definitely best service ever seen 👍👍👍. 2 days they took me to the hotel and back, fixed issue. Thanks for the workers and management.
Its always a bad experience. Usually get the wrong parts or they dont have them. This trip was for belts and tensioner. Wrong belt given first trip. Truck was broke down in Virginia so had to drive another 175 mile round trip to get the right belt. And it always takes forever in there. Was in the store for an hour exchanging a belt and tensioner
Tammy and Kristy are very good at their job. They are respectful of the drivers when we come in. They go out of their way to make sure we are happy with the service.
Great facility highly recommend for service with friendly employees each and every one 🦆🦆🦆
Great people to work with. Will do everything in thier power to get you back on the road as soon as the can
Convenient. Nice people. And are not too expensive..
Best place for my Pet. Very good REPAIR. Today October 5 have been delivery to PET Poultry, Bridgeville, DE. The Check Engine was a long time. I stop at Peterbilt and ask the Mechanic to full diagnostics, the Mechanic found a Sensor problem. Mechanic has that Sensor, and take care for repairs. I love this Peterbilt shop. And ELD left 4 hours, I need get to Port Wilmington, DE. The ELD that part of TOTAL CONTROLS of drivers. I call the ELD, KGB, I have been born at Soviet Union, I know what is mean TOTAL CONTROL.
We can depend on them for the parts we need for my husbands older Pete.
Great people Shawn,Bill,Christy,Roger in the shop and the guys in parts,they will go that extra mile to make sure you are satisfied much appreciated.Midnite Trucking Inc.
Very good staff 18 wheeler dealership
Good dealership with excellent staff. I stop here for parts and service when I need it.
Matt the parts man is awesome.very knowledgeable and helpful
Great place.
This is the closest store to us and they usually have exactly what we need but prices are very expensive
Crazy people but cool
A great truck place for sick trucks!
Excellent service, great staff!
Great to deal with
Very helpful
Nice