Ben was great from the beginning. He answered all my questions and was upfront about the vehicle I was interested in. Him and the sales manager worked with me and got me into the vehicle I wanted. I’ve gone through a lot of vehicles and this was by far the Best car buying experience I’ve ever had!
Kevin Cole ( service advisor ), was fantastic he handle me from start to finish with no problem. He is the person I go to all the time in service & never have a problem he handles everything. On a 1 to 5 scale, he is a 10!
I just bought my car from i.g. Burton in Seaford, Ben was my salesman. They went above and beyond to put me in the car I wanted and at the payments I wanted. They gave me a great deal on my trade-in and did not pressure me into a vehicle or payments I couldnt afford. This is the second vehicle I bought from i.g. Burton and I would definitely recommend them to anyone. Ben and the entire customer service team were outstanding!
Using parts department is easy. To make the experience flow having vin number of vehicle you are getting parts for allows parts department find the part you need go quicker
Judy Willey, was my sales person and she was great I actually found the vehicle of choice online,she seen my specific request and within 2 days she had the vehicle I wanted even to the color..Im am very pleased!!
308.97 dollars labor to put in 2 headlight bulbs (which i suplied) which took only one hour total. Then the vehicle was brought back and sat for a extra half hour before i was called. Just so you could charge me extra on the bill. Where i come from thats called stealing. I wont be back.... And i will advise as many people as i can of this!!!
Everything went awesome. Miss Judy went above and beyond for us, she is the best!
Kevin and the entire service and parts team are awesome. I went in for an oil change. I left with that + new wiper blades on this rainy day & new spark plugs that I didnt know were going bad. They were fast, efficient and sent several reminders of my appointment beforehand which was helpful because Im very busy. They kept me updated throughout the whole process. I will definitely be back!
Chris and the rest of the rest of the staff is amazing!!! They got me in the car that I wanted when no one else would touch me! And they have been amazing answering all my questions and making sure my car went right through Md inspections! I will only deal with them from now on and if anyone asks me for a place to buy a car I am referring them ALWAYS!
Great and timely service!!Chris Kline did an awesome job assisting me with the purchase of my vehicle!!!
We had the best experience at I.G. BURTON. They went over and beyond in customer service. Ben our salesman was great, and efficient, professional and friendly. Would do business with him again.
As a MSED, I am trained to think critically and not always go based on ones word but by fact and research. I was very hesitant with a dealership as anyone would be. Facts and experience spoke for itself. I walked in, in late April and alas, was Marlow who took my criticisms and sarcastic remarks with humor and a friendly vibe. I told him I didnt want to get a car until the fall due to a couple of factors and he RESPECTED it. I had not received calls or emails pushing me to get a car as Ive experienced with other dealers. It wasnt until later that he said he hates that same pushiness in salespeople and he wanted to be that change. Thats the change that makes me feel comfortable coming back and decided to go through IG Burton even though there was a point at which the car I eyed was all the way in Connecticut. And speaking of Connecticut, thank you to the manager, Dave, for really wanting to earn my business even though retrieving the car was costly to the dealership. Thank you to the drivers that went out there on an all day excursion to get her and bring her back so that I had this moment with my first ever, brand new car. And again, thank you to Marlow who had to deal with me the entire time with nothing short of professionalism, honesty, integrity, and matching whit.
We were VERY pleased with the service we received from IG Burton in Seaford! It felt like a family there, not sales people. The MSRP was a lot lower than other dealerships and it really helped us out that they were honest and didn’t price-gouge. They even delivered the truck to us 2 hours away. And the truck is AMAZING!!!
Judy was awesome!! Highly reccomend her if you are looking for a car! Staff was great and smooth transition to a new car.
Friendly professional. Listened to what I needed and made sure my requirements were met. Very pleasant experience
Judy was excellent, she is the first sales lady that was able to sell me a vehicle in Delaware since 1983. Kudos Judy for a job well done. I have always had to go to Maryland for a deal. The deal was straight forward, no hassle.... LOVE it.
Would not go back service writer told me my truck old and had issues 2012 3500 gmc in desirous with 167000 miles on it they charged me 1800 dollars my truck still not fixed code cleared for four days then come back they said it need another part but could not say if it would fix it
Got working on our request fast and took time to make sure to get us the best deal.
Our salesman Ben was amazing. He knew just what to do to get me in an amazing car that day! Wasn’t even planning on buying today but he was able to make it work! Very pleased.
Fast and easy. Got it done in a couple of hours. The price was alot cheaper then I thought!!
Responsive service. Schedule commitment kept. Got it 1st time right on previous repairs. I appreciate their advise and trust their workmanship.
They were all a wonderfull crew. Had no problems
If you are going here talk to randy he is 100 percent the best he get you in a car quickly within 20 minutes of being there we were in a car and shortly after were were on our way home in our new car we loved him and the service from them going back in 3 years to see him again to get another new car
Great experience! Quick and easy process from start to finish.
