Came in today to get my 1k oil change and scheduled service done on my bike today, and Chance did a great job getting me set up in the service center. I made my way inside, and got to talking to Justin about a bigger bike. I ended up having a fantastic experience and plenty of useful information, that I ended up leaving with a fantastic brand new bike! I couldnt be happier with Justin and the entire team making me feel right at home, very personable and knowledgeable, and didnt feel pressured at all throughout the entire transaction! Thank you Justin, and thank you ALL for being my one stop shop for all of my Harley needs! I cant wait to start riding with the Texoma HOG crew! Below is my first bike bought from Harley Texoma last year, and then my brand new bike upgraded and bought yesterday at Texoma Harley Davidson! Thank you!! I am beyond stoked to be cruising on these new wheels.
Awesome place to go whether you are looking for that perfect bike or just checking out merchandise. I walked in looking for clothing and walked out with a heritage softail. Zane was the best sales associate I have ever dealt with. The process was smooth and easy. I will definitely be a reoccurring customer at this location. 5 Star People and 5 Star Service. They even call after your purchase is final to check and make sure you are happy. Thank you so much for an exciting and enjoyable encounter !!!!
Found the bike I wanted - 800 miles away from home. Justin picked me up at the Dallas Fort Worth airport and drove me to the shop. Everyone was professional and quick to help get me on the road. Bike was as expected and at a fair price.
I owned a 2019 Ultra Limited that started to give me a few problems, it never left me stranded, but little things, plus I had over 10k miles on original tires and wanted my bike gone over completely, serviced and tires put on. While servicing the bike a head gasket leak was discovered and an electrical issue. I knew an electrical problem existed, wasnt sure what caused it. All of these problems were 100% covered by my warranty so my only cost was going to be for tires and service. While waiting I looked at a 2021Road Glide Limited with a Snake Venom paint. After a road rest and a lot of work by the sales team on numbers I road home on a Brand New Road Glide Limited FLTRK. This is from a guy who swore he would never own a bike with a Frame Mount Shark Nose fairing.
Hot Rod helped out from the beginning till the end. He made our trip down there well worth it. Everyone was great to work with on the purchase of our motorcycle. We will definitely be back!
Ive been riding and buying bikes for over 40 years but this was the nicest crew Ive ever worked with. Zane is great and a truly nice guy. They were all great and friendly, would take the time to talk to you and see what you needed or if they could do anything for you. I got a great bike at a great price and really enjoyed the experience. I would not hesitate to recommend them to anyone looking for a great ride. Excellent service, they got my bike right in and took good care of me and the bike, friendly and professional. Pit pass is the way to go, awesome value and with the pass, piece of mind that my bike was taken care of and will last me many fun miles. Thanks guys.
I cant say enough about this dealership. The whole staff came together and helped me get back on the road. Shelby in service is OUTSTANDING! I wish my home HD dealership had this young man! Justin in sales was easy to work with, and Everett in finance helped looked for what was best for me. Thanks. Mark Meysembourg.
I had a great time riding with Zane on test rides. The team worked through the options with me on which bike, pricing, payments, and even extras. It was a fun buying experience. Plus, while the guys were putting together the paper work you can hang out with Piggy!
We had a great experience from finding our bike all the way through financing. Danielle was our salesperson and she was attentive but not over bearing. She was very friendly and knowledgeable.
Everyone was EXTREMELY awesome! We had gotten the run around from another dealership after placing and order for the 2021 Pan America. Kenny spent 20 minutes on the phone with us after hours. That should be a lesson to the other dealership...customer service is 24/7, not just 10am to 7pm. Just because the doors are closed doesnt mean you turn off the customer service skills, especially if your a GM. Thank you to Kenny (the GM) and everyone that helped us today. We will see you again for the next bike...well worth the drive from Mansfield.
My bike is in Texas and Im in North Carolina. What do I do? Call Zane! This young man made the process easy and even though the price was non-negotiable (not his fault) he made the rest of the transaction easy, he stayed in touch, and he kept me updated. He even told me the minute that the delivery truck left the dealership heading East. Now lets hope this guy has a Bandit running shotgun for him to go East-bound and down to get here soon! Thanks for everything to include the content of my saddle bag! Ill send a pic when it gets here!
