We were treated friendly, respectful, and they were professional. They didnt let us purchase products we didnt need. I particularly liked how they let us look around their great selection of items, without following us all over the store.And, they didnt cut other local businesses throats, actually referred me to another local who had one item he was currently out of [this was the older gray haired man]. My Dad did business with them and I see why. Keep up the good work.

Best little hardware store around, always have stuff i cant find other placesfriendly staff

Im grateful to whom ever hired Savanah. I had to find a set screw to an old kitchen faucet. Savanah was very knowledgeable and patient. She didnt give up until she found the correct size. Ill be back again and again!

Family oriented. Friendly and helpful folks

We have a expcence account from my job and surprisingly they have such a vast selection. Everything under the sun, if you cannot find it here, they can order it. Very impressed.

This is WHERE YOU GO after spending way to much time and frustration @ Lowes or Home Depot, just trying to find an associate! Shelby Hardware, locally owned & operated, greet you with what can I help you with. Their Inventory is awesome and prices comparable to the Big-Box stores. Plus one thing you wont find elsewhere. Shelby Hardware has a small engine repair shop in house.

Shelby hardware is a fixed business in town Shelby NC they one those business that on home town hands on great service wear mask go out get get quick service no long lines simply Great service I never had return anything they no hardware no pushing buttons waiting waiting put mask on walk in get treated like your important 👍

The men are always very helpful & they dont leave you till they have gotten you what you need. We love this place ❤

Took my lawnmower there to be repaired and they did a good job .... got in done in a timely manner and did not charge me an arm and a leg....good, honest folks .

Great selection of wares, tools, small machine sales and repairs.

Great place to get help.

Has everything you need.

Shelby Hardware, you can deny me service because I cant wear a mask because of asthma. You should probably look under medical exemptions before you ignorantly tell me Governor Cooper orders. Offering me curb service after you have embarrassed me by asking me to leave the store doesnt fix it. What you cant deny me is my ability to take my business elsewhere from now on. I try to shop local, but hardware will be at the big box from now on.

Nice selection from what I seen but sure not friendly especially when they don’t have what you went there to inquire about

They had what I needed. No other place had what I was looking for.

Rude disrespectful and will NOT BE BACK !!!! Shop local small business they said .. I could have went to Lowe’s .. I was at office max ... I chose the small local business!!! That was a mistake I WILL NOT MAKE AGAIN!!! So honey there won’t be “the next time I come in for that air filter” ... I should have just showed my tail while you were having your fit over the miss priced item ! You enjoy your tantrums ALL BY YOURSELF!

Always have what you want or need.

Always great and friendly staff. Very helpful.

If your ever in Shelby this is a have to stop! If you love to browse and see all kinds of cool things or just need some hardware these guys are the real deal. Been going here for years and I will always go there! Its not just a hardware store...

Great customer service and large stock of what you probably need.

If the older grey headed not so gentleman at the register were a little more personable I might just have looked for the other items I need it. As a consequence, Ill take my business elsewhere. Rudeness and shortness of temperament are not the characteristics of someone you want from someone who works with the public. Small business should strive harder to expand its business, not to deter and alienate customers.

Very friendly and helpful got it all and if the folks did not have what you need they will try to get it for you! Steadfast and ready!

Took push mower there year ago all it need was a plastic piece put on for the self propelled the put my 350.00 mower outside it rain on it paid 75.00 mower doesnt work or run like it use to wont stay crunk .waste of my time and money

Shock and awe over how secretly HUGE this place is inside! Its like a hidden journey into itself, once you get in there.

They have everything!

Love the atmosphere in here. Its like an Old Country Store. Everyone is helpful. They carry many items you cant find anywhere else.

Me and my husband has done business with them and they really just like was so disrespectful I will never do business with this place again freaking RUDE MY HUSBAND DOESNT DISRESPECT ME AND NEITHER WILL THEY R A SORRY BUSINESS I am james wife

Very helpful getting all the things we needed to complete our job, thanks.

Good Place To Shop. Lawn and GardenTool Repairs !!!

Good people and if you need keys made they do a good job

Always good service and helpful staff recommend to anyone

Great shopping small crowd

Nice hometown hardware store.

Great service, and tons of items! These guys know what they are talking about and help you in any way they can.

Pleasant friendly sales people an will to help find what u need

Good local hardware store.

Vacuum belt, they helped me find one I needed

Very helpful and friendly will go back again

Best place to buy Home improvement stuff.

They were great service friend,ly

Lots of almost anything. :)

Excellent service 🇺🇲

Took kerosene heater to them. They said it was fixed DID NOT TEST!!!! Got home not fixed caught on fire! Terrible service terrible brains........

Great place to get a lot of different thing you need!!!!!!!!

Took forever to get someone just to make a key

No order too small. They wait on you and help without reservation.

Hometown and great customer service

Helpful and knowledgeable people!

The place to find what youre looking for.

They had stuff I COULDNT find at LOWES!

Always helpful!

They had what I needed

Little high on prices

Hometown friendly Hardware store

Had everything I needed

Awesome

They have everything a House needs

Very good

Nice and inexpensive

Have about anything.