We just stopped to look at the Oasis Blue TrailBlazer. My husband went in to get more info. 3 hours later Chris had us driving it home. Very quick and friendly. Very happy with our purchase. Great place for oil changes as well
I got great service and a good deal on a car two thumbs up to I G Buton.
I am very satisfied with my entire experience with ig Burton Seaford. Shannon was great. He kept me informed on the repairs. The car runs great. I wish they fixed the tire pressure sensor light thats on, but thats not your fault, I shpuld have asked. Again, I am so happy with the service. Thank you, Marshall
Judy was great! I was having a hard time locating the truck I wanted. I saw where the exact truck I wanted was in transit to IG Burton so I got in touch with Judy and she couldnt have been more helpful. She even came to the dealership early to make sure it was delivered before I made the 4 hour drive. She even sent pictures. Once I arrived the entire buying experience was great! Thank you to everyone that helped!
Ben my sales men was amazing, the sales manager not so needs a little, work on his people skills like I said my salesmen madeIt happen thanks Ben
Christopher Gernler was very informative and quick to respond to all my questions I had about the Colorado truck I purchased. He make the buying process easy and quick. I was only at the dealership for only 2 hours and most of that time was me make a decision lol. I would recommend Christopher and the team at I G Burton in Seaford to anyone looking for a vehicle.Thanks you for everything.
The hospitality and friendliness of the sales staff was the best I have ever experienced. The service department was fast and fair. An overall GREAT experience.
Purchasing a vehicle has always been a stressful and time consuming experience. IG Burton in Seaford provided my husband and I with a whole new experience. Ben was respectful and was completely honest throughout the purchasing process. He found the traverse I wanted and had it brought to the location before I arrived. The manager and finance department made sure to find us the best rate and payment that worked for our family. We were never pressured or rushed. The service was better than we could ask for. Thank you all for your time and hard work!!
I came in there to get a horse because I had already gotten the cart. 🤣. Everyone at IG Burton in Seaford, DE was great. Christopher Gernler went over and above to get the truck that I would need and be happy with aesthetically. He also did some research and found that the truck had more than what I needed right now so that gives me room to change and upgrade my trailer and still be able to keep my truck. Personal attention to detail makes a difference. I was also quite happy with my trade allowance. I will seek out IG Burton first when I need another vehicle!!
I would like to say that Judy was phenomenal she did a great job on helping me pick out my new vehicle everybody in the financing and everybody I talk to was great I had wonderful experience. The best thing about the whole experience is I never felt like I was being rushed or pushed to buy something that goes along way also met the owner nice guy would definitely recommend to anyone not my first purchase at IG Burton they do a great job
Shannon was excellent, he answered my questions and explained everything in terms I could understand and the car was done on time and is running beautifully
Awesome place to get a vehicle best sales man there is Ben he takes the time a listens to the customer about there needs and wants in a vehicle..
This is my second vehicle purchase with Chris Klein. This one was far different then my first as i was extremely anxious and on edge. My truck was ordered and expected to arrive and I had my son 6 weeks early. I was discharged prior to my son and did the paper signing and purchasing in between driving back and forth to Annapolis. I was clearly on edge, nervous and short fused but the entire staff at IG Burton was amazing and understanding of the situation. I then proceeded to forget my wallet while stressing and when i realized it, they had it in hand and brought it out to me. It was extremely thoughtful and they understand that family is indeed first. All my future purchases will be with IG Burton
The salesman and all of the staff were great! Without a doubt this was the best experience we have ever had at any dealership!
Excellent service and employees. I recommend Burton Chevrolet in Seaford to everyone and anyone.
Shannon methodical in evaluating what my Traverse needed especially since I teach in Southwest Philly but live here locally. At the end of the same day, they came over to pick me up so I wouldnt be without my Traverse. It runs SO MUCH BETTER!!!!
BUYERS WITH GREAT CREDIT RATINGS BEWARE...This salesperson, Christopher, was incredibly efficient and quickly found the car we wanted to purchase. We purchased the vehicle within 4 days! He earns 5 stars!HOWEVER...My husband and I are GREATLY DISAPPOINTED with a financing rate of 4.4 when we both have OUTSTANDING CREDIT. We should have WALKED AWAY from this deal, but we needed a car right away so it wasnt an option. We definitely feel like we were taken and its disappointing!BUT NOW FOR THE LATEST UPDATE!BEFORE I BEGIN, PLEASE KNOW that I have only ever written a total of 2 Google reviews for businesses (other than this one) because both businesses deserved and earned 5 stars.AND, THIS IS THE FIRST TIME I HAVE EVER WRITTEN A NEGATIVE REVIEW.BUT, I FEEL THE NEED to update this review and to address the additional decline in stars.The dealership recently reached out to me regarding my newest rating. They were so concerned that they wanted to speak to me about a resolution.WHAT A JOKE- The solution that was offered was to refinance through our bank- DUH! This dealership / management took no accountability except to PASS THE BUCK!A LESSON LEARNED...We originally thought the one and done/one stop shopping experience was fantastic, as we were in and out of the dealership very quickly when we purchased the SUV. Unfortunately, we now realize, it was to GET A SALE, and now that they have it, its like F*** YOU!SO...BUYER BEWARE- especially those of you with great credit scores! Pay attention so you dont get HAD like us. This was a learning experience and a TERRIBLE ONE, at that!We will never again purchase a Chevrolet product or buy from any of the I G Burton dealerships.
