user
Seguin Chevrolet
509 W I H 10, Seguin, TX 78155, United States
Appearance
Seguin Chevrolet
Comments
Sa
Review №1

I went in for an Oil Change and left with a new truck! Maurice was amazing to work with - I never felt pressured and he was over the top helpful with all my questions. I received a fair price for my trade and a very reasonable price for my new ride. Everyone inside was extremely friendly and went out of their way to say hi. My finance guy - Shawn - was also a pleasure to work with. I would highly recommend you swing through our town of Seguin the next time you are ready for a new vehicle.

Am
Review №2

ADAM WAS AMAZING!!! He made the entire purchasing process extremely smooth from start to finish. We appreciated the fact that he skipped the phony sales pitches and went straight to the heart of what we were really looking for (vehicle and number wise) and did everything within his power to make it happen! In fact, we were so impressed with how genuine he was that we decided to move forward with purchasing not just one, but two vehicles in the same day! Adam Wiatrek is an incredible asset to your company and we sincerely hope that his efforts are well recognized and rewarded. Because of our awesome experience with him, we will definitely be recommending our friends and family to Seguin Chevrolet!

El
Review №3

We went in not even trying to get a vehicle but it was such a great deal we couldnt pass it up! Gary was our sales person and did an amazing job helping us get in the perfect truck that met the needs of our family! I guess now you can say he is part of the family! Gary made it so simple that we are already planning what we are going to get next! Thank you so much for going to extra mile and helping us out Gary!

Pa
Review №4

I was happy to have Samantha as the salesperson to work with. She was courteous, friendly and professional. She was patient with me and my husband while we shopped for our new vehicle. She walked us through the complete process and we left with a beautiful 2021 Chevrolet Traverse.

Jo
Review №5

Our sales rep Gary Poppleton was awesome! With being a Veteran, he served us by having our best interests at heart and worked diligently to find us our perfect vehicle. He is a great guy that you can trust from the start and will fight for you to get the best price possible. Our Family will definitely be reaching out to Gary for future vehicle purchases.

Cr
Review №6

I had an excellent experience! Im new to the vehicle buying experience and Wilson really helped me out and made everything as smooth and stress free as possible. He was very attentive and personable. Thank you so much for all your help, Wilson!

ju
Review №7

Thanks Wilson lugo.. He was an excellent salesperson.. He listened to what I had to say.. And I came out a new owner of a Chevy Colorado.. I give him on a rate of 1 to 10.. 10 being excellent.. I give him a 10.ThanksJulia.

Ma
Review №8

I absolutely love coming to Seguin Chevrolet to see Syble Kline. She always goes above and beyond to get me what I want. She’s so kind, courteous, professional and funny too. We always have a good time. I happened to come in on Halloween weekend so the vibe was live. Everyone was so helpful, friendly and dressed up. I highly recommend Syble to anyone looking for a new vehicle. She’s at the first desk to the right as you walk in the lobby in case you’re wondering how to find her. Thank you so much Syble, my parents will definitely enjoy the new 2022 Chevy Silverado Custom. Can’t forget about Ryan Faglie in finance, he explained everything I needed to know and even used a visual aide which I thought was very kind of him to do. Thanks so much Seguin Chevrolet! See y’all in 2026.

St
Review №9

THANK YOU SO MUCH ANDY!!!!Can’t be thankful enough for the friendly environment & service I received! From the initial welcoming phone call I got till I drove away in a new car! Andy was so helpful and thorough through the whole process!!! I would highly recommend him when looking to find a new vehicle 🚗😊

Be
Review №10

Everyone was very friendly and welcomingFrom the receptionist to Rolando in the parts department our sales person Adam helped make our experience at Seguin Chevrolet one to remember. We went home in a New 2021 Chevy Silverado 🤗 we will definitely be returning customers. If your in the market for a vehicle Adam is your guy.

