I needed to have new headlights installed on my 05 G35x, so I called for an appt for an estimate. I explained to Jonathan that I had the headlights and all necessary hardware. He quoted me 2 hours shop time to remove the bumper cover and misc to get to the headlights. I dropped off my car on the scheduled day and Jonathan had my car done and ready to go in the estimated time. He explained a bit about what he had seen and I paid the 2 hours shop time and was on my way with no surprises!Jonathan did great work, Im going to recommend him to my friends!

Exceptional quality repair shop. I’m stunned with the level of quality repairs they’ve made on my car. The communication and updates on every phase of repair they do offers you to stay calm and confident at home; just go there to pick up your “brand new like” car shining. Pretty impressive. Jonathan, the owner (I believe) is simply born to do his job the way he does. It’s not without reasons every single person gives them 5 stars. They deserve it. They don’t do shabby works. Original parts replaced; they wowed me.Take a look at the before and after photos:

After my neighbor backed into my car, I was left with quite a dent in my car that Ive had for only 2 months. I wasnt able to bring my car in immediately. They offered to do an estimate based on photos. They kept in touch with for my estimate and appointment. When I arrived they ordered me a Lyft home. The front was so friendly and professional- she went above and beyond. She waited outside in the rain for my ride to pick me up. The repairs were done beautifully and completed earlier than expected. Gave me back a clean dent free car.

Great experience from the initial (virtual/online) estimate process all the way through to pick up. Great communication on the work needed/proposed and I received regular status updates. I was very happy with the quality work when all was done and would definitely use them again if needed.

I got into a fender bender a couple weeks ago and I chose to come here where I met Mike who gave me estimate on damages and apparently has been doing that type of work for 10 years. He couldnt of been more informative and let me know my options with claims what not. I could get a payout for damages right then and there or get it fixed of course. I chose to get the work done a later date and he was completely cool with it. Looking forward to October when I return.

These guys are top-notch, they returned my car like the accident never occurred. I know that if Im ever in another accident, I can trust northwest with ease knowing that theyll deliver.

Great expt. Love the folks that run this place.

Jonathan and the team at NWAB are amazing! They did a phenomenal job repairing our Jeep. They kept us updated throughout the process via email and text. We also got our car back a lot earlier than we expected. NICE AND CLEAN. HIGHLY RECOMMEND A++++

Finished early and did excellent work. Im very impressed.

Jonathan and the rest of the team did a fantastic job repairing my Subaru after a hit and run accident. They were in communication the entire way and made the whole process seem smooth. I will go back if I ever need auto body work again.

Awesome staff to work with. They were very professional on letting me know when it’ll be done, even offered a ride to wherever I wanted after I dropped the car off. They were honest on what’s going to be fixed, what parts are going to used, and didn’t try to sell or push you to use their service. They have text notification on the status of your car, so you don’t have to hear them calling you all the time. Which is great! Totally recommend this business to anyone.

Customer service and workmanship on point. They were super fast and just so friendly. Thank you for doing the best!!!

Awesome guys over there who genuinely care about their work and your satisfaction. Jonathan was the best, he kept me informed about m repairs and what exactly had to be done. Gave me tips on best repair routes and to use OEM parts, especially following an accident. Jonathan even met up with me after hours to drop and inspect my car since I work late night shifts. I will be doing all m auto work with them from now on, very dependable, prompt, and 100% satisfied.

Very happy and pleased with the job they did . Shiboney and Jonathan always very prompted to keep me updated and advised on all the options I had to get the repair done. Ill take my business back to this guys with no hesitation.Thanks!!

I Suggest Jonathan and his crew to anyone. While i was in the hospital my Girlfriend was rear ended. There was worse damage than what first thought. They did such amazing work. The paint matches perfect, everything lines up the way it is supposed to, and its metalic...! This guy can Airbrush like crazy too! Jack of all painting trades, and an awesome guy! Easy to work with.!

