Jim at Cottman transmission was very professional and honest with me about the work needed done for my truck. He kept me updated throughout the process. They worked quickly and I had my truck back a lot sooner than expected. 100% can recommend the guys at the Shawnee Cottman transmission for transmission repair or other maintenance you might need.

It is one of the best and most honest automotive mechanical shops that I have ever used. I have used them for other things besides transmission work in the always do fantastic work at great prices. I have used them for almost 25 years.

Poor service especially jim. If i could rate 0 i would. DO NOT RECOMMEND THIS SHOP

4200 dallors later and my stuff still dont run right but he tells me its my fault

I paid $3000 for a new transmission, the work took extra time due to another customer bringing their warranty vehicle in and those take first priority. Not a big deal there, totally understandable. However, when my car is done, AS IM DRIVING OFF THE LOT there are immediate issues that did not even occur beforehand, but I was told that the employee drove my car for a quite some time so it should’ve been fine. I have TWICE now at this point had different issues than before (one of the issues being all the transmission fluid completely leaking out of my car) . When I attempted to get my car back in under warranty, I was told to call back next week due to employees being out sick. While I understand this, it’s pretty infuriating that MY work was put on hold for someone else’s warranty, yet mine isn’t treated as a priority. All in all, for the ridiculous money I paid I have not gotten the service to match that. Do not recommend.

Took care of the problem...and now Im driving again!!!

They where wonderful and answered any questions I had and very professional and helped us as much as he could with the tight situation we are in. Thank you so much for fixing my van.

Not Jo (my wife), but Bob: I just picked up my 20 year old Expeditionfrom Jim @ Cottman after a front brake replacement. I found ShawneeCottman after I moved back to Johnson County eleven years ago andspent a couple of years and a lot of money in unreasonable repair costsby several other repair shops, trying to find someone I could trust and rely on for repair maintenance for our two vehicles...which always includedthis old, reliable one that I now only need to pull my travel trailer 3 timesa year. Jim @ Cottman earned, and has competently and professionally retained my my complete confidence in what he does and recommends.I appreciate all your past and future help, Jim.

Dont know why but my fiancés name came up on the review form. Regardless Im Jim Myers and suffice to say that the Jim at Cottman Transmission in Shawnee is beyond superb when it comes to overall service and especially attitude! He is extremely sensitive to customerrequests and his team simply do a superior job. Every year he handles my transmission warranty with absolutely no hassle and is a true example of the expression the customer is always right!

These guys are the best in town! This is a repair shop you can trust and have confidence that youre getting an honest assessment of any work you need at a great price. You wont find a better place around.

Way over priced

We came in with a concern about my sons car and he needed it for college, they worked hard and got it finished just in time. They kept me informed of the good and the bad news. Nobody wants to get a slew of transmission parts, but when you need them honest, professional, caring, and competent people like this are who you need. They have been in Shawnee for over 30 years! I will take my next transmission service their way and prevent what happened to my kids car. Thanks Jim and team.

Got my transmission fluid maintenance done. They did a great job and didn’t break the bank

My sons Volvo would not move, and making a god awful sound when put into 1st gear. I knew it was a transmission issue. Jim diagnosed the vehicle, and it was NOT a transmission issue. It was the front rack and pinion saving my hundreds. Thanks JIm for a job well done!!

Jim is fast, honest, and very reasonable. He keeps you informed as work is being done. Fast turn around on repairs. Highly recommend! Amazing man and crew at Cottman!

I have recommended Jim and his crew to my friends and family for years. Today, they showed me again why they are the best. They knocked out a pretty complex job on my Jeeps transmission in a day. They saved me a LOT of money. Jim took the time to sit down with me and explain the problem, as well as what needed to be done. When you go there, youll notice they are extremely busy. There is a reason for that!

Cottman Transmission recently did a front wheel hub replacement for me and I was very pleased and satisfied with the work. Also they correctly identified the problem when other shops told me it was something else. Also I would recommend them to my friends and family because of the customer service. I will come back again

Knowledgeable person on the phone and was honest and straight with me. Didnt have the vehicle fixed so cant speak to their repair services.