Everyone at the dealership, from the time I drove in for service, until my vehicle was ready to drive away, acted very professional and welcoming and made sure I felt like I was their only customer. I would not hesitate to utilize this dealership for continuing service if needed, and I would definitely keep them in mind for my next vehicle purchase.
Ben was very helpful and easy to work with.
Had an appointment and the work was completed in a timely manner
Great customer service! Staff very friendly and easy to talk with!
This was our 7th vehicle purchase at this dealership. A very pleasant, stress-free experience. Sales rep was patient and knowledgeable.
Great experience! Ben and the finance department were great to work with. They were very accommodating and answered all of my questions! The entire process was easy and painless! Very happy with my experience!
Great service, they let you know what needs to be repaired or replaced without pushing to have it done immediately.
This is my 3rd vehicle I have bought from I.G Burton of Seaford. The staff is very friendly, knowledgeable and professional. Ben is an amazing sales rep. Highly recommend him. Thank you guys again for all your help. I love my new car!
Staff is very courteous, friendly and professional. The loaner vehicle was ready and vehicle maintenance completed on time. Excellent customer service.
This was the first time I brought a car and it did not take all day to go through the process. This is a huge plus for me.The process was very informative about the vehicle and very stress free.Thank you so much.
Kevin took great care of me he is very good at his job
Buying a car was great. I have purchased 2 vehicles here. All service since then has been an absolute joke. Do not count on them for any sort of efficiency. You are better off taking it to another dealership or any other service center.
Fast, polite, and went over everything they did to my car.
I love IG Burton in Seaford, DE !!! My salesman is Ben Reinert, he does a fantastic job explaining anything on the vehicle to me ! This is the 5th or 6th Equinox I have had and hes been there all the time for me ! I definitely would recommend IGB to anyone and surely I would recommend Ben Reinert. The dealership is always neat, clean, well lit and appealing. Will I return ? Most definitely !!!!
I purchased a 2020 Chevrolet Silverado todayIt was a good priceThey gave me a fair trade in for my 2019 Jeep Wrangler.Ben was my sales guy and he was very knowledgeable and honest.I will definitely go back to that dealership and purchase another Vehicle 🚗
I appreciate the shop personal that I worked with at each of my visits.They took the time to listen and address the needs and questions I had for my auto concerns. If there were a suggestion it would be to comp me a quick vac and wash with my service. lol I picked on the service manager and told him I want that. He was very nice and accepted my humor.
All staff was very friendly and helpful with my purchase
I was treated very well, my vehicle was taken in at my schedule appointment time. I waited in a comfortable waiting room, offer something to drink and the environment was very, very friendly. I always get good service with I.G. Burton
I called about getting my 2017 buick enclave looked at. I spoke with Kevin and he got me in the next morning. Dropped it off in the morning and picked it up in the afternoon. My repairs were covered under warranty and my car is running much better. Im thankful for the smooth transaction and the friendliness of Kevin
Had the car I wanted at a good price
These people are terrific. Very professional and courteous.
They took care of the problem in a timely matter. Furnish transportation to and from thank you so much good job done
Quick expert service. Did not have to wait week like some dealerships
I like the service except that when I was paying my bill at the service. It was a lot higher than what I was Quoted. But that is the only complaint I have I think if you quoted some thing that is what you should pay. The people are friendly and the waiting Area was nice.
Horrible service out of the 3 I go to Seaford dover and milford. Oil changes at Seaford spot will take a hour. I sat and watched this last time why guy walking around drinking water talking other employees etc. Instead of doing is job. This place need be overhaul and ppl need be fired. I will never come here again this is the worse oil changes in the state maybe east coast. Milford and dover will have you at Im 30min
Great customer service as well as great mechanics! The prices are reasonable!
Everyone was professional however the repair only lasted one day. The ac system had a leak. It should have been detected but it wasnt only refilled with refrigerant. Because it is not broken down the dealership will not provide a loaner. Unfortunately this will be my last visit to this dealership.
Great experience shopping at I.G. Burtons in Seaford, DE. Our salesperson Ben was very helpful and great to work with! Financing was very quick and handled professionally.