Danielle was SO great to work with on our recent purchase of a 2021 Tri Glide! She definitely made the process as pain-free as possible and was a delight to meet. We wholeheartedly recommend Danielle and look forward to upcoming events with her and the Texoma HD team! Go see her!
Fantastic experience!!! I was greeted and introduced to every member of staff from Kenny to all the department managers! Everyone was extremely helpful and worked hard to close this sale! My salesman, Zane, was very personable and was extremely knowledgeable about the bike! If he didn’t know the answer to a question, he’d find out right away! I highly recommend these guys!
I told them it couldnt be done and they proved me wrong thanks guys
Been in this shop several times over the years, just browsing and dreaming. Finally had the opportunity to buy my first bike and this was the first place I looked. Staff is fantastic. Zane was an amazing salesman. Made the process quick and painless. Took my 883 sportster low home on a trailer. I cant wait to learn to ride her. Thank you Texoma Harley Davidson for wonderful experience. If youre looking to buy, go find Zane and tell Sabrina sent ya.
I absolutely love this place! Kenny, Hotrod, and Everett have been amazing! Justin was our sales person and I wouldn’t change that! Come see them if you want a great work environment and a badass bike!
Bought a solid bike from them the last month and the sales team was the absolute best I’ve EVER dealt with! I’ve been dealing with them for a couple years now and Everett and the other sales guys are definitely the best around. They’ll go above and beyond to make sure you’re able to get a bike that you will love and enjoy for years to come. They definitely will pull some wicked ideas out to help you get your bike, and I would recommend you going to them to get your bike!!
From the time I came in Friday afternoon just looking to the Wednesday afternoon final look, to the Thursday morning buy - every interaction was fantastic. Top notch crew covering all areas of the presale, sale and post sale. Thank you all. Love my new ride!
Purchased a Heritage traded in an older one. Due to the distance I had called and made the deal over the phone. Service was top notch. The staff friendly and helpful with questions. Couldn’t ask for a better experience.
Did the 1000 miles service on my SGS, was greeted a couple of times before I could even get to the service department. They took care of me in a timely manner. Its nice to have such a wealth of knowledge from everyone up there. Im always thinking of something new to ask and its nice to get answers, and even personal opinions about different parts, upgrades. I appreciate everything they do, and will definitely be doing business with these guys for a long time to come.
Zane was awesome! Everyone was great! They took the time to help me find exactly what I wanted and then went the extra mile to make it happen. Got my first Harley from them but definitely not my last!
Ordered parts for my Tri-Glide always professional and friendly. My go to dealer for parts and service.
Great professional staff. More like family there. Love it, had a great time and experience. Definitely going back for my next bike
New tire. Great service. Took longer than I was told. But it was done right
Madison went out of her way to call me when they got a shirt I have been waiting on. I really love great customer service and Madison along with Danny gave me that great experience. Texoma Harley is the only dealership that makes me feel like family.
We were having a chili cook off at Texoma HD withe our non profit Women Rock and my wife spotted a Teal 2020 trike and loved it. I already had a trike but my wife did not like the color. Everett and Hotrod made the experience great. I have bought three other bikes from this dealership over the years and would highly recommend them. Cody was great helping to set up the Chili’s cook off and this dealership is involve in the community. Thanks also to Shelby in service and Matt in parts for getting the accessories added. Great dealership.
Great job by Shelby and the entire service department. Scheduling was super easy and they kept me updated during the entire process. Always top notch service at Texoma HD!
I always receive exceptional service whenever I step foot in this Harley Davidson Dealership. I really appreciate the excellent customer service and support from all of the employees here!! Thank you Kenny ENLOE and your team.
I found my bike on the website, waited until the blizzard was over and made the 3 1/2hr drive to get it. Justin, Hotrod, & Brooks were waiting to take my cashier check and facilitate my purchase. There was no selling involved, the bike sold itself. I was given a tour and met all the departments teams. It was an easy 1 1/2 hr process, they had Brad help me load the bike and hit the road. Gotta go ride! Later.
Went in to look for a jacket and few other things and Jennifer was very helpful and knowledgeable about everything. She was pleasant and great customer service. We will be back. Thanks a lot everyone was just so nice to speak to while there even with having all my kids with me.