My bride and I were traveling through Kansas with the transmission on my Ford F350 broke down. Luckily we were only a block from Cottmans transmission. The got us right in began repairs immediately. They even made arrangements to tow my trailer into their lot for safekeeping. When my bride and I decided to return to Michigan for the Memorial Day holiday, we discovered that there were no vehicles available for rent. The manager called a friend of his at Enterprise Rentals and got us a vehicle. It turned out we could not rent one because we only had debit cards. The manager put the rental on his personal credit card so we could be on our way. With the repairs took an additional day, they put us up in the hotel at their expense. The repairs were done expertly. We could not have been treated better if we were family.

They rebuilt my transmission and it works great but it now has scratches on the back door and a squeak while its moving which is bearing on the drive shaft. Neither of which were there before I dropped it off. Overall work they did on the transmission is great tho.

*****If you are considering a civil suit against Cottman (there are many), please contact me. I helped the last person who sued them (2015 small claims court) by offering to speak as a witness against Cottman in court and speak of their practices, Id be happy to help you for free too*****Brought my elderly mothers 2005 Ford Taurus with 74k miles on it to the Shawnee, Kansas Cottman Transmission in December 2013. We were quoted about $2300 for a transmission rebuild with a one year warranty. Took nearly a month to complete the repairs before we got the car back. As soon as we picked it up, it was obvious it was still in need of repair as it wouldnt shift past 1st gear, meaning it wouldnt go more than about 15 mph. Took it back, this time it took about 6 weeks to repair the car before we got it back. Picked up the car, again something was wrong, took it back, waited 6-8 weeks until it was ready. REPEAT again and again and again. This guy has excuses coming out his butt and is incapable of giving someone a truthful answer or even a semi-plausible straight answer. Sure enough, it wasnt until December of 2014, literally a year after we first brought it to Cottman Transmission in Shawnee, Kansas that we got it back and actually drove the car for a couple weeks. It was the first time we had the car back for more than a week since first taking it there. Guess what happened? In January of 2015, the transmission went out again. I called Cottman Transmission and the owner told me that I was out of warranty, even though the car was never actually repaired. He blamed his staff, claiming the technician who worked on my car was on drugs and he had to fire him. He would also call up while the car was back in his shop claiming it needed another part, not covered by warranty and expensive of course. I got suspicious when he did this the third time and had the car towed to a shop nearby who told me the only thing wrong with the car was the transmission, not the extra parts that Cottman claimed was wrong. I called him out on this and he got defensive, blaming his technician for the deceit. We immediately sold the car, taking a significant loss due to letting the new owners know it had a bad transmission. Cottman screwed over an elderly woman and a disabled veteran. Look online at Cottmans civil court cases online, as they have been sued multiple times in small claims court over shoddy work and ripoff repair jobs like the $$$ they stole from me. You will fare better if you take your car to a three year old, at least he will try to fix your car.

Jim provided great customer service and fixed my truck the first time! Great workmanship on the repair. I highly recommend Cottman of Shawnee to everyone! Thanks Jim!

Jim at Cottman was very rude and unprofessional to say the least. I paid over $4000 over the phone before my car was ready. He told me that he put a lot of money into the car and he didnt want his checks to bounce. Honestly, it was not my problem, poor business model in my opinion, but I paid him in good faith hoping to get my transmission fixed. I was told by Jim that my car will be ready the next day.So the next day, I arrange a ride and get off work early in order to pick my car up.When I arrive, I was told by Jim that it was not ready and wont be ready until early afternoon the following day. A simple phone call would have been appreciated in that time. Instead I get dropped off at his shop with no way to leave now. Had to Uber home. I come back the next day a little annoyed that Im there again but he gives me the keys to my car and then hops in his car and drives off.Long story short, I ended up driving off their lot with a broken transmission STILL, and a nail and washer embedded in my tire. Had to drop the car back off the next day. That was June 7th. Its now June 28th and he finally has fixed the transmission... again... So he says at least. He has denied any wrongdoing in this, even to the point of yelling at a customer over the phone regarding the tire. Yikes. Dont even want to waste my time taking this further in terms of legal ramifications, not worth my time or energy.Let this be a warning to everybody.. PLEASE PLEASE PLEASE take your business elsewhere. Unfortunately I have to still deal with him and this company due to my car being under their warranty since he did a poor job at fixing the transmission in the first place!