What a great company. I came to get an estimate for a large scratch on my car. Another place said Id either have to pay a couple grand to replace the entire bumper to fix it completely or I could pay a couple hundred to partially buff it out. I decided to swing by Northwest Auto Body for a second opinion. Jonathan came to look at it and right away said he thought he could get it out within a few seconds. He came back with some solvents and polish and had it looking pretty much like new within a few minutes. I tried to pay something but he insisted that no payment was needed. What a nice guy!

I took my van in after being rear-ended and my rear window shattered. Jonathan and Shiboney were very professional and communicative. They gave me straight up info about parts and updates on the vehicle. The van was not only repaired but cleaned inside and out. I felt very taken care of.

They got my car finished earlier then expected, great customer service I would recommend to anyone who needs work done and fast

Great work and great customer service. This is a very good shop that does what they say and does it well.

I have a very nice Lexus IS 350 F-Sport. They did an amazing job on my car. They were polite, quick, very respectful and the car looked amazing! This is the third time I have used this company, twice previously before on my daughters car and every single time they took amazing care of us. I think the one person that gave them a bad review, was having a bad day, because these guys are the absolutely the best!

My GMC Sierra was vandalized. I took truck up to the last place I had work done. I was just so so with their past work, but figured the know shop was better than unknown shop.My insurance company referred me to Jonathan at NW Auto Body. I am so thankful they did.Jonathan gave the personal touch that makes you feel very important, not only as a customer, but as a person too. He was thorough with his estimate, showed me exactly what was damaged, and explained the process to me like I was his only customer.He fixed the truck on schedule and did a little extra touch up on paint that I figured I had to pay for, he included it as goodwill. I really appreciated that. He is a perfectionist and it showed.The truck looked just as good when he was done as it did coming off the dealers floor.He showed me a flaw in the tinting. I would have never noticed as long as I have the truck. Even when I knew it was there, I still couldnt find it on my own. He offered to have it redone; however, I just couldnt see it as a problem.This shows his integrity, that goes along with his empathy, commitment, and timeliness. He completed my work in a timely manner while communicating to me very often where he was in the process.I plan to recommend Jonathan and NW Auto Body to anyone as you cant find a better experience.

Fast turnaround and they gave the car back clean!

I had an amazing experience here and wont take my car anywhere else! Outstanding customer service throughout the whole process and estimation. Jonathan the owner was my estimator, He was super friendly and efficient. He balancing dealing with my insurance made sure everything was done on time. I received my car back clean and detailed. I would definitely recommend coming here.

Second time weve had to bring a vehicle in for repairs after an accident. As always. a great job was done, and they cleaned it up beautifully. Had to wait 2 weeks because they were busy, but glad i did!

Jonathan has been the saving grace during a post car accident nightmare. His communication throughout the process is worth 10 out of 5 stars and his helpfulness has been unmatched. The first thing he did when I called for a tow was ask if everyone was okay. His team was quick to respond and was able to tow my vehicle from a low ceiling parking garage within the hour. Within a day or so they were able to look at my car and give me an estimate of the damage done and had already reached out to the insurance adjuster to get the ball rolling.While the other driver’s insurance was dragging their feet and making the process a nightmare, Jonathan went above and beyond to continually follow up with the insurance to get things taken care of and get an appraiser out to view the vehicle. He was able to hold my vehicle while all of this was going on and was genuine in taking care of things.Through it all, Jonathan kept me up to date and answered all my questions. He is knowledgeable, timely, and great to work with. Had my car not been totaled, I would have trusted him to do any and all repairs needed, knowing they would be done right and in good time. I can’t recommend NW Auto Body enough and will look to them for any auto checkups and repairs in the future. Trust the litany of great reviews, this shop is amazing!

Jonathan and his team did an amazing job. Jonathan is very professional and extremely helpful. He made a stressful process simple and easy. The company has great communication and makes sure you know what is happening every step of the process. Jonathan was very trusting and reassuring. I highly recommend this company to anyone in need of a good body shop. Handles insurance claims extremely well. Great Company and Great Team!