Di
Review №11

Maurice was the sales professional who helped us out. I highly recommend requesting him. He is very professional and customer friendly. I would like to thank him, the Gernal Manager Jeremy, the other 3 managers I believe they were named Gabriel, Eddie, and Anthony, (which I may be wrong on the names) and everyone else behind the scenes. They worked rigorously in efforts to help me get what I wanted. Both rates and truck. There was a little trouble that I wasnt to happy with, and some unprofessional action by OTHER staff members that I thought was inappropriate. But over all we were there for business and thats what Maurice and the team gave us.

Je
Review №12

We were impressed that Seguin Chevrolet displays a Bible as you walk in the door and is also very appreciative of the military. Bryan, Ida, and Kevin were very professional, courteous, helpful, and accommodating.Bryan never got frustrated when we asked him to make several changes to our original deal. Thank you Seguin Chevrolet for a painless truck buying experience.

Ra
Review №13

Diego was great thanks for helping me out on this brand new truck. You guys gained a customer for life. Hope this gets to the right person that can do something with this information. Thanks again Diego garcia!

Br
Review №14

ASK FOR CHRIS EDWARDS! I had the best experience that Ive ever had at a car dealership with Chris. He was the most honest, hardworking, thorough and down to earth salesperson that Ive ever had the pleasure of doing business with. He walked me through the entire process and made sure that I understood everything. He did not employ the normal salesperson tactics and jargon that I am used to seeing and I definitely appreciated that. I felt comfortable and confident with my purchase. I love my new Colorado and will definitely be buying my next vehicle from him. If youre looking for a vehicle, talk to Chris.

Ly
Review №15

Beginning to end I had the best experience purchasing my new vehicle at Sequin Chevrolet. My sales associate Samantha Hood listened to what I was looking for and was was very quick to respond to all and any questions. Not only did Sam find the exact vehicle I wanted but she was able to get me exactly what I wanted for my trade. Sam was very considerate of my time and even had my vehicle delivered to me because I was unable to make it to the dealership. At delivery she went over all the features on my new vehicle so I would be comfortable using everything. The finance manager Michael Crawford was amazing and very thorough with my paperwork and helping me decide what I needed to protect my vehicle and not have to worry about any unforeseen issues in the future. I will definitely be referring all my friends and family that are in the market for a new or used vehicle to go see Sam Hood at Seguin Chevrolet. THANK YOU SAM HOOD!!!! YOU ARE AWESOME!!!!

Mi
Review №16

Priscilla went above and beyond for me! She did such a great job!! I highly recommend her! Seguin Chevrolet always takes great care of me!! I will be returning!!

Na
Review №17

Wilson was incredible. I didn’t think I would leave with anything. Wilson was very helpful and made sure I got what I wanted.

bl
Review №18

My experience at Seguin Chevrolet was very positive. I am very happy with my purchase. Wilson Lugo was nice, courteous, and very helpful through out the whole process. Anthony Hernandez in the finance Dept. made me feel very comfortable and at home ! All in All its an A ++ experience.

Ke
Review №19

I was satisfied with my experience at Seguin Chevrolet I took my car in to get tinted and a extra key made Stephanie Rocha made my experience awesome they did a great job I was in and out thanks again.

Ka
Review №20

Ro was great I highly recommend him he really did work with all my demands even I thought they would be impossible but he got it done come by and see him at aSeguin Chevrolet don’t forget to ask for ✨RO Reyes ✨

Ti
Review №21

Thank you so much Flo and Ida for all your amazing help. I felt important from the time I walked into Seguin Chevrolet to the time I left. These 2 sure know what they are doing. Highly recommend them. Thanks for the AMAZING experience!!

li
Review №22

The customer service is great. They are happy to help from the time you start browsing to the time they get you in your vehicle. Daniel Saenz worked hard with the manager to get me the deal I needed. I appreciate the fact that he was not pushy or aggressive but he got the job done in a very straight forward and persistent manner. Thank you Seguin Chevrolet! ❤

Ru
Review №23

It all started with Mr Wilson Lugo welcoming me and my son making us feel comfortable and assisting me in what I was wanting not needing. From him helping finding a truck to Mike from finance helping with the numbers that I could truly afford. All I can say Seguin Chevrolet did not disappoint! Will definitely be back in the future. Highly recommend the dealership and Wilson!! Thank you guys.