Jim at cottman is a stand up guy! Brought my truck in because transmission lost reverse and some gears. Jim quoted me and after it was completed it was even less that the quote. Gotta love that. Thanks for getting me back on the road.

Cottman Transmission had to rebuild the transmission in my wifes 2008 Buick Enclave. Jim and his crew were great to work with (if having your transmission rebuilt can be classified as a great experience). He explained everything that needed done, the reason for the failure and even tried to push the repair through warranty (which it unfortunately was a few months past, thanks GM for the help). What was really important was the fact that we got the vehicle back within a short amount of time and my wife was back on the road running the three kids all over the place in no time. Thanks Jim and the boys in the back for all your hard work and dedication to my familys vehicle. I will be sure to pass your name along.

I highly recommend takeing your vehicle here. Great work for a great price.

Very unprofessional. I took my car in, they told me that their quotes were dead on. Quoted me $2,000. Didnt tell me that it was going to be more expensive and got a bill for $3,800. Didnt even fix the problem. It was in and out of the shop. I wrote them a bad review after dealing with them for a year and a half, and then when they found out it was me, they kept my car in the shop for 2 months without fixing the problem, again. On top of it all, I got my car back without my $1,000 subwoofer system. Jim completely ripped me off.

It wont let me give zero stars, otherwise I would. Went in for a transmission filter change. No problems, just preventative maintenance. Picked up my car with a transmission warning light on. Had to leave it there for them to look at again. When I brought the keys back the next morning, I mentioned to the technician that it was not on when we brought it in and his response was Oh, I know. After 7 hours of them having the car, I called for an update. Jim immediately became defensive with me making sure to point out the process of changing the filter, and stating several times that he doesnt know what they could have done to it. He raised his voice to me and would not let me talk. He then called my husband and told him that it was noted on the paperwork that the AT light was on when we brought the car in originally. This is a blatant lie! I asked him why we didnt receive a call from his techs or him if that really was the case, and he told me that he dropped the ball on it. He then told me that he thought we were trying to rip him off by bringing it in for something and blaming him for the other issue. We have a warranty that covers all repairs, just not preventative maintenance so we have no reason to lie about other issues. This place is extremely unprofessional and filthy! Member of BBB my butt! We are now having to pay out of pocket to take it to a dealership and get a rental car! We will be contacting their corporate office and anyone else we can. NEVER GO HERE FOR ANYTHING!

I didn’t even have my car serviced here. I called to make an appointment to have my transmission flushed. The gentleman on the phone was super rude and short with me. I believe his name was Jeremy or something that starts with a J. I asked to schedule an appt for Monday and he seemed huffy and uninterested in our conversation. He asked what car I have and I have a Volkswagen Jetta and he said they don’t work on Volkswagens at all. I completely understand that. But when I asked where to take it he said, “the dealer.” In just a very snarky tone. He seemed ready to just get off the phone. Very unimpressed with the customer service.

I am very pleased with the work cottman did on my 2000 Honda Accord. They did a rebuild on my transmission and since then its been running great they did it in just a few days I would highly recommend cottman to all my friends and everyone else thanks Jim for you and your employees great work!!!!

Jim and his crew recently overhauled my transmission. The service was professional and prompt. In addition, they identified another problem, and repaired the mistakes another shop had made with my radiator. I give them 5 stars for great service.

Several years ago Jim saved me over $1,500 on transmission work on my 2005 Yukon. When the transmission went out I had my Yukon towed to a service company I thought I could trust and they said I needed to spend $3,500 on a rebuilt transmission without looking at it. I called Cottman and asked Jim for a second opinion and he told me what he thought this common problem was with my Yukon so I had it towed to Cottman. Jim was right and fixed it for less than $2,000. Jim is now my Trusted Adviser for anything mechanical and I wouldnt think of going anywhere else. Im originally from a small town and Jim reminds me of the kind of guy you knew and trusted with your car to do the right thing and not take advantage of the situation. You can tell Jim is genuinely concerned with happy and repeat customers and not in it to make easy money from people that dont know better.

