user
R & R Auto Truck Repair
3165 Twin View Blvd, Shasta Lake, CA 96019, United States
Appearance
R & R Auto Truck Repair
Comments
Be
Review №1

R&R was highly recommended to us and we were not disappointed! Not only were they extremely quick but inexpensive too!I thought for sure Id be dropping $1000s on my car... But I only had to pay $245!Thanks guys!We will definitely not only use you again, but also recommend you to others!

Wi
Review №2

They were very professional and polite. Explained everything that needed to be done and why. Was done in a timely manner. I am back in the road and my car runs great. Will definitely recommend to others . Money well spent

Cy
Review №3

Highly recommend, we called at 3pm on a Friday and not only did they take us in, they picked up the part for us and got us back on the road within an hour. All the employees were extremely nice and helpful. Can’t thank you guys enough.

Jo
Review №4

So one of the Rs is Rick. This guy is hands down the most knowable RV shop available locally.He knows your RV, from the chassis on up. Plus they really care that you stay on the road...not in his shop!Happy to have discovered R&RJoe

CO
Review №5

Great people. Very professional and kind. Went above and beyond our expectations to accommodate us fitting us in for a diagnosis to getting parts and repairs done the same day and back on our way. Outstanding R&R. Highly recommend! Thanks again!

Je
Review №6

These guys are awesome! Rick helped me out big time by squeezing my Class C RV in for an oil change same-day. Excellent customer service, Ill definitely be coming here again.

Al
Review №7

It’s really simple fr 30plus years r and r automotive has a promise I pay in good funds ie: check/ cash and they take care of my vehicle I have yet to not be happy with the final outcome are they cheap nope are they alwYs up on every school to keep my rigs working yup for those who have a hard time let’s be simple I didn’t pay 80000 $ for my dodge so I could walk home in the rain R&r makes sure my rig gets me home simple enough

Em
Review №8

I went there on a whelm and I am so happy I did. My AC took a dump and they got me in right away. Thank you R&R for doing a great job.

Na
Review №9

I rarely write reviews, but after the continuous outstanding work they have done on my vehicle, I feel I definitely should. I have a 99 chevy tahoe 4x4, and it has been in for work multiple times because of previous owner neglect. (Definitely cheaper to repair than buy new! Lol) ....From an almost completely rebuilt rear end, to air conditioning, to extremely overdue maintenance, to Basically an all new braking system, to my most recent visit which was an all new front end with power steering pump and windshield washer pump. (There was a lot more work done, but for sake of not writing a book of a review, Im keeping it short-ish). They have operated on my vehicle a lot of times, and every time I bring my tahoe in for surgery, its a success! You definitely get great results at R&R Auto! Thank you Rick and Paul for great customer service and communication, and for doing an outstanding job on my vehicle!

Do
Review №10

We were on our way from Gold Beach Oregon in our RV to a family camping trip in Nevada desert. We were to hook-up with family by Friday. R&R listen to our plight took it to heart said they would get us out by the next morning but that we could stay in our rv safe in their locked yard & could provide us with power. They were able to secure the parts Rick went work immediately showed us the problem and what he needed to do. Rick and Adam worked together and got us back on the road that afternoon. A+++

Bi
Review №11

It was a great experience thank you

ja
Review №12

Great service, professional staff. Appointment reminders and they call to see if everything is good.

Ma
Review №13

Weve been going to Rick for over 20 years but we lost him for awhile after we bought a new vehicle and he moved. We were thrilled to find him again. Great mechanic! Honest and Reasonable. Two qualities that are hard to find together in that business. The A/C is working again as strong as when it was new. I highly recommend this shop.

Ya
Review №14

Just would like everyone to know that we had a break problem on our motorhome while traveling over the Siskiyous. We were near Yreka California and called at least 10 different mechanics and shops in the area and no one could help. After contacting a shop in lake Shasta city we were referred to this shop and the owner said he would not leave us hanging as long as we could get there. We got the brake problem resolved good enough to drive 80 miles to the shop which he graciously let us stay in the yard overnight and plugged in our motorhome. The next day they jumped on it and got it fixed by one in the afternoon and we were on the road. I cannot say enough about the owner and the mechanics at the shop they were all really great people and stood tall when it had to happen. My thanks again to R&R auto and truck repair. And an special thanks to Paul.