This company would not even perform a quote for me, I called in to schedule a quote only don’t even need repair done quickly as I am in a position to wait till next year but they are so busy they don’t need business, not even to quote.I hope everyone’s business is that good to not take in any future work.I don’t like to give such low ratings but they just don’t need business and sure low ratings won’t effect their business either even though it was the reason I called them.

If youre looking for a reliable, trustworthy, caring, and overall great repair shop, this is the one. Not only is their work exceptional, but their customer service is beyond your expectations. Jonathan made sure to take care of everything from the moment I walked into his shop, and turned a stressful situation into a smooth process. I highly recommend this shop, if you have any repairs needed, your vehicle will be in great hands here!

My car was ready in a timely matter and the customer service was outstanding.

I called to ask a simple question about pricing, the girl that answered was short and annoyed with me for calling. Sadly not helpful at all, will not be calling again!

They are probably one of the best auto body shop in burien or even Seattle. Gave me an estimate and stuck by it. They also finished my car in a timely manner. They will not cheat you for your money. highly responsive even when theyre busy. That just shows how much they value their customers. HIGHLY RECOMMEND

Jonathan and his crew went above and beyond than just fixing my van. He went and got emissions for it as well, because my tabs were about to expire! His team cleaned the van, inside and out. The best part is he was very upfront with cost and what the repair will entail. I highly recommend them :)

I was very impressed by the service I received from Jonathan and his crew. Very professional, caring and kept me updated on the progress of my repairs. The repairs were done in the estimated time and my car looks great again. I would recommend this shop to anyone needing body work.

I highly recommend this body shop!! I would give them more than a 5 star rate if I couldVery professional, kind, friendly and great customer service. Jonathan made a stressful process simple and easy, he communicated throughout each step, always replied to emails and calls and goes above and beyond. Will definitely be going back if I ever need another repair!

HIGHLY recommend. Jonathan and his team are awesome. I’ve had vehicles repaired at various places and I received better service AND workmanship here than anywhere else. Won’t be taking my vehicles anywhere else in the future.

I would recommend this company to everyone.They did a good job repairing my vehicle after the accident and finished 3 days ahead of schedule.The owner was honest, respectful, kind and friendly. He answered calls and emails timely with clear explanations.Thanks Jonathan and the team.

I highly recommend Jonathan and his crew. They were not only reasonably priced and timely with the repairs, there was also clear and regular communication throughout. When they found extra damage behind what was visible, they texted pictures and asked for approval and gave a clear breakdown of updated costs. They also offer a ride if you need it to and from the shop. Smooth process, friendly service.

I highly encourage anyone in a car wreck to call Jonathan’s shop at Northwest Auto Body right away. He was very quick to have my car taken to his shop to assess the damages and even gave me a ride to a local rental car office to pick up a rental. Even though my car was totaled and not repairable, Jonathan’s expertise and experience in dealing with insurance claims helped me know what to expect and made the process go as smooth as possible during a very stressful time. I’m glad I chose Northwest Auto Body and recommend their excellent service to all others!

I was there on day one to end.And I dont put peoples names out. But if you see the owner and speak to him. Hes very understanding and easy to communicate with. Helped and explained to me about the process awesomely well. Along with explaining the situation and problems with my vehicle. Did a great job with my back bumper and front.They were also ahead of schedule. I highly recommend this place. I mean, shoot look at the ratings.

We had minor damage that needed repair (trailer hitch and bumper, no painting required), and the team managed to get it done within hours of the car being dropped off. They even washed the car and did some vacuuming inside. Jonathan is very helpful, friendly, and cares about his customers. I highly recommend this place.

Jonathan & Josh Arreola were really professional and kind. They answer your calls or emails timely and take you to your rental and even drop it off for you. They even communicate with insurance on your behalf and try to keep them from ripping you off! Service done quickly even right before Christmas. Customer Service is so good they put other business to shame. I cant recommend them enough.