Great bunch fast hope not to have to use them again but i will if i need more work

I came to get my transmission fluid flushed and changed in my GMC Truck at eight a.m.. Jim Lamar delivered some eye opening news. There were a couple of really bad leaks that he and Seth showed me on my transmission. As a mobile insurance agent with Aflac, I travel to conduct my business and depend on my truck to get me where ever I need to be and back home safely. It was just a matter of time before I would have been in a bad situation. Jim and his crew ordered all the parts and began working right away. They really out did themselves and completed the entire process within the same day while I waited! The truck sounds and feels like new. I did not intend on that expense but would rather invest in smart than pay for stupid. Go and visit Jim and the crew, youll be glad you did.

Do not go here. I got a real bad vibe from this place. The guy there tried to sell me an expensive repair that my car likely did not need. I went to get my transmission looked at and he came back at me with some vague statement about how my transmission was damaged internally and that I needed to get it replaced right away. Oddly, he couldnt seem to show or tell me exactly how it was damaged or what parts were bad (a red flag).He just said it would cost between 1200 and 1500 dollars. He didnt give me a written estimate for the repair nor did he specify exactly what each part and what labor would cost (another red flag).He kept telling me that I needed to get it done right then and there and that I could not drive it any further otherwise. In spite of the fact that I got my car there with no issues (a third red flag).And when I told him I couldnt afford that; he told me that he could get [me] financing and tried to get me to take out a lone (THE BIGGEST RED FLAG). I have never heard of a mechanic that does that.When I told him I would get a second opinion he was very rude and clearly was not happy that I was taking my car esleware.Red flags everywhere. Do not come here!

The only positive thing I can say about Jim and his shop is I eventually got my vehicle back with a rebuilt transmission. It took much longer than anticipated because he ordered the wrong parts. He didnt call me when he said he would. When I called him the next day he said it would be done in a couple days. A couple days past and he called to say he ordered the wrong parts and it would be another few days and there was nothing he could do because his guys were overworked. He even tried to put a customer that was in his office on the phone so that he could tell me how busy they are. I could care less how busy they are, that is not my problem. He made excuses for why it wasnt done. Finally after it was complete, I went in and he said to come back in 10 days (which was on a Saturday) for a check-up. The posted hours are 8am-1pm. When I showed up after 8am, the door was locked. I called him and he again made excuses for why the shop wasnt open, saying his guys deserved a break. I think he is a very poor manager and people person. I will never do business with them again and I suggest you find another place as well.

Jim (manager) and Ken (owner) are the best! These guys are a TRUE example of customer service and we OUT OF THEIR WAY to make my experience with getting my Ford Explorer fixed painless and wonderful. Jim was able to get my transmission repair within the amount I had budgeted, and even with one small problem I discovered right after I got the car, Ken jumped on it and is getting it fixed for me first thing on Monday. Ive NEVER had a mechanic/repair shop treat me so well... I usually dread dealing with getting my car fixed!GO SEE COTTONMAN TRANSMISSION at Shawnee Mission Parkway & Neiman!!! Youll be GLAD you did!!

Great service for at a great price and very dependable!

My car has never worked the same since going to cottman. The battery dies everyday now, it makes a terrible sound while driving, and on top of that, the car performs horribly! I had one issue when I brought it in, transmission (which was over 3,400) now I have a hand full if engine issues. Please spend your money elsewhere!!! I would not recommend this place to anyone!!!!

We took our car to Cottman to replace a lug stud. While under their care, they lost our caliper bolts and claimed that whoever had last worked on the car had stolen a bolt and stripped the other -- when we were the ones to last work on our car and tighten the caliper bolts (both of them) and even drove our car to their shop (which would be impossible if the bolts were gone). They ended up charging us to replace bolts that didnt need replaced and taking six hours to replace the bolts. Needless to say, we will not be returning unless we want more parts to be taken by that dishonest place you took it to before us or to return home with a car that makes new noises that were not there before they touched it.

Jim and his team are knowledgeable, professional and thoughtful.

Great work

Ok

They are great