Am
Review №24

My husband and I purchased a vehicle from Seguin Chevrolet with the help of Josie Serrano! BEST experience we’ve EVER had! Definitely a game changer! She gave us her all and did everything with the best of intentions. We were beyond pleased with absolutely everything. She treated us like family! By far...best decision we’ve ever made! Josie, THANK YOU for being so incredibly AMAZING! We adore and appreciate you!

Do
Review №25

My experience @ seguin Chevrolet is always delivered with professionalism and a clear understanding of what’s being done at the time of my Appt. I would highly recommend Kody Fields and your service advisor. He is always very courteous and transparent.Best regardsDonald W

Ro
Review №26

Sissy in service was very nice and polite. I had scheduled a appointment on line and for some reason it didn’t make it to dealership schedule. She very politely said not to worry the would take care of it. They completed the oil change and tire rotation in under 45mins. Thanks Sissy for being so caring and professional.

Sa
Review №27

I’ve purchased many vehicles before but purchasing a vehicle with Wilson at Seguin Chevrolet was, by far, the best purchasing experience I have had. I also eve enjoyed our chat in the finance department! It wasn’t high pressure! Truly a great experience and we will hands down, be coming back for our other purchases!

Vi
Review №28

Allow me to explain how a Dealership normally goes... You drive around in the lot because your either wanting to buy or just wanting to figure out what might be in your price range and then it happens... Your bombarded by Sales people walking up to you every single step or every time you drive around and they constantly harass you into buying something... This place? Not a sinlge Sales person will bother you whilst your minding your own when walking the lot until you are comfortable and ready.. Not only is basically the entire staff quite friendly and very hospitable (Offering water, coffee, giving a tour of the place) but they do there utmost best to be on time, and quick as possible to get you in and out in that car you want.. And heres the best part! They work with you. They try there best to find a price range that is affordable to you and offer you deals that is close to that range instead of just instantly turning you away because ( You might have bad credit, your price range is low, no trade in). I was extremely nervous and very worried about going inside but they made me feel quite comfortable and very welcomed. Thank you Seguin Chevy, and thanks to Priscilla for helping me every step of the way.

Am
Review №29

I had the pleasure of working with Ro Reyes. He was kind, accommodating, professional and fun to work with! Ask for Ro when you’re ready to get your next vehicle at Seguin Chevrolet.

To
Review №30

It was a pleasure working with Priscilla and Ida. They were both pleasant and very professional.

Ru
Review №31

I am 56 years old and have purchased numerous vehicles throughout my life. My vehicle purchase experience at Sequin Chevrolet was by far the best. None of my past dealership experiences can remotely come close! The people at Sequin Chevrolet were all very friendly and professional. My sales person, Jesse Ponce, was amazing! I was never pressured in any way. There was no hounding or playing the game of going back and forth. The whole time I felt as I was conversing with a very good friend!

Ma
Review №32

Our Salesperson was Nathan Ochoa and he did a great job communicating everything step of the process. He was very patient and thankful that he called us back immediately and encouraged us to come in to show us the vehicle. Overall amazing experience and we walked out with exactly what we wanted. Thank you Nathan!!

Br
Review №33

My experience was fantastic, thanks to Syble Kline. She assisted me in ordering my new Tahoe several weeks ago and then stayed in constant communication with me through the entire process. Upon arrival of my new ride, Syble had everything prepared for me to finish out the process. Seguin Chevrolet and Syble have a new customer for life in me! Thank you!

Je
Review №34

This was my first time at Sequin Chevrolet. I had an amazing experience. Josie Serrano was very professional and went above and beyond to assist me. She very professional and knows her job to the t. I will continue going to purchase vehicles and will surely recommend Josie Serrano. Your amazing Josie Serrano.

