Sonic Repair is the best.They fixed my car after Alba Repair failed to fix car when tree fell on window/ grill. Sonic secured the fender snaps and bumper sagged and almost fell off! All extra pocket expense for me when Alba collected from insurance and did a lousy repair. I highly recommend Sonic Collision.
I needed my car repaired and the team made sure my Buick & Chevy was restored brand new. Sonic Collision sets a standard that everyone could learn from which is how to Communicate effectively with your clients. Rather it be by phone, email or text you will definitely get that real level of respect. Thank you so much for your services!!!🤞🏾
On Friday August 6th one of my Farmers Insureds had a situation happen to her brand new car. We immediately referred them to Sonic Collision in Des Moines. It was a Friday afternoon, and I gave Allison (At sonic Collision) a heads up that I had sent my insured to them along with a brief description.It turned out our insured needed a passenger door glass to secure her automobile, of which no other vendor on a Friday afternoon was willing to deliver to Sonic Collision.Understanding the need, Allison actually went and picked up the glass herself. Once back with the glass, Owner Cameron Campbell and his team repaired the vehicle so our insured would feel safe over the weekend, until the other repairs could be made.I cant say enough about this locally owned business owner, and their culture in their business. I have met with Cameron and Allison personally to thank them for their service to our insured. You can tell that Customer Service & Taking Care of The Customer is not just a thought. It is a culture, and you can feel it when speaking with them.As a small business owner myself with the Tucker Insurance Agency, it is comforting to know we have other local business with a mindset of taking care of the customer, and going the extra mile if needed! Thank you Cameron and Team for all you do!We would definitely recommend this business for any autobody repairs. At the end of the day they just do what is necessary to take care of their customers!Thank you,Jim Tucker
I took my vehicle to this shop after getting my brand new car rear ended. They made sure to offer help to me with the insurance company and guide me through the process since I was so overwhelmed. They were incredibly fair in assessing the damage, as they do a walkthrough with you present before reporting to the insurance company. At one point, the insurance company I was working cancelled the reservation on my rental car and the Collision Center staff immediately offered to help and take the load off my hands. They are so so nice about calling in and checking up on you every few days as well. My car was considered a total loss and when it came time to sign it over to the insurance company, they were right there with the paper work and amazing customer service. I recommend Sonic Collision to everyone. They made the process so seamlessly easy :)
Sonic was recommended to me by a coworker after someone scraped the car I was borrowing from a friend. I went over to get an estimate and Cameron was super helpful with giving me some good advice. Instead of charging me hundreds or thousands to fix it, he buffed out 95% of the damage and then helped patch up the paint - all without charge. I really appreciated his help and advice and if I ever do need some collision repair services, I will definitely take my business to Sonic!
They are doing great work ! Highly recommended.
Good shop, friends have excellent reviews. They did great job estimating my repair
After I was rear-ended, I did my research on local automobile repair centers. Sonic offered a free estimate and had positive reviews. I called and was met with a friendly and knowledgeable staff who welcomed me to their shop. After a thorough estimate, I chose to use them. I am very happy with that decision. They kept me updated on the process of the repair, when they received a bad part they continued to make it right, and did a complete walk through with me after it was completed. Cory and his staff provided reasonably priced repairs with excellent service. Definitely would recommend.
Excellent shop! Been there several times, consistently excellent!
The most outstanding workmanship and incredible customer service by Allison, Cory and Cameron! I will continue to recommend them for eternity! Thank you to all of you who made a horrible situation better for me. Thank you, thank you, thank you!
Great repair job. Looks like new! Good communication during the repair process and helped with insurance claim! Definately recommend!
Had my tesla model 3 repaired here. Great service and excellent communication by Allyson. Reasonable prices although insurance covered it all.Car looked brand new when I got it back and they vacuumed the interior.Took a little bit longer that I wouldve liked but Tesla parts are hard to get by and not their fault.I would definitely use them again and apparently a family owned business which is good to see.All in all 5 stars!!
Ive their services twice and ive had a great experience both times,great staff and excellent workmanship,they gi abive and beyond for their clients, 10/10
Picked up my FJ today and the paint and body was nothing short of amazing! My expectations were well exceeded. Paint match was spot on. I was kept updated often the communication was great.Think twice before going to one of those large chain body shops.Thank you Cameron and Corey, also the rest of the team at Sonic!Super friendly people.I recommend Sonic Collision to anyone needing paint and body work done.
Incredible friendly staff that does beautiful work. Bad run of luck last three years,. 5 bad wrecks none my fault, they made my car look like new and did it in very quick time
These guys made sure to fix my car perfectly. Will be coming back. Thanks so much!
A perfect experience from start to finish. Everyone is so friendly and professional. They made sure everything was fixed, even things you couldnt see. They worked directly with Allstate so I never even had to be a part of the billing process. My family has also had their cars fixed here and they had great experiences as well. This is the best place to take you car on the entire King county area. They care!