Me
Review №15

We were attempting to move across the country when my truck started losing power outside Redding, CA. Rick, Paul and Christopher went above and beyond to try and diagnose the issue. After making the essential repairs, I left and my truck was still having power issues so I went back. They figured out that my exhaust was clogged up. Christopher spent the entire afternoon diagnosing and testing different things. Paul made phone calls to other mechanics and even a car salesman because I wasnt sure how much more money I wanted to spend on repairs. They got me back on the road and I appreciate all of their professionalism, information and kindness!

Br
Review №16

My neighbor brought his car here and I am absolutely shocked at the service and the end result of the job, the short of it is now the vehicle is a gross polluter and gets about 100 miles per tank and it cost over a grand cash money, beware

Mi
Review №17

They replaced it fuel system injectors everything after my silverado blew the fuel pump. They did an amazing job, very very honest. Great planning and diagnostics.They quoted is and we agreed, but when we picked up the truck, wow it was far less.They let me store my trailer while the repair, got me s to truck. It was first class.Im telling everyone.Thank you to Rick Chris and Paul.Unbelievable.

Ja
Review №18

Rick and his crew are the best deal in town! Rick will bend over backwards in customer service and give you a great price to boot. He works on all my cars new and old, as I trust him. A lot of mechanics get a bad rap for their business practices, but R&R shatters all of those preconceived ideas as they provide great prices, good customer service, and they can be trusted. If you have car issues large and small R&R is the place to go!

Ha
Review №19

The guys at R and R truly are the most honest and kind mechanics I’ve met. My vw bus broke down in the area and what I thought was a fuel pump issue turned out to be something else. They unfortunately didn’t have the proper diagnostic equipment for such an old vehicle to determine exactly what was wrong, but they did everything in their power to direct me towards another shop that would. They then called me the next day to make sure I was okay. Really great people!!

Tr
Review №20

These folks are the kindest & completely understanding.

Ma
Review №21

My buddy and I were in need of an oil change in our RV’s and needed it ASAP. They got us in the next morning and took care of us quickly and efficiently. I expected an expedited charge to do it, but he charged us normal price. As a business owner myself, it takes a lot to impress and satisfy me and they did it top notch!

Ji
Review №22

I got my rig in on short notice. very helpful easy to talk to. Thank You.

Ka
Review №23

Best service ever, friendly and professional!

Ta
Review №24

Very honest and reliable. More than satisfied with service. Very friendly as well. Will return if further work needs to be done

Da
Review №25

We’ve been using Rick for many years for our personal, recreational and business vehicles. His vast knowledge of auto, trucks and RVs is impressive, but even more importantly is his emphasis on service and transparency. He always ensures that his customers are informed of what repairs are required, the cost and time required. After the work is done, he shows you what was done to the vehicle and the parts that were replaced. It’s reassuring to know that you have someone you trust taking care of your vehicle, so much so now my three grown kids now take their cars to him as well!

Rh
Review №26

They were awesome and very professional

Ta
Review №27

Very kind staff great work

Fe
Review №28

We was in the area for work and the clutch of our work truck went totally out on a Tuesday or Wednesday. They had it running better than before by Friday for us to head back home to Sacramento. Excellent and fast service!!

Am
Review №29

Paul was honesty and transparent. He went the extra mile to find out all the ailments of my truck. Now the truck works great.

Br
Review №30

Even though Rick and Mishael were out of town, Paul and the boys took care of my little truck in a courteous and professional manner (as usual). I have been using R & R Auto Truck Repair for 25 years, since the Deschutes Road in Bella Vista days, and they have my unequivocal recommendation.