Great selection of new and used bikes, and fantastic service. Conveniently located right off Hwy 75 and easy to get to. A surprisingly big store for a small town...I believe its well worth the 60min trip from Dallas to get treated well and enjoy their selection of bikes. Definitely will be making them my first choice to buy and service a Harley!
Had a service done on bike,also rear tire.great place to go.to get work done its worth the drive for me.would recommend to all this dealership ok thanks
My husband and I went in about a month ago with low expectations so not to get our hopes up. We looked at a used Heritage and Everett came over to see what he could do for us. After running getting our information heamd his boss ran the numbers and came to let us know we were approved for a new bike too. After looking over the numbers, Everett got us a 2021 Heritage. This is our first Harley and we couldnt have been happier with Everetts effort to get us I to a quality bike. Along with him, the entire staff was amazing!! From getting us geared up, to parts and the service department. They really helped make it special occasion.
Geronimo and I are so grateful!! Thank you for your hospitality and fun!! Buying the new HD Pan American was a Great experience, You all are Amazing!!
Zane knows his facts. I walked into Adam Smiths H-D in Sherman not expecting to see a Pan America, but was pleasantly surprised when I saw a beautiful Gauntlet Grey Special in the center of the showroom floor. Zane politely introduced himself and answered all my questions. He wasnt pushy, just attentive and available. The test drive was a balls-to-the-wall blast and after an hour or so off talking to my accountant (aka, the wife) the sale as done. Thanks to Hot Rod, Kenny, Maddison, Matt, Wade, and Everett, as well. My first Harley purchase was an phenomenal experience not only because of the product and brand, but perhaps more so the kindness, attentiveness, and fun-hearted atmosphere this team has created at their dealership. If youre in the market, it would be worth the drive to come to Adam Smiths in Sherman. Thanks guys! I wish them nothing but the best of luck in continued sales and service. -Josh and Karmen
Zane was very welcoming, professional, knowledgeable and patient with explaining the features of the bike, helping me get the best pricing and walking me through the entire purchasing process. There was never any pressure, all of the Texoma HD staff were very helpful and courteous. Big thanks to Zane and the Texoma HD staff. I got mine!
Outstanding customer service and hospitality. Danielle was great to work with & will get the job done. I will be a customer for life.
I called another dealership in More Oklahoma area I talked to two people there I told them what I wanted and what I was looking for they said they will call me right back and two hours later texhoma Harley called because the Harley financial sent them my info because I went ahead and filled out a credit app online while I was waiting for that phone call. So I talked to hot rod he said they would do everything they could to meet my needs so I gathered up my stuff and set off to Sherman Texas when I got there nothing but smiles and bells ringing I got with Zane he was happy to help me and before to long I was the one ringing the bell. Thank you Zane and everyone at texhoma Harley!!!!!
Justin went through all the trouble of helping me these past few weeks of getting me on a bike. Overall a great person with a helpful attitude. Definitely going to be back to get my next bike.
Justin and Hotrod came through clutch and make my dream bike happen. The entire team was great and thorough and explained everything in detail. You gained customers for life with me and the wife keep up the great work Team . Shawn
In and out with some cool 12 inch handle bars. Vast improvement for the long ride.
Very polite staff and very nice store 👍 👌
Bought my first bike here at texoma harley, and couldnt have been happier with the salesmen Zane! From reaching out to me to schedule a time to come and check out bikes and answering all my new guy questions, he was great. He even stayed late to ensure I was happy with the bike, and the deal I got. Zane has also seen me up there and followed up to ensure Im still satisfied with my purchase. Would absolutely recommend coming to Zane If your looking for a new bike!!
Hot rod and Zane made the trade in and purchase of my 2021 road glide one of the easiest purchases i have ever made we were in and out in about an hour from start to finish. I highly recommend them if youre looking to purchase a Harley.
Love all the Harley shops, but this one is my favorite. Very friendly staff and clean shop!
Zane was great!Ask for him and hell treat you right.Everyone was very nice this time. Good to see
Gotta give it to the guys at Texoma Harley-Davidson. Everyone there was awesome and made it a smooth process. Big shout out to Zane Harder for setting me up and getting it started! Thanks man!