Had our truck repaired and the crew at NW auto did a fantastic job. They are honest and family run. Will recommend to all family and friends and will return. Thank you NW Auto!!

We are first time car owner since 2011 and have never been in an auto accident. My wife was in a hit and run two weeks ago and we were nervous bringing our SUV to an autobody shop. We read all the good reviews on Google for NW Autobody so we brought our SUV here and we are very glad we did. The reviews arent wrong, the service we received here were exceptional. Jonathan was accommodating, informative and just a really cool and nice guy. They even did the work less than our estimate and vacuumed all the dog hair off our backseat. We can not be more happy with our repair and will bring all our business here from now on and recommend our friends and family as well.

Friendly service and fair price!

Very friendly and quality service

Do great work. Help you from the beginning through complete claim process.

This is a review not for body work exactly, but, for Jonathan being so extra super nice and helping me. My car had been recently stolen (and retrieved)and I had just started on a trip when I realized I couldnt put gas in the tank due to there being a hose in it left by the thieves after emptying my tank. I called my usual mechanic for advice and he said that he would do it for an hours worth of work. But he was far from where I was. I saw Northwest Autobody at that point and stopped in. Jonathan agreed to look and got the hose out in about 10 mins!! After the experience of having my old car stolen, Jonathan being willing to help was just really awesome and I was able to get on my way. Its a nice shop, very clean, and my sense of Jonathan was that he was straight up, honest, and interested in doing the best work. Thank you again Jonathan!

My truck was rear ended and was an absolute mess! I took it into Jonathon’s shop and he made a stressful situation easier. Made it quick, easy and painless. Went above and beyond to make sure the quality of work was up to my expectations. My truck in the end looked brand new and far exceeded my expectations!!! I give his shop 10+ stars!!!!

I’m really happy with the service I got from Jonathan. He deserves 5 stars. Really professional and great communicator

Jonathan is awesome, they do fantastic work. I cant say enough good things about this place, the best place to take your car!

Very friendly crew. They communicated throughout each step of the process of fixing my car after my accident. This is my 3rd time taking a car to them to fix, and if there ever has to be a 4th, we will definitely bring it there again.

Best body shop around seatac

This body shop is great and the best experience with customer service. My car you cannot tell where accident was. Thank you!

Great job on my car looks brand new.

Awesome place... they replaced my passenger side mirror for really cheap... Cheapest rate I could find in town...

Great communication. Great body work.

Id def give this shop and the manager ( Jonathan ) and overall 10/10 service. Highly recommend

My car was broken into they broke my driver window bent my trim and scratched the paint on my door. Jonathan and his team made it look like nothing happened. Then out a courtesy they washed and vacuumed my car. This is now my go to place to get repairs on my vehicle. Totally satisfied with what they do there.

Very nice job,great service,great hospitality and great quality thanks jonathan and team

Got a new paint job on my Cadillac did an excellent job highly recommend

Jonathan runs an ethical shop!

Great shop, great service, fair price.

Excellent work!!

Family owned, excellent service and very trustworthy. Highly recimmended!

He is the best service

Personally, I recommend this place, the person who is in charge is very friendly, careful in his work and above all I felt very comfortable because he speaks Spanish for those who find it difficult for us. EnglishI recommend it.It is the best place in WashingtonHe uses all new factory partsfight for the assurance that this charge has done his job wellThanks Jonathan.

My car is 2017. My insurance company told me to take my car to their own workshop, but they did not have anyone who spoke Spanish. A friend recommended that I take my car to Northwest and speak to Jonathan. Jonathan took great care of me and showed me the difference between his workshop and that of the insurance company. I was surprised that the other workshop wanted to cover all parts of the junke. But Jonathan said he didnt. I use all new parts of the ajencia. Thanks to Jonathan and his team for the professional and quality work they did on my car.super recommended !!

They did a job for me and I was very happy!