I have gone to Sonic Collision for years and each time I bring my vehicle in, they give me a competitive quote quickly. The quality of work is far and away better than anywhere else I have been. I strongly recommend going to Sonic Collision!
My car was very hard to fix and I thought they would have totaled my car. However they were so confident and my car came back as a brand new car. I was so happy to see my car again! Cory was so helpful and Allison was calling me every 2 days to update me the process and I’m so satisfied by their service and great care. Thank you again for your great work and I can’t thank you guys enough.
Sonic always provides top-notch service, from their immaculate repairs to their friendly and free walk-in estimates. These guys make you feel like your car is in good hands.
This place I highly recommend for their quality of service. There is not to many places that will guarantee their work for as long as you own your car. Wonderful customer service.
Out standing quality great customer service Cory and his team made the process a breeze it was quick simple and easy. They even provided a loaner car for me I was so happy 😁 I hope you dont have to visit them In case you do stop by and see Cory.
I had known for some time I needed to bring my car in for some body work but kept putting it of for the sole reason that I dreaded the thought of dealing with the repair people--just dont trust repair shops.I was forced to do something when, while driving on the freeway, a semis tire tread was flung from under the car in front of me. I had no place to go but over it. It broke my front and back bumpers, AC condenser, etc. So no more putting repairs off. Fortunately, when getting the AC replaced, the repair shop recommended Sonic as an excellent body shop for the repairs I needed.1) Sonic supplied me with a loaner so I didnt have to rent a car. 2) They kept the repair costs in line with Geicos quote, and also did some additional repair work needed, all at reasonable cost. 3) My car is 14 years old but they were able to acquire all the needed parts and make it like new. 4) Their paint/body parts are guaranteed for as long as I own the car. 5) In addition and most importantly, they were kind, honest, and conscientious. 6) They even did the old-fashioned sign of top-notch service: shampooed the carpet. 7) They restored my faith in there still being skilled people out there with a good work ethic who make extra effort in helping the customer. Simply awesome.
Sonic is the best body shop I have been to. They are quick, friendly, and professional. Cameron is extremely fair in his quotes and even gave me a few options with my estimate. Highly recommended
Quick and amazing service! Cory and Cameron are very professional and polite. Not only did they repair my car, but they cleaned it as well! Highly recommended shop
Great body shop.i have had a couple of repairs done with them.always quality work
Did a good job quickly. Gave me a ride home after I dropped off my car.
Best Autobody Shop Ethic! Call Cameron or Cory to get your vehicle done right!
Sonic Collision is our vendor of choice for our fleet vehicles at work. They are fair, honest and super friendly! They do great work and we are always satisfied.
Great job in in
Everyone at Sonic is so friendly! I was able to get into a free loaner car while they worked on my car. Repairs were done on time and my car looked great! Highly recommend Sonic!
Great customer service. They were extremely friendly and were able to help repair my Kia. Easy to work with and the owner was always polite. Thank you Sonic!
Always great work
My car was involved in a hit and run, messing up my bumper, tail light and the side panel. Sonic was the best! It took about 2 weeks to repair my car, but I have a suzuki, a very difficult car to get parts for, but not being 25 makes rental car impossibly expensive, Sonic provided a loaner car for me. Those 2 weeks I dont know what I would have done without the loaner. That was just the beginning, they kept me updated every step. When I went o pick up my car it was completely spotless inside and out. My car is a 2008, so it has some bumps and scratches, so along with fixed the bumper they cleaned up the key scratch and dent on my door!! They were absolutely amazing! Id recommend to anyone needing help on their car!
Took my car in to get my bumper repaired. Went to pick up my car only to find out that the bumper was repaired but the trim around the bumper hadnt been completed. I also noticed they washed the car but must have dried it using a cloth with a lot of stringy lint that made the car look like it got all scratched up during the repair, as well as weird smudges all over it. The owner was nice enough to clean the smudges as well as buff out some scratches on the hood that I hadnt noticed were there before. I had to make a second trip to pick up my car which wasnt too big of a deal since I work across the street and the owner gave me a credit to a detailing service for my troubles. All in all I was pretty satisfied.A few weeks later I found a charge on my credit card for the car rental that was set up with Enterprise through Sonic. The claim should have covered the rental car and Sonic should have paid Enterprise with that claim, but that didnt happen. Now Im stuck dealing with the insurance company trying to get reimbursed for the rental. Its been several weeks now and I still havent been reimbursed. The whole thing is an extra inconvenience that Sonic should have taken care of.Not too thrilled about this added hassle and will not be returning to Sonic if Im ever in need of auto body repair.
I had a really great experience with them. They fit us in pretty last minute and had it done in the same day and were very reasonably priced. I will definitely be back.
Great experience, they replaced my bumper and matched he color very well. They went above and beyond and worked on another dent for free. I recommend this place.
High quality Autobody and collision repair.Lifetime warranty. Loaner car, great customer service. Nice family owned and operated business with high standards and great service!
Sonic Collision must be the best auto body repair business in the Puget Sound area. Cameron (owner) called me frequently to review the progress on my Ford Expedition. I am certain Sonic saved me thousands. Any other shop would have totaled my Expedition after a driver ran a red light and hit the side of my car in between the doors at about 50 mph. My Ford is red...the worst color to try to match after it has faded. Those paint guys got it down at Sonic ! The blend is awesome ! Which means you cannot see it. Really, I got a call every day or so to update me on the progress, They had to find two doors that matched my car so it took a little while. Im 59 years old and have had the occasion to visit a auto body repair shop plenty. :(I would never go anywhere but Sonic. Even if it required traveling (towing) a longer distance. These people make it worth it. Im on Google + you can contact me if you want. Of-course, I have not used other body shops because, WHY WOULD I? No, Cameron is not my brother. I wish he was, I like him better. The other positive reviews I read are absolutely correct. I am also a customer for life.
Super high quality auto body repair and the price reflects that. Expect excellent work with a price that reflects that. It is worth the effort to convince your insurance company to use them.
They do GREAT work, and reasonable prices
Sonic Collision Center does an amazing job and stands behind their work. I was in an accident and my car looks better now than it did prior to the accident. They gave me a weekly report on progress and estimate of when my car would be finished. I wouldnt go anywhere else for my car repair needs!
Sonic Collision completed a second minor repair on my 2013 Mazda CX-5 today (11-9-16), and I was very impressed again! About a month ago I was backing up in a parking garage and did not see a low post on the left side. Fortunately I was moving very slowly and only cracked the outer rim of the left rear light. Sonic Collision replaced the entire light including a minor paint job in only a half day job - and my car was finished an hour or two earlier than I expected! Looks great! After paying the parts deposit, my grand total actually ended up being less than the original estimate... Refunding my credit card! I thoroughly appreciate their willingness to save me, the customer, money by mixing their own paint instead of ordering paint from the dealer (especially when it was a small surface area). Lastly, the complimentary loaner vehicle (new Jeep Liberty) is an added benefit and convenience!
The only place Ill ever bring my car for repairs. Friendly staff, very professional and they do quality work!
Professionalism at its finest. Sonic never fails to cover every angle, complete with efficiency, communication, and a beautifully finished product.
Customer centered care. The owner is incredible, fast, honest and genuinely cares about putting people into safe, quality repaired vehicles.
Recommended by a auto repair shop in Burien. These guys are great. Not only did they do a good job, they took me to work and picked me up for the day my car was in for the job. They were professional and friendly.
The Employees at this location are really professionals Thy know how to Take care of there customers.
Good place to fix your car, good customer Service, Ive been mistaken with another Autobody office and wrote something about them. Sorry for all Sonic Center employees.
I recommend sonic collision to all my friends in there time of need great people working there
Unsecured lot! Owner admitted that they have problems with people stealing items out of the cars and then accused me of forgetting what was in my car when my stuff was stolen! How incredibly disrespectful. Ill NEVER go here again.
I have always had a friendly face greet me and fantastic service at Sonic Collision. I wont trust my car to anyone else? Thank you Sonic!!!
Over priced company. My car is almost fully repaired for less the half of what they quoted. The list contained parts that were not damaged in the accident, on top of that I was charged more then the amount they paid the tow company.
Excellent service! I was amazed at how the car turned out. I will always use them from now on.
Had a broken handle on a Truck. They took a look at it found the part and sent me to the place that had it in stock. Basically within a half hour the problem encountered was evaluated and fixed. Very friendly and efficient service!
Amazing customer service . High quality work very happy with my experience .
Found Sonic about 6 months ago after a child had a bumper to bumper in my beautiful CRV. Got great help when I stopped by, was given advice on how to repair myself, and how to check for further damage, and overall was treated very graciously.Recently was hit in a parking lot. Stopped by, got an estimate immediately, and then once I was square with the insurance of the person who hit me, I scheduled an appt. From start to finish (5 days) they did what they said they would do, precisely when they said they would do it. Treated kindly, professionally and respectively in every engagement.On top of it all, when I picked my car up it had been detailed inside. (maybe not quite officially detailed, but thoroughly cleaned, dusted, etc. It looks almost as good as new.Im a customer for life.
Great folks! Did a FANTASTIC job fixing my car
Nice staff team. Very honest.
Quick, efficient, quality work! Thank you guys!
Excellent Service, Quality Work
Great and helpful staff, Thank you all
The Standard all should stride for in auto body.
Thank you for straightening out my brz!
Great customer service.
Whrong place