Not good. Made sure I got of the paper work needed while I was in the hospital .. the bike I wanted got sold ... Thats ok. But my paperwork was put in a file and forgotten.. they didnt even try to find me another bike .. its like they didnt care ...after talking with Hot Rod. All is well .. it was a miss understanding on both parties..
I had all new tail lights installed on my 2020 Road Glide and I must say I was impressed by how fast they got the parts in and only about two hours to install. Good job Texoma Harley
I should start off with saying that I am 110% satisfied with my overall experience at Texoma Harley Davidson. I had a bad taste in my mouth with previous purchases and Texoma HD set the bar to a new level for me. I met Justin on my way inside and he completely surpassed all of my expectations. He was laid back and helped fit me to the perfect motorcycle. I wouldnt change anything about my time there and want to say thank you to all of the Texoma HD members that assisted me throughout the day.
Great place no pressure and sells the bought me a brand new one theyre very satisfied
Service Department was great. Performed all maintenance. Found front brake problem. Ordered part and repaired. Very timely repair to support my riding needs.
I just purchased a 2021 CVO Limited. Justin and Hotrod went out of their way to make the deal work. No BS, no high pressure (the bike sold itself), and they didnt lowball me on my trade. And, both have checked in with me after the sale.
I’ve just purchased my first new Harley. Kenny went above and beyond trying to make the deal work for me, and made sure I was 100% satisfied with the bike once the deal was done. Sales team is great. Really enjoy working with these guys.
Great looking bikes. Everyone is super nice and helpful.
Justin was great about explaining everything and helped me get the perfect bike for me. Great experience all around
Just went to look. Found the bike and the price i was looking for. Great team effort to make the process as simple as possible.
I am Harley-Davidson owner of 12 years, but this comment is not about that. I was in Sherman at the Town Center and ran out of gas and coasted across the by way next to the Harley store. A lightbulb went off...They could have some gas, after all they dont make electric Harleys yet. I walked up to the service center and with much shame shared with them that I had ran out of gas. The worker said No problem buddy .He got a small gas container and gave me enough gas to get to the station about a half mile down the road. He actually put it in my truck too! I offered to pay, but he refused. I am grateful there are still great people in business that have the common sense to recognize the importance of helping people in real situations like this one. Thank your team for helping an old guy in a pinch. You will have my business forever. Shelley McBride, Denison Texas.
This guy made this so quick and easy. He listened to what I like and what I want out of a motorcycle. Then showed me the bike of my dreams. Thanks HotRod
Fantastic service. Great people work there
Well got to say Zane made my experience buying my 1st harley the best one ever i will never forget it. he was one of the best salesman ive ever dealt with.
Had to sell my bike because of how much they charged for tires and labor (which for the 6 hours I was there, they were actually working on it for 2 hours out of the 6)
As a previous employee and current customer I have found that the store has done really well in retaining customers and trying to find neat new ways to bring new customers to the fold, always searching for new opportunities to meet the customers needs sales/service & dept. Has gone above and beyond for me and there is not a doubt in my mind that this is the place to go for all your motorcycle needs. in this dealership buying a part or a motorcycle or a piece of clothing does not feel like youre just making just another transaction.
Wade has worked with my bikes for years. He knows me and my riding style! If you want your bike to have the attention it needs take it to Wade!
They always get my motorcycle in and out fast got me back on the road and got my motorcycle back cleaner than I left it there
Friendly and knowledgeable staff would recommend for buying a motorcycle whether its your first or second
I recently worked with Wade and Dave in the service department. These guys know how to treat a client. Their attention to detail and workmanship are top notch!Great job guys! Loving the 131!
Justin helped me out alot and he was very knowledgeable on the bike and knew what he was talking about I would suggest anyone that wants to buy a harley to go to texoma harley davidson and talk to Justin hes the big guy with the beard
I have never had a better experience and made to feel so at home than when I was at Texoma Harley Davidson. I felt like I was family and no one even really knew who I was. Zane stood by me and helped me feel so at home and walked me through every step, this was my first bike and I was so stressed about making a big purchase but he made it so painless. Even after I bought the bike he was still making sure everything was ok and continued to be a great help. Zane even got on the phone with my father in law who wanted to make sure that I was getting a good deal. Brooks and hot Rod were also amazing in making sure that I was feeling ok about everything. Without Zane though I dont honestly know if I would have bought the bike. HE WAS AMAZING!!!!!!!!!!!!!!!!!! Please make sure that you keep all of your team. They are so awesome! I will be coming back to Texoma Harley for all of my stuff and if I can talk my wife into it another bike after I get used to this one. :)
Great bike. Great experience. Great HD team.