Al
Review №35

Had transmission problems with our 2020 silverado so decided to trade it in for something bigger and more spacious. Wilson Lugo helped us so much finding the right vehicle and getting the right payments that we were comfortable with! We’re very happy with our purchase and they way we were treated! Wilson and the team understood exactly what we needed and they delivered! Thank you!

Ha
Review №36

Just bought a car at Seguin Chevy. Nate & Ochova was my car sales person he was very professional & patientKind.& Friendly.Iam very happy with my car thank u Nate Seguin Chevy and staff.

Je
Review №37

The service was AMAZING! Our sales representative Ms. Ida was a STAR! Ida was very sweet, kind, friendly, fast, and very professional. A true blessing to work with. Thank you to all the Chevrolet Team.

Ja
Review №38

Wilson Lugo is an awesome salesperson. He made my experience a easy process and helped me with any questions I had regarding what car I was looking into. I definitely recommend him.

Jo
Review №39

Syble Kline from Seguin Chevrolet has been my sales person for several years, she always goes above and beyond to please her customers. Its always a pleasure to stop in and see her even if Im not looking for a vehicle. She always has a smile, and a kind word for everyone. She truly is a blessing to the sales department at Seguin Chevrolet!

Mi
Review №40

Ricardo was awesome at assisting us. He assisted me to the fullest. He was knowledgeable, courteous and friendly. I’d definitely recommend asking for him if you’re looking to purchase or trade!

Te
Review №41

If you are in the market for a vehicle I would say that you need to go and check out this place, just to give a little background on my experience with them back in February me and my wife gave them a try and was very disappointed. With that being said Jenn Tejada reached out to us about two months ago and asked if we were still interested in getting a newer vehicle, we went into the dealership on Saturday 10/2/2021 and I must say that we were very impressed with the services that we received from our salesman Kordell DE Luna that went up and beyond our expectations and helped us get into a 2020 Nissan pathfinder with very low mileage and we felt like we were dealing with family more than a car dealership also I can not leave out Michael Crawford the finance manager who really took the time to make sure he explained everything about our new vehicle purchase so please go and give them a try you want be disappointed with the service they will provide

Ke
Review №42

Omar was very helpful and did a great job getting us in a new truck. Omar was very knowledgeable about all the features with the new truck and he helped us get everything set up.

Mi
Review №43

Service advisor Ray Everhart was great, Service department on the other hand, second time that they don’t know how to reset the oil change button on the car’s computer system. Based on this experience even though you give me free oil changes for life, very doubtful I’ll be back and one of the reasons I change my mind about buying a new car from Sybil. Not her fault but the service department past the service advisor really has a lot to be desired

Ro
Review №44

Arnold did a great job from the beginning to the end! Even went in on his day off to accommodate my schedule. Very impressed with the tour of the dealership and all the incentives that come with buying at Seguin Chevrolet. Great experience!

Ro
Review №45

The 30 minute drive to Seguin was really worth the trip. Our salesman Maurice Lane was very knowledgeable about the selection of trucks in stock. Test drove the truck and he pointed out the features of the truck. He kept in communications with us throughout the purchase/delivery process. After we picked it up, I had a question for him and he quickly helped me resolve my issue. Highly recommend Seguin Chevrolet and our salesman, Maurice Lane.

Ve
Review №46

Amazing! Syble definitely went above and beyond for us. My husband and I left very happy customers. First time buyers too ! She was with us through it all even when it was almost the end of the day for her. She stayed with us through it all ! Thank you very much for making my husbands year and helping us! Will forever recommend her and will for sure be back to purchase more with her !

Ja
Review №47

Great friendly service. Made recommendations that I needed without being pushy to buy. Even helped find the part for my antenna I needed as well.

Pa
Review №48

Very good experience. Our salesman Adam Wiatrek was very helpful. Enjoyed working with him. All the staff were great.

El
Review №49

The salesperson we had was awesome her name was Ida . We told her what wanted and she suggested let’s go look . Well to our surprise we saw the color of pick up we wanted but it was more than we wanted to spend. We went in side and sat down and then here comes Eddie he asked us if he could get to payment we wanted would we take it . He went back juggled some numbers and I’m happy to say we walked out with our truck. Ida and Eddie were great and awesome. Best people we have ever done business with at a car dealership.