Ben and Judy both were outstanding from the moment I ordered my Silverado to the moment I picked up. Extremely pleased with the entire business of getting exactly what I wanted.
I was very satisfied with the whole buying experience. Ben is awesome and Laura the finance person also.
Very good group of people & a special thank you to Ben Reinert.I’m normally very tough when it comes to cars deals, but This was the easiest & quickest I’ve ever had.
Called ig burtain at 915 in morning about 2 small dents in my hood. The body shop said bring up at any time to look at it. I drove and had dropped off by 10:00. They gave me a loaner car that was was great shape and I went on my way. At 12:30 they called to say my car was done. This place went beyond all expectations that I had and completed the job in just over 2 hours. This place never disappoints me. From buying new car to repair of car, ig Burton a awesome place.
Great people. Took my car here as soon as I moved to Delaware and I won’t ever go anywhere else again. My Acadia drives like it’s brand new
Judith Willey, Bret, and all the other STAFF MEMBERS in the building were outstanding...from the show room floor, service, parts and detail. The warm welcome from everyone is what made me stick with I.G. Burton because I did have other deals text and call me...
Unable to locate the problem so no charge. I think that is wonderful. Kevin is so polite and so pleasant to talk to. Thank you guys for hanging in there with me until we figure this out!
Great & friendly customer service! Highly recommend this car dealership to anyone that wants to purchase a brand/used vehicle!
Shannon went the extra mile to ensure my cars issue was resolved.
Repeat customer, service always keeps you in the loop if problems occur or they dont. Everytime Ive pulled out of the chevy dealer my car feels great.
Friendly, great service, as usual.
The service writer Shannon was masterful in his vehicular knowledge, and his customer service was impressive. What an exemplary young man!
Very nice people. They are awesome in the service and sales. Will not go anywhere else.
Excellent Dealership that takes care of their customers.
Ben was amazing, I highly admire his skills of handling 4 customers at once! I told him exactly what I was looking for and he had several options for me right away. In and out in under 2 1/2 hours and I love my new car!
Scheduling was easy. Diagnostic was speedy along with the reasonable cost of the repair service. Shannon, Kevin and the Service Department Crew was Courteous and Kind.
Good people easy to work with
Professional and courteous sales staff.. I purchased through Internet Sales from Chris Klein and he catered and answered every question. From extra photos, to history of vehicle maintenance, I pressed Chris for 4 days, prior to driving from 3 states away to purchase... this Guy will NOT waste your time, and he arranged to have my new (used) vehicle delivered (at my request). Chris and his team also facilitated Tax, Title, Licensing and Registration of my purchase through my home state of Virginia... I have purchased a few (several) vehicles in my 59 years... this was my Best Experience! Congratulations to the i.g. Burton Chevrolet Seaford Team! It reflects well on their Management, Financial department and Sales staff!Thank you Again Chris, and i.g. Burton Seaford Team!
Our family has now purchased 4 vehicles over the years through IG Burton of Seaford. Each time we have worked specifically with Ben Reinert. Obviously that alone speaks of the amazing customer service. Ben has always been so helpful in hunting down vehicles and then following up with us. The team at IG Burton makes the buying process so easy and stress free...no pressure!! Thank you all for making it an enjoyable experience!
Service was good but when they charge $106 for a belt that I could buy from GM Direct Parts for $48 I was floored. I know they have to make a profit but add that and the labor and $215 is a lot for one A/C belt replacement.
Guys in service dept very helpful...even helped me save a couple hundred dollars on tires!
Visited IG Burton to look at used trucks. Christopher met us in the parking lot. Once he knew what we were looking for he gave us a few options and we came home with a brand new 2021 Silverado. Thank you Christopher for working with us and making the car buying experience pleasant!!
I called IG with an issue on my truck and they were able to get me in the next day. They were fast friendly and made sure I knew what was going on with my vehicle.
Easy and friendly transaction and the texting to buy the vehicle was perfect great job!
Attention to detail was great. The only thing I would add is the car should be washed before returning to customer
Everyone has been so nice, pleasant, respectful, and very helpful. My first service for my 2020 Traverse was handled very professionally. The drop off process was so easy and I was called once my car was finished. Kevin in the service department was very kind and professional.Super Service at IG Burton in Seaford!!
I was very pleased. I called the day before and told Ben what I wanted and what I could afford. He told me he could help me. I went in and he had the vehicle we discussed waiting for me. I took it for a test drive and was happy with everything. We closed the deal. No fuss, no high pressure. He went over everything about the car. He adjusted my seat, tuned my radio and asked if I was satisfied. I told him yes. I like dealing with people that dont try to pressure you into something you cant afford or dont like.
Excellent experience Mr Chris Klien. Is a awesome salesman i will definitely do more business with him and their staff again!