Jb
Review №31

I brought my new/used vehicle in because I was told it needed a new solenoid. Rick said I needed a new transmission. 2100.00 later I got my car back. Died on the freeway the next day. Another 650.00 later I just picked up my vehicle and noticed a fat chip missing from my windshield. Because I didnt see it until I got home I cant prove it and of course they deny it happening in their care. My opinion is that they prey on folks who dont know about cars and juice them for all their worth. Be careful.

An
Review №32

We truly appreciate Rick & the guys at R & R Auto. You won’t find a more honest bunch. I’ve neglected one of our work vehicles for 2 1/2 years, other then oil changes we haven’t had it serviced because of how busy we are. I got ahold of Rick & he set us up & did a complete service & even changed the back brakes & rotors, all of this in one day so it didn’t hurt our schedule! There’s nothing like being able to stop without the heavy pulsing 😁. We will be bringing all of our work vehicles & personel ones as well to R & R Auto from here on out. Scotty Dyer -Living Stone Electric

Ch
Review №33

Up front and honest. Were able to used parts that I supplied (was surprised, normally shops will not do that). Fair price and was very fast with their service. Would recommend!

Ch
Review №34

Best shop in town! No job is too big!Rick is hands down the of the best shop owner I have ever dealt with!From customer service to making sure the work done fits your price range there is no one better!

To
Review №35

Above and beyond customer service

Da
Review №36

Took my work truck thereon a thursday after lunch. Waterpump went out and before noon the following day or was read . Quality, friendly fast service and a great price is exactly what I got. Thank you for the great experience

Ri
Review №37

More than happy with the service!! I appreciate it and will b coming back

Al
Review №38

Repairs completed as scheduled, under estimate, did not complete anticipated repairs that were determined not necessary at this time.High integrity team and very professional.

Pa
Review №39

I bought a used motorhome that had a problem light coming on. I have a HUM device that indicated the problem was with the fuel-to-air ratio. The mechanics at R&R found the issue which turned out to be from a hose part that had holes eaten through it by animals. The motorhome had been sitting for quite awhile in the previous owner’s driveway. That was the fix I needed. The engine ran like a top after this and I was pleased with the price as well.

Je
Review №40

They made us top priority. Our fuel pump went out on the way to Grandmas 95th birthday, and two guys spent 9 hours (from open to slightly past closing), with a third guy intermittently helping, to get it fixed. Our RV was not designed to reach it. Thank you guys so much for making it a priority to get us out same day!

re
Review №41

I had the best experience..i called them last minute, explained my situation. As busy as they were, Rick took me in and had my truck fixed in one day total.. he was very pleasant, explains what he fixes to the detail and all the rest of the staff is very pleasant as well.. not to mention the unbeatable prices! I libe out of town, but i would gladly drive 3 and a half hours back up here to have him work on my truck again!! Dont go to anyone else in town!

Ry
Review №42

R&R was very responsive, got the car in at my preferred time and made a quick fix of the stuck window at very reasonable cost. I had to pick up the car on my lunch break and Paul dropped everything, including his delicious looking burrito to get me out the door quickly.

B
Review №43

RV issues in our West trip and I was referred to Rick by another local mechanic. Same day fixed us up. They were helpful, friendly, and seriously great work for a family which was looking for a cool ride. They were awesome and we were in and out same day. Really saved our vacation. Id love a local mechanic as good as this.

Ca
Review №44

Rick and his staff are simply the best! Professional and timely. Super nice people. I would HIGHLY recommend this shop to everyone and anyone I know. Thanks for all your help guys!

Do
Review №45

We are traveling around the western part of the US when our motorhome developed engine issues. I contacted the local medium duty Ford dealer and they wouldnt give me the time of day. I was referred to Rick by an RV repair shop near our campground. He asked that we come by in an hour, that he had a job to finish up. 4 Hours after our initial call we were back at the camp site relaxing. The engine runs great and we will need it as we will be climbing some mountains on our way to Eugene, OR. I would highly recommend Rick and his staff.

Re
Review №46

I can’t say enough about the excellent customer service we received today. Battery in store car needed replacing. Owner not only came to us and jump started the car, then drove it to get battery installed and brought it back. They have earned our automotive needs from this point on!

Ca
Review №47

Rick is fantastic. While on vacation from Utah I brought my Honda Ridgeline in due to a noise in the driveline or wheel assembly. He made the time to help me out and inspect the vehicle to ensure I could safely get back Utah safety. You cant ask for anything more than an honest and concerned mechanic to maintain your vehicle.

Gl
Review №48

I have been taking my vehicles to Rick for 25 years. He is honest, extremely competent and always fair. I recommend him to all my friends and family. As far as Im concerned, he is the best there is for automotive repair in the Redding area.

Gr
Review №49

Rick is Awesome! He goes above and beyond, always checks back after any work done to make sure things are still going smooth, and is always efficient. My go-to for any mechanical issues!

J
Review №50

If you ever need any help with your car, take it here! Rick is so friendly and knowledgable. He is always fair with pricing and takes the time to explain and help you understand the big picture of what the problem is. He has fixed my car on multiple occasions and never tries to convince me to fix a bunch of extra things that dont need fixed. I would highly recommend R & R Auto.

GB
Review №51

These guys really helped me out. Needed an alternator for my RV. I was headed north on I-5 just 2 hours later. Thank you thank you very much!

Ru
Review №52

So i broke down . I had to leave the rig in redding and travel home to medfordI called Rick and he went and picked it up and brought back to his shopFrom there he was able to diagnose and advise . Very honest it is exactly how i run my shop !!

Ma
Review №53

Rick was amazing! Our RV broke down just outside Redding on our drive down from Washington to Southern California. They were the only repair shop that would see us right before memorial day weekend. Had us back on the road the next day. Rick even let us set up the RV in his lot for the night so we didnt have to get a hotel. Would highly recommend to anyone who needs repairs!

Ji
Review №54

Like everything about R & R AUTO REPAIR. Finally found a AUTO REPAIR in Redding thats a 5 star.

sh
Review №55

I love these people ! They just totally take care of every need you have . If you have questions, they take the time to answer and explain. They walk in honor and integrity. I highly recommend them❤️.

Ca
Review №56

Excellent customer service. Knowledgeable & reliable. Ill be a customer for life! Thank you Rick.

Ch
Review №57

Super friendly and very honest. They always educate you and show you what exactly is going on with your car. Highly recommend!

Mi
Review №58

R and R is the most trusting and honest repair shop in Redding. They are very knowledgeable in what they do and are very reasonable. I would recommend them to everyone.

La
Review №59

Perfect service as always

Co
Review №60

Great staff! Great services! Gives me a great deal of happiness to recommend this business. Thanks

Ci
Review №61

Excellent service. We were traveling to Oregon when we broke down in a motorhome. They had us back on the road in less then 24hrs. Everyone there was very helpful!

Al
Review №62

My wife and I got stranded in Redding while on a roadtrip due to a fuel pump failing. Ricks team helped me immediately, got the right part at a fair price and got us back on the road. Highly recommend.

Pa
Review №63

Great service...was able to get my truck back to me same day. My only vehicle so very much appreciated they could get it one in one day.

Mi
Review №64

They are extremely helpful and informative. they dont try to sell you work that you dont need. They do quality work in a timely manner.

Da
Review №65

Rick is such a great mechanic!!! Very honest and stands by his estimates even if he underestimated his time!!! We wouldn’t take our vehicles anywhere else.

Jo
Review №66

I had been there with my Chevy Colorado, I liked the shop and Rick enough to send my fathers Subaru to them.Im happy, he is happy..Rick runs a good place

Mi
Review №67

Got the truck back on the road quickly which is exactly what we needed.Thank you

Ja
Review №68

I took my 1968 El Camino SS into R&R to have a few issues looked at and fixed. They fixed everything I was concerned about. And even found a blown fuse I didnt know about and threw it in for free! Friendly environment and honest service. Thanks Rick and the crew at R&R

ga
Review №69

Quick and trustworthy work. Very clean shop as well

Be
Review №70

Will work on vehicles no one else can. Also great restorers!!!

Su
Review №71

Rick has always been efficient, precise and doesnt take advantage of people who have no knowledge of car repair. If I could give more than five stars, I would.

Ar
Review №72

Professional service, fair prices and quick turnaround.

De
Review №73

Always a flawless experience!

Gr
Review №74

They always do it right!!! exceptional care! thanks Rick and Paul.

bi
Review №75

As usual top notch service from Rick and the shop.

Ch
Review №76

Ive beening going to RnR for over 2 years now and theyre service and work is highly recommended. Ive tried other auto shops in the area and they treat you like another number. Go to RnR for auto repair if you want it done right the first time.

kr
Review №77

Put in clutch wrong 3 times in a Honda import. Treated us like we did him wrong...when he ordered the part wrong 3 times. He had to refund us and still had to take it to an import specialist. Will never go back again. Should have just said he didnt do imports...not drag it on 2 wks then get mad at us like we scammed him. Ps..its under my husbands name.

El
Review №78

The shop is clean. They answer the phone promptly and answered all my questions. Pick up time was pushed a little beyond promise time but not a big deal.

De
Review №79

Great service and got my vehicle in and out in the same day for a thermostat replacement that happened that morning on my way to work. Couldn’t beat the price for everything and very very pleased, will be going back to R&R Auto for any further issues with any of my vehicles

Cr
Review №80

Quick and quality service this is a great shop has kept all my vehicles running great thanks

Ka
Review №81

Explains things...wonderful service...most important I trust these mechanics!

Sc
Review №82

*ATTENTION* ACTUAL CUSTOMER REVIEW! If I could attach pictures to this it review it would show extreme and possibly dangerous negligence from R&R! They will tell you we need to take the part off to get an estimate on cost theyre system isnt jiving with the part number ON THE PART Then they will cowardly three hours later have some woman call your wife and say your car is done Didnt get an estimate and never gave permission to work on our car!!! Driving home from R&R my radiator hose and Air intake hose comes off and Im stuck on the road with a possible blown engine! On my part Further actions are inplace and they need to be exposed !

Mi
Review №83

I always get great timely service at a fair price at R&R auto.

Jo
Review №84

Great service and very trustworthy. Two things that you cant put a price on!

Pe
Review №85

PAUL was very rude poor customer service on the phone.

Mi
Review №86

By far the best on the road Service we have ever experienced. Had a brake issue with our Freightliner chassis Motorhome heading south when we went to R&R after reading the reviews here. I chose his shop over the Freightliner service center in Redding. Glad I did. Rick and Michelle got us right in. Rick found the problem, solved it. Cleaned and adjusted the front brakes, and we were on the road again in an hour! The charge was most certainly reasonable. The location was also a plus. A very short easy drive off I-5 and good access. Thanks R&R Truck and auto repair.

Ja
Review №87

Impressed with the professionalism, honesty and quality provided by Rick and his shop.

Ty
Review №88

Great mechanics and great prices, always open and always reliable.

Jo
Review №89

#1 Honest!!! #2 Affordable!! #3 Fast!

Mi
Review №90

They worked hard to replace a fuel pump on my Workhorse RV. However it lasted a whole 7 months. Now back for another.

Ti
Review №91

Great work at a great price!

Ed
Review №92

I took off one star because you would think even though I brought the part and paid over 200 to have it installed that they would have at least cleaned the windows where they grabbed the door.

Sa
Review №93

Very friendly great service

sa
Review №94

Ok

Ki
Review №95

Wonderful service

Do
Review №96

Great

Du
Review №97

Exceptional!

Information
71 Photos
97 Comments
4.8 Rating
  • Address:3165 Twin View Blvd, Shasta Lake, CA 96019, United States
  • Site:http://randrautotruck.com/
  • Phone:+1 530-768-1050
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Diagnostic center
  • Engine rebuilding service
  • Mechanic
  • Oil change service
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations