My first visit to this location I couldn’t find any help walked around asked an employee for some help and was completely ignored . I then found another employee Alyssa . She was great ! She helped me find everything I needed and with out hesitation! She went above and beyond to make my visit a better experience. Employees like her are what will keep me coming back . Maybe she will show other employees how to treat a paying customer with as much respect as she gives .
They are extremely friendly and helpful. You can’t beat the delivery service either. Super quick and a great time saver.
The store is always clean, safe and stocked. The employees are always happy and helpful!
Edit: yesterday (7/7) I finally got a call from the manager at the store itself. She listened to what happened and solved it right then. Their customer solutions department must be a joke. Nobody follows up, they don’t even move things along to the investigative stage. No manager steps in. It’s just a series of a bunch of people who don’t care, not doing their jobs.I commend the store itself for stepping up and doing what Customer Solutions is tasked to do. The manager assured me their devices are being worked on as we speak, so they’re aware of the POS system issues/errors. I’m adding more stars for it being handled properly by the store and are fixing the devices. Thank you Yvonne!Original review:How sadly unfortunate that I have to leave this review. Be VERY careful at this location. Their handheld POS devices can and will overcharge you for your purchase. It is not the employees fault—He assumed it was just not working. The problem is, Customer Solutions (the folks you call when you have issues such as ours) does not seem to care that they basically helped themselves to our bank account and does nothing at all to resolve it. Nobody at all, at the store or at customer solutions has done anything to solve this, this far. I sent over proof after calling a second time because I heard nothing after my first call. She said the first person never put it through to the next stage. I’ve emailed since then and nothing. I’m so disappointed in this company. I do not ever, for any reason think it is okay for a corporate entity to simply take money from their customers and not return it. We do not steal from your store Tractor Supply, so why is it okay for you to do it to a disabled war veteran? Lame.
Would like to thank evonne For help today buying new pressure washer.. she was a great help and went out of her way to help.. Thank you, Evonne your help was very much appreciated
We have been going to this tractor supply since they have opened this location! They have went down hill ever since! We go at least every two weeks to wash our dogs. We now call before we go to make sure it’s open, that was the first issue that it is only open when they are willing to clean it. They will tell you a time it is open till, but they will close it when they feel like it. I just had that same issue today that they closed it early.
Would give zero stars if it would let me. Trying to pick up online orders is more than a hassle than actually going to the store and picking up the items myself. You stand and wait around 15-20 minutes before being acknowledged and then another 20-25 minutes while they look for what you actually ordered. Plus you try to call and no one answers the phone. The store isnt even that busy! Hard pass for me. I will spend the extra money and buy elsewhere.
So I really truly do love this tractor supply but there is one worker named breezy I feel like she doesn’t want to do her job correctly like when I try to ask her where something is or if they have it in the back she all of a sudden panics and goes throwing things in the back because in that store it is very echoey and you can hear a lot of commotion in the back
With this being my first time here I found it to be one absolutely amazing store.. Everything that I needed was here.. Lots of items to choose from.. Prices were very reasonable.. Looking forward to my next visit..
After standing in line to check out for 10 minutes, we finally get up to the register as a lady walks in from outside holding a receipt and steps in front of us to complain that they had over charged her. The clerk, Peaches, looks at us and says You should probably get in another line. We promptly reminded her that we had already waited our turn in her line before being cut in front of. Peaches then goes back to speaking with the lady who cut in front of us while we stood in shock. She then looked up at us and said what do you need? We thought it was apparent what we needed as we stood with merchandise in our hands in front of a register, but obviously logic eluded her. Management at this store should second guess having Peaches as a representative of their business. They have lost our future business for sure.
Dotty such a helpful kind lady she took her timehelp me and find the things I needed, what a pleasant lady to work with, one my chickens leg was injured and she recommended a bondaging tape to help my little chicken friend feel better support her legs.
First time at this store. Neighbor said it was a good place for Propane refills.Great place. Everyone there was very nice and helpful. Propane tank refills at a great price. Will be back. Other neat stuff inside the store.
Absolutely love this place! Have everything I need to take care of my little farm. Had items I couldnt find anywhere without waiting for shipment. Curbside pickup was great! Staff always kind and courteous!
Went in for a chainsaw chain and waited over 30 minutes to check out. Staff seems more interested in chatting and catching up with people they know than getting customers checked out. Definitely not worth your business if you’re trying to get to work...
So glad that Tractor Supply why is stopped and moved on to Fellsmere its about time. The store is very neat and organized the people there were very friendly and helpful especially Tony I believe his name was went out of his way to help my neighbor and I find things and suggest things that we could use. the only drawback is they do not have Ride Along carts that my neighbor could have really used as she is handicapped
Great customer service, reasonable price. Found some great folding rocking chairs for camping.
Love this place, and it has great black friday sales
Yay. I like tractors.
Great store. Has a little of everything. Lots of farm supplies as well as tools and feed
Lot of inventory. But no container for organization of things youd carry in a truck box. Also, I bought a truck box, had to search the store for help, no one mentioned an installation kit, and I didnt see any around. Really over did it at the register trying to sell me an extended warranty on a box with a three year warranty, dumb. But the store is clean, good selection on most items.
Got there just after closing time. Needed a flush valve. Staff was kind enough to let me in and get the valve. Thank you so much.
I love Tractor Supply, like seriously, if they sold groceries I would never go anywhere else. So stoked to have TSS closer to my house/barn with the new Fellsmere location!!
Awesome store! Great stock and very neat & clean. Management is def on the ball.
All the employres were great. Very helpful
Friendliest tractor supply I’ve been to. Great employees!
Sooooooo this location has screwed up with me twice...........With that being said the manager Bill has gone out of his way to correct both situations!
First time in there today everything I was looking for they have excellent prices discounts tell them what you want and you might find it marked down after you talk to him handicap wheelchair accessible handicap parking lots of space wide Isles even I can travel on my electric scooter all the way from Sebastian to Tractor Supply in Fellsmere all along that sidewalk going from east to west welt looking for duck food and found it also found that fireplace
Good customer service but their prices were not that out of sight as far as they good purchase for the value they do have a wide range of products
I love this store so many cool things and great people
Great store for home, farm or ranch needs, polite and helpful staff!
Susie was very helpful. 🙂
Had what we needed and got.me otw quickly.
Nice friendly staff. Good prices on many items.
Love tractor supply. Vry glad theres one on 512.
Always a well stocked inventory and friendly service!
Tractor supply in Sebastian is awesome and very helpful I will be back
Nice store. Well run
Pretty nice place, and the people are very friendly
Always come to Tractor Supply for my chicken feed and all the staff here are very friendly.
Grown ups toy store...great friendly service.
People are very friendly very helpful
Good people very informative
Love having Tractor Supply so close!
Great chicken source
Suzie was a sweetheart!
Always helpful