Je
Review №50

Percilla was very helpful and did a great job. Thank You very much. Im very pleased with my purchase.

Lu
Review №51

I was in the market to buy a new truck talk to a salesman there and he never called me back. So I bought a truck from another dealer. Ordered a tire from them they never called back so I came to another dealer. Very poor service. Would not recommend to anyone.

Mi
Review №52

I visited the Service department to get my airbag recall resolved. The team was professional, timely, and made my visit the best Ive ever experienced. Savannah was very pleasant on the phone and greeted me with the same energy and courtesy when I arrived. Definitely a great experience all around.

Ma
Review №53

Thank you guys and gals at Seguin Chevrolet! Not only did you make our car buying experience fast and easy, we felt like family. Jeremy Sims and Priscilla Recio took great care of us and highly recommend you working with them! Above and beyond from start to finish! I have already told all my friends and family to go to Seguin Chevrolet for their next new or preowned vehicle! Thank you both for everything!!!!!!

Vi
Review №54

Jesse made my experience at Seguin Chevrolet seamless and got me into a brand new truck! Mike C. also made the experience much more comfortable and smooth when completing my paperwork! Would definitely recommend Seguin Chevrolet to anyone in the market for a new vehicle!

Vi
Review №55

5 stars for sales, 1 for service. I have been sitting here for 2 hours, had a 7 AM appointment and it is now 9:05- for an oil change and my car hasnt even been pulled to the shop. I spoke to the service manager and about 30 minutes he sent a service advisor to let me know that my car would be pulled in and it still hasnt. Will get my keys and take my business elsewhere. Update: asked for my keys and at that same moment my car was pulled in, Ruben the service advisor did seem to be sincere in his apology.

An
Review №56

I have purchased two vehicles from here already and both my experiences have been great!! Samantha Hood really helped me with what I was looking for. She worked with me and got me into two vehicles I love. They took care of me and I appreciate everybody there!!

Al
Review №57

I was so happy this time around when I left from sequin chevrolet with the new vehicle I wanted..people here were so nice the ladys in the reception area greet us with a smile and that made us feel welcomeThe finance manager was an awesome gentleman took time to explain exactly what and why we were signing for.And our sales lady Ms Sam Wood she was wonderful she really help me and we knew she was doing the best she could so I could get into the vehicle I need it .The experience this time was I say easy and less stressful .h Im so glad I came back this time and we were serve by Ms Sam Wood And the finance managerMr Michael Crawford both awesome people great job I recommend you to ask for them.

Gr
Review №58

My advice would be to make sure you complete any transaction you have with them before you walk out the door. I purchased a vehicle from them and it was very chaotic and unorganized. After many rounds of back and forth we finally came to an agreement and I sat there for an hour waiting on the paperwork to get signed. Finally they told me to come back the next day to complete the transaction but to put a $100 dollar hold on the vehicle in which they would refund after I sign the documents. Well I went back the next day and signed the paperwork but have yet to get the $100 back. I cant tell you how many times I have called and been told it was on the way, any minute now. Still nothing and it has been weeks. These guys are very, very shady. Be warned.

Ru
Review №59

I had a blast here at Seguin Chevrolet. Rosendo, Steph and the rest of his team know how to work well with each other and get you into something you are looking for. If not they can give you a goal to hit for the future. Looks like we found a new home for our future purchases. This dealership has changed a lot for the better after the new guy came in and is running it now. Ask for Ro. You will not be disappointed!

Ma
Review №60

If I could give this review more than 5 stars I would! We went in with a small family vehicle and came out with TWO bigger family vehicles!! 😱 Big shoutout to our salesman BLAKE MARTIN!! Who made all this happen along with some help of his peers. We didn’t make it easy but he got it all done! Thank you Blake!! Highly Recommend!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Al
Review №61

I like to say Ida our sales person was really nice person to work with and was able to get me out of my other vehicle. And Im really happy with my new truck. Thanks again Ida .