Went with a friend to just look at bikes ended up getting a cliff notes version of different harleys that I thought was great. Will get one eventually when the time is right. Thanks
I have no complaints about the dealership. I like stopping in and just look around. There is no pressure by anyone and I really like that. If they dont know about a particular question they will tell you and then they will find out for you the answer. I have one complaint and it is this. I wished that Texoma Harley had a larger show room and a larger shopping area with more selections to look at and buy from
Always happy to be here. Amazing service from bike sales to finance to merch sales. Love the people and the place and the experiences they create. Wonderful all around!
Went in for t-shirts, were taken care of by a nice lady whos expecting.
From the moment I walk in I know I will be treated like family. Every employee I come into contact with says hi and asks how Im doing and if Im still enjoying my bike.
I came here to purchase my very first motorcycle and I love this bike SO much. I will say that the motorcycle I purchased was just added to the lot so getting the price was the only hiccup we had. After that it was smooth sailing and every member of the team we encountered was very nice.
I ride an old bike, 89 FLHTC. Everyone in the place are great. Although they cant always get the parts I need through HD, they go out of their way to help me find them even if they have to go aftermarket or point me in the used part direction. When I ask to see a parts breakdown of whatever component Im working on they show me all I need and at times have called a technician in to advise me what usually may be the problem. This has saved me hours of time making repairs and preventing future problems. Should I ever win the lottery this is the dealer Ill buy my next bike. Thanks guys, Ill see you soon, time for some maintenance.
Wow! My Love & I just stumbled across this place on our bonsai run to Colbert, OK. We had no idea there was an area referred to as Texoma. Well, Northbound out of McKinney, TX on the US75, youll find it! This shop is right off of the highway, and real easy to get to. Super hospitable folks to guide us to the T-shirt racks for our proof of passage. Our phones were dying, so we didnt take any pictures of the joint, but a beautiful place indeed. We mentioned that we were from Commie-fornia, and promised that we were leaving. Even though it was tough to do because we felt like we were back in America! Fun place...
Attitude and unwillingness to even work on my Harley. We went straight to Back Alley awesome service.
Kenny and the team at Texoma Harley are amazing. Kenny bent over backwards getting me on my new bike. It was my first new vehicle and it is amazing. The customer service is outstanding. All of the sales people are knowledgeable, and work to get the best deal available. The service, parts and clothing people are friendly and know their stuff. If you are in Texas or Oklahoma and buy a Harley anywhere else, you are making a mistake.
Im very appreciative of the professionalism and attention to detail the team at Texoma Harley Davison had to offer to help me make my special someone and life time experience a very much thank you to Everit for the customer care
Texoma Harley service department takes great care of my bike and most of the time while I wait.
Outstanding customer service and hospitality. Zane and Hot Rod will get the job done. I will be a customer for life.
Wish I would have read the other negative reviews before driving 2.5 hours. Fast talking salesmen Dan sent pictures of a beautiful blue Harley Deluxe. The bike sold before I left home. This salesman called/texted me numerous times as I was driving to see the bike and never told me the bike had sold! When I arrived, he then tried to sell a different bike that had parts missing. Oh, almost forgot about the $957. Prep charge they wont tell you about until they get you seated.
Cody was so helpful 12/30/2020. She knows her stuff. Thanks Cody for all your help.
Matthew S. Was nothing short but amazing had some questions when I came in about my bike and he answered every one of them without trying to take advantage of me told me what I needed and wasn’t pressuring me to buy anything I’ll definitely be back because of him!
Such a nice experience!. My kids and I had a great time! Staff was very attentive and super nice, they really made me feel like I was a VIP.I will definitely be returning.
Had a good selection of clothes and bikes. Salesman was knowledgeable of what we rode in on to know comparisons of the new.
If your looking for a Harley Davidson this is the place to go.... they are very professional, excellent customer service. Thank you, Everett, Tom and Kenny for a great experience with our new bike. Igive you 10 stars. 👍