La
Review №62

My team was awesome. They worked well to get me the truck I wanted to fit my family needs, they addressed all my concerns, and they were NOT pushy. I hate that more then anything in sales people. AJ and Josie Serrano went over and beyond to make it a good car buying experience. And when it felt like it was taken too long, Josie made sure she communicated with us to let us know what was going on. I truly appreciated the care.

Li
Review №63

Ivan and Danny provided excellent Customer Service.. they made it a wonderful experience!!Ivan Perez personally delivered my truck on his day off, knowing I had no one to drive it back to my home, very accommodating!! I just enjoyed the whole experience.. and for the first time in 30 years I didn’t wait more than 4 hours for the whole process!!!

Mi
Review №64

Bought my new truck (new to me) from Seguin Chevrolet with the capable and kind hands of Maurice Lane. The place was a mad house, yet the experience was by far the best ever in purchasing a new vehicle.I highly recommend any one looking to go see Maurice at Seguin Chevrolet.

Ti
Review №65

Hands down the best customer service experience we have ever had. Huge thanks to Ricardo Lopez for all his help on our purchase. If you are in the market for a new/used car Seguin Chevrolet is where it is at! Awesome atmosphere and genuine employees. If I could give them 100 stars I definitely would!

Je
Review №66

Mr Diego Garcia the Sales Rep was very professional in handling our transition over into our new car, I will recommend him to those that are interested in buying a new vehicle. I thank Seguin Chevrolet for hiring people like this individual he made my day go smoothly.Thanks again Mr Diego Garcia

Re
Review №67

I had the best buying experience at Seguin Chevrolet! I drove all the way from the east side of Houston to purchase a car from here, and I dont regret it. Everyone was so friendly, and Ida made the experience super easy and quick. The whole process only took 3 hours, and they helped me get a great monthly payment, $100 less a month than my other car! I did not feel pressured to purchase extras I didnt want, and I left with a smile on my face. I definitely recommend this dealership!

Ti
Review №68

Ro Reyes was the best. He really was able to help me find the right vehicle for my budget. He was very knowledgeable about the products and services for each vehicle we looked at as well as the cars themselves. He really worked his magic and got us a great deal on our new 2021 Traverse. As we walked around the dealership we were met by kind and helpful staff members who gave us their cards and asked if we had questions. They too were friendly and knowledgeable. I will definitely be back for our next vehicle and will recommend Seguin Chevrolet to my family and friends.

Ju
Review №69

Super easy and great communication. They had exactly what I was looking for and did not pressure me about anything. Maurice Lane was very thorough, answered all questions, and explained everything well. He was personable, upbeat, and attentive. The place was clean and busy and I could see why they were so popular and successful.

Ni
Review №70

I recently purchased a 2021 Chevy Silverado Trail Boss from Seguin Chevrolet. Due to a joint sales effort from Jeremy, Alex, and Rosendo aka Ro, I had an enjoyable and pressure free experience. Ro went above and beyond to ensure that I left the dealership completely satisfied in my new truck. Based on my experience, I will definitely return here to purchase my next vehicle.

fe
Review №71

Exelent service, everyone was very kindJosie Serrano really helped us with what we were looking for she was also really kind to us.

Ma
Review №72

I was very pleased with my salesperson Wilson Lugo he was very helpful in finding exactly what I needed I highly recommend him Thank you again 😀

Sa
Review №73

Wilson Lugo was my car seller he is very helpful with everything and helps you get a car within hours .

Ca
Review №74

AJ worked his magic also the other finance guys did their part thank you guys and I will be recommending every person looking for a vehicle to yall

Ti
Review №75

I had a great experience here. My sales person was Ida Hofer, she was great. I went for one style of truck and ended up with a better truck for basically the same price! Ill definitely recommend!

Cr
Review №76

Friendly and great customer service at Seguin Chevrolet. Adam Wiatrek is a wonderful and will make sure your get exactly what you want. He helped customize the Tahoe we pre-order and kept us informed during the 8 week wait period for the vehicle to get in.Ask for him to help you purchase your new vehicle Seguin Chevrolet .

Al
Review №77

We had such a good experience with Donnie (and also the finance manager who I didnt catch his name). Donnie made everything very easy to understand and was in constant communication to make sure we were able to purchase the exact truck we wanted for a great price. He was very professional and I wouldnt hesitate to purchase another vehicle from Sequin Chevrolet because of his great service.

Re
Review №78

Omar Noor helped out alot thank you so much

Ch
Review №79

I purchased a vehicle and very thing was good. I took my daughter to the dealership and she purchased a vehicle. I put a $1000 deposit down to hold the vehicle. The $1000 was never applied to the sale and I am trying to get my $1000 refunded. No one seems to be interested in talking with me about this. I have been told several times I would be called back and no one has called me back. I have left multiple voice mails and no one has returned my calls. I have been trying to get my money back for several weeks now.

Li
Review №80

Adam W was our sales person. He was outstanding! He showed us around and accommodated our needs. We were looking for a Silverado for my husband, he sold us from the get go. He explained every gadget in that vehicle, Took us for a test ride, and was sincere and compassionate with us. He understood our needs and did his very best to try and fulfill them. The drive to Seguin was a bit of a hassle with construction on the highway, but it was definitely worth our while. I want to express my gratitude for him wearing his mask the whole time he was with us! He is definitely a Shining Star!

Ra
Review №81

Rated 5 stars, the service provided by David the technician was excellent.Chuck the service Mgr. Also took great care of me.

Je
Review №82

Josie was amazing!! She helped get us what we wanted! Bryan and Ana we also amazing! We will come back for our next purchase!! Love Seguin Chevy

Ru
Review №83

I’m so glad I went to Seguin Chevrolet! Rosendo Reyes was an amazing car sales men! Kept me happy the whole time I was there. I told him the car I wanted and he said he would do everything he could to make sure I got what I wanted! Boom, I drove away in my Brand new 2021 Chevrolet Silverado! The whole process was amazing and my favorite part was the video at the end! Made me feel like I was part of the Seguin Chevrolet family!!! Again, Rosendo Reyes thank you SO much for taking care of me!

Ma
Review №84

Such terrible customer service, my vehicle has been in the shop for almost 2months+, one time we called they stated they were working on the vehicle, second time, the part we needed was “back ordered”, third time they stated that nobody ever ordered the part. every time I call to get assistance they “stated” that the they took care of it when in fact they’re did nothing. everyone here is either “sick” every other day or not in the office. customer service here is so terrible, never bringing my vehicle here again to the service department.

Da
Review №85

I bought a truck from Priscilla at Seguin Chevrolet. We met on the phone a few weeks ago and she kept me informed on inventory until i finally found “The One.” Thank you Priscilla and everyone at Seguin Chevrolet.

Pr
Review №86

Sam was awesome, she really made me feel welcome and made sure I was happy with the vehicle I wanted. It’s was truly a fun two days, choosing a car and the length of the wait was okay because Sam made sure I was always informed of what was going on, and the music was a plus. I would highly recommend her to my family & friends. Thank you so much Sam

Mi
Review №87

Just bought a new 2021 Tahoe. Our sales rep Gabriel Vega was awesome and made the process extremely easy and I was given a great deal on my trade. I live in Georgetown but Seguin was the only dealership around that had the Tahoe my wife wanted and it was more than worth the drive!

BA
Review №88

If you are looking to buy a car, do not hesitate to request the experience and patience of Priscilla Recio; she work very hard throughout the entire process of buying my first car, I am very grateful for your commitment and loyalty. Shawn Wright, excellent person, treated me with a lot of respect and kindness. Love this dynamic duo do not hesitate to buy your next car with them.Seguin Chevrolet cuenta con personas que hablan español y podrán ayudarte de manera segura en el proceso de compra si estás pensando adquirir el auto de tus sueños.

Pa
Review №89

My experience with Sybil at Seguin Chevrolet whats wonderful she answered all my questions it didnt stop until she made sure I had a car Im so thankful you all need to give her a raise she deserves it thank you all

An
Review №90

Ro went above and beyond to make our buying experience as stress free as possible.

An
Review №91

The customer service here is by far the worst. They had our suv for over a month. We brought it in and it needed a transmission after a month o fa them having it they told us hey we replaced the transmission but we broke off all the bolts to your catalytic converters so you will need new ones at the customer expense. They told me that the catalytic converters were rusted out and not repairable. So I come in to see what they are taking about and come to find out they just didn’t want to put in the work to drill out the studs and put new bolts they wanted to charge me for all new parts!

Ap
Review №92

Seguin Chevrolet is awesome! Priscilla and Lavon are great sales reps. It was a long processes but because of them fighting for me I was able to drive off the lot with a new car!!! Definitely recommending them to my friends and family. If your in the market for a new vehicle stop by and ask for Priscilla or Lavon, they will make the dream happen. Thank you Priscilla and Lavon for being there every step of the way!!!

Sc
Review №93

❣️ #ScarlettSuggests ... visit Seguin Chevrolet!🌟 I was on a road trip driving from Vegas to Florida and the oil change indicator on my new Tahoe came on while I was driving through San Antonio. I decided to stay the night in lovely Seguin. I called this dealership at 7am to see if I could get in, and the service manager was polite and got me in. He set expectations that the wait might be long but to my surprise, I was back on the road in no time.🌟 Exemplary customer service by Icesis!!

jc
Review №94

Adam Wiatrek was great to work with through the whole experience. I would recommend Seguin Chevy based solely on our experience with Adam. Great job.

Je
Review №95

My experience was great from beginning to end Sam Hood is awesome and very knowledgeable..

Ma
Review №96

My experience was great. Honest and very helpful.

Am
Review №97

Adam Waitrek was great. He let us drive a couple cars then spent hours working on the paperwork for the one we wanted when at the last minute we changed our minds. He rolled with it and found exactly what we wanted and we love it! The finance department got us exactly where we wanted to be with our payment. From beginning to end the service was attentive and helpful.

Pa
Review №98

Tv ad.....Cute outfit except for that hat.🤨

Vi
Review №99

I will say I just had a great call experience with the receptionist Amanda. Let me leave 5 stars and utilize my time to say she was ever so helpful, and answered all my questions. Not only was she patient she went out of her way to find the answers I needed that had been pending in regards to a recent purchase. She even took my information and called me back with exactly what I wanted. This is what Excellent Customer Service looks and sounds like. Actions speak louder than words, but when your in another city and all you have is the call it means the world to get assistance you need. Thank you Amanda!!!Great service deserves great feedback. May you be blessed 10gold for your kindness and concern. Thank you Lord for people who take their time to listen and assist!

Tr
Review №100

Buyer Beware! I purchased a used 2016 Jeep Wrangler from Seguin. I drove off the lot with a faulty tire sensor that I was told would be fixed before I left the dealership. I noticed the power steering going out during my first week of driving and informed my salesman. I didnt hear from service until a week later when I called the sales manager, I then heard from service that day. However I was continually pushed back due to lack of an available loaner vehicle. After two weeks of this I was informed I dont qualify for a loaner. I also discovered that the speedometer was almost 10mph off thanks to the officer who pulled me over and gave me a ticket for speeding even though I had the cruise control set. Fast forward one week and I no longer have a running vehicle due to the oil pump failing causing the engine to cease up. When I informed the dealership that the vehicle needs a new engine I was told, after two days of waiting, that they are offering no assistance. Perhaps they never intended to fix it and simply wanted to keep me waiting until I was outside the Consumer Rights Act 2015s suggested 30 day window? Without a doubt I would not recommend this dealership to anyone.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:509 W I H 10, Seguin, TX 78155, United States
  • Site:https://seguinchevrolet.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website
  • Phone:+1 830-303-4381
Categories
  • Auto parts store
  • Chevrolet dealer
  • Auto repair shop
  • Car dealer
  • Car finance and loan company
  • Car service
  • Tire shop
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations